Knight Plumbing, Heating and Air Conditioning
Reviews and Complaints

This is the second time I am using Knight Plumbing. The first was to replace the hot water heater and this time is for replacing three toilets. Technician recommended a specific brand of toilet. After checking Consumer Reports, it turns out this was a recommended unit by that organization. Went with the recommendation from the technician. Knight Plumbing is not the cheapest but you are paying for their knowledge and professionalism. Technician showed up on time, and did the work efficiently and professionally. Left the area clean and tidy. He even brought ear plugs to be able to concentrate in spite of my two barking dogs. There were no surprise charges and the quote was exactly what the actual cost was. I will be using Knight Plumbing again.

was awesome upfront about repair needed gave me options explained best option and did the work very clean and professional thank you very much knight plumbing is great work great professionals

This is the second time I have called on Knight, the first being last November to fix my very old furnace. Last week it was to replace all the old copper plumbing in my house. I cannot recommend this company highly enough! From the cheerful greeting by the helpful receptionists to the professional, prompt & highly efficient service technicians, it is clear that customer care and service quality are their top priorities. The team was out in a couple of days to evaluate the job & gave me a very reasonable quote & the job was booked within a week. The technicians were prompt, super efficient & got all the plumbing changed out in a mere 2-1/2 days, as scheduled. They walked me through everything they had done, explained it all in clear terms, & made sure to label all the new fixtures for me - very much appreciated & not something most service techs ever think to do. They removed all the debris from the job & left the basement cleaner than it was before they came. There is a reason Knight is rated so highly by the ComplaintsBoard.com, which is why I chose them in the first place. Thank you for such great service.

Fair, speedy, high quality work. *** identified my issue within seconds, clearly explained what needed to be done, offered alternatives without upselling, and completed the job within an hour. No reason to call another plumbing company.

I have been dealing with Knight Plumbing for several years. Most recently, I had them replace the poly b piping in my house. I will say it is not the cheapest, but you do get what you pay for. The technicians spent four days at our house to replace all the poly b piping; they took the time to walk me through what was done. I waited to write this review after the city inspection, and it went through without issues. Even the city inspector commented the work was 'very neat'. You will get good value for the money you spend with Knight!

I would highly recommend Knight Plumbing and heating, *** who did my repairs was knowledgeable and professional, I was very pleased with my service.

Water heater failed and was given multiple option for replacement. Tankless water heater was installed. The techs were knowledgeable, courteous, and efficient. Nice Clean installation.

We did not expect to require their services again so soon, but our flow-through tank malfunctioned, prompting us to arrange for Knight Plumbing to install a new 50-gallon water heater. The plumber arrived with his partner, and both professionals immediately set to work. They operated as a seamless team, each complementing the other's extensive knowledge with efficiency. The installation was completed within two hours, with the area left tidy and as it was before. Their professionalism impressed us, and their occasional banter added a touch of levity to the experience. What also stood out was their openness to my presence and inquiries; they were quite welcoming of my curiosity. Once again, Knight Plumbing has proven to be the company I trust for my plumbing needs, and I am confident our paths will cross again in the near future. My gratitude extends to the entire team, including the customer service representative who managed to schedule the installation for the very next day after our heater failed. Now that's what I call service!

Knight Plumbing checked out our furnace and did a vent and duct cleaning. Both services were a very positive experience. Technicians were professional and friendly. Every service thoroughly explained and up front cost provided.I would highly recommend them.

Knight Plumbing was responsive, on time and fixed my issue quickly on the weekend. They clearly communicated options and costs and kept me informed the entire time. The service tech was helpful, friendly and did a great job.

The technicians were on time, very friendly, explained what needed to be done and gave me a price estimate. They were quick, clean, and efficient. I would recommend and use this company again. The technicians were great and I felt very comfortable.

was very nice. He went and got the filter out of the furnace. Then put it back in. Then put the Auto Fan off.

Had to have a leaking pipe repaired. The technician arrived on time, earlier than expected but he did phone to let me know. Extremely efficient and provided the cost up front. Explained what he was doing all the time and would ask if I had questions and answered them. Professional, respectful and friendly. Would definitely call Knight Plumbing again.

I was very happy with the service provided. The individuals assisting me were very knowledgeable and helpful.