JustFly’s earns a 4.0-star rating from 1437 reviews, showing that the majority of travelers are very satisfied with booking experience.
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the company took 4 charges and 2 of them weren't refunded
I have purchased 3 tickets for family vacation from www.justfly.com. After I indicated my credit card, it turned out that the company has taken 4 charges, and 3 of them didn’t go through. But these charges, which didn’t go through were pending, and I thought that they would refund them, but nothing has happened. I have spent a lot of time to return this sum, but unfortunately this company didn’t want to return my money.
JustFly Reviews 0
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About JustFly
The company's services are primarily focused on flight bookings, with an interface that allows travelers to filter search results based on factors such as price, duration, number of stops, and departure and arrival times. JustFly also offers hotel reservations, with options ranging from budget accommodations to luxury hotels. Users can browse and book rooms based on location, star rating, and amenities.
In addition to flights and hotels, JustFly provides car rental services, giving customers the opportunity to reserve vehicles at their destination. The platform includes different types of cars to cater to the varying needs of travelers, whether they are looking for a compact car for city travel or a larger vehicle for family trips.
JustFly aims to offer a comprehensive travel booking experience by providing these services through its website and mobile app, which are designed to facilitate easy and convenient planning and booking for travelers. The company also offers customer support to assist with inquiries and issues that may arise during the booking process or travel experience.
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Overview of JustFly complaint handling
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JustFly Contacts
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JustFly phone numbers+1 (800) 717-7616+1 (800) 717-7616Click up if you have successfully reached JustFly by calling +1 (800) 717-7616 phone number 2 2 users reported that they have successfully reached JustFly by calling +1 (800) 717-7616 phone number Click down if you have unsuccessfully reached JustFly by calling +1 (800) 717-7616 phone number 0 0 users reported that they have UNsuccessfully reached JustFly by calling +1 (800) 717-7616 phone number+1 (800) 717-5015+1 (800) 717-5015Click up if you have successfully reached JustFly by calling +1 (800) 717-5015 phone number 1 1 users reported that they have successfully reached JustFly by calling +1 (800) 717-5015 phone number Click down if you have unsuccessfully reached JustFly by calling +1 (800) 717-5015 phone number 0 0 users reported that they have UNsuccessfully reached JustFly by calling +1 (800) 717-5015 phone number100%Confidence scoreToll free+1 (681) 224-4400+1 (681) 224-4400Click up if you have successfully reached JustFly by calling +1 (681) 224-4400 phone number 0 0 users reported that they have successfully reached JustFly by calling +1 (681) 224-4400 phone number Click down if you have unsuccessfully reached JustFly by calling +1 (681) 224-4400 phone number 0 0 users reported that they have UNsuccessfully reached JustFly by calling +1 (681) 224-4400 phone numberLocal
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JustFly emailssupport@justfly.com100%Confidence score: 100%Supportnick.hart@justfly.com99%Confidence score: 99%legal@justfly.com96%Confidence score: 96%legalsocial@justfly.com95%Confidence score: 95%communication
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JustFly address250 Water St., Suite 303, Summerside, Prince Edward Island, C1N1B6, Canada
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JustFly social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 11, 2024 - View all JustFly contacts
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I was charged for a booking that just flight was not able to complete. they were unable to find a return flight for my round trip attempt. I was told that i would not be charged for the atempt booking, which i was cahrged
My flight (Ref. Number [protected]) from Lagos to Chicago was cancelled and I have only been refunded part of the money.
I bought tickets to Cabol Mexico booking no [protected] for myself and my wife with insurance and was unable to make it, I have a letter from my doc
Tor and would like a refund I was to leave on June 8 2023 and return on June 10 2023 flight no2080 to salt lake and1952 to Cabot returning on flight1837 to Seattle and3890 to Spokane wa
my confirmation airlines 26WW3L, Justly want to charge me additional to keep my ticket frist he said $300 per person than said its $590 which already have ticket confirmation ,
Booking No [protected] i call many times customer Servies ,supervisor unprofessionally ,they said we going to canceled your ticket if you didnt paid
I totally regret buying a ticket with JustFly. I should have purchased it directly with the airline. I wanted to change my flight over 30 days prior and they would not allow any changes and zero refund. Customer service was a joke. Stay away from them!
And once that happens - no option to cancel request, calling them before it's undoable is impossible (Customer support won't refund anything - refunding the ticket itself nets them 75 $)
Good luck getting your refund money back. Use credit card when buying tickets from them so you can charge back the money if something happens.
I purchased a flight ticket, visa and insurance on justfly.com . The visa company CIBT visa lost my visa and shipped it out on the wrong date, causing me to cancel my flights and wedding. In a total debt of $6000.00. Now justfly will not return my money for the flight. CSA insurance is a fraud and won't refund my money for the flights.
I tried to view my dead mother's obituary and just fly ads actually prevented me from clicking on it. Talk about extremely bad taste
Website does not explain fees for fees and unable to use booking discount. When talking to customer service, suggest price holding. When realizing there was an unadvertised fee, I called back and was told there nothing they could do and she hung up on me. Very poor service and very unhappy!