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Dear Johnson Controls Company,
I hope this message finds you well.
I am writing on behalf of your official agent in middle east to formally escalate our concerns regarding the ongoing lack of communication and delays in service delivery. These issues have significantly impacted our operations and have caused considerable inconvenience.
Despite our repeated attempts to resolve these matters through regular channels, we have not seen any improvement. The lack of timely responses and the delays in delivering the agreed-upon services are affecting our ability to meet our commitments to our clients and stakeholders.
We request an urgent meeting with your managerial team to discuss these issues in detail and to find a mutually beneficial solution. Please let us know your availability for a meeting this week. We are flexible with the timing and can adjust to fit your schedule.
Thank you for your prompt attention to this matter. We look forward to your response.
Best regards,
[Mohamed Magdy]
[Procurements & Contract Section Head]
[Suez International Nitrate Company - SINCO]
Claimed loss: N/A
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You’ve made it clear that the ongoing delays and lack of communication from Johnson Controls are causing serious disruptions. Requesting an urgent meeting is a smart move, especially given the impact on your operations. Hopefully, this will get their attention and lead to a swift resolution. Time for them to step up and address these concerns before they affect your commitments further.