Joe's New Balance Outlet
Reviews and Complaints

I ordered shoes online and waited 10 days for them to arrive, they came with the inserts 2 sizes to small, customer service was not helpful, they just said to return the shoes, a real headache!

I ordered during the pandemic and received the shoes in a couple of days, very fast shipping time. I highly recommend this company.

I always judge online companies by the quality of their products, their fair pricing and, most importantly, the quality of their service. Joe's has been the best at all of these on multiple purchases.

If you're in the market for some new kicks, you might be considering Joe's New Balance Outlet as an option. While the prices might seem enticing and the selection vast, I have to say that my experience with this retailer left me feeling disappointed.

First off, I found that their shoes run at least a half size small. This was frustrating as I had to go through the hassle of returning the shoes I ordered and waiting for a new pair to arrive. Unfortunately, the disappointment didn't end there. Joe's New Balance Outlet charges customers for the cost of return shipping. This was an unexpected cost that left a bitter taste in my mouth.

Overall, I regretted choosing to shop at Joe's New Balance Outlet. The stress and extra expenses just weren't worth it. If you're in the market for some new shoes, I recommend taking your business elsewhere and avoiding this store at all costs.

When it comes to online shopping, there are a few things that are incredibly important to consider, namely the quality of the product, the customer service experience, and the overall value for money. Unfortunately, in the case of Joe's New Balance OUTLET, there seems to be one huge issue that crops up for many shoppers - returns.

While the website is quick to boast about their free mailing option, it fails to mention that this doesn't extend to returns. As many customers have found out the hard way, returns can cost a whopping $11.50, which is certainly not an insignificant amount.

While this might seem like a minor detail at first, it's actually quite a big issue for a number of reasons. First and foremost, it can make the overall cost of shopping at Joe's New Balance OUTLET much higher than you might expect. If you end up needing to return an item, you essentially have to pay for it twice - once for the purchase, and then again for the return.

Additionally, the lack of clarity around this issue can be incredibly frustrating for shoppers. If you're expecting a free returns process and then find out that you need to pay extra, it can feel like a letdown and sour your entire shopping experience.

That being said, it's not all bad news when it comes to shopping at Joe's New Balance OUTLET. The website does offer a wide range of products at affordable prices, and many customers have reported positive experiences with the quality of their purchases. However, if you're someone who prioritizes a hassle-free returns process, it might be worth considering other options instead.

I had a pretty terrible experience shopping at Joe's New Balance Outlet (joesnewbalanceoutlet.com) - but let me explain why. Although their prices might seem attractive at first glance, I would caution anyone against getting too excited about them. In my opinion, this site is just not worth it. Unfortunately, in addition to feeling like I wasn't really getting that "good of a deal" after all, I also had to deal with some pretty terrible customer service.

To make matters worse, Joe's New Balance Outlet actually sent me the wrong size for one of my items. Honestly, mistakes happen - we're all human, right? But I was extremely disappointed when they didn't seem to be willing to take responsibility for their error. Instead of making it right (i.e. sending me the correct size like they should have in the first place), they expected me to foot the bill for return shipping. Needless to say, I was pretty frustrated by this whole situation (and if I'm being honest, it actually made me pretty angry).

In the end, I don't think I'll be shopping at Joe's New Balance Outlet again. If I'm going to spend my hard-earned money on something, I'd much rather go somewhere that values me as a customer and is willing to do what it takes to keep me satisfied. Unfortunately, that just wasn't my experience with this online retailer.

Recently, I made an online purchase from Joe's New Balance Outlet for a pair of shoes that I've been wanting for some time now. I was excited to receive my order but was disappointed when it took 10 days for my shoes to arrive. When I finally received my shipment, I was further disappointed to discover that the shoe inserts were two sizes smaller than what was originally ordered.

I contacted Joe's New Balance Outlet customer service in hopes of finding a solution to this issue. However, I found them to be unhelpful and unsympathetic to my concerns. All they suggested was that I should return the shoes, which was essentially a major inconvenience and a real headache for me.

Overall, I feel that Joe's New Balance Outlet could have done better in addressing my concerns. With my experience, I believe that it is important to verify that everything is in order before sending out any packages to prevent any further dissatisfaction from customers. While I still appreciate the quality and selection of products that Joe's New Balance Outlet offers, I cannot help but feel hesitant about purchasing from them again given my unfortunate recent experience.

When it comes to buying footwear, the last thing you want is to find out that the sizing is inconsistent. Unfortunately, I found that to be the case when I purchased shoes from Joe's New Balance Outlet. I'm not sure if these shoes were quality control rejects or if there was some other issue at play, but the sizing was definitely off and it definitely made for a less than optimal experience.

What's more, I also experienced another major issue with my order from Joe's New Balance Outlet. In fact, I received the complete wrong shoe from what I had ordered. There was no way for me to mistake this shoe for the one I had originally wanted, and it certainly didn't make me feel confident in future purchases I might make from this retailer.

All in all, I'm extremely disappointed in my experience with Joe's New Balance Outlet. If you're considering ordering from them, I would take my cautionary tale as a sign to think twice before giving them your business. Between sizing inconsistencies and mishandled orders, this just isn't a brand I can recommend.

I recently had an experience with Joe's New Balance Outlet that left me feeling very frustrated. I made a second purchase from their website, ordering a pair of shoes that were advertised as being in a wide size. However, when the shoes arrived, it quickly became clear that they were not actually wide at all - in fact, they were disappointingly narrow, rendering them completely unusable for my needs.

Feeling let down, I decided to reach out to Joe's Outlet via email in order to express my concerns and attempt to get some sort of resolution. To my dismay, I was ignored completely - I sent four emails and received no response whatsoever. This lack of communication was extremely frustrating, and I found myself feeling very helpless and alone with my disappointing shoes.

I think what bothers me most about this experience is the realization that once Joe's Outlet has your money, they seem all too quick to forget about their customers and shirk any responsibility for any issues that may arise. It's a shame, because I really wanted to like this company and had high hopes for my purchases. Unfortunately, the lack of customer service and quality control has led me to conclude that I won't be doing business with them again in the future.

Joe's New Balance Outlet is a retailer that offers shoes at reduced prices. However, upon inspection, the quality of the shoes seems to be comparable to those that are typically found at a discount department store. The lack of quality in the shoes alone may not make it worth considering this retailer. On top of that, though they advertise "free shipping," this is not entirely accurate. In fact, customer service has indicated that the buyer is responsible for the shipping costs themselves. Therefore, the price tag on the shoes is ultimately less attractive when you factor in the additional shipping costs. Overall, these factors make me question whether or not the effort to purchase from Joe's New Balance Outlet is worth it.

As someone who values a comfortable and well-fitting pair of shoes, I was excited to purchase from Joe's New Balance Outlet. However, my experience with this company was far from satisfactory. I ordered a size 9 pair of shoes, but upon receipt, realized that these shoes were at least a whole size smaller. I found this to be extremely disappointing and frustrating, as sizing is such an important factor when it comes to footwear.

To add insult to injury, when I attempted to return the shoes, I was informed that I had to pay for the return shipping. This seemed like a rather sketchy way of doing business, as it felt like I was being punished for something that was not my fault--namely, the fact that the shoes were incorrectly labeled.

In fact, it made me wonder if Joe's New Balance Outlet is a legitimate business or a scam, since it seemed like they were trying to pass off mismarked shoes as the proper size and then charging customers who wanted a refund. Overall, I would advise anyone considering purchasing from this company to proceed with caution and to be aware of the potential risks involved. It's always important to do your research and read reviews before making any purchases, especially when it comes to something as important as footwear.

and advise customers to order half size up. This would save a lot of disappointment and money. Nonetheless, I have to say the website itself is easy to navigate and they have a vast selection of new balance shoes at discounted prices. Unfortunately, the sizing issue ruined my experience with them and I'm hesitant to order from them again. On a positive note, their customer service was helpful and did offer a discount code for my next purchase which was a nice gesture. Overall, I would recommend caution when ordering from Joe's New Balance Outlet and make sure to double check the sizing before placing an order.

I recently had a frustrating experience with Joe's New Balance Outlet. I had spent some time browsing their website and was excited to finally find the perfect pair of shoes for my upcoming birthday outfit. I went ahead and placed my order, trusting that their fast shipping guarantee would ensure that my new shoes would arrive in plenty of time for my celebration.

However, to my dismay, upon receiving my package, I discovered that the shoes I had received were not at all what I had ordered. In fact, not only was it the wrong style, but the size was also incorrect, throwing a wrench in all my plans. This was particularly frustrating since it was the day before I was set to leave for my trip.

Needless to say, I was highly disappointed in my experience with Joe's New Balance Outlet. I would strongly advise anyone considering ordering from them to think twice before doing so. This kind of error on their part is simply not acceptable, and it has left me feeling like a raging bull, furious at the inconvenience this has caused me.

Overall, it's clear that I did not receive what I ordered, and the mix-up has led to significant stress and frustration. If you're looking for a reliable and trustworthy online retailer, I would suggest exploring other options before turning to Joe's New Balance Outlet.