Menu
For Business Write a review File a complaint
Lanz Heating & Cooling Customer Service Phone, Email, Contacts

Lanz Heating & Cooling
Reviews and Complaints

www.lanzinc.com

Learn how the rating is calculated

5.0 13 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lanz Heating & Cooling Reviews 13

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Terry and Kyle were both professional and polite

Terry and Kyle were both professional and polite. They answered all the questions I had about my broken sewer line which put my mind at ease. So glad I called them.

Read full review of Lanz Heating & Cooling and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Effertz
Verified customer This complaint was posted by a verified customer. Learn more

Always great technicians that visit! Very happy with their service!

L
L
L. Okuneva
Verified customer This complaint was posted by a verified customer. Learn more

I called Lanz to help with a slow draining sink we were worried about. They came out at a time that was convenient for us and were able to find the problem with the sink and give us some pointers on how to keep the drain working. They were very professional and upfront about all costs.

G
G
G. Stehr
Verified customer This complaint was posted by a verified customer. Learn more

Excellent service thank you very much Victor is very easy to work with and he handles all of our problems

N
N
N. Schinner
Verified customer This complaint was posted by a verified customer. Learn more

The customer service is top notch from those who handle the logistics to the service members! Chase was very kind and knowledgeable! Thank you!

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Alway courteous & personable

Alway courteous & personable. Checked out our equipment per our monthly maintenance agreement. Been satisfied with Lanz for many years for our heating & cooling needs.

Read full review of Lanz Heating & Cooling and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Koch
Verified customer This complaint was posted by a verified customer. Learn more

The service was professional and thorough. They were clear on what was needed and courteous in doing so.

U
U
U. McDermott
Verified customer This complaint was posted by a verified customer. Learn more

These guys were incredible! They came out within the hour to help us. Shannon and Terry were very professional, answered all of my questions, and got the problem solved quickly. Pricing was also very reasonable. Highly recommend!

M
M
M. Brekke
Verified customer This complaint was posted by a verified customer. Learn more

Lanz Heating & Plumbing's staff were very professional. They located the problem quickly, showed me the video, and explained my next steps.

A
A
A. Gusikowski
Verified customer This complaint was posted by a verified customer. Learn more

Terry and Kyle were both professional and polite. They answered all the questions I had about my broken sewer line which put my mind at ease. So glad I called them.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Travis with Lanz did a fantastic job, installing an unplanned kitchen sink to solve both a leak and water pressure

Travis with Lanz did a fantastic job, installing an unplanned kitchen sink to solve both a leak and water pressure issue. The work was professional and well done and fast.

Read full review of Lanz Heating & Cooling and 4 comments
Hide full review
4 comments
Add a comment
L
L
L. Dibbert
Verified customer This complaint was posted by a verified customer. Learn more

Great service! Came out quickly, and the price was very reasonable.

D
D
D. Leannon
Verified customer This complaint was posted by a verified customer. Learn more

Fantastic people, great communication and wonderful service! Give them a call

D
D
D. Haley
Verified customer This complaint was posted by a verified customer. Learn more

These guys are the best, they are not the cheapest, but they are the best! I made a call for help and they were at my door in under 45 minutes, and my issue was not an emergency. Chase arrived onsite to help me with my AC Issue. My AC unit was diagnosed in about 2 minutes and it was determined that a capacitor went bad in my outside unit. He replaced it in about 30 minutes and we were done! Lanz is very professional, clean and courteous.

D
D
D. Mertz
Verified customer This complaint was posted by a verified customer. Learn more

Wonderful first time experience with Lanz. I called on Sunday night to arrange a A/C inspection for later in the week. The answering service said someone from Lanz would call me in the morning to make arrangements. Not only did that happen but I was also called Sunday night to ask if I needed it done that night to which I did not. On Monday morning the office called and we arranged an appointment for later that day and would be called 30 minutes before arrival of the technician. All the communications promised were met. A technician named Victor arrived on time with mask and shoe coverings, completed his work in a neat and timely matter. He was very patient in describing his work. My whole experience with Lanz and Victor rates a 10.

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Brandon went beyond quality and service

Brandon went beyond quality and service. He explained what the problem was, fixed plumbing issues, and pointed out issues that need attention. Please give this man a raise.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling These guys were incredible!

These guys were incredible! They came out within the hour to help us. Shannon and Terry were very professional, answered all of my questions, and got the problem solved quickly. Pricing was also very reasonable. Highly recommend!

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Ongoing issues that another company did not take care of was taken care of properly, efficiently and immediately by

Ongoing issues that another company did not take care of was taken care of properly, efficiently and immediately by Lanz. On time for appointment, cleaned out the pipes, diagnosed and documented the issue that needs to be repaired within one hour. I highly recommend.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling I called Lanz to help with a slow draining sink we were worried about

I called Lanz to help with a slow draining sink we were worried about. They came out at a time that was convenient for us and were able to find the problem with the sink and give us some pointers on how to keep the drain working. They were very professional and upfront about all costs.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Ron was exceptional helping us figure out our plumbing issue!

Ron was exceptional helping us figure out our plumbing issue! He correctly diagnosed the problem and stayed until it was under control as far as contacting faucet company to help with what to order. We also could not be happier that he arrived same day, in the morning. Took a lot of stress off of us, will call Lanz again.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Brandon called us ahead of his projected service time to confirm our appointment and let us know he was on his way

Brandon called us ahead of his projected service time to confirm our appointment and let us know he was on his way. When he arrived, he was very professional and we discussed the reason for the service visit. He took care of the plumbing clean out, showed us relevant video images, and provided his expert opinion. We trust Lanz for all our plumbing and HVAC issues.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling These guys are the best, they are not the cheapest, but they are the best!

These guys are the best, they are not the cheapest, but they are the best! I made a call for help and they were at my door in under 45 minutes, and my issue was not an emergency. Chase arrived onsite to help me with my AC Issue. My AC unit was diagnosed in about 2 minutes and it was determined that a capacitor went bad in my outside unit. He replaced it in about 30 minutes and we were done! Lanz is very professional, clean and courteous.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Phillip Johnson, plumber

Phillip Johnson, plumber. provided EXCELLENT service, In an older home (over 60 years old), Phillip replaced a very old outside faucet. This required new piping in the basement. He was efficient, knowledgeable, and tidy. Over the years, we have known Phillip both when he was with Johnson Plumbing, and now that he is with Lanz Heating & Cooling. He is a problem solver! We are delighted that Phillip is a member of the Lanz Family with whom we can depend upon for superb service EVERY TIME! Terry & Judy Smith

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling Wonderful first time experience with Lanz

Wonderful first time experience with Lanz. I called on Sunday night to arrange a A/C inspection for later in the week. The answering service said someone from Lanz would call me in the morning to make arrangements. Not only did that happen but I was also called Sunday night to ask if I needed it done that night to which I did not. On Monday morning the office called and we arranged an appointment for later that day and would be called 30 minutes before arrival of the technician. All the communications promised were met. A technician named Victor arrived on time with mask and shoe coverings, completed his work in a neat and timely matter. He was very patient in describing his work. My whole experience with Lanz and Victor rates a 10.

Read full review of Lanz Heating & Cooling
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Lanz Heating & Cooling As always, the well trained and experienced technician named Nick, called to let me know when he would arrive

As always, the well trained and experienced technician named Nick, called to let me know when he would arrive. Easy instructions given via that call so he could access the dryer vent from the roof below me, before he even started on the routing annual heating system maintenance. That was completed before he came inside to work on the annual check up. Lanz sends the necessary supply of furnace filters, annually. Nick completed his check list, replaced the bulky filter, took the used one with him, explained the furnace status and future needs. Reset the thermostat, checked with me re questions, and was on his way. Masked at all times, and using clean shoe covers when inside the 8 unit building and my condo. I could not be more comfortable with the Lanz service and with each technician who has dealt with me. Thank you for your sterling standards, Lanz, all of you! Susanne

Read full review of Lanz Heating & Cooling
Hide full review

Lanz Heating & Cooling Complaints 0

Looks like Lanz Heating & Cooling has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Lanz Heating & Cooling, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Lanz Heating & Cooling Legit?

Lanz Heating & Cooling earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Lanz Heating & Cooling stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Lanz Heating & Cooling's reputation as a trustworthy leader in their field. Customers can rely on Lanz Heating & Cooling's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Lanz Heating & Cooling. The company provides a physical address, 3 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Lanz Heating & Cooling has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Lanz Heating & Cooling's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lanzinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lanzinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a lanzinc.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several users have reported concerns about the legitimacy of Lanz Heating & Cooling as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

About Lanz Heating & Cooling

Lanz Heating & Cooling, found at lanzinc.com, is a reputable HVAC company offering top-notch heating and cooling solutions. With their extensive experience in the industry, they provide a wide range of services to cater to all your HVAC needs. Whether it's installation, repair, or maintenance, Lanz Heating & Cooling has got you covered. Their team of skilled technicians ensures efficient and reliable service, ensuring your comfort all year round. Trust Lanz Heating & Cooling for all your HVAC requirements and experience their commitment to excellence. Visit their website to learn more about their services and schedule an appointment today.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lanz Heating & Cooling Contacts

  2. Lanz Heating & Cooling phone numbers
    +1 (217) 355-5512
    +1 (217) 355-5512
    Click up if you have successfully reached Lanz Heating & Cooling by calling +1 (217) 355-5512 phone number 0 0 users reported that they have successfully reached Lanz Heating & Cooling by calling +1 (217) 355-5512 phone number Click down if you have unsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 355-5512 phone number 0 0 users reported that they have UNsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 355-5512 phone number
    +1 (217) 202-5959
    +1 (217) 202-5959
    Click up if you have successfully reached Lanz Heating & Cooling by calling +1 (217) 202-5959 phone number 0 0 users reported that they have successfully reached Lanz Heating & Cooling by calling +1 (217) 202-5959 phone number Click down if you have unsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 202-5959 phone number 0 0 users reported that they have UNsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 202-5959 phone number
    +1 (217) 903-2603
    +1 (217) 903-2603
    Click up if you have successfully reached Lanz Heating & Cooling by calling +1 (217) 903-2603 phone number 0 0 users reported that they have successfully reached Lanz Heating & Cooling by calling +1 (217) 903-2603 phone number Click down if you have unsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 903-2603 phone number 0 0 users reported that they have UNsuccessfully reached Lanz Heating & Cooling by calling +1 (217) 903-2603 phone number
    More phone numbers
  3. Lanz Heating & Cooling address
    2718 Hundman Drive, Champaign, Illinois, 61822, United States
  4. Lanz Heating & Cooling social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.