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Johnson Controls

Johnson Controls review: Horrific customer service (or lack of!)

L
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9:28 am EST
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I bought a york furnace 14 years ago and it was the worst decision I ever made! Apparently the company knew of a defective collector box. I, as the consumer, was never notified of same. My collector box was one of the ones that was defective, causing me thousands of dollars in the interim! I called johnson controls and spoke with the rudest man, "mark". He was condescending, sarcastic, rude and quite unprofessional. Beware if you deal with this company! I would run... Not walk away!

Recommendation: Run...don't walk away...RUN LIKE THE WIND!

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  1. Johnson Controls Contacts

  2. Johnson Controls phone numbers
    +1 (866) 496-1999
    +1 (866) 496-1999
  3. Johnson Controls emails
  4. Johnson Controls address
    5757 N. Green Bay Ave., P.O. Box 591, Milwaukee, Wisconsin, 53201, United States
  5. Johnson Controls social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 28, 2025
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Johnson Controls Category
Johnson Controls is ranked 5 among 91 companies in the Energy and Utilities category