Kolaxo Contact Center Services
Reviews and Complaints

Our experience with Kolaxo Contact Center Services has been overwhelmingly positive. Their commitment to delivering top-notch customer service solutions is evident in the quality of their work. Throughout the process, they maintained clear communication and ensured that our concerns were addressed promptly. Thanks to Kolaxo Contact Center Services, we have been able to enhance our customer service capabilities and provide better customer support to our customers. I would definitely go for Kolaxo Contact Center Services in the future too.

Kolaxo Contact Center Services has been a game-changer for my business. Their team is well-trained and experienced in handling customer inquiries, orders, and complaints efficiently. The level of professionalism and dedication they bring to the table is truly remarkable. They have helped me improve customer engagement and provide round-the-clock support to my customers. I am thankful to Kolaxo for their impeccable services and would highly recommend them.

I have been impressed with the level of professionalism and expertise that Kolaxo Contact Center Services brings to the table. Their customer service representatives are courteous, well-informed, and always available to help. They have helped us reduce our call wait times and provide timely resolutions to our customers. We consider Kolaxo Contact Center Services as a valuable partner in delivering exceptional customer service.

When it comes to offering professional contact center services, Kolaxo definitely knows how to excel! Our experience with their team has been nothing short of amazing. Every lead we provided them with was handled with great care and attention by their expert professionals who are well-trained to exceed our expectations.

Their customer service is absolutely top-notch. Every single interaction we had with their team was friendly, polite and responsive. They make it a priority to always keep communication channels open, and they are always willing to readily provide any information we needed.

What we love the most about Kolaxo is how they work with us to identify and understand our unique needs as a company. They are committed to making sure that they deliver personalized services that cater to our specific requirements. This has definitely led to us having an overall positive experience with them.

We are completely satisfied with the outstanding services provided by Kolaxo and our company is confident in recommending their services to any other business or enterprise seeking high-quality contact center solutions. Thank you, Kolaxo, for your professionalism, dedication and for truly going above and beyond our expectations!

Looking for a reliable answering service that operates beyond regular business hours is of utmost importance to many businesses today. Luckily, we came across Kolaxo Contact Center Services (kolaxoccs.com) and they've been an absolute lifesaver for our company!

They have proven to be the perfect fit for our business needs as they are able to answer all our calls outside our regular business hours – even on weekends. The fact that they are available 24/7 around the clock means that we do not have to worry about missing any important calls or losing potential customers due to the unavailability of our in-house receptionists.

However, the benefits of using Kolaxo don't just stop at their availability. They have more than exceeded our expectations with their exceptional customer service skills and professionalism. Their team of experts are specifically trained to handle calls in a prompt and efficient manner whilst ensuring all our clients are dealt with in a courteous and friendly way.

Not only has Kolaxo been a reliable solution for our after-hour needs, but it has also allowed us to focus more on our business operations during working hours. Thanks to their unrivaled services, we have had the opportunity to enhance our productivity and profitability.

In conclusion, we are more than pleased with Kolaxo Contact Center Services. Their team of experts have proven time and time again to be more than capable of meeting all our business requirements and we highly recommend them to any company in need of a reliable after-hours answering service.

My experience working with Kolaxo CCS over the past year has been nothing short of excellent. From their use of state-of-the-art network solutions to minimize call drops, to their exceptional inbound and outbound call handling, every aspect of their service has been top-notch.

One of the things I love most about working with Kolaxo CCS is their commitment to providing the highest quality of service. They truly go above and beyond to ensure that each and every call is handled with the utmost care and attention to detail. This level of professionalism and dedication is simply unmatched in the industry, and it's what sets Kolaxo CCS apart from the rest.

Another great thing about working with Kolaxo CCS is their user-friendly platform. It's incredibly easy to use, which makes managing inbound and outbound calls a breeze. Whether you're a seasoned business professional or a relative newcomer to the industry, you'll have no trouble getting up to speed with their platform.

All in all, I can't recommend Kolaxo CCS highly enough. If you're looking for a reliable and efficient contact center service, I urge you to give them a try. You won't be disappointed!

After working with Kolaxo Contact Center Services for some time now, I can confidently say that they are an exceptional choice for businesses who are looking for high-quality services with minimal start-up costs. From the moment we signed up with the company, we were impressed with their professionalism and commitment to excellence.

One of the things that I appreciate most about Kolaxo is the robust tracking system that they use to keep track of all calls and customer interactions. This has proved invaluable in helping us identify areas for improvement and ensure we are providing the best possible service to our clients. The team at Kolaxo is incredibly responsive, and they have always been available to answer any questions we have or provide additional support when needed.

In addition to their excellent customer service, Kolaxo also offers a wide range of features that have helped us streamline our operations and improve our efficiency. These include call recording, voicemail, and call routing, among others. All of these services have been incredibly helpful for us in ensuring that we are always available to our clients and able to provide them with the level of service they expect.

Overall, I highly recommend Kolaxo Contact Center Services to any business looking to grow and improve their operations. Their team of experts will work closely with you to develop a customized solution that meets your specific needs, and their commitment to excellence is second to none. Whether you are just starting out or looking to take your business to the next level, Kolaxo is the partner you need to succeed.

From the moment we began working with Kolaxo Contact Center Services, we knew we made the right choice in outsourcing our customer representatives. The team's exceptional proficiency in English and impressive level of professionalism had an immediate impact on our clients. Their attentiveness and courteous demeanor made it clear that we were in good hands with Kolaxo CCS.

We were thrilled with the level of care and attention given to each customer interaction, which consistently reflected positively on our business. The trained experts at Kolaxo went above and beyond to make sure our clients were satisfied, something that can be difficult to achieve when working in-house. Kolaxo CCS is the perfect solution for businesses who need reliable customer service without the hassle and expense of maintaining an in-house team.

Kolaxo CCS provided us with a valuable service that exceeded our expectations from start to finish. Our company is grateful for the partnership we've built and without hesitation, we would recommend their services to any business looking for the best in customer care.

When it comes to telemarketing services, Kolaxo Contact Center's expertise is truly remarkable. As a business owner, I have worked with several call center services before. But, collaborating with the team at Kolaxo has been a game-changer for my company. I can confidently say that they are unparalleled in terms of their professionalism, efficiency, and effectiveness.

One thing that really stood out to me about Kolaxo was their attention to detail. They made a genuine effort to understand my business needs and develop a customized marketing plan that aligned with my goals. Their strategies were well thought out and tailored to my specific industry. Moreover, their communication and reporting were always transparent and honest - a refreshing change from some other call center services.

Since hiring Kolaxo for advertising my product, I have seen a significant growth in my customer base. Their team has consistently delivered high-quality leads that have translated into real sales. They have also provided insightful feedback and recommendations, allowing me to refine and improve my offerings. It's clear that they are invested in helping my business succeed in the long run.

Overall, I have been thoroughly impressed with my experience with Kolaxo Contact Center Services. They have exceeded my expectations at every turn and I would highly recommend them to anyone in need of telemarketing services. With their unique approach, expertise, and commitment to excellence, Kolaxo is definitely the go-to company for all your contact center needs.

Using the services of Kolaxo contact center has been a game-changer for our business in numerous ways. Not only have we experienced a significant rise in the number of clients we have, but our interactions with those clients have become much more productive and harmonious. We have been impressed with their exceptional call handling abilities, which has resulted in a decrease in the number of dissatisfied customers due to poor communication.

The team at Kolaxo is made up of dedicated professionals who understand the importance of customer service in achieving business success. They take the time to understand the specific needs of our organization and, as a result, provide bespoke solutions that cater to our needs. It is evident that they are passionate about what they do, and are genuinely concerned about the welfare and progress of our company.

Kolaxo's customer service representatives are warm and efficient – traits which are critical for the success of any contact center. They are well-trained and knowledgeable, which has led to an increase in customer satisfaction. The representatives demonstrate excellent communication skills and are adept at handling customer complaints, a critical aspect of any business.

We have found Kolaxo's services cost-effective, which has had a positive impact on our bottom line. We no longer need to invest in expensive equipment or extra staff to handle our call center requirements. Moreover, the time and resources we used to spend on managing our center can now be invested in other important aspects of our business.

In conclusion, our partnership with Kolaxo contact center services has been incredibly beneficial for our business. Their top-notch services, cost-effectiveness, and friendly, professional employees have resulted in increased customer satisfaction and business revenue. We would highly recommend Kolaxo to any organization looking to optimize its call center operations and achieve increased business growth.

I had tried a few other call center services before coming across Kolaxo. Some of them were either unaffordable or had sub-par services. I was hesitant at first but decided to give Kolaxo's services a try and I must say, I am happy with my decision.

The team at Kolaxo has shown immense professionalism and expertise in handling all our customer queries and complaints. They have helped elevate the customer experience we offer and have allowed us to focus on other areas of our business, which has helped drive growth.

The agents at Kolaxo are knowledgeable, courteous and always eager to help. They have also been able to adapt to our business needs and this has shown in the number of positive reviews we have received from our customers.

Kolaxo's pricing is quite affordable compared to other call center service providers, but do not mistake this as a reflection of the quality of their services. They go above and beyond to ensure that their clients receive the best value for their investment.

In conclusion, I would highly recommend Kolaxo contact center services for any business looking for a reliable, affordable and professional call center services. They have helped take a huge load off our shoulders and allow us to focus on what we do best - Growing our business!

We recently had the pleasure of working with Kolaxo contact center services, and we couldn't be happier with the results. From start to finish, their team was professional, efficient, and effective. They coordinated with our administrative team to ensure that the script for taking calls was accurate and aligned with our company's values and brand messaging.

One thing that really stood out was their commitment to not missing a single call. We all know how frustrating it can be to have someone on the other end of the line who is not able to assist you properly or cannot even answer your call. That wasn't the case with Kolaxo. They were fully equipped to handle a high volume of calls while providing excellent customer service to every caller.

Furthermore, tracking the minutes used and ensuring that we did not go over our budget was simple and hassle-free. This helped us to stay on top of our expenses and avoid any unexpected surprises at the end of the month. We felt confident that we were getting the best value for our money with their cost-effective call center services.

Overall, we would highly recommend Kolaxo contact center services to anyone in need of excellent call center services. Their level of professionalism, attention to detail, and commitment to customer satisfaction is unmatched. Thank you, Kolaxo, for exceeding our expectations and providing us with top-notch service!

In today's fast-paced world, businesses often find it challenging to handle their customer interactions effectively. Many companies opt for outsourcing call center services to overcome this challenge. While looking for such services online, we stumbled upon Kolaxo CCS. And, we must say that it turned out to be a fantastic experience.

In the past, we've tried multiple companies that claimed to offer order-taking services, but unfortunately, we could not find the right fit. It resulted in a 2:1 loss ratio in our online business. However, with Kolaxo CCS, we found a partner who understands our business needs and delivers the results we were looking for.

Their team of professionals is quick, helpful, and extremely polite. They made it their mission to understand our business operations and objectives, which helped them deliver custom-made solutions that catered to our needs. We were highly impressed with their dedication and professional approach, which showed in the results we saw in terms of enhanced business repute, increased responsiveness, and high sales.

We are grateful to the entire Kolaxo CCS team for their efforts and commend them for their outstanding work. We highly recommend their services to businesses looking for reliable, affordable, and efficient order-taking services. With Kolaxo CCS at your service, you can be assured of quality customer interactions that lead to outstanding business results.