KeyBank review: Authorized push scam

I had been in an authorized push scam for months and them scammers had taken everything from me and my family. I am not talking about a few hundred of dollars I'm talking about 241,443.94. I really thought with ALL the evidence that I had provide to KeyBank's executive fraud department (Kelsey) that they would see the blackmail and stuff through all the text messages. Throughout the time I kept telling the scammers (which I didn't know they was scammers at that time) I want my money back and they kept telling me after I pay this fee, trust me, believe me, trust the processes. I never thought that I could or would be in a scam. They would tell me that I had to pay certain fees in order to get my money and then they would tell me that I was upgraded to a higher amount and had to pay fees on that, and the scammers would tell me "Should I just cancel your payment?" I felt stuck like I had to pay the fees to get my money back because they told me if I didn't pay, I would lose everything... and I sent the fraud department. all of these emails and how they would coach me into going about sending in Zelle and cash app, eBay and steam cards and having me lie to bank to take out money to go to something called a bitcoin machine. All of this stuff is in the proof to which I had sent to the fraud department. well, this took months for them to go over all that I had sent to them. I had not talked to Kelsey this whole time; she was always busy or not in the office, so I talked to the people in her department. One of the members of the department Mariah was the first person I talked to, and she agreed with me that this was an authorized push scam. I also talked to Logan W from the BSA department, and she was the one that told me to file this fraud because she said, "Your activity was very unusual for us". So, she transferred me to the fraud department. Well two days ago I finally got a call from Kelsey, and she told me that one there was not enough evidence and two she told me that I initiated this. Which does NOT sit well with me, I was a victim of a really bad scam and blackmailed to send the money. My counselor for trauma had me do a safety suicide plan and they check on me more often because of all this. Shelley Weatherspoon had also written a letter and both letters were also sent to the fraud department along with the Ohio Attorneys General, sheriff's department, FTC, and FBI and yet I am the one who they said initiated the whole thing. Then I was told because I used my phone, they could not give me my money back. There is NO difference between a phone and or debt card it still comes out of my bank accounts. As I told Logan and Kelsey, I will be getting an attorney if my money if not back into my account really soon. I am the victim of a horrible scam. This money they took from us came from my father in laws wrongful death money and we fought for 4 years to get this money and these scammers took it like nothing and now KeyBank, who is supposed to be on my side just threw my life completely away and act like I am not the victim of a scam. This is BS, go and look through everything I sent to the fraud department! After being with you guys for over 8 years, I will be finding a new bank, this is outrageous and completely unfair to me that I was told basically I am at fault. I had two welfare checks on me within a month's time that Keybank called on me. the Sheriff's department said to me that the bank has insurance for this kind of situation! I am now victimized by my own bank! I tried downloading everything, but I will not let me because there is so much so you're going to have to get it all from your incompetent fraud department. I was able to download one thing!

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