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4.8 3 Reviews 63 Complaints
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IQ Option Complaints 63

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4:41 pm EDT
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IQ Option iq option is a bigest scamer

Friends, this message is for all of you. iq option is not for the team nor i need their same answer which doesn't get any help so please don't reply. I have put this post in which it is written that why should not create an account in iq option. If you find truth in what I am going to say, then delete this platform or else you will have to regret a lot. Like I'm sorry. Friends, the biggest scam in this is that your withdrawal is not coming. Reasons do your account review, these people will then tell you that this is a process for security checking and it will be done quickly. But this does not happen and if someone is stuck in this review for a long time and talk to iq option hair If you do, it will send you the page of term and condition. Which we never read while creating an account. Due to which what happens that we get caught in their trap. In which they will pay your withdrawal review and there is no time for the review to end. Which will also tell you this. And you will be sad or you will wait only and only on what they say. Or you will trade by canceling the withdrawal, it is also of no use because your account will be on review so that you will not get the withdrawal. Then one day you will lose everything. My friend used to trade in iq option since 2016. He too left this platform for the same reason. But it is said that until we do not pass on ourselves, we do not get upset. He also explained a lot to me but I did not agree and started trading on iq option. Now the problem of review has happened with me. And you can't even imagine how much I must have waited. But that's all it says. wait that You will get sad messaging them. Please that's why I have told you what happened to me. They can cheat on you anytime. Please forward this message as much as you want so that more people can also avoid the trap of this platform. दोस्तों ये मैसेज आप सभी लोगो के लिए है। iq ऑप्शन टीम के लिए नहीं है और न ही मुझे उनके एक जैसे जबाब की जरुरत है जिससे कोई हेल्प नहीं मिलती तो कृपया आप रिप्लाई नहीं न दे। मैंने ये पोस्ट डाली है जिसमे लिखा है कि iq ऑप्शन में अकाउंट क्यों नहीं बनाना चाहिए। में जो कहने जा रहा हूँ अगर उसमे आपको सचाई लगे तो इस प्लेटफॉर्म को डिलीट कर दे नहीं तो आपको बहुत पछताना पड़ेगा। जैसे में पछता रहा हूँ। दोस्तों इसमें सबसे बड़ा स्कैम है आपका विथड्रावल नहीं आना। रीज़न आपका अकाउंट रिव्यु पे कर देते है ये लोग फिर आपसे कहेंगे की ये एक प्रोसेस है सिक्योरटी चेकिंग के लिए और ये जल्दी हो जायेगा।पर ऐसा होता नहीं है और अगर कोई लम्बे टाइम से इस रिव्यु में फसा हो और iq ऑप्शन बालों से बात करे तो ये टर्म एंड कंडीशियन का पेज आपको सेंड कर देंगे। जो की हम लोग कभी भी अकाउंट बनाते टाइम पढ़ते नहीं है। जिससे क्या होता है कि हम इनके जाल में फस जाते है। जिसमे ये आपका विथड्रावल रिव्यु पे कर देंगे और रिव्यु ख़तम होने का कोई टाइम नहीं है। जो की ये भी आपसे कहेंगे। और आप दुखी होकर या तो इनके कहने पे सिर्फ और सिर्फ wait ही करोगे। या फिर विथड्रावल कैंसिल करके ट्रेड करोगे उसका भी कोई फायदा नहीं है क्योकि आपका अकाउंट रिव्यु पे होगा जिससे की आपको विथड्रावल तो मिलेगा नहीं। फिर आप एक दिन सब कुछ लॉस कर दोगे। मेरा फ्रेंड 2016 से iq ऑप्शन में ट्रेड करता था। उसने भी ये प्लेटफॉर्म इसी बजह से छोड़ा था। पर कहते है न जबतक खुद पे न बीतती हो तब तक हम बिस्बास नहीं करते। उसने भी मुझे बहुत समझाया पर में नहीं माना और iq option पे ट्रेड करने लगा। अब रिव्यु वाली प्रॉब्लम मेरे साथ हुयी है। और आप सोच भी नहीं सकते की मैंने कितना wait किया होगा। लेकिन ये सिर्फ यही कहते है। कि wait करो। आप इन्हे मैसेज करते करते दुखी हो जायेंगे। प्लीज इसलिए मेरे साथ जो हुआ है मैंने आपको बताया है। ये कभी भी आपके साथ धोखा कर सकते है। प्लीज इस मैसेज को जितना चाहे आगे करे ताकि और लोग भी इस प्लेटफॉर्म के जाल से बच सके।

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Leon C. Crouch
Leon C. Crouch
Eau Claire, US
Dec 01, 2022 6:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The men at IQ OPTION are specialists when it comes to stealing money from customers. In relation to your topic, I ran across a related issue. I did everything I could to try and address the problem with my transaction, but in vain.

I came saw a story on this website about Paige McCubbin and how she helps victims like me get their money back from scammers and corporations like Blockchain.

I messaged her on Telegram using the handle Paigecubbin. Finally, she helped me get my money back in less than 72 hours.

Make contact with her to request help if you haven't previously.

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Linda D. Eicher
Linda D. Eicher
Newport News, US
Dec 27, 2022 3:12 pm EST
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Glad I came into your post. Paigecubbin made me grin when I messaged her on Telegram and shared my story. Within four days, she was successful in getting my money back. I appreciate you posting this.

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Pissed Ekow
Accra, GH
Aug 02, 2022 9:31 am EDT
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I so much agree with you. Your money only goes in but never comes out.

My friend placed a withdrawal on 4th of June. On the 19th of July IQ Option "Approved" it but till now he has not received his funds. He has chatted support over a thousand times but non has helped. Meanwhile they lie through teeth saying they pay E-wallet 1 - 3 working days. My friend is even a VIP member but till now HAS STILL NOT RECEIVED HIS FUNDS. SCAMMERS.

IQ Option
IQ Option
CY
Aug 05, 2022 2:58 pm EDT

Hello, Ekow! We are not a scam, but a genuine app indeed. We regret knowing your friend experienced such a delay, but as you surely understand, his cannot be reviewed from this page. Besides, our specialists do not disclose the data to the 3d party, which is why he will have to contact the support team himself. Please make sure he does not misspell the email. We are hoping for your understanding.

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Pissed Ekow
Accra, GH
Aug 17, 2022 12:27 pm EDT
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Today is 17th August but my friend has still not received his money.

SCAMMING IQ OPTION.

DON'T TRADE WITH THEM. They will not pay your withdrawal

IQ Option
IQ Option
CY
Aug 24, 2022 10:21 am EDT

Hello! We regret knowing your friend experienced a delay, but as you surely understand, we cannot disclose his account information on social media (+ to the 3rd party) per security measures we take. He will need to get in touch with the support team from his IQ Option account email.

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Pissed Ekow
Accra, GH
Aug 24, 2022 10:46 am EDT
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This is all you do. Automated replies. If you don't have time to read complains we post, don't respond!

I said HE HAS CHATTED WITH SUPPORT LIKE A HUNDRED TIMES.

1.Anastasiya

2. Wessam

3. Leo

4. Kanan, etc etc.

I don't need you to disclose his account details to me. Frkm 4th to 19th you kept his withdrawal under review. Since then it has been approved for payment but he has not received money. You claim E-wallet is 1-3 Business Days but since 19th July to now he has not received his money.

SCAMMERS YOU ARE!

IQ Option
IQ Option
CY
Sep 27, 2022 6:27 am EDT

Hello, Ekow!

We regret your friend faced a difficulty withdrawing. However, we assure you that we do not have any restrictions for paying out any amounts of users' funds.

You may always refer to the Withdrawal Policy details. We always follow all of our Policies. Therefore, all withdrawals are processed within the timeframes specified in the Terms & Conditions of the Company.

We deeply apologize for making your friend wait. However, we are not at liberty to disclose the account information on social media. The relevant department will do their best to revert to him over email shortly.

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5:42 am EDT
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IQ Option Withdrawal not received for more than 18 days

I placed withdrawal requests on 11th July,2022 and the support team said your account is being reviewed, After waiting for 7 days (on 18th July,22), they canceled my withdrawal and said it was from the payment aggregator side. Again I placed a withdrawal on 18th JULY and the team said your account is under review after 7 days they canceled my withdrawal again. I placed a withdrawal on the 25th of July and they have put my account under review. I think I am cheated. They are not providing withdrawal and the every time support team says same thing that your account is being reviewed and then cancel my withdrawal

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Pissed Ekow
Accra, GH
Aug 02, 2022 9:36 am EDT
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IQ Option is a SCAM. they choose when to pay and that is even if they will pay at all. It can take over 60Days for a review to be done. And after Approval it takes another long time only if you even receive your money.

THE COMPANY IS BROKE so they are not paying profitable traders.

PLEASE STAY AWAY FROM THEM. They are SCAMMERS.

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6:09 am EDT
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IQ Option Withdraw still not receive

I already Request withdraw since 6 July , And Already 1 week still not receive my withdraw . And my member withdraw the money .It only take 15minute to proceed to bank account

Desired outcome: I want my money !!!!!! if i still didnt receive . I will take this case to the court

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1:34 pm EDT
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IQ Option Withheld withdrawal for over 32 days, still counting.

Everyone who wants to trade with IQ Option should know that in their T&C, it can take over 60Days to review withdrawal on an account. This will never be made known to you except the lies of 1 - 3days.

Plus they really really intentionally delay withdrawals as I know of a friend I trade with. She has made withdrawal and over a month the her withdrawal is "In Process". She never uses a Bot, nor does she do hedge trading. Neither does she trade in a country that is restricted by IQ Options.

STAY AWAY from IQ Options. YOU WILL LOSS YOUR MONEY.

Please help inform everyone.

Desired outcome: They should be transparent with traders.

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8:20 am EDT
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IQ Option Wthdrawal

I’ve placed withdrawal for $5000 and it’s well over a month. I invested with bank credit facility and the bank is on me to make payment . Attempt to get the withdrawal approved has proven futile .

Kindly assist.

Thank you.

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5:20 am EDT
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IQ Option Withdrawal delay

I deposited $523.3, my July months all budget and lost $1 and now when I asked for withdrawal of $522.3 since I needed money. It's been 7 days since I asked for my money. They're not giving me my money every time I contact support they're saying account under review everyday at this point it feels like an excuse to not give my withdrawal.

This is second time they put my account under review I didn't made any profit from them so they could have send my money instead they choose to delay it. this is horrible experience. Now I have all my money stuck in iq option what do I do without any money this month.

I have no problem with account review but it should be done fast instead of holding customers funds for so many days.

Desired outcome: I want them to complete my account review as soon as possible. And give my money

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Update by coolmind
Jul 22, 2022 11:17 am EDT

If you reading this never deposit or use this platform they will held hostage for your own money when u ask withdrawal so u cancel and trade probably lose all money that's the dirty truck behind this account review time wasting thing

Update by coolmind
Jul 22, 2022 11:15 am EDT

They still haven't sending my money i lost 11$ on thier platform already due to not getting my withdrawal. Someone please help i want my 511.3 dollars left back give back my money u scammers

Update by coolmind
Jul 12, 2022 1:55 pm EDT

give me back my money stop acting like filthy pathetic scammers it's been half month now

Update by coolmind
Jul 05, 2022 11:30 am EDT

I keep hearing specialists will review the account since so many days what's taking so long I'm tired of you guys holding my money as it's yours. Why you make your customer suffer. I don't think any other company will take so much time for checking a account. this is pathetic, I don't want your apology I want my money.

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After waiting for almost 2 months they sent my money

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Rajalingam Savith Sanjay
Colombo, LK
Aug 26, 2022 12:54 pm EDT

Hi dear team,

I am trader and last 2 years tarding in IQ option , before IQ option is very good broker, and now also but i face many problem in withdrawal, I request in 3 days before but I didn't received yet, according to the aggrement company pay in E-Wallets in 24 hours to 3 days, but delay I don't know, but I just request to related department please take action and self my issues on withdrawal and sent fund,

Thanks

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11:36 pm EDT
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IQ Option Withdrawal delay

My withdrawal was not happened it’s been 7+ Days whenever I contact support they say account is in review EVEN that my account is fully verified since 2020 ( VIP ) and E-wallet Doc ( screenshot approved as well ) but no action taken with no Update received ! and customer service repeat the same answer ( its under review for no reason ? ) i read a lot of negative comment for other customers with the same issue since few months but i want to trust that IQoption is not a scam otherwise i'll be forced to make a clear to regulation office .

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5:48 am EDT
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IQ Option Delayed checking account and restricting withdrawals

I am very upset about the delay in processing my account and restricting my withdrawals, although all my information is correct and my account is documented, as well as everything related to my withdrawal method, and this is not comfortable for me at all as a trader on the platform, and all I receive from your support team is promises to do the best possible to speed up the review But there is no practical solution, all the oud is just talk and nothing more

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IQ Option IQ option

I am trying to login to my account since more than 24 hours but unfortunately still I can't login due to the verification code still not received which affect my trading and loss alot of money.

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8:08 am EDT
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IQ Option Withdrawal pending for 25 days

I have read so many negative reviews about IQ Option, but I want to believe IQ option is not a scam despite the negative reviews.

I have had good experience with this company for the past two years. However, my experience in the last 30 days has been very sad. I have a pending withdrawal of $8,000 which the company has refused to release to my e-wallets claiming my account is under review. I keep getting automated response from [protected]@iqoption.com. I have called customer care severally but they have not been helpful.

I want to appeal to IQ Option to release my funds. This is very unprofessional and if the company continues on this path, it will not be able to retain customers. Youtube adverts will not save IQ Option because obviously this route they are taking is nothing but a primrose path.

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Update by U.B
Apr 27, 2022 11:50 pm EDT

This has been resolved. I hope IQ option can stop the 30-60 days account review which is giving the company a very bad reputation.

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9:42 am EDT
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IQ Option Withdrawal was not happened

My withdrawal was not happened it’s been 5+ Days whenever I contact support they say account is in review and sending me terms and conditions I know everything is accepted by me but there should be a specific reason why it’s being late, this is y first time use of IQ and it’s being worst day by day,

Withdrawal placed on [protected] there is no ticket number for this

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10:28 pm EST
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IQ Option Payment not received

I withdrew money Monday @ 1438. 07/03/2022 and it's not yet credited to my account kindly resolve

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8:06 am EST
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IQ Option Thy do not send my balance after I canceled

02/15/2022, 5:59:38 PM Deposit BRL 500.00 Completed

02/21/2022, 11:59:25 AM Withdrawal BRL 243.84 Canceled

I have been waiting since 02/21 for my refund of R$ 243.84 after I canceled my subscription

I tried to use their chat but it was unsuccessful

I tried to contact them by phone, but they say that they are so busy and will call me back

Please, Iq option send me back what is right

Desired outcome: Please Refund!

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IQ Option Withdrawal problems with iq option

I have a huge problem with IQ Option regarding my account, it seems to always be under review every time I make a withdrawal. I have only been with them since December 2021 but so far my account has been reviewed more than 5 times even though it is verified and past withdrawals have been successful. This time around I have been waiting for a week for a lousy $37 which I really need to use. I am starting to feel though my account is targeted because of how I am being treated.

Desired outcome: I would like to continue trading with them but the treatment I am getting now has to stop for good.

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IQ Option Withdrawal request not processed

My account is already verified and was able to previously make a successful withdrawal for an amount of a mere 68.45 which took only 2 business days to process. When I made additional deposit of 195USD and made a profit until my account grew to 532.35USD and withdrew the same on Feb 2, 2022, my withdrawal status has been “in process” for more than 3 business days already. This is fishy as it gets. When I tried to inquire with customer support, they told me that my account is under review/validation as it was in the terms and conditions but cannot provide how may days it will take until it’s done. What kind of process is that? Please don’t trust this broker. I am about to file a compliant with CySEC.

Desired outcome: I want my withdrawal request processed ASAP

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Update by Mia Cox
Feb 08, 2022 3:43 am EST

This is day 2 of delayed withdrawal processing from IQ option's end. I have received no update. I sent them separately an email yesterday and responded to their questions but did not provide any update regarding the status of my withdrawal. I will keep updating and posting this until my funds are credited back to me so that others will know how painstaking it is to wait for your money but they do make quick actions when you deposit to them. This is a very disappointing service from their end. I want my money now.

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IQ Option Withdraw funds - scam

Iq option - what a total scam!

Their modus operandi is to immediately take your money to get you to trade as quickly as possible!
But oooooo when you want to withdraw money suddenly all sorts of conditions! Please send a picture of the front and back of your card to be verified. I have done so and there the sport start. No we cannot verify and then there is again problems with the second time I send. Then with the 3rd time I forwarded the documents … then with the 4th time I forwarded. Their modus operandi…. Not to pay your money out! It is the same card I made the deposit from!

Desired outcome: Withdraw my money & close the account

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11:19 pm EST
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IQ Option Withdrawal

I deposited $57 and lost around$4 and now when I asked for withdrawal of $53.16. It's been 6 days since I asked for my money. They're not giving me my money everytime I contact support they're saying account under review everyday at this point it feels like an excuse to not give my withdrawal.
They're acting like cheap fraud and suspicious broker why they need so many days to review my account I want my money back please help me.

Desired outcome: I want my withdrawal immediately

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They gave my money back after so many days

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7:18 am EDT
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IQ Option Withdrawal

It's horrific that since September 28, 2021 that the withdrawal I made from my iq options account has not been processed. Rather they are being witheld in the name of nauseating policy. Today is October 11, 2021 yet my withdrawal is not yet processed. And they cover up the madness of their lousiness with reviewing or vetting ones account.

I am fully registered with I q options. I don't have duplicate accounts on IQ options. The names on my withdrawal form matches that on IQ platform. So what more...Indeed I must say here and now that people should flee from iq...your funds are no longer safe.

My registered e mail with them is also genuine. And I am a trader from Nigeria...and first name is Goziechukwu. Whoever has ears to hear let him hear. Avoid iq options something is now very wrong with the platform. It's completely unsafe to deal with them.

Regards To All Readers.

Desired outcome: Let Them Process My Two Weeks Pending Withdrawal

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IQ Option No solution

I think I have informed iq option platform customer service many many times. And explain 10 times as same matter. But they always like friendly work and nothing solution to a client matter.
I think I really wasting time for them and no more confident in this platform for trading. Seriously I will tell the worldwide people do not use / trade this platform company is a lie. Cheater.
I just upload a little bit picture to show that 's not me to trade any, but that really happens. So I was told iq option support to check these issue because I think I already get hacked. But there always say or respond other thing for you. And have 2 week still nothing settle down the matter. And saying oh, coz you agreed on agreement and they won't bare anything bra bra bra... For me. It's [censored], nothing any solution solve consumer matter. So do you think your money or trade is a safe?

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Update by hengry
Nov 30, 2020 6:09 am EST

i already give you "iq option " platform has 2 week 5-time chance to solve my matter, but I still get nonsense friendly feedback to the client like" giving the answer but not answer " you know you already wasting client how many hours to wait you settle it? for my seeing, your iq option the firewall still not stable can safety to let consumer trades.so that why easy to let others can trade together inside my account history! do you think everyone have time to chit chat and reply here and there ?time is money, man!

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12:14 pm EDT
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IQ Option Withdrawal problems

Do not be fooled by fake brokers. It's really difficult telling the authenticity of any online investment platforms only if you've had a bad experience with them after trading or doing any form of business/investment with them.. They are everywhere and the only person who makes all the money is the broker offering you unrealistic profits! Binary options trading as well as investment scams is a financial illusion where victims are ripped off on a daily basis. Its advisable to stay away from all forms of binary trades if you do not know for sure where or how to invest, they're all fraud aimed at defrauding you of your hard-earned money. Binary trading firms are only aimed at milking you dry! You have to be careful because most binary firms online practically don't exist in the real world. As soon as they get you to register with them, you have signed up to lose your precious funds!

Read full review of IQ Option and 3 comments
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J
J
JJ Ebbies
US
Dec 20, 2021 9:08 am EST

IQ Option – What a TOTAL SCAM!

Their modus operandi is to immediately take your money to get you to trade as quickly as possible!
But oooooo when you want to withdraw money suddenly all sorts of conditions! Please send a picture of the front and back of your card to be verified. I have done so and there the sport start…….no we cannot verify and then there is again problems with the second time I send ……. then with the 3rd time I forwarded the documents ………… then with the 4th time I forwarded ……. THEIR MODUS OPERANDI….NOT TO PAY YOUR MONEY OUT! IT IS THE SAME CARD I MADE THE DEPOSIT FROM….!

H
H
hengry
US
Nov 26, 2020 6:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

For iq option : don't think you are friendly feedback to anyone. if you really don't have a problem, they will no one will complain to you!

IQ Option
IQ Option
CY
Nov 28, 2020 2:11 pm EST
Replying to comment of hengry

Good evening, dear Hengry!
We understand you might be dissatisfied with your experience.
However, we are here not only to answer your questions but to be your companion on a trading journey and help with any issue that may occur.
If there is anything you're struggling with on our platform - please let us know at support@iqoption.com. and we will gladly investigate the case. Together we can grow much faster.

H
H
hengry
US
Nov 30, 2020 6:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of IQ Option

Still answer the same, the iq option seem like no training the staff and system. one question cannot be solved then pass here pass there! I also extra tired to answer one by one same company executive matter. dont seem is work together is seem like different people difference show. I only can say if you want your company to increase more reputation, please create a professional to solve client matters, not like telling "doctor words" to make the stupid clients. second pleas e stonger your system firewall protection. hacker can't easy get in and inside staff cannot follow trade too

IQ Option
IQ Option
CY
Dec 10, 2020 9:14 am EST
Replying to comment of hengry

Thank you for sharing your opinion. We will definitely take it into consideration as there is no limit to perfection.

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Overview of IQ Option complaint handling

IQ Option reviews first appeared on Complaints Board on Aug 11, 2016. The latest review Unable to withdraw the amount in iq option was posted on Aug 12, 2024. The latest complaint Unable to withdraw the amount in iq option was resolved on Aug 12, 2024. IQ Option has an average consumer rating of 5 stars from 66 reviews. IQ Option has resolved 62 complaints.
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