Pineapple Air Heating and Cooling
Reviews and Complaints

Very good company and very professional people..owner is so cool and very experienced..the best in the valley

I absolutely love Pineapple Air and their service! I called for routine service. The technician quickly responded, came out, did his diagnostics and gave me his assessments. I had my unit installed new approximately 4 years ago by the same company and used them to service it. Because it is in a tight space, the technicians removed one of the filters and said it could not be replaced. The consequences of this decision was that the inside unit was completely clogged with dust, dirt and lint to the point it was blowing it all through the house. The technician told me how to fix it, replaced a capacitor and serviced the inside and outside components including acid washing. This was all done within less than a week and would have been quicker if he did not have to order a manufacturer's part. They kept me informed every step of the way. Quick, efficient, knowledgeable and driven to do things right. This Company is very pleasant to deal with and will be my go-to for my air conditioning/heating unit in the future.

Highly recommend Pineapple Air! A couple of nights ago, my air conditioning stopped working. On Wednesday morning, I contacted Pineapple Air and within 2 hours, a technician was here to see if the unit could be coaxed into running again. Unfortunately, the unit was very old and beyond repair. The technician thoroughly went over all the available options and prices, took the time to explain everything to me very clearly, and was able to install a new unit by Thursday afternoon! They really went above and beyond, offering great pricing and showing utmost professionalism. I highly recommend them!

Great service, very nice technician explained everything. I am very pleased.

This company is outstanding. They are available 24/7. They do quality work at a fair price and their customer service is awesome. I highly recommend these guys

I have a mini split ac unit for a room where I keep my electronics and spend much of my time working. Unfortunately my mini split wasn't functioning properly and I still had to be in that room for hours at a time. I decided to call Pineapple Air Heating and Cooling and John made it out to me the same day to give me a quote. They were super reasonable and they added me to their schedule the next day. They took their time and fixed the mistakes I had made with the self install, cleaned up the setup and made sure I was getting cool air. Arizona summers are ridiculously hot and being in a room with no ac for hour at a time can be really dangerous. I'm very appreciative of the work they did and will be using them again if I have any more ac issues.

Great service! John is the best AC tech I have experienced in the 40 years of home ownership.

Our A/C unit went out in the scorching heat and we called up Pineapple Air. Their technician was able to get to the house in an hour or so and it turned out the capacitor needed to be replaced and the electrical wiring was a complete mess. The technician worked tirelessly to ensure everything was in working order. Mind you, it was almost 11pm at night. Phenomenal service! Reasonably priced for the work that was done. We really appreciate Pineapple Air!

Great company! John came out on a weekend on a very hot day when our AC went out and got us cooling again before it got too hot for our 6 month old. We are so happy and grateful that you came out and also that you had all the parts we needed! thanks again!

An amazing professional company with people who are great at their job, appreciate their clients, and are honest with their quotes. 10/10 will recommend!

Pineapple Air installed a new HVAC system at our house. John and Matt were very professional and knowledgable. Excellent customer service! We highly recommend this company.

These guys were a class act. Within 12 hours of a handshake, I had equipment delivered to the house. Within 36 hours of the handshake, old equipment was being pulled out and new were being placed in. I have a house that needs 3 units to cool. These guys put in a 15 hour day getting the place set up. All 3 units were installed in a day. These guys work exceptionally hard and they were all courteous. I tried to call the office after the equipment was delivered to book install and the line on the front of the brochure takes you to the owners phone. The owner is very communicative. He lets you know successes and complications with solutions real time. He personally sealed everything on the way out of the door because he cares about his reputation. 2 years service and 10 year warranties on their equipment which is twin to Lenox. He also deals other brands. Super user friendly. You won't find better in the valley. 3 very quality ACs installed in record time. I'm fully pleased.

On time, very informative, was on point with cost, up front and honest !

I highly recommend you hire these guys if you need any work they came in they knew what they were doing they got it done for a reasonable price I'm happy everybody in my house is happy they took care of me they hooked us up and I'll definitely will be calling them back if I ever need any kind of AC repair in the future very friendly and easy to talk to they help me understand what was going on with my AC system and the best solution for the problemThanks again guys I really do appreciate you

John Provido installed a new unit in my home! Couldn't be happier! Service was excellent, timely, honest and professional! He really cares about the quality of work and making sure that your home's heating and cooling needs are done right the first time! Love supporting a local business and you really feel like part of the family! If you need a system upgrade like I did, definitely recommend giving Pineapple Air a call! You won't regret it! Thanks John! Nick-Gilbert resident

The owner came and fixed my a/c great person. I would recommend him to anyone that has an a\c problem.