JPMorgan Chase
Reviews and Complaints

Chase Bank has made the decision to choose Merchants over their customers in any dispute over debit card charges. IF you've ever used a Chase debit card you will shortly find out that the merchant that you used it at can reach into your account at anytime and take (steal) funds. If you contact Chase - they will ask you to contact the merchant first. If you cannot resolve the issue with the merchant and contact Chase - they will tell you that there is nothing they can do. I've sent e-mails re this and have cc'd Chase's ceo Jamie Dimon, did receive a reply that indicated that there was nothing that they could do. This is clearly taking the side of merchants over customers. I will be closing my personal account, business accounts - as will my colleagues.

my name is douglas w. trantham p.o. box-544 in danville, ky 40423 phone #[protected] cell#[protected] myself & daughter are victims of mortgage & foreclosure fraud now victims of wrongful evicition. chase bank with attorney's lerner, sampson & rothfuss in cincinnati have taken our veterans insured home. the judge (darren w. peckler) did nothing except rubber-stamp everything for chase. my home is now being sold by coldwell banker. where is my obama mortgage mod. ? where was my government when our personal property was taken by thief's working for coldwell banker ? where was the v.a. ? where was the title co. during all circuit court hearings ? they all had only 3+ years to show up. a senior judge (overstreet) reversed peckler in 2009. peckler issued another order. the home was sold in 2010. where are all those good attorney's ? if this is such a big deal and nation wide, where is the help for common home owners ? think about a disabled veteran with v.a. insurance watching the failure of any real down to earth help ! it appears to me that nothing will change until some of these bankers & judges end-up 6ft under ! just a vision, no real intent involved ! doug

I agree. I have had to hire an attorney to attempt to keep my home. I have been fighting Chase in all it's diffrent names for over 7 years! Now they have given false information to Fanny Mae! AND it's Fanny Mae who is trying to take my home.
I was in court 2 days ago and the phone calls continue. I was even told at one time that they would be on my doorstep the next morning to get the keys. I needed to be packed and everything out so they could sell my home at that time.
They don't credit your payments correctly and you just keep getting late payment fees.
I to just want to keep my home and chase to go away!
According to them I owe double what my home is worth.
Good Luck to you all.

it seems Chase has a very disorganized system as we all know. I myself have been trying to get a loan modification for the last year. Filled out a few packages and of course they either loose them. The girl that was talking to said I needed to fill out 1 every 6 mos. Did ask if they heard any head way on mod., kept telling me it was in the works and a person was reviewing it. Haven`t heard a word from them. Gave them my email, cell # so they could reach me. Was having some desk jockey calling 3 times a day saying according to the Re-payment plan I was to pay 600. The paperwork I have was 200. for a down payment and 496 . for 4 payments. Still to this day, , no word . if anyone is in the start of a class action, , I would be much interested.. Just want my house with Chase gone from the picture..

William Hageman
363 Racht Road
Honesdale, PA 18431
973.841.1367 cell
570.937.4852 home
973.889.7295 office
SSN: xxxxxxxxx
DOB: xxxxxx

Date: 02/01/10
Subject: Letter of circumstance

To Whom It May Concern:

I am requesting help regarding the mishandling of my home loans and the conditions agreed to by my wife and I. The loan reinstatement conditions were managed by The Pennsylvania Housing Finance Agency / Homeowner Emergency Assistance Program (PHFA/HEMAP) in September 2005, Signed November 2005.

I have made every attempt to contact PNC Bank, Chase Home Finance, and PHFA/HEMAP to ensure my loans are properly being managed to no avail. Regarding PNC Bank the loan was never reinstated, no clear information or documentation regarding insurance was ever provided. Regarding Chase Home Finance, the interest rate change was not applied, the monthly payment change was not applied, and the disability insurance was never applied. All as agreed in the contracts signed.

Once I was lied to on recorded telephone calls and received fraudulent mail I suspended all payments except to PHFA/HEMAP.

I have open two OCC (Office of the Comptroller of the Currency) investigations 985005 and 985006 respectfully. I also demanded a suspicious activity report be opened on both loans.

Issues regarding loans:

1. Chase Home Finance
a. Interest rate reduction:
i. From 8.50% lowered to 8.15%
ii. Monthly payments not to exceed $1, 103.64
iii. Insurance reapplication
1. Forced place hazard
2. Disability and mortgage
3. Complete reinstatement of loan

2. PNC Bank
a. Correction of loan conditions
i. Loan was incorrectly listed as a Line Of Credit – should be a Home Equity Loan
ii. Interest rate raised to 6.25 from 4.25
iii. Ensure disability and life insurance is applied to loan
iv. Complete reinstatement of loan

Account Information:
PHFA/HEMAP: 7707 | [protected] | [protected]
Chase Home Finance: [protected]
PNC Bank: [protected]

Reinstatement Terminology: The agreement regarding reinstatement of loans listed above

re•in•state (rn-stt)
tr.v. re•in•stat•ed, re•in•stat•ing, re•in•states
1. To bring back into use or existence.
2. To restore to a previous condition or position.

--------------------------------------------------------------------------------

rein•statement n.

The American Heritage® Dictionary of the English Language, Fourth Edition copyright ©2000 by Houghton Mifflin Company. Updated in 2009. Published by Houghton Mifflin Company. All rights reserved.

ThesaurusLegend: Synonyms Related Words Antonyms
Noun 1. reinstatement - the condition of being reinstated; "her reinstatement to her former office followed quickly"
condition, status - a state at a particular time; "a condition (or state) of disrepair"; "the current status of the arms negotiations"
2. reinstatement - the act of restoring someone to a previous position; "we insisted on the reinstatement of the colonel"
restoration - the act of restoring something or someone to a satisfactory state

Based on WordNet 3.0, Farlex clipart collection. © [protected] Princeton University, Farlex Inc.

--------------------------------------------------------------------------------
reinstatement
noun restoration, bringing back, re-establishment, reinstitution, reinstallation, rehabilitation Parents campaigned in vain for her reinstatement.
Collins Thesaurus of the English Language – Complete and Unabridged 2nd Edition. 2002 © HarperCollins Publishers 1995, 2002

I request assistance with the handling of the issues listed above.

I have all supporting documentation and contracts regarding the above mentioned legal agreement.

Please contacted me regarding the decision of your agency regarding my request prior to 02/26/10.

Regards,
William Hageman

Please count us in also. We have been working with Chase Mortgage since 2008. We too have applied and applied for the lone modification that we 100% qualify for. They gave us the run around for over 9 months. The woman they assigned our file to left the company. The file sat on her desk and never got re-assigned to anyone else. We called every other week atleast and was told that it is still under review. No matter when we called and asked for a manager, there never was one available. NEVER! Finally they realized it was never reassigned and gave it to someone. They gave us a 3 month trial period where we had to make payments which included taxes and interest. We paid on time each month. when the trial period was over, we had to resend them our financials and bank statements. After 97 days, we finally recieved the package in the mail. They raised our payment by over $400.00. and we have 13 days left to sign the document. If we don't they can start procedings for foreclosure. We are devistated. There was no letter stating why the payment went up, and they told us when we called we no longer qualify for the loan modification. The representitive we spoke to said that the HAMP program does not include insurance and property taxes and that those amounts are added after the payment amount is figured-which is a complete lie! We even called HAMP headquarters and verified that the 31% payment includes taxes and insurances. We are really in a time crunch because we can't sign the document because we simply can't afford it. At the beginning of all of this, chase is the one who told us to stop paying our mortgage for 3 months because they couldn't do anything to help us until we were delinquent. Now they are completely screwing us. My husband is a works in finance for a living. No one will give him a job if we are delinquent on the mortgage. We are screwed in every way! Please help us!

I am in as well. Chase Home Finance flat out lied to us in regard to getting our horrible loan modified. We originally had a bad
loan with Ameriquest which was determined to be preditory and illegal. The State Attorney General's in all states but VA (they never did business in that State), sued them and won a huge settlement that put Ameriquest out of business. Somehow
Chase ended up with our loan. The loan was never changed in any way, and we have been trying to get it modified with Chase
over the last two years. We entered into a temp loan mod agreement with them with the understanding that they would perm mod the loan to better terms once we completed the temp loan mod payments with them on time (which we did). They did nothing for over a year. I then started screaming at them to get the thing done for us. Then the Sheriff showed up at our door. We were able to get it stayed a few times, but now I don't know. They have turned us down for the perm mod, and they have mailed us the NPV letter I asked for which does not give us credit for the correct amount of income, as well as mainy other items being incorrect as well. It appears that they purposely input incorrect data to fail their test. I disputed it, and provided correct info, including having the IRS fax the right info directly to them. Still not giving us credit for the right income amount in order to fail the nPV test. No wonder this country is in such bad shape. Banks shld not be allowed to treat their customers this way. They even refused our payments on eleven different occassions. It is like they think there is oil under our house or something.

Im in. I appied for a mod in Dec 2009 and they put me on a trial period. I paid on time for Jan-April 2010, al lthe while calling for updates. in April when i called they said I weas denied. I made too much money. (no letter or written correspondence!)When I asked about my options they said, forelcose or sell the property- OR pay $811 RIGHT NOW... Which was INSANE. I make good money and my job was not in danger so I knew I could make the payments.I called [protected]-HOPE and when they called Chase wtih me, Chases' tone semi changed. They provided the same option about foreclosure or selling the home, but I asked about a repayment plan mentioned on thier website. They relunctantly allowed me to file-but said, I didnt make enough money. (I make 6 figures) so they had to add my husband who is NOT even on my loan! 1 week later I called to see if it was approved but they had lost the application so I had to file again. When it was finally approved they said I needed to pay $2100 on May 15, not one day later-and that paperwork woud arrive via mail with further info. Well, on may 14th I overnighted a check because I knew it couldnt be late, yet the paperwork didnt arrive. So I called on the 15th to make sure they received the check and they said they couldnt accept a check .They need a money order. NO ONE TOLD ME THAT. I was able to convice them to keep the check and all was ok but I asked if I could pay i via phone and they said no. (WHY? They took it every other time) But now I had to pay almost double payments for June, July and August. $3600) but once that was done, I would be caught up which was perfect!I asked the very first lady who took my application, what would happen in September and she said your new payment will be $1996. I said where did thaqt come from? Thats lower than my trial period payments and those were what caused my modifcaiton denial! Of cours, e she didnt know. Evey few weeks I called Chase back to double check that September number becasue i KNOW they alwoays somehow change things. Eeryone had the same answer to my surprise...t.hat is, unti lyesterday August 2nd. I struggled all summer but made all required payments on the repayment plan along with my small second mortgage (which was never part of the modification request). I called to check on September and they said I had a balance due of $1996 for August. Of course, I frekaed out and explained the repayment plan but the guy said it was a "miscommuincation" and that I am responsible for the regular August payment.
I have paid them a total of over $13000 for both loans in 3 months and they want another $2K? This could very well cause me to go right back in the hole! I cant even trade in my 2001 or 2002 cars because this killed my credit so bad.
Theres so much more history on this, but I didnt want to write it all.
IM IN on hammering Chase for their fair and sketchy practices.

I want inon this class actionlaw suit. My story is like everyone else. I have been tryig to do a mod for the last 2years Get the run around everytime i call. I have sent in paperwork time after time and they loose it. The customer service is so rude something needs to happen to chase they cant treat people lik this. Please let me know what i need to do. Thanks

I just finished up with Chase Home Finance. We have been getting charged late fees on our mortgage note. We have our payment set up on a Military allotment that pays out the 1st of every month automatically. The system is not entirely fool proof due to computer errors but typically works 99 percent of the time. As of April 2009, Chase said that we were missing a payment. After some prodding and about 2 months worth of investigation, we thought we had it fixed. My wife got assigned to a further installation away so we decided to buy a new house. We made it through the entire process until it hit underwriting and found out that Chase had reported us late for October of 2009 and February 2010 on out credit report. We immediately called Chase and the basic collections number that they have (which is the only listed number anywhere) puts you in touch with a very rude out-sourced collections department in Calcutta or Delhi India. I spoke with the first representative, Joshua Rose (so he claims), who could not comprehend anything except that I was late 2 payments now and that I WILL make a payment right now. He got quite obnoxious and became verbally abusive. I retaliated with a more stern tone and asked for a Supervisor. He would not allow that and said that I would only be able to speak with him. I asked again and was hung up on. At that point my wife filed a Better Business Bureau complaint. We called back and asked for the research department to which we were told that the only means of contact was by mail or fax. We immediately faxed all corresponding documentation in the form of a military LES (Leave and Earnings Statement) to them and asked to expedite the matter. Two weeks passed by with no response so we filed another Better Business Bureau Complaint. At this point, we were already 2 weeks past our closing date and I was scheduled to deploy to Afghanistan in another 2 weeks. My wife then wrote the NC state Congressman William Jones. By the third week, we received a call from Deanne Payne who represents the Chase Executive Research office at their Corporate Headquarters. After one week of research, it was found that due to holiday pay schedules, the month of April fell on a holiday payday, therefore they received a payment on the 1st of the month and then again on the 26th of the month. Due to this, they said they did not receive on of the months payments which made them say that we were a month behind and charged us all sorts of late fees. On the morning of 17 June 2010, Mrs. Payne called confirming this and was generating a letter to validate their mistake and was calling our mortgage broker to let him know so we could finally close on the new home. While we were waiting, my wife received yet another collection call from Edward Artuz, another out-sourced collector. He became extremely belligerent with her and said that he would have her arrested and that she was wrong and was under criminal statute to pay. She tried to explain the situation to which he kept interrupting and would not accept it. She asked for his Employee ID number to which he refused with a couple of expletives. He then tried to force her to give payment or schedule one immediately. She said she was reporting his misconduct. At the end of the conversation, he asked her to verify her phone and address to which she asked why he needs it since apparently he called her about the property. He he replied, "Fine, Have a good day, B****!" I immediately reported him to Mrs. Payne and she is investigating that now as well. This is a company that was bailed out with Government Bailout Money, yet they are paying beligerent out-sourced collectors in another country and then mis-reporting credit and screwing up peoples lives. I want in on a Class Action Law Suit and want to see them burn.

I am IN!
They pulled the missing insurance scam on me- blew up my account- claim I am late- want to foreclose, late fees, , bla bla... [censor].

I am irritated and disappointed with Chase's lack of adherence to its own advertisement of a smooth transition from WAMU accounts to Chase. Advertisement followed to say that log in info would remain the same. Unfortunately that is not so. I am forced to create new log in info. I am tired of changing passwords that I forget and want to keep my old login info as was promised with the transition from Wamu to Chase. Not only is this false advertisement, but Chase seems to be lagging behind in technological capabilities. From inability to change card designs to allow for differentiation of cards (from the recently acquired accounts/banks) to forcing customers to create new log in info and lack of smooth transitioning.

I don't have time for this and am tired of creating so many log ins. Shouldn't this be simpler and easier for the user/customer?

My deceased husband, Jon Hassler, who died March 20, 2017 has received a six page, nearly illegible notice regarding an account whose number ends with 4496. I, his widow, am unaware of such an account. Please inform me, Gretchen Kresl, what I need to do to close this account.

Gretchen Kresl
332 Parkway Court
Minneapolis, MN
55419

In viewing our credit report..we note that Chase Bank has entered a negative comment regarding a business transaction for non-pay against us... We have never had any kind of an account with Chase absolutely nothing! No loan..mortgage..checking or saving account.. absolutely nothing! Fkn ###s! I just wonder how this happened..They could'nt possibly have any info on us considering we've ever done any business with them...so how did this attach to our files?...

"chase" is appropriately named. Because, that's what you will be doing for your own money... Chasing it. Don't bother setting up their so called "alerts" for low balances because they will only notify you after they have taken your money, even though you put money in your account the same day as the notification. They tell you, at the bank, that if your account shows a low amount, as long as you put funds in before the end of the working day you won't be charged an overdraft fee. This is a lie. They lie. They steal. They are the most unscrupulous bank on the planet. After you spend endless hours on the phone being jerked around and telling the same story to everyone you speak to, they will tell you some ridiculous lie, and read from their scripted responses. The bottom line is that even if it is their mistake, you won't get your money back. They tell you that as a "courtesy" they will refund a certain amount and that you can never get anything back again for that entire year.In other words they steal your money, and as a courtesy they will give you back some of the money they stole, and still keep some. I closed all my accounts with them over 10 years ago (For other unscrupulous behavior of theirs) and went to another bank, which unfortunately was bought out by chase. If you're smart you won't have any credit card that deals with chase bank and you won't have any bank account with them. Apparently your account is their account. "chase... Where we treat your account like our own. " that's what their new motto should be!

Over the last several years Chase offered some of its most credit worthy customers an opportunity to consolidate debt through checks and balance transfers into fixed, low APR loans that would apply for the life of the loan balance. Chase regularly solicited consumers with these offers, and many people saw this as a good opportunity to consolidate their debt and pay down their balances. Consumers accepted Chase’s offer with the understanding that they were required to make a minimum payment of 2% of their balance each month. This allowed consumers to budget and plan for the long term.

What is the Chase Credit Card Minimum

My vows start over a year ago. Firstly i got my card and check books only after a month. The agent apparently got my email address wrong. I rechecked the application and saw that it was the error of the bank. Last month applied for a debit card. Never got it so far. First it was sent to my old address. I had updated my address before requesting this card.Then still no answer... don't have the courtesy to call or email to find out about my location. Next i come to know that it has been resent because i am not on the lease. This is false if it comes in regular mail it wouldn't have been stopped. I have been receiving mail and another debit card for that fact in the mean time... CHASE BANK *** BIG TIME... its hight time they close this bank!

Never take the TJX reward card. It is managed by Chase bank . They are real suckers.

They make sure that you will pay late fee. Your late fee is their bread. Real suckers. Even if you send the payment 4 days before the due date they will post it one day after the due date. Then they will charge 10$ late fee and a big interest on the amoutn due and a finance charge. Immediately they will raise the apr to 60%. No remainders. No grace period. No courtesy calls. Real suckers.

Chase set up an escrow account and double paid my real estate taxes on my home. We have had no escrow on our home for 9 years.

We have written, emailed, called, etc. It is really frustrating to lose hours and hours of time because of a bank error.

They artificially increased our payment by almost 200.00 per month as well!

Just a classic example of a big bank trying to take advantage of a customer by hiding behind their website and using customer service people that do not speak English as a first language.

On the 20th of Nov I attempted to make a payment on my car loan, so it would not be late. I usually do this through my own credit union. For some reason Chase system gave me an error and could not complete the transaction. So I went to a Chase branch on the 21st and paid the car payment.

It was posted to my account that day and withdrawn on the following Monday. Today I checked my account and Chase had issued a preauthorized check with their check number not mine and withdrew another payment plus charged me $10.00 for the processing. This is my rent money. When I tried speaking with someone and pleaded my case I was told there was nothing they could do.

That I have to prove the money came out of my account to them when it is right there on the screen of both my and their computer. I have to submit in writing and submit to a review board for them to determine if I get my money that they took without my authorization. This is fraud. If I use some one credit card without their knowledge, it’s fraud and this is not fraud.

They put the routing number from my check on their check. The number they put on the check is incorrect because on the preauthorization that number was for Farmers insurance check. I am going to take my car loan to another financial institution as soon as I can. This is a wrong I’m going to have my bank file a fraud charge against them.

I have a check auto deposit on the 1st of each month at midnight. I am a late night early morning person. I tried to make online orders early this morning which failed even though the money was in the account. This is the second month this has happened. I Suspect this is retaliation for previous complaints online like this. The question arises; Is chase bank so greedy that they have to horde my money during the night to collect more interest or participate is some seedy transaction here or in another part of the world? Someone should look into this.

Now see how more of your story is coming out. I didnt see the complaint in the original post.

The police should have a record of when the truck was repo'd. A repo agent is to call the police to report the repo, so when the owner calls the car in stolen, the police can say "no your car was repo'd". Did you call the police?

Instead of joining a class action suit, did you hire a lawyer? Did you get the Vin # of the stolen auto?

Trust me I used to work in auto collections & I do know how some of the recovery agents are. At this point a lot of stuff will be hard to prove. I would try to get the vehicle. Remember the VIN # is on several places on the car

OK .. so lets take a look at your complaint.

"First it has been over a year and our names are still on the title, tag and VIN.." --------- You should have some type of paperwork to show that the repo took place. If not, request something from Chase so that you cant take it to MVA.

"Second I was told by the top person at Chase that the Suv sold for 4 X the amount that shows as the sale on our collection bill.." --------- Go to the auctoneer to see get a copy of the bill of sale. Also, how did Chase itemize your bill? All of the fees associated w/ the repo will come out of the sale price .

"Third where has this SUV been for months since the Repo-man took it and it turned up at auction?" -------- It was in storage. I dont think they is anything stating they have to sell it right away. They do have to hold on to it for a certain period of time to allow you to redeem it. In my state it is 15 days.

" And if this in fact is our SUV when why is it damaged?" ---- Who knows? The repo agent may have damaged it, but unless you have very recent service records, that may be hard to prove. Chase may have authorized the damage in order to get the truck. This one will be very hard for you to prove.

"Chase is caught in a lie and there is no way they can recover! And the SUV if it is ours has 8000 more miles on it then when it was repoed!" --- Once again do you have recent service records to show this? This may be hard to prove as well

Chase did the same to us as they did to homeowners that they foreclosed on! And they have a class action against Chase! We will see them in court and let a Judge resolve this problem!

I understand how you feel and you may have some validity to some of your complaints, but most of it will be hard to prove & .. ( I hate to say this) If your payments were up to date .. you would have never had a repo

I don’t understand what your complaint is. They repossessed your SUV because the payments were behind. Unfortunately, owing a deficiency balance is a part of the repossession process. Most who have a car repossessed will still owe. I don’t see where the fraud & illegal business practices come in.

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The exact thing happened to me for $128.82 and I have spent 3 days calling the bank, going in, and calling the useless customer service in the Phillipines. I have spent hours on the phone with people I can't understand and talk right over me.
Chase has the worst customer service and problem resolution I have ever encountered! Tomorrow brings another day of returning to the branch to beg for help to resolve FRAUD.
lksocaster@gmail.com

So I actually just went through the whole overdraft issue with Chase. They took longer than expected to post a deposit, and as a result my account when in the red. Instead of posting transactions in the order the occurred, they reordered 5 days worth of transactions to benefit them self.
Outraged that a bank was allowed to do this, I actually took them to Small Claims court and WON! I just received a phone call from a woman in their legal department informing me that the ONLY reason I won was because they didn't show up and thus defaulted. They had every opportunity to arrive (it was scheduled 6 weeks in advance) and didn't. They also can not assume that they would automatically win the case.
Chase is an example of a bank that says they focus on customer service while in the background, tries to come up with ways to extract more fees from their customers. I plan to close my account as soon as possible.

Chase bank, users, cheats, crooks, cons, rip off, liars, the great chase «chase ". no one at chase has any idea what’s going on with their customers, ###s, stupid people, service is rotten, they lie and cheat, no help, god knows they can't even answer the most simple questions, their collections dept. Are so rude and lie thru their teeth, help is not a word when it comes to chase bank.

Lawyers do their bidding, garnishments, court levy's for a few dollars, steal your money.

Is this the real American way?

J.P. Morgan Chase you lost my business

I just came across an unethical practice perpetrated on my Chase debit account. It seems some "pending" charges where conveniently processed after my account was overdrawn, even though the purchases occurred before the account was overdrawn. Thus, because of this, I incurred some insufficient funds charges for purchases that were not made when the banking statement says that they were. I have the receipts to prove it!
I've been suspicious of these "pending" statuses for a while, but now Chase is just stealing money. For one, the dates of the transaction listed on the statement after the "pending" status was changed don't match my receipts. And two, the "Overdraft Coverage" was supposed to protect against overdrawing your account, however, it conveniently didn't protect against the charges that Chase took out themselves after they processed my "pending" charges, and turned them into purchases made with insufficient funds, when in reality, they weren't. Once again, I have the receipts to prove it!
I plan on taking my money out of the bank as soon as I can, and canceling my direct deposit.

I am a consumer whose WAMU credit card accounts were acquired by JP Morgan Chase. When I was redirected to the Chase online site to pay my accounts, I had to complete some basic information including the account from which I will pay my bill. I misunderstood the directions and entered my debit card instead of the bank account number.

I received a 'congratulations' screen that directed me to the payment forms. I paid on both of my accounts. At this point, I received no alert telling me that my account numbers were not acceptable.

However, the payments could not be processed and Chase levied a return check charge and a late payment charge on both accounts (total of $156.00). ADDITIONALLY TWO LATE PAYMENTS AND TWO RETURNED CHECK CHARGES WERE RECORDED ON MY CREDIT RECORD! As soon as I discovered the charges, I immediately made payments to bring my accounts current.

I contacted Chase numerous times and explained my error, requesting that they reverse the charges and fix my credit report. THEY HAVE REPEATEDLY FLATLY REFUSED. They got $25 billion of taxpayer dollars and are unwilling to make adjustments due to a simple misunderstanding of a new customer.

Is there anyone who can monitor this type of behavior? Is there anyone who can assist me with this issue? Right now is not a time to hit consumer's credit records with bogus, trumped-up charges!

ITA! Stealthpilot a check register is always going to be your best guide...

You have to look at it this way I say pending is just another thing that tries to make thing easier on others to keep track of what they spend. So when you swipe your card that money is deducted from your balance so you know what you got to spend, BUT not yet cleared there is still a possibility that something can come through that just was not in the budget. A little bank knowledge goes a long way. I understand you spent money you had at the time, but if that merchant takes 3 to 4 business day to deposit or turn in that slip then that transaction falls off the account. Which then leads to the confusion, because that money that was spent suddenly is available again. Thus over spending what you don't have I know first hand keeping tack of every swipe of the card is tiresome, but really it will save you from a great deal of headaches and fees. People need to learn how to take responsibly for their own doing it is not always the BIG BAD bank who is out to get you...

Yea, maybe so, but I'm still not relying on a bank to take care of my money anymore. I'm not a fan of the whole banking institution anyway.

And either way, I made the transactions before I was over drawn. And even if that wasn't the case, then it should be expressed more clearly when money is or isn't there to be used! I know how much money I had in my account, and the pending transactions were made before I was over drawn. I do understand how bank accounts work... and I understand that they work in favor of the banks for the most part. Either way, I'm not keeping my money there

I have the same problem. They are drafting money every month even though I do not have any loan with them. It caused lot of overdraft to my account. They need to stop this practice.

Your obviously illiterate or 12 yrs old. Either way stop embarrasing yourself.

I would like to start a class action against Chase Bank, so that I can charge them for interest I could earn whilst they transferring my money to another person or difficulties in transfer. Anyone else?

I wpould like to start a cxlass action against Chaseso that I can charge them for interset I could earn whilst they tranefer my money to another person or difficultuies in transfer. Anyone sle?

I have a GOOD one! I had one pmnt. 1 day late! All pmnts. were wired and over the amnt.! My ex is NOT on the loan & Chase was informed of the DANGER, due to Domestic Violence...I was going to relocate and gave family addresses & numbers. My brother paid two pmnts., (so I thought) I just found that Chase took 2 more from his bank card! They went to his home @ 4 a.m. & told him they will arrest him & me! YET THEY SPOKE WITH MY EX & VIOLATED THE FED. PRIVACY ACT! I kept a paper trail! Now the vehicle is parked and the Fed. Gvmnt. has been contacted! This happened almost 2 yrs. ago! hmmmmm!

Actually, according to what I was told by Chase Finance Company, they can start calling one day after the loan is due and continue to call even if you "make arrangements" to pay. I have dealt with them for well over a year myself, injury and illness has kept me out of work, so I don't pay ontime - disability is slow to pay - Generally, I just hang up on them, after I point out that I've already spoken to someone and I will NOT borrow money from someone to pay them. I have a year to go on my loan and believe me I am trying to get done sooner. Never again will I accept a loan from this company and I will discourage everyone I know to avoid them. The best way to get them is to hit'em in their the pocketbook.

I have the same experience, i've been requesting for 6 months now and still i haven't receive anything.

I can help to settle any unsecured debts that you have at a guaranteed rate of 55% of your balance or better and put you on monthly installment payments of 12 to 48 months. This will lower your monthly payments and principal balance.
Please email me at debtrelief@rocketmail.com for more information. Members of USOBA, TASC.

chase bank seems to hire nutballs, we have one who researches people form a chatroom using her work pc and also makes fake face book pages to stalk and harass the 15 yr old daughter of a man she chased but never got, shame chase doesn't do psych tests on these people.