Jay Malone Motors
Reviews and Complaints

Mark H at Jay Malone was great to work with when buying my Ford Edge. He answered our many questions and was very flexible with scheduling to make things work for me. Everyone was very friendly and worked well together with me.

Jay Malone is a wonderful place to purchase your next vehicle. They have wonderful customer service! They went above and beyond to get our car ready for us and we love it! Thank you to TJ and all who helped us with our purchase!

Bought a new Grand Cherokee today. The experience was great! Ben Malone did an outstanding job. No pressure, no gimmicks and no bait and switch. Thank you Jay, Ben, Jake and Bob! I'll come back to Jay Malone for my next vehicle.

Very good place to put haze a vehicle, they take the time to get you financed and shoot you straight with no bs. I am extremely satisfied and am a customer for life. Ask for Ben he is down to earth and will get it done...great job guys!

The team at Jay Malone Motors has always made us feel welcome and valued, whether it's a vehicle purchase or service! Our second purchase through Trevor was great; he found us the model and color we wanted, in a matter of hours! Would recommend their team for all your vehicle needs!

Wonderful Experience from beginning to end! By FAR the most friendly dealership I have ever visited. We just purchased our 2and vehicle from Jay Malone and both times have been great. Helpful, kind and non pushy sales from beginning to end. I Highly recommend Jay Malone to everyone. We have worked with both Marilee and TJ and they were very helpful.

Working with Trevor C was the most positive experience we have ever had with a car dealership. The professional manner Trevor used to confirm our appointments and his follow-up were most impressive. Treating us like neighbors instead of like a number buying a car made us feel most comfortable. Trevor was the best and Jay Malone is the best dealer in Hutchinson.

Our sales rep. Ben was awesome! Very knowledgeable and answered all my questions. The vehicle buying process was reasonably quick and easy. Bob that helped with the financial side of it and Ben were super trustworthy and made the process effortless. I would recommend them to anyone. They definitely go by their motto “Your dealer for life" you feel it working with them.

I have always had a excellent experience dealing at Jay Malone Motors. This includes both the sales and the service departments along with all the other employees. I have always been met with a smile and the various departments take the time to answer all my questions. To me Jay Malone Motors is the absolute best business I have dealt with when it comes to meeting all my vehicle needs. Thank you Jay Malone Motors.

Ben Malone promised to have everything ready to go when I arrived so that my wife and I could get there in and out just as quickly as possible with no hassles. We are greatly enjoying our new vehicle. Driving 2 hours from Owatonna, MN to Hutchinson, MN might seem like a stretch to most people but once we got there we were strongly welcomed by the Jay Malone Family. They took care of our needs, and answered all of our questions. If there is anyone I'd recommend to deal with you fairly; Ben Malone is your guy.

It was a great experience buying our Jeep from Jay Malone. From the minute we walked in the door the first time to look at vehicles, we immediately felt welcome. Everyone from the sales team to the service writer made sure to smile and welcome you to their dealership. The business itself was clean and neat and it felt comfortable to be there. Our salesman Trevor made sure they found us any available rebate for our purchase. Trevor made sure we had a very good understanding of the Grand Cherokee's electronics and controls, and TJ the finance manager was pleasant to work with, not pushy like a lot of them can be. I have bought quite a few vehicles from other dealerships, and I can't remember any other dealership where the owner personally shook my hand and thanked me for buying from them. Thank-you Jay Malone.