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CB Airlines and Air Travel Jet Airways India unauthorised taking of excess payment
Jet Airways India

Jet Airways India review: unauthorised taking of excess payment

S
Author of the review
10:17 am EDT

I booked my return families flight to bangkok with jet airways . My wife and daughter travelling first, I travel at a later date then we all return on the same date together.
When my tickets where emailed to me I saw that my wife and daughters return flights had been booked for the wrong month - 1 month later .
I phoned jet airways to rectify the matter and change the flights to our original choice.
I had to pay an extra £641.00 that I agreed to but when I looked at my bank account jet airways had taken £961.50 !
When i phoned them them back they admitted this was a mistake but said they could not refund my money, I had to send an email to another office,
I asked for confirmation of our conversation and their mistake - they said no ! I have emailed the office and explained how urgent it is that I have my money( that they should not have )back immediately but have had no reply

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  3. Jet Airways India emails
  4. Jet Airways India address
    Siroya Centre, Sahar Airport Road, Andheri (East), Mumbai, 400099, India
  5. Jet Airways India social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
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Jet Airways India Category
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