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Klein Kitchen and Bath
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Klein Kitchen and Bath Complaints 2

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L
3:41 am EDT

Klein Kitchen and Bath Negligence & substandard work

I have never written or posted reviews but feel compelled to warn everyone to avoid Klein Kitchen and Bath (aka Upper East Side Kitchen and Bath). My two word description of the work done by Klein/Upper East Side K&B is "negligence" and "substandard."

Their only project manager is abusive and incompetent. He was rarely at the job site and never did what he promised. The whole experience was horrible. Over and over again Klein made promises they did not keep, kept making excuses, and blamed us for delays that were caused by their lack of preparation and attention to detail.

Klein Kitchen and Bath / Upper East Side Kitchen and Bath ruined our new kitchen cabinets by using the wrong tools. So there are rough edges, exposed nails, and bad cuts throughout, not measuring correctly and leaving holes throughout. They could not figure out how to make anything flush, they put cheap valves in for the new sink plumbing that resulted in water damage to the cabinets. They did not protect the job site so that our new floor tiles and new counter top are scratched. And they abandoned the job when we repeatedly called their attention to all the examples of their negligence and substandard work!

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R
11:39 am EDT

Klein Kitchen and Bath Negligent and substandard work

I have never written or posted reviews but feel compelled to warn everyone about this "design and home improvement contracting" business, also known as Klein Kitchen and Bath.

My two word description of the work done by Klein/Upper East Side K&B is "negligence" and "substandard."

Their only project manager is abusive and incompetent. He was rarely at the job site and never did what he promised. I had to call the cops to get him to leave my apartment after he repeatedly insulted us and refused to leave after I repeatedly told him to.

Klein Kitchen and Bath / Upper East Side Kitchen and Bath ruined our new kitchen cabinets by using the wrong tools so there are rough edges, exposed nails, and bad cuts throughout, not measuring correctly and leaving holes throughout, they could not figure out how to make anything flush, they put cheap valves in for the new sink plumbing that resulted in water damage to the cabinets, they did not protect the job site so that our new floor tiles and new counter top are scratched, and they abandoned the job when we repeatedly called their attention to all the examples of their negligence and substandard work.

Do not use Klein Kitchen and Bath unless you want to pay premium money for substandard work and negligence.

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Dacner
US
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Nov 05, 2011 8:12 pm EDT

Substandard work. Negligence. Over promise and under deliver.

S
S
Susan76
IL
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Dec 30, 2012 7:40 pm EST

When I purchased my apartment, I knew it needed to be renovated, but had many trepidations about the process and about the results. Fortunately, working with Klein Kitchen and Bath made the whole process worthwhile, as they are committed to high quality work, attention to detail, responsive support, and expert guidance.

Choosing to work with Klein Kitchen and Bath ensures that you will be in good hands from the start of your renovation project, to the very end, when you let them know that you are completely satisfied with the final product.

Is Klein Kitchen and Bath Legit?

Klein Kitchen and Bath earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Klein Kitchen and Bath to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Klein Kitchen and Bath is known for their high standards and safety. If you're thinking about dealing with Klein Kitchen and Bath, it's wise to check how they handle complaints.

We found clear and detailed contact information for Klein Kitchen and Bath. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Kleinkitchenandbath.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kleinkitchenandbath.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a kleinkitchenandbath.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Klein Kitchen and Bath protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Klein Kitchen and Bath has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We have reason to believe that the registrant email address for Klein Kitchen and Bath's website is invalid. This could indicate that the website is not properly maintained or could potentially be a red flag for fraudulent activity.

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Overview of Klein Kitchen and Bath complaint handling

Klein Kitchen and Bath reviews first appeared on Complaints Board on Oct 10, 2011. The latest review Negligence & substandard work was posted on Mar 26, 2012. Klein Kitchen and Bath has an average consumer rating of 1 stars from 2 reviews. Klein Kitchen and Bath has resolved 0 complaints.
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  1. Klein Kitchen and Bath Contacts

  2. Klein Kitchen and Bath phone numbers
    +1 (212) 371-6409
    +1 (212) 371-6409
    Click up if you have successfully reached Klein Kitchen and Bath by calling +1 (212) 371-6409 phone number 0 0 users reported that they have successfully reached Klein Kitchen and Bath by calling +1 (212) 371-6409 phone number Click down if you have unsuccessfully reached Klein Kitchen and Bath by calling +1 (212) 371-6409 phone number 0 0 users reported that they have UNsuccessfully reached Klein Kitchen and Bath by calling +1 (212) 371-6409 phone number
    Midtown Showroom
    +1 (212) 717-1726
    +1 (212) 717-1726
    Click up if you have successfully reached Klein Kitchen and Bath by calling +1 (212) 717-1726 phone number 0 0 users reported that they have successfully reached Klein Kitchen and Bath by calling +1 (212) 717-1726 phone number Click down if you have unsuccessfully reached Klein Kitchen and Bath by calling +1 (212) 717-1726 phone number 0 0 users reported that they have UNsuccessfully reached Klein Kitchen and Bath by calling +1 (212) 717-1726 phone number
    Uptown Showroom
  3. Klein Kitchen and Bath emails
  4. Klein Kitchen and Bath address
    227 East 57th Street, New York, New York, 10022, United States
  5. Klein Kitchen and Bath social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Klein Kitchen and Bath contacts

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