JPMorgan Chase
Reviews and Complaints

We have been with Chase for a little over 2 years now and I must say they are terrrible! My husband was laid off last winter and after receiving multiple letters of "We want you to stay in your home" we call and were gladly put into their homeowners assistance program. Well that was the first mistake! We believed they truly wanted to help us but for the past YEAR, we have been trying to have our loan motified and have sent a thousand copies of all the "required income paystubs, bank statements...blah blah blah, and Chase has either lost them, or they have gone into the bazillion differenent departments they have and all the 95 people we have talked to over the year...NO ONE HAS A CLUE AND ALL THE STORIES ARE DIFFERENT oh and how many "lost drafts departments are there? One day we are approved for our new loan, the next time we are in forclosure, the next time we need to send them more paperwork, that mind you, we have already sent twice before... and as of today, our paperwork is more than 3 months old, so guess what...you guessed it, we have to resend everything again! We have asked to talk to the underwriter and were told "no that it is illegal". We have been transferred to multiple people in multiple departments and oh ya, the best thing about that is trying to talk to and explain to someone that DORS NOT EVEN SPEAK ENGLISH! Thats awesome! (just today talked with 9 different people, dropped transferred calls 4 different times and was on the phone for 1 1/2 hours and the last person was so rude and treated us like crap). So, needless to say this has been a very frustrating process and oh did I mention they sent one of our mortgage checks back to someone in W. Virginia with a letter saying they cannot accept a personal check on a forclosure.? It was not even the right people nor the correct loan number! OMG! Unbelievable! Good luck to the rest of you that have Chase, it's a FRICKIN NIGHTMARE!

I dont' get it. I own my own company and if I tried this with my clients, I would lose them all. I had Chase on auto pay so that every month I would be sure to pay them and not get any of there late fees. I got charged a $25 late fee because my auto pay was under $1! Now with that being said, I have good credit, over 700. They jacked up my interested rate to 29.9% because of the $1. So, I have it down to $7K and I am patiently waiting for a small windfall so I can pay them off and never do business with Chase again, when suddenly my $255 is not enough. With no purchases on my card they said my payment was $280 with a lesser balance than previously. I called the poor excuse for customer service line and was told I would have to wait 10 minutes. OK, 10 minutes is not that long, but I was already annoyed. So, I tried to email their CS contact me and it would not go! Chase, if you are listening, there are enough of us who are pretty sick of you. I feel better now.

I also opened a credit card with Chase under the promo offer. I have never missed or been late on payments and have paid over the amount that was due each month. in my statement this month i was informed that my promo offer was canceled and i was now being charged an interest rate of 220% because of a late payment. I KNOW my payments were made on time, I BELIEVE the payment was held by Chase in order to justify their rate assault on me.

I plan on paying off this bill this month, along with the fraudulent interest, but if they do this to thousands of customers, just think of the profit they make.
DISGUSTING

I have come aross a similar problem. I am only 1 day pass my grace period since I was out on vacation and forget to inform them to take out the $$. Now, I've called them several times, and I went through all those re-calling same as you did. They still wouldn't wave me on the penalty. I have to bear with them for 1.25% intrest rate for another 1 year. They are so bad! and their phone ppl are just dumb! I am going to close all of my account with chase now.

I TOTALLY agree with you CHASE is the WORST COMPANY EVER... we had a very similar situation happen to us . THEY HAVE THE MOST RUDEST PEOPLE WORKING FOR THEM...I HAVE KEPT ALL THERE MESSAGES THEY HAVE LEFT ON MY CELL PHONE.

Chase has foreclosed on the home next to mine. The grass is almost two feet high in places because they do not maintain the lawn. Chase takes no responsibility for maintaining homes that are in foreclosure. Their website boasts of their social responsibility, but, in reality, their practices only hurt neighborhoods.

Chase has had me in re-mod for 5 months now. I've been sending in my regular payment amount during this period. Now they are not accepting my electronic payments at all. TARP gave all of the banks their money and now they are doing everything to make sure you still lose your house.

Chase has charges on my mortgage coupon of $700 even though I have had this loan for many years. I have had nothing but trouble with this bank.
They were keeping all of my money that I paid over my principal and I designated on the check and in writing they were to apply the extra cash to principal but they refused.
They had me down for a late payment for six months and they had cashed the check. They knew they were paid. It took six reps to find out what was going on and then they did not refund any interest or apologize to me.
They bought my loan years ago and it has been a night mare. I hate this bank. I cannot believe anyone would use them for a checking account or any other business. Their reputation is getting so bad most people know to stay away. Banks are usually empty. They will be sorry. Just make sure you all spread the word because I do every day.

If everyone hates the bank so much, why not just pay off your mortgage, cut up your credit cards, and use cash for everything? Oh wait... you can't. Yet somehow the bad guys are the ones who loan the money to help you finance your lifestyle? No one twists your arm to open a mortgage or buy things on credit. Quit ### or quit borrowing. You can't have it both ways.

So instead of blaming the neighbors who couldn't pay their mortgage you blame the bank who foreclosed on the house? That makes absolutely no sense.

I went into an office just to make credit payment and a rep asked if I wanted to open a checking acct. I humored them and sat at the desk and let this rep give me the info on the accts. I laughed and said "NEVER! I hate chase!" They are thieves and as soon as Im done paying off this acct. I will NEVER EVERRRR put one foot thru these doors. It felt soooo good! Bank of America gave me a better rate. Only credit card I will carry. :)

Chase Mortgage is the worst company to deal with hands down. Every thing they do is rubbish, WAMU was so easy to make a payment, so effortless and the people were knowledgeable. After getting a refi last year (I had no idea who would pick up my mortgage) I even told the mortgage 3rd party that PLEASE no Chase!, but right at the table to sign on the dottedline, it was then revealed it was Chase again ;(((. I almost walked out even though I would save 5 years and $100 permonth~ 1.75% less on the mortgage. It has been a nightmare since then. The Phone pay system usually doesn't work (Wamu was 24/7 no hiccups ever in 8 years) so that means since they get MLK holiday off, I will be late (the first time in 10 yrs+). I will file a BBB complaint if they won't take the late charge off, I talked to 5 people today and all said that they cannot take my payment even if the phone pay doesn't work. The online system doesn't work right away it has to send two small payments to your bank 48-74 hrs., only then you can activate it. Really a poor company to deal with and I WOULD NEVER recommend this bank for anything even the most simple task, like a bank account. THEY ARE THE WORST _CONSUMER BEWARE!

A friend of mine had a mortgage with all her taxes included to avoid any unnecessary stresses...chase told her she was paying to much and offered her a loan a hundred buks cheaper...ten months later now she owes two thousand dollars bc they never paid her taxes then did pay them twice and now they want a lump sum which is what she never wanted to begin with...isn't this loan modification fraud?...telling her shed get cheaper payments with them and all along knowing they weren't including the taxes she wanted included...any lawyers out there that can help let us know...ridiculous...its laziness, and inconsistancy and no communication that causes this not banks.

On July 3rd I came home from vacation only to find in my mail a letter from chase stating that we were in foreclosure. Confused by this letter and a little amuzed since we had never made a late payment I called Chase and asked them what this was. I was told by the CS rep that I spoke with that this was done in error and that they already moved us out of foreclosure. This was only the beginning of our nightmare. Since then we have been denied a refinance through Chase because:... you guessed it. We have a foreclosure on record. We have corporate advance fees that have been piling up and whenever I make an overpayment on my account and request that it be put towards my principle it gets credited towards the corporate advance fees. I have filed not one but two complaints with the controller of the currency which we have not gotten settled to date and in the meantime they have sold my loan. All though I had an excellent credit history and never paid any late payments Chase has ruined my credit score. I can't even co sign college loans for my kids and no one there seems to be able to fix their errors. As for you Can't Stand Chase Customers - I can say No this is Chases fault. They already tried the blame on the investor (AKA Fannie Mae) I called Fannie Mae and was told that they only report what chase tells them. I spoke all the way up to level three inside Fannie Mae. So stop being such a corp guy and realize that Chase has issues and just maybe it is not the customer, but incompetence inside.

We also have the same exact problem with CHASE MORTGAGE. I applied over 2 months ago for a refinance on my mortgage. I have NEVER been late on a payment and my credit is excellent. We were quickle approved and they were quick to take the "application rip off fee of $395.00". After two months on what should have been a VERY SIMPLE refinance they have dithered around requesting this and telling me that they are reviewing our application for quality assurance. What a joke!
I have had numerous calls with Kemp Chindavong & Brian Gussler who have had no answers for us.
We have always paid our debts we are being penalized... this seems to be the way of our world now. Dont pay your bills and have bad credit and you will be handed whatever you want on a golden platter. I will keep you updated but at this point I believe I am being taken for a ride by Chase Mortgage

First off I do understand why chase is shutting down the wamu cards but what I dont understand is the stupid remarks by chase employees, like all the credit card companies are doing it. Wrong, not like chase. They can have my wamu card. Stupid remarks like my wife got when they canceled her card was short history. The dumb [censored]es. Of course it will be a short history with chase but not with wamu. Another reason they said it was canceled is low limit. She had a 5k limit. Also when they got wamu, they also got the contracts with it on balance transfers. They can not in no way shape or form based on the truth and lending raise, change or alter the interest rate, or min due or even the due date. What chase did in late 2017 and 2017 by adding a 10.00 charge to the payment on balance transfers was really stupid on their part. As for the employee that made a remark about being stupid. You and people like you are the reason I dont bank there.

WAMU - Washington Mutual offered the benefit of accessing our FICO score along with credit card management services at no charge when you were accepted for their credit card. Well, now that Chase has taken over WAMU Chase is not honoring that benefit and has taken away that access and services. It was a great way to manage finances and keep track of our FICO score.

I am really upset and when I called the main office of Chase, they only said they would pass the message on of my concern. It is really bad that a bank would take this service away when they could actually make more money by offering extra services.

Everyone who banks with this company should make a complaint to the bank and say they want this service back.

Chase resp are miss- leading trying to repo your home, by miss leading you with the wrong info. now they are foreclosing on my home..after months of miss-leading me with wrong info.

Since the switch from Wamu to chase I have had I believe 19 overdraw fees...that is because the transactions do not go in order, regardless of keying in your pin number which with wamu if you use your pin the money or transaction automatically debits your account. Now, Chase according to many of my emails from them transacts business in the order of the largest debit/credit to the smallest. I am so fed up. Also, there's no benefit to having direct deposit. At least with Wells Fargo they give you some options and w/other banks they give you some incentive but with Chase-NOTHING! I hate CHASE and cannot wait until I leave.

I've noticed some disappearing charges from my checking account, also. Admittedly I was hoping the mistake would be permanent! Chase has been so frustrating that I'll let them figure it out-- I'm not volunteering any information to them. I live in OR, by the way.

If you go to CreditKarma.com, you`ll be able to get your Transunion score for FREE. I hope you check back and seen this.

Zack C, Boston, MA

I totally agree with your feelings about Chase. They lowered the credit limit on my card by $5000.00! Guess what my debt/credit ratio looks like now! It would've been nice if they'd notified me, but I had to find out when I was checking my account online. No notification - no letter - no message online - nothing, zilch, nada...

And if you're in TX and recently had your WaMu checking/savings merged, WATCH YOUR ACCOUNT! I've been having debit postings that are incorrect and it takes their computerized system 4-5 days to correct the amounts. I've also had two debit posting which were correct and timely, but then disappeared from my account for another 4-5 days.

Amazing! A bank with billions of dollars and they can't get their friggin computer system to work accurately.

Don't bother calling Customer Service or going into your local branch. They're pathetic and no help at all.

I'm looking for another bank, too.

I recieved a letter today my card was cancelled due to non use, also a WaMu customer! Not sure how it's gonna affect my credit score ! I had 7, 000 limit with WaMu made all my payments with them on time. Didn't use the card for a while Chase bought them out. And know I feel like I'm gonna get the short end of the stick for being responsible and paying my bills on time and not living beyond my means. I think the attorney general should look in to this, or somebody!

I know of a company that can settle this debt down to about half of what you currently owe. Send me an email to debtrelief@rocketmail.com

I just published Chase's sustomer realtionship problems with their customers who had good credit but neverless had their cards cancelled. Im one of those good customers. I sent Chase a link to my blog and Im going to mass email it to everyone I can find with a email adress at chase.

Is there any possibility that all of us who got screwed by Chase when they took over our WaMu cards could file a classaction lawsuit?
My husband and I went through exactly the same thing as all the posters above. I paid before the payments were due and always paid double what the minimum payment was. We got 'the letter' saying they were closing our accounts from lack of use. I hadn't activated them because last fall scared the he! out of us and didn't want to accrue anymore credit card balance that had to be paid off. I have made no attempt to contact Chase as I figure it probably wouldn't do any good anyway; I'm rebelling against their criminal practices by paying just $1 over the minimum payment. I figure since they closed the cards the damage to my credit has already been done so paying just a dollar over minimum isn't going to cause any further damage, and I like the idea that it will take at least a couple of years for them to get their blood money -- meanwhile, they have to keep me on their books while making no profit off of me.
I guess the thing that bothers me the most is that crap on their website that says to call and make arrangements if you're having trouble making the payments -- we all know they lie, but this seems particularly cold and calculating to me especially since it was WE taxpayers that bailed THEM out last fall. I guess if you have the kind of money and power that Jamie Dimon has the customer really doesn't matter.

I received a letter from Chase closing one of my two WAMU cards based on "non-use". At the time I had two WAMU cards, one at 8% interest and one at 21%. I use the 8% and pay it a week ahead of time online. I had not charged on the 21% for a year. When they did this on their own it changed my credit usage from 22% to 70%, as the 21% card had a credit limit of $5000 and the 8% had a limit of $2500. As soon as that hit my credit file Chase then reviewed my credit report again (24 days after closing my high interest card) and sent me a letter to say that they were lowering my credit limit to my current balance, hell, now I have a 100% credit usage. My credit score went down from 718 to 681 when they closed the card and then to 640 when it showed a 100% usage. I was never late, always paid ahead, under my limit, and making a consumer decision to use the lower interest card, my reward for being a good WAMU customer, almost a 40 point drop. What happens next, all my accounts look at the drop in score and start changing my limits and interest rate. Thanks CHASE, in less than 60 days I have went from a Good to Excellent Credit rating to Fair to Poor, and all I had to do was make my payments on time. My last car loan was 5.99% in January, now the one last weekend due to my barely fair rating, 11.3%. Nice.

My husband and I just received the same letters stating that our chase cards were cancelled-we also were Wamu customers for a lot of years. We always paid way ahead of time, and always more than what was required-never late. Calling customer service was a nightmare-they go so far overboard to be unfriendly.unhelpful and negative-asking for a supervisor got me heavy sighs on the part of the person on line-the supervisor gave me the same general non information. he suggested I mail them a copy of my Experian report for review-what? they are a bank-they can pull my Experian report themselves-as they say that they have and got their information from in the first place. this is an obvious way for Chase to try to lower their debt portfolio by screwing their good customers. They do not care if it means we will have an unfair adverse "ding" on our overall credit rating-one that we all know we work hard to avoid. I hear a whole new meaning when I hear the chase commercials on tv now-Chase what matters-yeah right-I see that they are!
I intend to get to the bottom of this issue-there will have to be a disclosure by the reporting on Chase-something like-account was closed by issueing agency-they obviously took on way more that they could handle by bailing out Wamu- consumer credit rating not to be penalised for Chase greed and stupidity factor

Count me in with the same treatment. Heres a new twist. I tried to close my acount because of "the letter" and they put on a high pressure sales presentation to buy credit protection. I refused and the rep changed from very professional and well versed, to down right hateful. Advised me that my credit would be ruined.

I, too, received a cancellation letter with the same generic reasons you mentioned. I have NEVER been late on a payment and always paid well above the minimum payment due if not paid off in its entire. I am also a previous WaMu cardholder. I am furious that they would treat a good "customer" this way. I am curious as to those that they allowed to remain open and how those cardholders pay their accounts. Do they get hit with over-the-limit charges every month?, late payments?, in other words...are the ones they chose to retain those from whom they can milk extra money?
I am absolutely livid because I know that when a credit card is closed, it negatively impacts your credit score and I am in the process of purchasing a new home. I have written them a letter and informed them I would be filing a formal complaint with my Congressional representatives, both House and Senate (not that I really expect them to do anything about it), as well as the Consumer Protection Agency, Fair Credit Reporting agency, Better Business Bureau, and US Attorney general. I believe there must be some kind of recourse for the customer who has provided no default that would warrant account closure. It is time for the people of this country to take it back from the overwhelming corporate moguls that care nothing about what is right and just in America. There is much more to life than the ever-loving dollar! Integrity is one that I can think of right off the bat. I would also encourage you and everyone else who has been subjected to this warrantless account closure to notify the same. I have also advised them that I would email everyone I know (and I know many as I am a member of several professional organizations) and blog everywhere I can to put the word out that this company is NOT one with whom you want to do business.

At least I know I am not the only one that this has happened to...unfortunately.

I COMPLETELY AGREE!

I supposedly got a piece of snail mail delivered to me in August (even though I am enrolled in all paperless), and I 'missed' it. I was not aware that after being a loyal customer, not one late payment, and a supposed lifetime fixed interest rate of 8.99%, they had decided to change my APR to a variable rate of minimum of 13.99+% beginning in November 2009.

When I called to ask why and that I had received no notification for the change in terms, Mr. Gibson, a smug, pompous rep explains that "Chase is suffering in this poor economy and is no longer honoring any customers' fixed APR rates, no matter how good a customer..." Really? I also asked why I had received no notice to the change in terms, and he smugly answered that it was sent back in August via snail mail. I told him that I did not get it, and why was it not sent via email, like all of my correspondence was supposed to be sent?

He smugly explained that I could either close my account and pay off my balance at 8.99% or accept the new terms. I'm no dummy - I have a credit score of over 800 and a line of credit of over $20000 with Chase - I can't close it without doing significant damage to my credit history! I told him as rudely as he told me that I will be paying off my small balance, and when I do, never to do business with them again!

My husband and I are BOTH out of work right now. We are struggling to make ends meet to simply eat every day. And Chase, a huge corporation who just got a large bailout is 'struggling' and cannot help its customers? REALLY?

That very day, I transferred my balance to my Discover Card...within minutes they offered me 0% transfer balance AND they offered me a 3.9% APR on my card through July 2010. Discover is a company that truly cares about its customers, and in these tough uncertain times, it meant more than anyone could have imagined. They were willing to work with me and actually REDUCE my rate, rather than increase it at a time when it means most for money to stay in my pocket!

Chase is by far the WORST bank/organization I have ever dealt with, and I will never do business with them again! What a shame...

Chase in singularly the WORST BANK on the planet, bar none. I have had one of their cards for years. 6 mos. ago I got a notice saying they were raising my rate from 7.99% to 12.99%. Now I am not one to carry a balance, or at least much of one at all...but I have HIGH FICO score (over 800), never late, all that stuff. I called them, told them I was a long-time customer and they DID NOT CARE. Simply told me I can close the account if I want. Well I didn't, out of convenience sake and knowing that I carry so little balance I figued I'd close it on my terms. And I had another Chase card which I hadn't used in years so I called them to cancel it and they talked me out of it, suggesting I keep it. I said fine, why not. Then 3 mos. later I get another "love letter" from Chase. Guess what? THEY canceled that card for non-use! They do things strictly on their terms, with utter disregard for their customers. CHASE SUCKS. But what irks me is, when I go in person to pay my bill at a branch (yes I still do that, I prefer this that way I get a receipt showing time of payment) they ALWAYS ask me to sign up for another card, open an account, etc. Of course I lay the "why I hate Chase" story on them and they seem amazed. Sometimes they relent, other times I get challenged. I've had teller-types and bottom-feeding, blueshirt manager-types alike imply I must somehow be a credit risk or something, as if I'm lying. Go ahead say it, why don't I just close the account? As I said it was a convenience thing, all my auto-payments are set up for this card. So in part this is my fault, to be sure. I've been lazy about it. I'll cop to that. But CHASE STILL SUCKS. NOW yesterday I get another terms notice. It's going to a variable, currently over 15%. Now to be sure, I will never ever have a balance on that card nor will I do business with Chase. I would advise anyone considering doing business with Chase to think otherwise! Oh yeah I did get a Simmons card, the rate is great and customer service has been very good! I recommend Simmons. They are picky and selective, but if you can qualify I recommend looking into their cards. Yes Simmons customer service is in the US, Arkansas I think. Chase CS in my experience is in India, regardless of what lies are told by the [censored]s on the phone.

I know of a company that can settle this debt down to about half of what you currently owe. Send me an email to debtrelief@rocketmail.com

Chase raised our interest rate 11% at one time, and they claim that the payment was late. The payment was mailed 2 weeks before the due date (not just put in an envelope actually mailed). Then the refused to do anything about it, same as above customer service (or at least thats that they call them) speak VERY POOR english and are very rude.

American dollars weren't you given the money? I mean given the $27, 000? So I am guessing that when, whatever department received your Polish money, it was determined to be what? Counterfeit? Outdated? What was wrong with the money?

I have exchanged currency many times at my bank, which is Chase. With some currencies the teller checks a book which details what is valid and what is not. I've seen this book. I asked her how does one tell if foreign currency is indeed counterfeit? I mean these tellers must see lots of American cash so telling a counterfeit US bill should be easier then currency for Japan . She explained that the currency is sent to their foreign currency desk and if there are problems with the bills they take action from there.

So in your case, the teller exchanged the money and gave it to you. Then, it seems, it was found to be counterfeit. Not worth anything. So why should you not have to pay the bank back? You received US cash in exchange for worthless paper. Why do you think you deserve 27K free and clear because a US bank made an honest mistake in evaluating foreign currency? I am a little confused, but anxious to hear more about your experience since I travel a lot and sometimes don't exchange my money until I am back in the States.

Thanks in advance to your response.

Rowan.

Thanks!

I would contact Consumer Credit Commission in the state where you reside and file a formal complaInt. If you suffer damages ( higher interest rate on a mortgage) I would consult an attorney about filing legal action (suit) to recover losses.

THEREFORE,
NOT ONLY DO YOU CONTACT THE BBB, CANCEL ALL CARDS.

THE BEST PART IS YOU TELL A FRIEND. THEY TELL A FRIEND AND THE LIST GOES ON. ONE THING ABOUT BUSINESS, YOU HAVE TO SATISFY EVERY CUSTOMER! tick one off and your business will be history.

EXPLAIN THAT TO THE KIDS, GRANDCHILDREN AND THOSE WHO YOU HAVE LIED TO. I JUST LOVE THIS COMPLAINT BOARD!

Just Go to www.BlackListNow.com
fill out a simple form explain what happened.
YOU will be amazed how quickly the BlackListNow.com lawyers and media department will have your concerns resolved.
They do charge $5.00 -- If you want to share in the proceeds of the class action lawsuit.
Or you can make a FREE report and NOT share in the proceeds..

I purchased a download for $4.77. this was a one off payment. now they have taken an unauthorised charge of $37.08 from my bank account.

I have sent an email to paydotcom.com who is an affilaiate of Chase morgan marketing to see if they can do anything to stop this fraudulent company from offering paydotcom.com's services.

This has got to be stopped. if anyone else has had any other problems with this company then please get your complaints in so others do not get affected by this.

don't forget to block this company Chase Morgan Marketing Inc. from taking any further money from your account.

These scam companies must be stopped. Report to the police as soon as possible.

WAS BILLED FOR 87.42 ON FEB. 13, 2011. I CAN NOT CONNECT THEM BY PHONE OR E-MAIL. I DID NOT ORDER OR RECIEVE ANY PRODUCT. I WAS SIMPLY TRYING TO GET A REFUND. I WENT ON REFUND @DEXSO .COM. WEB SITE DOES NOT EXIST.

When I saw the charge on my card I have been trying to get some one on the phone . But you get a recording witch sends you to a nother number witch is no good . Even the E-mail adress is no good. the $4.77 is to download . But when you download and go to open it Their is nothen their and they have your card #
Your card will be charged for the sum of $87.42 + the 4.77 and you still have nothen just out of mmoney.

I have been scammed and have a charge of $87.42 pending. I have canceled my card and am filing a fraud dispute. I am also calling the attorney generals office in Florida to complain about Jeff Carrol.

I also was scamed by these people - I ordered CD for 4.95 8/26/11 and yet to receive them - and now I'm being charged 87.00 - so I called my bank and they state I have to wait till it is taken out and for me to call and cancel - but I have not received a call back! I'm fixing to close my acct - they will not get any more money out of me!

I was having the same problems where I was calling and calling, leaving messages and no one would response to me so I finally wrote this as an email:
I have tried to call several times to both of your numbers [protected] (which this number doesn't work) and [protected]. Everytime I call it tells me that nobody is there right now, to call back during business hours which are 9-5 eastern time and to leave a message and someone will email you or call you. I have called during business hours and I get the same recording keep leaving messages. No one has called and no one has emailed me in regards to this. Something is not right. I want my membership cancelled today. There was money pulled out of my account from your company on the 10th day which I called and cancelled this by leaving the voicemail as it states to do, if the money is not return I will take further actions. I am also returning the CD's that I ordered and want refunded for these as well as I have not even opened them. I am saving this email for my proof that I have contacted you several times by phone and just get recordings. Now, I'm contacting you through email. Once again, I want my membership cancelled today and my money back.I want an email sent back to me regarding this cancellation and stating that my account is being refunded.

If further information is needed contact me ASAP. I want this taken care of within the next 48 hours.

I had a response immediatley on all of it. I mean immediatley with receipts giving my money back. I got the idea from another post on this site and thank you for that. I just added in a few more lines. I just got back $102.00 of my money. They still kept 15.90 for shipping and handling which I am sure they are getting rich off of this all by itself. I hope thsi helps others as it has with me.

I to have had money taken out of my account...I paid the first charge it was for $1.95 to pay for a work at home DVD. Then on July 2, 2011 the took another $75.95 out of my account, which they never got my permission for. And by them doing that my account was overdrawn & one of my checks bounced, so now I have to put $93.00 in my account to get it straightened out. This is not my fault they had no business doing that to me & I see that they have done it to other people too! They need to be stopped & I want my $75.95 back in my account, all they are doing is running a scam ! I have contacted my bank about this & I have to go in & sign some papers but they don't know if I can get my money back! Someone please help me get my money back! Phyllis Brock Stahl...327 Arbacoochee Rd...Tallapoosa, Ga. 30176...ph...[protected]...fancybear5@att.net...email address

I to have been taken by Chase Morgan Marketing. I have been taken for $193.24 after an initial 4.95 taken out of my account. I have tried to call two different numbers and I recently sent an e-mail to Jeff@dexso.com. I am truely pissed off. They have taken out this money out of my account over an 8-day period. I hope that there is a way to get my funds back.

Kevin
klr1961@sbcglobal.net

I sent my payment for 29.95 to work from home and I never receive heard or received anything from them in several weeks good thing I didn't invest my life savingsuntl this company. I hope you enjoy that pocket change, thanks or nothing.

Thank God I seen these comment about this company. I was trying to sign up for this work from home business, but when I tried to put my credit card through it declined it, so I looked up the company Chase Morgan to talk to someone about my card declining this is when I seen all these complaints. I am so glad it declined my card, I don't know why it did, maybe the site is been closed and want except credit cards anymore, lets all hope so.