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Klein Kitchen and Bath
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Klein Kitchen and Bath Complaints 2

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L
3:41 am EDT

Klein Kitchen and Bath Negligence & substandard work

I have never written or posted reviews but feel compelled to warn everyone to avoid Klein Kitchen and Bath (aka Upper East Side Kitchen and Bath). My two word description of the work done by Klein/Upper East Side K&B is "negligence" and "substandard."

Their only project manager is abusive and incompetent. He was rarely at the job site and never did what he promised. The whole experience was horrible. Over and over again Klein made promises they did not keep, kept making excuses, and blamed us for delays that were caused by their lack of preparation and attention to detail.

Klein Kitchen and Bath / Upper East Side Kitchen and Bath ruined our new kitchen cabinets by using the wrong tools. So there are rough edges, exposed nails, and bad cuts throughout, not measuring correctly and leaving holes throughout. They could not figure out how to make anything flush, they put cheap valves in for the new sink plumbing that resulted in water damage to the cabinets. They did not protect the job site so that our new floor tiles and new counter top are scratched. And they abandoned the job when we repeatedly called their attention to all the examples of their negligence and substandard work!

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ComplaintsBoard
R
11:39 am EDT

Klein Kitchen and Bath Negligent and substandard work

I have never written or posted reviews but feel compelled to warn everyone about this "design and home improvement contracting" business, also known as Klein Kitchen and Bath.

My two word description of the work done by Klein/Upper East Side K&B is "negligence" and "substandard."

Their only project manager is abusive and incompetent. He was rarely at the job site and never did what he promised. I had to call the cops to get him to leave my apartment after he repeatedly insulted us and refused to leave after I repeatedly told him to.

Klein Kitchen and Bath / Upper East Side Kitchen and Bath ruined our new kitchen cabinets by using the wrong tools so there are rough edges, exposed nails, and bad cuts throughout, not measuring correctly and leaving holes throughout, they could not figure out how to make anything flush, they put cheap valves in for the new sink plumbing that resulted in water damage to the cabinets, they did not protect the job site so that our new floor tiles and new counter top are scratched, and they abandoned the job when we repeatedly called their attention to all the examples of their negligence and substandard work.

Do not use Klein Kitchen and Bath unless you want to pay premium money for substandard work and negligence.

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2 comments
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Dacner
US
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Nov 05, 2011 8:12 pm EDT

Substandard work. Negligence. Over promise and under deliver.

S
S
Susan76
IL
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Dec 30, 2012 7:40 pm EST

When I purchased my apartment, I knew it needed to be renovated, but had many trepidations about the process and about the results. Fortunately, working with Klein Kitchen and Bath made the whole process worthwhile, as they are committed to high quality work, attention to detail, responsive support, and expert guidance.

Choosing to work with Klein Kitchen and Bath ensures that you will be in good hands from the start of your renovation project, to the very end, when you let them know that you are completely satisfied with the final product.

Is Klein Kitchen and Bath Legit?

Klein Kitchen and Bath earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Klein Kitchen and Bath to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Klein Kitchen and Bath is known for their high standards and safety. If you're thinking about dealing with Klein Kitchen and Bath, it's wise to check how they handle complaints.
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Overview of Klein Kitchen and Bath complaint handling

Klein Kitchen and Bath reviews first appeared on Complaints Board on Oct 10, 2011. The latest review Negligence & substandard work was posted on Mar 26, 2012. Klein Kitchen and Bath has an average consumer rating of 1 stars from 2 reviews. Klein Kitchen and Bath has resolved 0 complaints.
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  1. Klein Kitchen and Bath Contacts

  2. Klein Kitchen and Bath phone numbers
    +1 (212) 371-6409
    +1 (212) 371-6409
    Midtown Showroom
    +1 (212) 717-1726
    +1 (212) 717-1726
    Uptown Showroom
  3. Klein Kitchen and Bath emails
  4. Klein Kitchen and Bath address
    227 East 57th Street, New York, New York, 10022, United States
  5. Klein Kitchen and Bath social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Klein Kitchen and Bath contacts

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