Menu
For Business Write a review File a complaint
Ironfx Customer Service Phone, Email, Contacts

Ironfx
Reviews and Complaints

www.ironfx.com

Learn how the rating is calculated

1.6 8 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ironfx Reviews 9

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Ironfx IronFX Review: The Ultimate Online Trading Experience

Trading online can be tricky without choosing the right broker. Luckily, I found IronFX and I couldn't be happier with their platform. They have all the necessary tools to trade effectively and their flexible leverage is a great benefit. They offer a variety of account types to choose from, catering specifically to your trading needs.

As a professional trader, I have had my fair share of experiences with brokers. Some good, some not so good. IronFX has managed to impress me with their customer service and their attention to detail. These are essential components when dealing with online trading, especially when it comes to financial investments.

Their website is user-friendly and easy to navigate, allowing me to place trades with ease. They offer a vast range of asset classes to trade from, including Forex, stocks, and commodities. Furthermore, their educational resources are extensive, which is beneficial to both novice and experienced traders.

Overall, I would highly recommend IronFX as a broker to any trader. Their commitment to customer satisfaction is evident in their platform and they have all the necessary features to assist with informed trading decisions.

Read full review of Ironfx
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Ironfx Ironfx withdrawal issues resolved with Fundsadvocates, 0rg - my review

Man, let me tell you, I been having some serious trouble with Ironfx. I been trying to withdraw 52000 from my account for two whole weeks now, and all that it says is "submitting." Like, what kind of nonsense is that? I done emailed them like a bajillion times and ain't nobody bothered to reply. I even let them know that if I don't get my hands on that money soon, I'm gonna get kicked out of my house, but nope. Still no response.

It's just so frustrating, you know? Like, what am I supposed to do? Just sit here twiddling my thumbs while Ironfx plays games with my hard-earned cash? Makes me feel like I'm never gonna get that money back.

But you know what? Thank goodness for Fundsadvocates, 0rg. They helped me get my money back, no problem. It was such a relief, let me tell you. So yeah, if you're having trouble with Ironfx like I was, I definitely recommend giving Fundsadvocates, 0rg a try. They know what's up.

Overall, though, I gotta say I'm pretty disappointed with Ironfx. Ain't nobody got time for that sort of shenanigans, you know? They really need to step up their game if they wanna keep their customers happy.

Read full review of Ironfx
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Ironfx Beware of Ironfx Scam! My 25k Euro Loss and The Need for Tougher Laws

Listen up! If you're thinking about putting your hard earned cash into Ironfx, do yourself a favor and think twice. I unfortunately learned the hard way with a loss of a whopping 25k euro. They tricked me with their fancy website that seemed legit, but it was all a clever ruse.
I must admit that they are experts in deceiving folks like me, but don't let their smooth talking and sly mannerisms fool you. They operate on a global scale and don't care about anyone's laws, not even the fuzz.
I was so outraged by their scam that I went to the police, but they can't even do anything about it. Imagine that!
Governments need to step up and make new laws to stop these scamming financial swindlers from taking away people's money.
In conclusion, don't make the same mistake I did and stay far away from Ironfx. Trust me, your wallet will thank you.

Read full review of Ironfx
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Ironfx IronFX Review: Not a Scam, but Proceed with Caution

But eventually, after a lot of frustration, I finally got my money back. I must admit, it was a scary situation, but I can't say IronFX is a scam.

I had invested my money in IronFx with the goal of making profits. Unfortunately, my experience was quite the opposite. The trading platform had some issues, which made me lose a decent amount of money. And the customer service wasn't very helpful either. But I must admit, the website is pretty user-friendly.

Now, for the withdrawals. As I mentioned, I faced some problems with withdrawing my money. I was quite nervous as I had a substantial amount in my account. But eventually, after a lot of emailing and phone calls to IronFx, the money did reach my bank account.

All in all, I wouldn't say that IronFx is a perfect broker, but they're definitely not a scam. However, I would advise anyone thinking of investing their money in IronFx to proceed with caution. Keep a close eye on your account and don't hesitate to contact their customer service if you face any issues.

Read full review of Ironfx
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Ironfx IronFx: Fraudulent Practices Targeting Muslim Traders - Stay Away!

I recently had an experience with IronFx that left me feeling disappointed and frustrated. I am a long-term trader and I have been holding positions for up to 10 days at a time. Before trading, I always make sure to check with IronFx's live chat to see if there are any issues with trading certain exotic currencies. I was told that there was no problem trading them.

However, on October 21, 2021, after making a profit of $3710, IronFx took all of my profit away and complained about my SWAP free account. This left me feeling cheated and upset. I cannot believe they would treat their customers in this way.

I have since learned that IronFx has a reputation for taking advantage of Muslim traders and their SWAP free accounts. So, to all Muslim traders out there, please stay away from this scam broker at all costs. I cannot recommend them to anyone.

It is deeply disappointing to me that IronFx would run their business in such a way that they would find a way to reverse all of their customers' profits. It just seems so unscrupulous and unfair. I cannot recommend them to anyone and I will be looking for a better broker to do business with in the future.

Read full review of Ironfx
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Ironfx Nightmare Investment Experience with IronFX: False Names, Unauthorized Withdrawals, and No Customer Support

When I started my journey with IronFX, I thought it would be a smooth ride towards financial success. However, that wasn't the case. The company was too eager to get me invested and started calling me non-stop, even during the weekends. It became irritating after a while, and I asked them to stop, but it still continued. They even gave my details to other investment firms, and the calls just kept on coming.

Despite all this, I continued with the investment, and someone was able to withdraw most of my money without my authorization. To make things worse, that person added their email address and phone number to my account, which I couldn't change back. And when I decided I had had enough and asked to close my account, that's when things started getting really bad.

I have tried reaching out to the company through emails, calls, and the chat function on their website, but none of them seem to work. Every time I reach out, someone says that I'll get a call back within 24 hours, but it never happens. It's been over two weeks, and I still haven't received any response.

To top it all off, I noticed that every employee at IronFX had a generic British nickname, but none of them had a British accent. This made me suspect that they were all using false names, which isn't very reassuring.

Overall, I would not recommend investing with this company. It's been a nightmare for me, and I'm still trying to get my funds back. Fortunately, I found Oakmont reclaim on sitejabber, and they've helped me a lot in getting my funds back. If it weren't for them, I don't think I would have ever gotten my money back.

Read full review of Ironfx
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Ironfx Ironfx Review: A Nightmare of Deceit, Lost Funds, and Frustration - Report and Avoid

So, I've got to say, my experience with Ironfx has not been a good one. Like so many others out there, I got caught up in their web of deceit and lost a considerable amount of money. It only got worse when I tried to withdraw my funds - there seemed to be all sorts of hoops to jump through just to satisfy their rules and regulations. They wanted more and more money deposited, ostensibly for anti-money laundering purposes, but in reality, it was just a way for them to squeeze more money out of me.

And then there was the matter of my tax payments. I was convinced to transfer more money than I had initially invested so that I could avoid any issues with capital gains taxes and other financial matters. But, surprise surprise, no transfer ever took place. Instead, my account was shut down and I was left high and dry, with no recourse and no way to recover my losses.

That is, until I was put in touch with the folks at Oakmontreclaim.com. They were life-savers, plain and simple. They helped me explore avenues for recovering my lost funds and gave me hope when I thought all was lost.

It's pretty disheartening to see that even the Financial Conduct Authority (FCA) has posted a warning about Ironfx on its website. That's a pretty clear indication that this is not a company you want to be doing business with.

If you're in the same boat as me - burned by Ironfx and left feeling helpless and frustrated - I urge you to report your experiences to your local law enforcement agencies. In the UK, that would be Action Fraud. Let's gather as much evidence as possible and give ourselves a fighting chance of bringing these crooks to justice.

And if you're considering trading with Ironfx, let me tell you: don't. Just don't. It's a nightmare that you don't want any part of. If you're already in, well, good luck. You're going to need it.

Read full review of Ironfx
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Ironfx IronFX Review: Poor Customer Service and Trading Experience

IronFX is an FX broker that I've been using for about a month now, and I would say it's between middle and bad. Firstly, let's talk about customer service, deposit and withdraw processes - they aren't the most efficient. Sometimes, when you use a credit card deposit, it takes hours for the transaction to go through. However, these problems are still acceptable if you're not in a hurry.

But the worst experience I've had with IronFX is with the most important part of all - trading itself. I've been trading on MT4 and found that the order price is entirely different from what's shown on MT4 charts. This means that I usually end up with a 1-2 pips loss, which can add up to quite a lot if it keeps happening. It's not like rapid market movements are responsible for these losses either, as they occur quite often.

To make things worse, if you're using the "zero spread" account, you're already paying $20-30 per lot. But due to these strange pricing issues, you end up paying another $10-20. Profit-making becomes difficult, especially with scalping trading. When I tried to approach them regarding compensating for my losses, they mentioned that it was just slippage of 1-2 pips. That's laughable! I wouldn't recommend continuing with this broker if that's the case.

To prove this to you, I could share my trading history as evidence if you leave your email address. Honestly, I wouldn't trust this broker at all.

Read full review of Ironfx
Hide full review

Ironfx Complaints 1

ComplaintsBoard
J
9:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ironfx Ironfx Review: User-Friendly Platform with Impressive Trading Instruments and Exceptional Customer Support

I heard about Ironfx and decided to give it a try, and boy, was I not disappointed. The website is easy to navigate, and the registration process was a breeze. I deposited a small amount of money and started trading.

At first, I was a bit nervous, as I am not an experienced trader, but the platform is so user-friendly that I quickly got the hang of it. The variety of trading instruments impresses me - I could choose from forex, commodities, indices, and even cryptocurrencies.

What really stood out for me was the customer support. Whenever I had a question or a concern, I could easily reach out to the dedicated team that was available 24/7. They were always friendly and patient, taking the time to explain everything I needed to know.

The educational resources also came in handy. Ironfx offers a range of webinars, video tutorials, and other educational materials that helped me improve my trading skills. The market analysis provided was also helpful in making informed trading decisions.

Overall, I am happy with my experience with Ironfx. Of course, like with any trading platform, there were a few ups and downs, but the support and educational resources helped me navigate through them. I would recommend Ironfx to anyone looking for a reliable trading platform.

Read full review of Ironfx
Hide full review

Is Ironfx Legit?

Ironfx earns a trustworthiness rating of 75%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Ironfx is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Ironfx, take the time to review customer feedback and the approach to resolving complaints.

Ironfx has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ironfx.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ironfx.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ironfx as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Ironfx have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Ironfx and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • Ironfx protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have identified high risk financial services or content on Ironfx's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
  • We conducted a search on social media and found several negative reviews related to Ironfx. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Ironfx

Ironfx is a forex broker that offers trading services to over 1.2 million clients from more than 180 countries. Established in 2010, the broker has quickly gained a solid reputation and has received numerous industry awards for its exceptional trading services. Ironfx's mission is to provide its clients with innovative trading tools, advanced trading platforms, and exceptional customer service.

The broker offers a variety of account types, including Micro, Premium, VIP, and Zero. Each account type offers unique trading conditions suitable for different traders' needs and trading strategies. Ironfx's trading conditions are among the best in the industry, with competitive spreads, fast execution speeds, and no commission charges on most account types. Additionally, traders have access to a wide range of trading instruments, including forex, commodities, indices, shares, and cryptocurrencies.

Ironfx provides its clients with state-of-the-art trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as Ironfx's proprietary trading platform. Clients have access to a range of advanced trading tools, including built-in technical indicators, customizable charts, and real-time market news and analysis. The platforms are available in desktop, mobile, and web versions, which ensures that traders can trade on the go and never miss a trading opportunity.

Ironfx prides itself on offering exceptional customer service, with a 24/7 support team that is available via phone, email, and live chat. The broker's website is user-friendly and available in over 30 languages, ensuring that clients feel comfortable and confident using the trading platform and accessing the support services.

In conclusion, Ironfx is a reputable forex broker that offers exceptional trading conditions, advanced trading platforms, and exceptional customer service to its clients. With over a decade of experience in the industry and a global customer base, Ironfx is a reliable choice for traders of all levels.

Overview of Ironfx complaint handling

Ironfx reviews first appeared on Complaints Board on May 30, 2023. The latest review IronFX Review: The Ultimate Online Trading Experience was posted on May 30, 2023. Ironfx has an average consumer rating of 1 stars from 9 reviews. Ironfx has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.5
546 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ironfx Contacts

  2. Ironfx emails
  3. Ironfx social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 26, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.