Jadoo TV
Reviews and Complaints

Hi. I have jadoo 4. From few months hindi Channels are not working . I am Getting error when I clicked on any hindi channels . Even Jadoo used to upload new released movies on Eros and on my jAdoo . Suddenly all movies are removed from Jadoo 4 . Hindi news channels also not working. Please do something. Without jadoo it's boring . Thanks in advance.

Its been almost 4 weeks all of a sudden VOD contents stop working . And its a every day routine. The moment in late evening i try to watch any drama or any show on VOD its only says no content. This box sucks. Only workable boxes were jadop 2 and 3 even 4 starting giving issues and this 5 is totally a flop thing. This is my last ever purchase i will.forsure switch to some other box and ill.make sure to tell everyone for not to waste there 200plus dollars on this stupid box.

I have a jadoo5 it is not working well not running, the light is always red when we plugging out for several hours and then plugging on at this time red light changing to blue, when the first picture coming most of the time it stucking and sometime working when it working sadanly stucking and we have to plug it out again for several hours.
Totally it is not working. Made me crazy

I had issue with Jadoo 4 and I spoke to customer service of Jadoo TV and he recommend me to buy Jadoo 5s and said all your issue will be solved after buying this but nothing happen.

I still have problem with Drama section, dramas are not updated and not even turning on .

For the last 2 months I am trying to call so called 24/7 customer service but not picking me call.

Now I am going to complaint in Ombudsman against them.
If anybody in Australia reading my comment please lodge the complaint in Ombudsman.

Sometime in May the box stopped working completely. No communication was forthcoming from Jadoo Tech support until about 4 weeks later. Then they put a streamer at the bottom of the box informing about the technical difficulties.

I get e-mails from them all the time, all they had to do was send all the costumers an e-mail about the problems.

Jadoo TV needs to be accountable and engage with the customers.

I second and third that their customer service is the worse I have ever encountered. Even the telephone number they provide will not let you leave a message. They should not be allowed to sell their faulty product which they cannot technically support.

Its a pity such an unethical company is allowed to do business - I think I am going to look at alternatives!

JadooTV box service has been very useless. Especially since last few months (3+ months) and now as I needed the service because of Cricket worldcup 2019 none of the channels are working almost 80% channels are not at all working.
Some of the channels used to work few months ago but now it is too bad. I have made complaints to them on phone as well as email but there has been no response.

Even free sport channel apps or few android apps are working way better than Jadoo

I bought jadoo tv 5 few months ago for 200 dollars after listening to the ad on our local desi radio station. It was awful service with buffering and freezing issues although we have very fast internet. I was tolerating the slow service when recently most of the channels vanished and just a disclaimer popped up on jadoo tv that sling tv ask them to block certain channels and they respected that and blocked the channel's[how respectful of you]. there are few channels left. then they started advertising that jadoo tv 5 is being sold for half the price like 100 dollars. I made a complaint to local desi radio and also with jadoo tv on line. since they gave warranty for 2 yrs., I wanted my refund but I was told since I bought it from local retailer, I cannot get refund. If I find their local office, I will take this piece of trash to throw on their face!
I am trying to contact local business bureau complaint section in Houston to file a complain for these Frauds!
I bought the service from sling tv and is working great. Have some shame Jadoo TV, dishonest and frauds. DO NOT BUY JADOO, SAVE YOUR MONEY!

I bought Jadoo 5 in Jan 2019, and in 3 months, the message popping on the screen that if we want to continue watching Live TV and some recorded dramas, we got to subscribe to Sling TV. WTF!
Up til now, I can see the Jadoo 5 advert on their website and TV as if everything is normal. The company has ripped off and still shamelessly continuing with their agenda of fooling people. They must have known months before this the issues with Sling TV . The kept the customers in dark. They haven't had an alternative route planned out, I don't believe it. For sure, they just wanted to rip off US consumers.
All the Jadoo users in US need to sue Sajid Sohail. Let's get together and remind this company what it means to breach business ethical standards.

I have tried repeatedly, to contact any person on the "chat with us" service but no one has ever replied. I've waited 30+min just to get in contact with someone and this time remainder keeps saying 1 minute for the last 30 mins.

This is very poor service from jadoo as I just have a problem with my box which only jadoo can fix. I have even tried contacting them on different days but still face the same problems.

I have this box since more than 2 years.. Never been able to see a single channel without buffering.. Movie takes forever to watch.. Vod buffering time is tooooooooooo much... It's the biggest mistake I did buying this box.. Have called support a few times but they are just fooling around with you.. Whichever company broadband you say you are with they will say that particular broadband is causing trouble.. Nonsense reason... All other iptv boxes work perfectly with any broadband but jadoo personnel are just making excuses.. Support tried every trick they could but I am suffering by not been able to watch anything there.

I purchased jadoo 3 box few years ago but the box has been disabled by jadoo tv. I phoned Jadoo tv support today 03/09/2018 I was told due to technology update the box has been disabled. I was told if I would like to use jadoo tv then I need to to purchase jadoo 5 box. I inquired whether it has also limited time usage. But I received no positive reply. I Had never been told that the jadoo tv box has limited time usage then I was not going to purchase jadoo tv box.

I updated to Jadoo-5 few months ago from 3s and it keeps freezing from the first day. Did make many calls to support and the problem never solved.
Too many issues, worst customer service, most of the times video on demand doesn't work, channels get stuck every five minutes. and if you want to change the channel you have to watch minutes to load & it will keep buffering anyway.

The speed of my internet connection tested via speedtest.com & most lowest checked at 28 Mbps at evenings, otherwise always more than 32.

Bought jadoo 5 from calgary yesterday and it is buffing.
Called their line 7 times and as soon my turn comes after about 1hour they hang up so went live in internet. Finally the guy says this is on going problem we are having as it is 3rd party. Can I return and he cuts me again. Not helpful at all
Not good customer service. Do not buy jadoo period

jadoo4 was working fine few months back but its been almost 5 months since channels have disappeared and the downloaded dramas (Jadoo VOD) are not loading. This is happening to other community members as well. We complained but they hung up twice and are extremely rude. This is no customer service and it looks like a SCAM, they make buy the box and then don't give any services. If nothing works then thsi issue will be highlighted on the twitter.

I purchased jaado 4 approximately 1 year ago, warranty expired and jaado box not working properly, channels buffering. My internet speed is 500 mbps. Customer service rude and hang up on me. I have Bol tv 4k, perfect on same internet . No buffering channels. Previous reviews for jaado 4 define how incompetent is customer service. Need help as soon as possible.

I have bought Jado 5, eight months ago and now it is not working, then I called them and after spending 15 minutes with them and sending the file to them and upload it with their instructions, system is not working and they told me I have shipped it by own my cost and then they will send me another refurbished one !
I have asked them how do you want to guarantee this one works and they said no gruarantee!
Also gruntee with refurbished one will not started from recieved one and they are calculated based on original date that I bought first one!
This is ridiculous and i have pay for shipping to get another second hand!

Worst customer support ever ! Missguided the customers, they did same this to me 2 year before & i ended up to updgrade my device in to jadoo 4, paid 199$ .. and now again same thing they misguided me n said to me do hrd reset & n when i did every thing cleared n now they said download all new data ( which i dnt know how to do ) or buy a new one ! I willl never ever go fr this compny ! Very upset with the customer services,

Whenever you call the Jadoo TV customers support service, then they don't listen to you and start the chapter which they already memorized it . They employees are bad, unprofessional, rude, and impolite. They hung up on you like it is going out os style . They lie, and when you catch them lying then they tell you call back . When you ask for a supervisor, then again they will put you on hold for hours and hours . When the supervisor pick the phone he will use abusive words . That is totally mean . There is no one to take care of this . I FEEL SORRY FOR THESE PEOPLE, AND THEY ARE RASICT .

First I bought Jadoo 2 and we were pleased with it until the lag and crashes started happening. At First we thought this was our internet then an ad kept showing up about a new Jadoo (Jadoo 3). Then we understood that everytime they release a new Jadoo tv, they instantly start making the old one bad by not updating the servers and they pop you with Ads that show the new Jadoo. The only way to stop the lags and crashes is to buy the new Jadoo. This is complete and utter [censor]gedness and cheap. They are stealing our money and they are so cheap. They make you buy the new Jadoo so they keep making money and once again this is happening with the new Jadoo 5. Our Jadoo 4 is starting to crash and lag... you guessed it, the ads start coming about the Jadoo 5. Honestly don't ever buy from this company, they lie and are cheap people who just steal you're money.