Iranian Hospital - Dubai
Reviews and Complaints

March 25, 2023 12:00pm,

I had a consultation with Dr. Ali Rahjou and he indicates to my medical I have to come back after medication to check if MRI will be needed, which last only for a week, and I told him ill be needing a police report so I have to come back for his sign so I can file the case and he said ok no problem, but when I call for appointment that ill come back for follow-up check, the nurses and customer service saying he is on leave and don't know when to come back. He even didn't make any referral to another doctor so I can continue my medication. I'm now suffering for this too much pain in my cervical spine for a month. It is actually 1 month on April 22, 2023

I'm writing this message to raise a concern about the assistant to Dr Maxim Etemadi who misbehaved with us. I brought my wife for emergency and went to the reception on the third floor. I paid for the consultation and the lady at the reception informed us to go to the left side which is Dr Mahim's cabin. I by mistake opened the door as my wife was having pain and I thought that it's our turn. An assistant to the doctor came and started shouting at us for opening the door. She treated us badly. This is not the service we have ever expected from a prestigious hospital.

I came to your hospital on 18 Jan 2022. Doctor asked me to do few lab tests. Hospital sent for approval to the insurance company. My insurance network ask them to send brief about the visit. None of your staff didn't reply to the insurance company. I called them couple of times and force them to send.
I reached out to my insurance and checked with them whether they got any reply from the hospital. They said NO.

Next day j walked in to the hospital and met one of your staff at the insurance counter. She said it was not handled by her. Her colleague has to look into this matter. She was the only staff sitting in the insurance counter. After long conversation she asked me to send some old reports to your email. I told her it has been sent yesterday. She said that "I can't find your email please send it once again" So I sent it once again. Today I called insurance company to get update. They said they need some clarification from the hospital. So they sent another email to the hospital yesterday. But so far they didn't receive any response from hospital.

Can someone look into this urgently. My MRN Number at Iranian Hospital is [protected]
You may contact me on viyas.[protected]@gmail.com

Due to the staff mis acknowledged, I had to pay couple times of consultation fee from different doctors that first costing me more money and when I came for my turn, the doctor said can't do it here you have to go to this specialist doctor. Ok I was fine still until I went to the registration and told to see ENT doctor, then she gave me the ticket and I had to pay another consultation fee and to queue for this like around 1:30 hours, as soon as I came in to see the doctor and explained everything about my sickness, the doctor told me that I'm a kidney doctor this is not for ENT, but then I told the doctor that your colleague led me to come here then he said sorry and asked to come back to her to give me the right ticket to see the right doctor and she said I heard you said you want to see urology doctor, while I clearly said to her I want to see an ENT doctor (she wasn't focused because the entire time I was there she's having a call with headset during her duty) then again I had to wait for the queue around 1 hour to get to this ENT doctor his name is Mohammadreza Tabari. As soon as I came to his room and tried to explain everything about my I'll chronology he suddenly stopped me and shout at me saying "okay so what do you want now? Sick leave or medicine?!" I mean, why on earth as a doctor to a patient he would shout and scream at me that way while u was talking. It's already becoming too much now for me then I told him I want a sick leave then he told me only for one day I can give you and I asked why? What if the next day I will still ill and can't come to work, he claimed that the government doesn't allow to give sick leave on Friday (which I'm still now finding out if it's true or not) then he said ok if you don't want and don't accept I will just cancel your appointment and you can take your money back after. From this moment I swear no matter how decent I could be a person, this is such a worst doctor based on attitude and behavior that this hospital ever hired, regardless with the reception's knowledge for dealing with customer's need. This is the worst hospital in Dubai so far I've ever been to.

I arrived at Iranian hospital emergency room at 7am complaining of acute abdominal pain with a history of procedures to remove cervical cysts I wasn't offered any pain relief.
I was then taken for an ultrasound followed by a sonogram followed by a cat scan at 3pm I have been left for the entire day waiting for results from the tests performed It is now 6pm. I have now been in this hospital for 11 hours and still not been told what is wrong with me I have left in considerable anxiety and distress unable to leave, or eat or know the condition of my health. The staff approach is very relaxed and casual which alarming for an emergency care service. I am appalled and disgusted by the treatment and service I have received.

Dr Mohammad Boostani is a Complete bully.
He never lets a patient talk or explain what ails them!
He shuts them down, and raises his voice

That is after keeping you waiting for long periods of time

He has done it on several occasions and to different patients!

He's the main reason I will never visit Iranian hospital ever again!

Disregard on all fronts for patients!
Awful experience!

اسوء مستشفى المستشفى الإيراني يحتوي اسوء طبيب محمد تباري للانف دمر حياتي وأنهاها للأسف الشديد زيارة المستشفى تعد كارثة بوجود تباري لا بد من تقديم شكوى للنيابة باسمه وباسم المستشفى للسماح بمثل هذه الجريمة قام بتصغير للانف بشكل مبالغ من تكسير عظم وإزالة غضاريف وظهور بقع سوداء تحت العينين وسوء التنفس

The worst hospital ever that contains the worst doctor Muhammad Tabari for the nose has destroyed my life and ended it very unfortunately. Visiting the Iranian hospital is a disaster in the presence of Tabari. A complaint must be submitted to the prosecution for tabari and in the name of the Iranian hospital that allow such traction
Doctor made my nose smaller
. Exaggerated nose reduction, bone fracture, cartilage removal, black spots under the eyes, and bad breath

Regarding filing a complaint against a doctor, I hope that this is the appropriate place to submit a complaint against an Iranian doctor in the Iranian hospital in Dubai

The complaint against the Iranian doctor in the Iranian hospital _ Dubai Dr. Tabari after he completed a plastic surgery and deviating the pace of the nose in a non-peaceful manner other than what was agreed upon and the nose was mutilated with pictures accompanying Dr. Tabari did not explain all the details of the process before the operation in a way that indicates a bad way to exploit the patients, the doctor exploited The patient's weakness in communication and knowledge of all the details. The result was a distortion of the nose and a bad condition after several consultations, as he broke a large part of the nasopharynx, indicating the weakness of the surgeon's efficiency.in addition, he did not modify the deviation and I am now suffering from difficulty breathing.

The doctor performed a nose operation in addition to the medical process without giving the name of the operation and clarifying the details of the operation in a wrong way in which the patient is exploited knowing that the insurance does not cover plastic and insurance operations he covered a medical operation only, Dr. Tabari did not explain the cosmetic scientific nor give the name of the operation using words other than Clear as "internal and external process".

   Please help in reviewing what happened to me,

To whom it may concern,
Whenever I go to Iranian Hospital, i am facing the problem of this particular cashier her name is Balouch. She clearly doesnt know what she is doing.

First, when my number was appeared on the screen i directly went to cashier c which is Balouch is in there. I stand there long time because the other customer is still there and i am waiting for them to finish whatever their concerns. I told balouch i will just sit there call me if you finish. Then i saw the customer left already i stood and gave her my qeueu number the other customer went to her saying this is his turn. Then Balouch told me why you didnt come when your number was called, i told her i was standing here since the number appeared on the screen. She was saying that i didnt come early that is why she called the next number. I told her that she can check the camera. Then she stop.

Second, i was approved for direct speacialist. Sge entered in the system and issue me the receipt for GP. When I am going to my specialist, I noticed my receipt that I need to go to GP. I ran to cashier again because it is almost 7pm that my doctor is only until 7:30pm. I told Balouch to check my approved paper, then she said. Oh, this is for Doctor Ghasnavi. I told her why she didnt check this earlier she replied to me im not checking this approved paper only the small one. I told her this is the approved why you are checking the qeueu number paper.

Third, I go to reception to know the cashier's name and how to file a complaint. Then one lady is complaining also the same reason i am complaining. That she dont know what she is doing and the qeueu is slow for her to handle. She is incompetent. She needs training for this. I hope the management will do the action. This is not the first time.
This is everytime I am going to the hospital I faced this kind of problem. Her lack of knowledge.

I hope the management will do action for this kind of matter.

Thank you

The worst experience ever.
I came to the hospital with abdominal pain. After check up the gynecologist Miri Fatemehsadat she sent me for ultrasound where doctor found out I have a 6cm cystic lesion with internal debris suggestive of hemorrhagic cyst, when I came back to doctor Miri I was told that if I have pain she would suggest me to stay in the hospital for observation and sent me to labor room where other Doctor checked me and said it's not nessasiry for me to stay, the I agreed they gave me the paper to sing which says I refute to stay, I came back saying I can't sing this cause I'm not refusing but if they say this there is no danger I would like to go home. I was told it's eather I sign that I refuse or I should go and open file at the reception about the admissions. After going from one accounted to another I was told that doctor have sent an insurance request. I came to the hospital at 9 am not its 5:30pm no one even bothered to give me a painkiller and all still time I'm in pain and no one cares. They have not helped me they just make it all worse.

I called today October 18, 2017 at around 10:50pm. Mr Noor Mohammad answered my call and recorded. I am concerned about my credit card statement that one insurance company charges me 350 dirhams which i did not even agree and they did not ask for my consent even at the phone. Mr Noor Mohammad told me that i already requested a complain last October 16 and I just have to wait for the call. I asked if he can provide me information about who is the agent who approved my insurance without asking my consent and he replied he cannot and I just need to wait for the call. He don't know how to deliver good costumer care services because I am very tense that someone charges my credit card without my consent. It seems like I disturb him when I called Mr Noor Mohammad.He did not suggest that he will request follow up. I told him that what can you do for me? then thats the time he told me he will request follow up. Please do something about your call center agent Noor Mohammad because he don't know how to talk politely to the caller who is very tense.

Sincerely,
Mr Herman Vieja
[protected]
account#[protected]

I came to Iranian Hospital for chest pain and i came to doctor and the doctor in turn refered me to the xray and blood test.

The xray was done with in 10 minutes.

I waited for the approval for the blood test from the insurance company and the insurance company had already approved but the iranian hospital insurance department did not update any thing on the system and made me to wait for 3 hours.

The service here is not good, just imagine if this case was emergency and patient would have died before the tests.

This has become the business for this hospital.

They don’t understand what the patient is going through.

If anyone wishes to know more :
+971-[protected]

http://www.khaleejtimes.com/DisplayArticle.asp?xfile=data/theuae/2005/December/theuae_December497.xml§ion=theuae&col=

visit this site above first

This hospital has destroyed my whole life at very young age ...i have my whole life in front of me ..but no hope of anything..this hospital took away from me my most precious thing that i loved my beauty of face ...my nose ..area under eyes..my skin...Oh Allah please destroy the doctors of this hospital ...my life is a ness now ...oH GOD ...DESTROY this boutcher house ...god blast the doctor who did my surgery ...MY ADVICE TO THE PEOPLE WHO ARE goin to this hospital is please if u love ur self even a lil bit ..please dont go to this hospital ...my whole life is destroyed my precious thing in my life is finished ...oH GOD ...HOW am i goin to live ...this hospital is a boutcher house and nothing else

Tabari - Mohamad Reza is the worst surgeon plus i have now come to know that also there are many other patients from this hospital who are so unsatisfied with the hospital surgeons and staff and their surgries and many cases in the court are filed againt this hospital and on many of the surgeons in the hospital ...omg what the hell i have done ...my biggest mistake of life ..i did the surgery 8 months back ..and i have lost everything that i loved the most ...my face, my looks plus i have physical problems ...im destroyed i am almoist at verge of killing my self...please stay away from this hospital and doctors and surgeons ...please...

He is worlds worst surgeon a butcher, he destroyed my life after me doing rhinoplasty surgery from him, he reduced my nose so much that now i have trouble in breathing and my whole shape of nose is destroyed and i have got dark circles after the surgery, im am completely ugly and have problemes in breathing as well...god vlast you ..i curse you doctor you will never be happy in your life ...he after the surgery is so ignorant and all rude ...im almost at verge of killing my self ...god blast you Dr tabari.hes a wolf in sheeps clothing