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I live in Southern Califonia and I purchased a puppy from Carol Keen at Keen Pomeranians in Decatur, Ms. The puppy was very lethargic and throwing up. I took him to the vet within 24 hours and discovered he had Parvo! I then called Carol, the breeder, (if you want to call her that) and she refuses to believe that he had parvo, even though I sent her copies from the vet. She does not care about her animals, only about the money. DO NOT BUY ANY DOGS FROM THIS WOMAN! Her other dogs also have to be infected.
Ms. Keen states that I did not heed her advice. The only advice she gave me was to give the puppy kayro syrup in case it was a sugar crash. I did this on two different occasions per her advice. This did nothing for the puppy because that was not the problem. I was not coerced into giving the puppy away and Ms. Keen agreed that there was nothing else that could be done because it was impossible to ship back a sick puppy.
Is it just coincidence that Ms. Keen always answered my phone calls until she received my money and learned she shipped me a sick puppy? Because now, she will not even speak to me to try and solve the situation in a peaceful manner.
Also, why would people think that I would pay for a dog and its shipment to turn around and not take care of it by neglecting it? Some people amaze me.
No, JoStarr and Heather, I didn't know that a puppy needed to be fed! Gee, thanks for telling me. What are you, idiots? Of course I tried feeding him. He had food available at all times and I would even try feeding it to him by hand. What should I have done, pushed his face in it and choke him? You are both so obvious in your attempts to make your friend look good. Whatever. The point is:
KEEN POMERANIANS IS, IN REALITY, A PUPPY MILL!
Would you like to share your veterinarian's license with us?
Oh that's right, you don't have one!
Goggle? Maybe you should learn how to spell.
Yes, just like with a small child who wants attention. It does not matter whether it is good or bad attention as long as you get it. Too bad puppies had to suffer for you to receive your "high google ratings". Good luck to you.
I bet Ms. Keen is happy to have you for a spokesperson. My story has never changed so you need to get your facts straight. By the way, what does this have to do with you, unless this is really Ms. Keen under an assumed name, which wouldn't be a surprise. The facts do not change, and the fact is: Keen Pomeranians sells dogs that are sick and that is what I have been saying all along. That will not ever change. You may believe what you like, but I guarantee that consumers will think twice before buying from her. Also, there have been other complaints filed against her with different agencies, so I am not the first.
JoStarr you do not even know what you are talking about! You act as if you are involved in this. Let's set this record straight for you. The first vet DID NOT say he did not have parvo because he DID NOT test him for it. He also refunded the money the next day when I called him and he realized that he should have tested him, however, where did you get the misinformation that I did not pay the second vet? You claim to have seen all of the paperwork. Just call your friend Carol because she has the paperwork that I paid.
I ONLY paid $400 dollars for the acutal dog? If it is such a small amount, why doesn't your buddy honor her contract and pay it back. Also, she charged me $350 to fly him and it was much less than that so she over charged for that too!
Get your facts straight before you decide to stand up for someone "whom you have never met in person". What a joke you are.
You seem to think this health certificate proves he did not have parvo. Sick dogs are flown everyday because vets do not test for parvo for a health certificate. I have called several vets, some in Mississippi and they only do a cursory exam.
You are supposed to be the guru of the internet, so look it up.
I tried to get another puppy, however, she would not honor her contract and exchange the puppy. I took the puppy to the vet within 24 hours and I was on the phone with her the whole time while I was at the 2nd vet. When they told me he had parvo and how much it was going to be I could not afford it and I told Ms. Keen that the only thing I could do was to leave the puppy unless she wanted to pay to have him treated. She also said she could not afford it. So she knew I had to leave him. However, when it came time to honor her contract she then said that I gave away the puppy without her permission, which is a complete lie, and therefore she did not owe me another puppy or the money.
It is up to you, but I would not buy an animal from her because she cannot be trusted if anything goes wrong with the puppy. She will find a way to blame you when it is really her fault.
Nice try Carol but your dog did have parvo.
You were the one yelling that I should sue the first vet for doing nothing when I told you that he did not test the puppy at all when I took him in.
Then, when the second vet tested the dog for parvo and it tested very strongly for parvo, all of a sudden you decided to back up the first vet, who you called a quack and said that he should not be a vet!
You are grasping at straws because you know the truth and you know that you are being deceitful.
Also, what does your vet have to do with it? Your vet did not test him for parvo so that is irrelevant
Carol, get it through your head; the first vet, the one you wanted to sue, did not test him for parvo therefore he was not "cleared".
For you to say that you offered to pay for a glucose test is an absolute lie. You were on speaker phone the whole time you talked to the vet.
I asked you myself if you wanted to pay the bill and you said you could not afford it either. You claim that you "want your baby back in your arms" then why didn't you pay the bill to have him treated?
There is no way I could afford to treat a puppy with parvo after I had just paid you.
Bottom line is: none of this would be happening if you had sold a healthy dog, or had you been honorable with your contract and worked with me as I asked, not threatened.
Thank you for proving my point.
Good luck to you
Yes this is the only complaint on this website, however, there are two against her with the Better Business Bureau of Mississippi. Only one of them is mine. Why take the chance when there are so many reputable breeders?
Anyone can go to the BBB link and see there are complaints against you. YOU are the one that needs to stop lying to people.
The point is: There was another complaint against you! I just wish they would have posted them on the internet as well so that I could have had all of the information needed before paying a "breeder" for a sick dog.
To all consumers looking to purchase a puppy, PLEASE research before you purchase.
Nice try JoStarr, trying to take the blame away from Carol, but it won't work. You have no idea what the situation even is you are just trying to put in your 2 cents.
Wow I didn't know that taking care of a dog was rocket science, thanks for letting me know.
Well I see that Carol Keen at Keen Pomeranians is continuing to sell parvo puppies. I am very sorry for your loss "disgusted 111" because I know just how you feel. As I have stated many times, she is a liar and a deceiver and the only thing that matters to her is the money and not these innocent little puppies ! Buyers beware.
Everyone needs to be very careful before they purchase an animal from a "reputable breeder". Carol Keen at Keen Pomeranians is completely dishonest and cares only about receiving your money and then she will discard you as soon as there is a problem. She will sell you a dog with Parvo, like she did to me, and then she will try to convince you that he is just having a "sugar crash" when he is really extremely ill. According to Carol Keen, the dog only needs fluids and he will quickly be better. This proves that the puppy she sold me WAS NOT having a sugar crash because one week after he had been receiving treatment at the vets office (hooked up to IV's) he was still not out of the woods and could still not hold down his food. BEWARE BECAUSE SHE WILL BE EXTREMELY NICE AND CORDIAL TO YOU UNTIL SHE HAS YOUR MONEY AND SOMETHING GOES WRONG!
The complaint has been investigated and resolved to the customer’s satisfaction.
To add to the Keen Pomeranian complaint, Carol Keen also will not refund your money nor will she replace it with another puppy, as it says in her contract. She is completely and totally unprofessional and should not be able to sell dogs.
I also had this happen. I bought a pin from her last March and within 2 weeks he was sick and I took him to the vet and they said he had park. In the time we had him, he had already been to the vet 2 days after we got him like she said, and he had 2 parvo shots with us. The vet said it can lay dormant for 21 days. He was never around other dogs and we only took him out for a vet visit until he got all his shots. I called and left her a message. She refused to return my call and would only text. When I told her the vet wanted the number of the vet that gave our dog his first shots, she refused to give us any information and told me she would call the vaccine company herself. The vaccine company through our vet paid half his medical Bill and thankfully he was fine within a few days. I have not spoken to her since and have no intentions of contacting her again.
Pomeranian*
Parvo...stupid autocorrect
if the puppy was lethargic, did you bother to feed him?
and NO AIRLINE will accept any dog for shipment WITHOUT a Health Certificate!.. so the pom was NOT SICK, Could NOT have had parvo or the Vet would not have issued a Health Certificate Period!
My bet is that you didnt feed the puppy in time, and it was having a sugar crash.. and you are just not *with it* enough with regards to poms to figure it out..
Slamming a puppy seller for your own short comings (NOT FEEDING A PUPPY AFTER A LONG FLIGHT Borders on ABUSE!) is so juvenile.
You DO? know that there is only one test for parvo that does NOT show a FALSE POSITIVE for parvo AFTER Vaccination.
I have been to the Keen Pomeranian Kennels and have purchased dogs from Carol. This is a top notch Pomeranian breeder who takes wonderful care of her babies! I know there is NO WAY to ship a dog by airline WITHOUT a health certificate...soooo the puppy was in perfect health when it left Keen Pomeranians. Are you sure you watched this puppy and made sure it ate and drank following a long flight from MS to CA?
Most breeder's policies are an exchange in 48 hours...did you notify Keen Pomeranians and return puppy for exchange?
Hello all,
I usually do not even read this kind of stuff, but I can not keep quiet this time.
I know Carol very well. She actually flew into Raleigh 2 years ago and stayed with my daughter and took care of my kennel for a week while I went on an anniversary trip.
I now have six of her dogs here at my home. They all are absolutely healthy and happy. She also has two dogs from my kennel.
I know for a fact that she is a very responsible breeder and cares deeply for her dogs.
During the episode with the California woman, I was on the phone with her several times even in the middle of the night. The woman would not take her advise as the breeder and it almost drove Carol crazy.
The California woman is the negligent person in this tragic situation, not Carol Keen.
She did not properly care for the puppy when he got to her after a long, stressful flight even though she had read the instructions sent by Carol.
Linda Dupree
MSD 2 LUV KENNEL
Raleigh, NC
I am glad to see that Carol got all of her "friends" to write in her favor. To say that I did not feed the puppy is absolutely ridiculous. You all need to get your facts straight because she is lying to you!
BUYERS BEWAR OF KEEN POMERANIANS IN DECATUR, MISSISSIPPI. SHE WILL NOT HONOR HER CONTRACT!
I am glad that I came across this website because I had my heart set on buying a puppy from Keen Pomeranians. However, I did some research and I am sooooo glad that I found not only this website, but others on Carol Keen as well. Even if this is the only time it happened, one time is too many and too much of a risk. We as consumers need to do our homework and I am glad that I did.
I would never take the risk of buying a puppy from her.
Bill
I would be happy to share with anyone who wishes to see it a copy of the Veterinarian Certificate Of Health issued for this puppy. The puppy was seen by my vet less than 24 hours prior to his departure. I also can provide a copy of vetanarinan examination of the puppy at its first health check up with the new owner showing that Ms. Augular received a healthy puppy. I have long standing references, including my Veterinarian.
Ms. Augular refused any advice from me in regards to the care of the puppy and his nutrition. My puppies have all been seen by my Veterinarian and they do not have Parvo. In addition to this, the gestation of Parvo is such that if the puppy had had Parvo, which he did not, he would have been unable to contract it in the time frame that all this occurred.
Ms. Augular was coerced and scared into relinquishing her puppy over to the state/county and by doing so she surrendered all ownership. At that point I became unable to garner any farther information because she was no longer in possession of the puppy.
I would be happy to provide a copy of the contract that Ms. Augular signed. If anyone needs clarification on all the points of this contract that were not completed and/or breeched feel free to contact me.
Sincerely,
Carol E. Keen
Oh yeah...you’re more than happy to provide more of your false information to anyone who has legitimate questions and concerns. I was there and my kids and I SUFFERED for all your lies and then you had the nerve to ignore my last text begging for more information. You were cruel. Buyer BEWARE!
It is a miracle!
Bill Cooper is back from the dead!
WOW!
Here is the Bill Cooper that became my friend on Facebook just a few days ago.
http://www.facebook.com/profile.php?id=100000169236695
Here is the *SAME* Bill Cooper who DIED in 2001.
I would have loved to have sold Mr. Cooper a puppy but I can't because he is no longer living. Here is a link honoring his memory.
http://www.hourofthetime.com/williamcooper.html
I wonder who is impersonating this wonderful veteran?
Sincerely,
Carol E. Keen
Ive not met this Carol Keen in person, BUT know that any small dog esp a puppy would be traumatized out the wazoo from a long plane trip (heck, a long plane ride traumatizes ME even), and that you should NEVER EVER withhold water or food from them.. I travel with a service dog on planes (well not since 9/11) and the FIRST thing i do on landing and unloading from the plane is WATER MY Service Dog! and then after she has pottied, I FEED HER!. that stands to reason and COMMON SENSE!
Also know that if any dog throws up BILE or liquid.. its due to NOTHING in the stomach.. and diarrhea would be the same reason.. DUH!
Its also common knowledge that SMALL breed dogs can have sugar crashes.!
It seems by your own admission that this breeder had you read up on *sugar crashes* on the breed she raises. (and apparently you did not comprehend it well enough, or you would Not have had the problems you had)
SO.. why should any breeder refund money for the owner's FAILURE to keep a newly acquired puppy who FLEW a long way in a crate without Water or food?
and everyone knows that airlines do NOT send sick dogs, that IS what the HEALTH CERTIFICATE is For.. And it would fall onto the heads of the VET if the dog was sick NOT the breeder!
and all that have posted here, do so, no doubt, because they KNOW that the BREEDER is in the RIGHT, without them having to be friends.. as i stated first.. I have NOT MET this breeder, but i come to their defense in the light of such hypocrisy of the complainer.
I did this on two different occasions per her advice. This did nothing for the puppy because that was not the problem.
==============
Did you bother to also FEED the puppy? geeze if ALL you gave it was karo.. it would not be enough. and HOW MUCH karo did you give it?
IM GLAD you no longer have the puppy... poor puppy.. I hope you never have another one!
What are you, idiots? You are both so obvious in your attempts to make your friend look good. Whatever. The point is:
KEEN POMERANIANS IS, IN REALITY, A PUPPY MILL!
==================================
OH, so now the juvenile is calling people names!?!?! true hypocrisy! (ie: look in the mirror!)
Puppy mill? since you have not seen this place, how do you know? also Puppy mills do not have AKC credidation. Puppy mills do not train dogs, nor place them as assistance dogs! puppy mills sell dogs to pet store, and never to individuals. the fact that you, an individual bought a puppy. PROVES your statement is false! NOT a PUPPY MILL..
too bad you are such a spoiled brat, and making up all these lies... oh .. and changing your story as you go!.. creative, too bad its all a LIE!
you are missing the point here! I will lay it out really simple so you can follow
1) NO animal can be shipped from MS to Calif without a Health Certificate. its the LAW!
2) Parvo does not incubate within 24 hrs! not possible.
3) Parvo symptoms have to be present for any dog to test positive to Parvo.
http://www.keenpomeranians.com/Contracts.htm re read the contract (found by google search)
http://www.keenpomeranians.com/SugarCrash.html describes the sugar crash your puppy was having.
(found by google search)
http://pangea.stanford.edu/research/mahood/bio/Feeding%20your%20wee%20dog%20and%20thee.doc.
http://www.gopetsamerica.com/dog-health/hypoglycemia.aspx
http://www.petplace.com/dogs/hypoglycemia-in-dogs/page1.aspx
http://petcare.suite101.com/article.cfm/hypoclycemia__in_dogs_and_cats
http://www.natural-dog-health-remedies.com/hypoglycemia-in-dogs.html
quote:
Some toy breeds (such as Chihuahuas, Yorkshire Terriers, Maltese, Toy Poodles and Pomeranian) are prone to hypoglycemia due to a metabolic disorder. If you have a toy breed dog, it is better to feed her 3 small meals a day to avoid hypoglycemia.
Puppies, especially toy breed puppies less than 5 months of age, are predisposed to developing hypoglycemia because they are less able to store and mobilize glucose. Also, toy breed puppies have more brain mass per body weight compared to other breeds and therefore need more glucose for brain function.
In puppies, certain situations can bring on a hypoglycemic attack. For example, when the puppy misses a meal, becomes chilled, or is suffering from exhaustion, or anxiety.
Symptoms of Hypoglycemia in Dogs
Dogs with extremely low blood glucose usually show the following signs:
Lethargy and weakness
Confusion and disorientation
Restlessness and agitation
Muscle incoordination
Nervousness
Trembling
Seizures
In severe cases, the dog may become unconscious and sometimes die.
The severity of the symptoms depends on the level of the blood glucose and how fast the blood glucose level drops. If left untreated, a dog showing mild symptoms of hypoglycemia can deteriorate rapidly. Immediate veterinary treatment is essential - dogs suffering from prolonged hypoglycemia or repeated occurrences of the condition can have permanent damage to their brains.
:end quote
thats just a FEW links showing that hypoglycemia is common in puppies of small and toy breeds.
ya missed the boat on this one.. esp when you failed to bring said documentation (the sugar crash contract) with you to either vet. its obvious they are not familiar with toy breeds.
Did you even bother to inform either DVM that the puppy had just been FLOWN 1500 miles?
Hi Everyone!
Come join us here where this has all be covered already!
Keen Pomeranians — Carol Keen
Carol :)
And you know this HOW?
It does not take a DVM lic to be able to look things up on the internet (thru goggle) and have the reading comprehension to understand what is said.
Oh Right.. you dont have any!
so spell check failed.. BUT.. my reading comprehension is just fine.. so IF you would read the links i provided, you would learn that parvo does not incubate in 24 hrs, and there is no way that any vet would sign a health certificate on an unhealthy dog, just as no airline would fly a dog without a health certificate.
also reread that contract you mentioned that you signed.. you might learn something !
Hi Everyone!
I would like to thank each of you who have contacted me regarding this matter. I greatly appreciate it. I also was happy to meet the wonderful USDA and other people who have come and enjoyed visiting with me and my puppies.
Every cloud has a silver lining. In this one I have to say that the silver lining is that this one person's failure to understand or communicate has resulted in my having higher Google ratings than I could have ever gotten by myself.
Sincerely,
Carol E. Keen
YOU Cindy, are the ONLY reason that Puppy had to suffer.. I been following your comments, and you change your story so much.. How DO YOU keep them ALL Straight?
ya know what they say about liars.. right? after a while they believe them all themselves.. in other words, you are the only one that is *buying* into all this..
so far the breeder has kept the same story, You on the other hand keep adding to yours..
the ONLY SMALL child i see in all this is YOU.. so tell me.. do you also do the tantrum bit too? when you dont get your way, do you lay down on the floor and kick and scream and hold your breath? well next time.. dont inhale!
I agree with C. Aguilar. Most dog breeders who are willing to ship their so-called "beloved puppies" through the air and make them endure hours on a plane are money hungry people who are only in it for the money period! If this breeder, Carol Keen, cared so much about her puppies, she would have flown with them to hand deliver them to their new owner to assure they were in good hands. Or better yet, DRIVE them over so they are not so traumatized in the first place. I think it's weak for people to be blaming the owner. Why would some one spend hundreds of dollars on a dog and then not feed them!?! Give me a break! She took the animal to a vet PEOPLE...more money she now had to spend out of her own pocket. The vet is the one who did the tests and said the puppy had parvo, not C. Aguilar. Hmmm? I guess all the years the doctor spent in medical school didn't teach him/her how to tell the difference between a sick puppy with parvo vs. a "sugar crash"? Strange don't you think? Yet Carol Keen seems to be not only a "wonderful, caring" dog breeder, but also a freaking DOCTOR! Wow! I was looking to by another pom for my other dog and would NEVER trust a breeder like C. Keen. I want someone who I know really CARES about the dogs she's breeding/raising and don't want to worry that my hard earned money will be thrown down the drain. P.S.---it's so obivious that this breeder had her friends make all these comments. I sincerely doubt that they ever bought a dog from her at all! Pathetic!
Lame!
NO ONE tells me what to write anywhere, i am fully capable of formatting my own words!..
Actually, ive done BETTER then buy dogs from Carol Keen, i have helped people who need Service Dogs, get a GREAT one from Carol Keen.. She has awesome lines that work so GREAT for people needing well balanced, steady, dependable SERVICE DOGS!.. not every breeder can boast that part.
Being a Service dog is not for just any dog even in a particular breed, just ask any disabled person..
as to making mistakes? have you READ the reviews on the ONLY VET ER that stated the dog had parvo? thats right ONLY ONE VET.. only ONE place.. the one that talked cindy into giving the dog up.
the first vet, said the dog DID NOT have parvo.. he gave it a vitamin shot and then REFUNDED THE MONEY.. so cindy is NOT out that money..
the other place.. well, the VET that told her that the dog had parvo is NOT LICENSED to PRACTICE at the clinic she was working at.. I KNOW this because I LOOKED IT UP!
are you aware, that its shorter time to FLY from mississippi to california then it is to DRIVE? and that would be one LONG drive for that small of any breed animal.
are you also aware, that the puppy DID HAVE a HEALTH CERTIFICATE? and that airlines REALLY DO ASK FOR THEM? they are ruled by USDA.. and trust me they are STRICT..
cindy only paid $400 for the actual dog, the other was the crate and the airline ticket.. she got her $$ back from the first vet, and she NEVER PAID the second vet..
She also BROKE THE CONTRACT! so are you then saying that people that break contracts should still be protected by them?
as to the parvo versus being ill, the test was NOT done in cindy's presence, heck I would not believe any dr that had to take the test OUT OF MY SIGHT for it to work .. and there are NO CLINICAL SIGNS for PARVO in the early stages.. so YEAH.. the vet can make mistakes.. they are after all human..
as to KNOWING all this.? well lets just say i wont be giving out my vet lic # to the public.. thats sort of against the rules!>
I tried to upload the copy of the health certificate, but this place wont let it show up.. so this place? is hindering the actual solving of the complaint. its all in the proof of the documents.. so if you do not trust getting them from Carol Keen.. then ask me.
I AM CONSIDERING BUYING A PUP FOR CAROL KEEN...I RESIDE IN HATTIESBURG, MS SO THEREFORE FOR PUP WILL NOT HAVE TO FLY, BUT IN HER CONTRACT IS STATES THE BUYER HAS 2 BUSINESS DAYS IN WHICH TO HAVE THE ANIMAL CHECKED BY A LICENSED VETERINARIAN...AND IF THE VET FINDS ANYTHING SERIOUSLY WRONG...THEN THE ANIMAL CAN BE EXCHANGED FOR ANOTHER ANIMAL..AND IT SAYS IN THE CONTRACT NO CASH REFUNDS UNDER ANY CIRCUMSTANCES..
Cindy...
The puppy didn't have Parvo. I have NOT HAD parvo. You GAVE HIM AWAY! You have no baby back in my arms. I have many many references and my vet will back me up, as does the paper work from the FIRST VET you took him to as well a my own. If you had listened to me Tango would be in your arms or mine and not MISSING! You are not able to own a puppy when you give them away after 24 hours. His Health Certificate was good for 10 days. He could have easily seen the vet he saw that afternoon, or any other vet instead of you being coerced into abandoning your dog. I have hard core proof of NO PARVO.
Carol
Since this format has refused to let me upload documents since day one, here it is.. all the supporting evidence.
http://www.keenpomeranians.com/BreachOfContract.html
Sincerely,
Carol E. Keen
This woman complaining is a mental case and obviously does not even comprehend even one word in a legal contract. I wish she was doing this to me instead of someone else because i have the money to sue her and i would take every thing she owns but the on second thought she does not sound smart enough toown anything. her computer is probably a rent to own.
To see the truth of a puppy *GIVEN AWAY* with out permission visit:
http://www.keenpomeranians.com/BreachOfContract.html
Sincerely,
Carol E. Keen
Want proof and truth? Check out this link:
http://www.keenpomeranians.com/BreachOfContract.html
Thanks!
Carol :)
You are a liar! No one trust this woman!
I did notice that this was the only complaint on this web site, for one thing. For another, I have met Carol on a different type of situation. She had a 10 year old former breeder that she was seeking a home for. Scuddles was a wonderful dog and we loved her for 2 months before she passed away. When we received the dog from Carol, she told me very clearly, that if at any time we were unable to give her a home, we could call Carol and Carol would take her back. BTW, the dog was given to us. Carol did not try to sell her.
We are in the process of purchasing, hopefuly, another dog from Carol.
Cindy isn't it time for you to stop lying?
I have full copies of EVERYTHING from the BBB. I am HAPPY to show them to ANYONE! The *FALSE* charges that were brought against me were all cleared with the BBB and everywhere else that you tried.
Anyone else wishing to know the TRUTH and why Cindy is still mad that she gave away her dog is welcome to go see the following link and or contact me if they wish.
http://www.keenpomeranians.com/BreachOfContract.html
Thanks!
Carol :)
If anyone is still bothering to read this mess, the only compliant in the BBB was filed by Cindy. The web site says: "Company made every reasonable effort to resolve", because that is exactly what I did. I can not sort anything out with someone who walks into a clinic and walks out *leaving* their dog behind while ignoring everything I am telling them.
And again, details are on the link below. If anyone FINDS my boy, please oh please contact me. He is out there... somewhere.
http://www.keenpomeranians.com/BreachOfContract.html
Carol
Cindy-
That is just it... there wasn't any other anything to be posted!
The point is that you gave away your puppy. You are still upset, and everyone gets that. I am still upset too. The bottom line is that if you would have listened to me this wouldn't be this way. There were many other options, you chose to walk out and leave him. You choose to not work with me to get to the bottom of matters. Anyone who wants to research me is welcome. I don't mind providing information- I never have.
This link might help someone. The rate of FALSE positives is so high that things are changing regarding Parvo tests.
http://www.sheltermedicine.com/portal/is_parvovirus_canine.shtml
I realize the chances of him being found are very small, but he is out there---- somewhere.
http://www.keenpomeranians.com/BreachOfContract.html
Carol
Cindy, same can be said about buyers.. more research is needed when finding buyers of puppies.. those that are weak, and unable to be logical, and are easily swayed by vets with $$$ for eyes, are NOT RESPONSIBLE enough humans to care for dogs of any age.
IF one can not do the research into How to correctly take care of any animal, (on the internet there are thousands of places that give that much needed information), then that person should NOT be Allowed to purchase an animal. Too bad there is not some registry that keeps track of such irresponsible owners, so that other Breeders are not burned as Keen Pomeranians has been burned by this totally reprehensible person, one Cindy Aguilar!
Its very easy to see that all these people, defending her...are in actuality Carol. Every SINGLE complaint is true. I highly doubt she even actually has a vet. That would cost a little too much money. The only thing this place is concerned about doing is getting a high turnover rate and getting fast money. DO NOT BUY a puppy from this person or you too will have a parvo puppy. Sorry but a sugar crash does not cause PROJECTILE DIARRHEA CONSTANTLY. She will lie and say all the other puppys are fine... etc. All she does is lie, THEY both lie about everything before they see you and after. I wonder how sick a person must have to be, to be them? I really wonder. It is EXTREMELY DISTURBING. They have to be Disturbed people. There is something very very wrong with anyone who can do this. AND IT *IS* AGAINST THE LAW! Wonder why there are 3 different locations for this puppy mill... ? SHE is not reputable. DO your homework go somewhere that only have small litters at a time and only breed one type of dog.
Oh and watch out bc when you pick up your puppy she will say "She was taking a nap". Actually... what she means is "This puppy is sick, and its dying".
People need to do their research before buying a dog. Red flags of a bad breeder are all over this breeder's policies.
1) Never buy a dog from a breeder who does not offer cash refunds. Shady breeders don't take care of their dogs and it costs them very little to breed crappy pets, so an exchange is a great deal for them and the customer gets shafted. They also know that owners are unlikely to exchange their dogs because they've already bonded to the dog. The best contracts state that you will get a partial or full refund AND you get to keep the dog. Some contracts will even reimburse you for 150% the cost of the dog for vet fees if an infectious illness or genetic defect is found within a certain time period.
2) Good breeders don't ship their dogs cross country. Flying is very stressful for animals, especially 8 week old puppies. The only time breeders should ship is if the owner is willing to make the plane trip themselves and take the dog on as carry on. Many people's animals have been killed flying as pet cargo, google it and you will see a bunch of cases even among so called "pet friendly" airlines. Buying an animal at such distances also means that returning an animal becomes costly.
3) Good breeders will ALWAYS take back their animals, no matter the reason or how much time has passed. They would never abide you giving their animals away to some unknown party. Good breeders acknowledge their responsibility in bringing more animals into the world and would never want to see one of their own in a shelter.
4) Make sure your animal comes with a health contract that reasonably covers the common diseases in your dog's breed. For example, if your dog's breed is prone to hip dysplasia your breeder should be testing for that and there should be a 2 year guarantee against it. Two years is the amount of time it takes for your dog's skeletal structure to fully mature and when you'll be able to test for bad hips if your dog is showing signs of the disease.
These are only some of the tips I could think of in regards to this case. There are many more online if you're willing to search for them. Unfortunately, there are a lot of crappy breeders out there, so I would always advise people to shop locally. Go see the conditions your dog/cat/whatever is being bred in yourself. Don't take animals sight unseen. Sometimes there just isn't a breeder nearby and you have to drive a bit. If you can't do that, just don't get one. A good breeder does not breed for money, in fact they usually just about break even on costs. They do it because they're trying to improve the breed itself, keeping up the standards of the breed by trying to eliminate hereditary disease and poor traits from the line. Don't contribute money to people who are breeding substandard animals, they don't do it for the love of the breed and its the puppies and unwitting owners who will suffer for it.
I just purchased 2 puppies from Keen Poms. LET ME TELL YOU WHAT! These dogs are TOO cute! Very healthy! Carol made sure to get me enough food and the NuVet to get me through. I am a certified Vet Tech, BUT if you know ANYTHING about smaller breeds you are aware that they can not go without food and water for an extended period of time. Just like a newborn human baby. Whom ever posted this complaint doesn't have the knowledge required to care for an animal. Please don't look at all of these posts (they are ALL OVER trust me, I have read them all) and judge Carol or Keen Poms for this one persons excuses. She acts as if she is multiple people but if you pay close enough attention to details you will see they are all indeed the same person. Thank you Carol for the 2 best puppies I could have asked for!
Thank you @DogShopper
I was very much on the fence of buying from this breeder, but your tips helped me with my decision. NOT saying I agree she's a bad breeder, but her contract just wouldn't sit well with me. Why doesn't she offer ANY cash refunds, even if it IS her fault? That's fishy to me.
I can see by the dates of these complains that Carol Keen/Keen Pomeranians has been selling sick puppies for a very long time and is apparently still at it. I, myself was sold a sick puppy. I waited a month for this puppy and she was in the hospital on the third day and died on the fourth day of Parvo. I have done a lot of research since then and have found so many heart broken people who were fooled by Carol Keen. Because of the standard reply from her and the repeated Parvo instances, it is my opinion that this is actually a Puppy Mill. I feel horrible for the many innocent puppies who are born into this Parvo infected environment only to die shortly afterwards. This highly unethical woman is using these poor animals to make money. She clearly doesn't care about them at all and should not be responsible for animals in any capacity and should be shut down for good. I just hate that I even participated in her money making scheme and my poor puppy paid the price. I've seen so many people who have had the exact same experience with Carol Keen and her response to the sick puppies is always the same. She first blames it all on a sugar crash which has nothing to do with a positive Parvo test which she blames the vets for not knowing what they are talking about. If you can believe the nerve!
Please don't contribute to her sick game. An actual breeder will allow you to see where these puppies live and how they are taken care of. Carol Keen won't even tell you her address. Which I was able to find anyway. I've learned a huge lesson on what an actual breeder does and this is not it. I will never again contribute to a horrific puppy mill. Please look elsewhere for your dream puppy!
Broken Hearted in Tennessee
Carol is currently doing this to my family. She has stopped answering texts and emails after taking a deposit and refuses to refund our family.I have a sick daughter who I was purchasing the puppy for and now I am taking her to court. DO NOT RISK BUYING A DOG FROM THIS WOMAN! I have emails, text screen shots and her rude behavior that if anyone would like to see I will email it to you. She's a disgrace. Do not trust her at all. Huge mistake!
In no way is this woman lying about you Carol as I am having similar issues with you Carol you owe my family $733 as I have NO CONTRACT with you.
If you want to try to continue the façade I will post all of your texts and emails unreturned and your ugly behavior towards my husband. You are a nightmare to work with! DO NOT TRUST HER AS I AM FILING A LAW SUIT TO GET MY MONEY BACK SHE IS A THEIF!
I cannot begin to describe Carol Keen. I should probably start by saying she lied to us and left us heartbroken. Here is the story:
We were looking for a kitten online near us. We found our beautiful cat on a website and fell in love. We called Carol, and we agreed to meet outside a restaurant, her making us drive all the way there. It didn't occur to us how fishy it seems as I type it now. She gave us a phony story about how someone in her family had gotten a divorce and the person had owned a cattery. She decided to take it over, and that was why she couldn't give us certification that she was a purebred rag doll. The other person had the papers. We were taken advantage of, not knowing what to look for in a good breeder. We picked up our kitten and went home, where she was fine for a few months. She then started vomiting and having diarrhea. We took her to the vet, where they diagnosed her with feline leukemia. Our whole family was devastated. It was uncertain how long she would live, and the vet told us that since we never took her outside of our house and their office, she would have to had gotten it from the breeder. Feline leukemia is transferred when an infected cat scratches or bites another cat, but she had not been around any other cats. The virus also cannot live outside the cat's body, so she couldn't have gotten it from anyone but the breeder. She had to get multiple blood transfusions. She lived the best life that we could give her, although it was short. We loved her dearly. After we had to put her down so she wouldn't be miserable anymore, Carol denied that our beloved cat could have had leukemia unless it was our fault. We sent her vet records, but she wouldn't fess up. Many tears were shed while she was still alive, wondering how long she might have left, as well as after she died. Carol Keen lied to us and made us extremely sad. Words cannot describe our feelings towards Carol Keen. Now that we know she has sold sick animals to other people, we wanted everyone to know how untrustworthy she is. We miss our cat. She deserved a longer life than a year and a half.
This is our cat that I mentioned above: