Kraft Heinz
Reviews and Complaints

I buy this product all the time. My most recent purchase had MOLD! I didn't notice until I was ready to serve and then saw blue-green white mold on a portion of the food. I immediately tossed it and am writing to you.

The expiration date - best if used by 17 JUN 2020
Product id panel showed - MS17918F41 0539
Purchased at Publix - Duluth GA

Anita S Walters
2650 Nesbitt Crossing Way
Duluth GA 30096

[protected]@charter.net

We purchased a box of 100 pods from Sam's club about 2 months ago. I have been meaning to write for some time now. We are VERY unhappy with the product. We probably have 50 pods left and have no plans to use the rest. What happens (9x out of 10) is that we get almost as much of the grounds in the coffee cup as coffee. We thought it might be our Keurig Coffee maker, so we tried our son's, two of our daughter's and a friend's coffee maker (a couple models were Keurig, another Hamilton Beach) with the same result.

I have never written to your company with a complaint. We enjoy many of your products. But this was definitely substandard. The bar code (if I'm reading it correctly) says: [protected].
Sincerely,
Mrs. Debra Smith

i always purchase beef gravy chicken gravy and turkey gravey in a jar from heina. my complaint is the beef gravy i opened the jar and it didnt smell good or taste good. it had like a metalic smell to it. the seal was tight on it but like i said i always purchase the gravies and this is the first time i have a complaint, it was purchased at wal mart in kissimmee florida

I'm not buying your Kraft BBQ sauce until you go back to sugar... No Hi fructose corn syrup please...really disappointed shopper today! I went to the store for my go to Kraft Sweet Brown Sugar Barbecue Sauce and was shocked and Disappointed at seeing high fructose corn syrup in the ingredients...I have a partial bottle in my refrigerator with sugar. Of course I didn't buy it...I guess it is Krap made now. I had read all the labels and find another with quality, real ingredients ...sad. I will be watching and hoping for the return of quality Kraft made.

Your Natural peanut butter that I bought to try I do not like it as it does not settle after mixing...I put it in the fridge and it stays in a liquid state...bought it to eat with bread or spread it on toast...now I have to use it for cooking...would like to have a coupon for remplacement for something else...Thank you .

would be nice to receive the coupon by mail

Pauline Ivanis
216 5e Rue
Rouyn-Noranda (QC) J9X 1Y4

Poor design! Very dangerous! I put the bowl on a plate to help prevent leaking and when I pulled the plate out the ENTIRE bowl of water DID LEAK onto the plate and burnt my hand and arm! Causing major burns! I terrified my kids due to me screaming in pain! I will NEVER buy these again and I suggest you create a different design! I will be going to urgent care to have my burns looked at.

I purchased a bag of your Kraft Natural Cheese Mozzarella a couple of weeks ago and went to use it today, September 9, 2018, it has molded. The expiration date on the bag is 12-Oct-2018. I've never had cheese mold BEFORE the expiration date. The bar code # on the bag is [protected].
Please provide me with a coupon for a replacement bag or refund as I had only used the cheese once, so that is a whole bag gone to waste. Now I have to go out and purchase another cheese which is an inconvenience seeing I just knew I had cheese at home already.
Thank you

Heinz UPC 132120. The Heinz Yellow Mustard is good. The problem is that the material used for the bottle is too flimsy. You can't squeeze out the contents (even if room at temperature) without collapsing the bottle. Very frustrating. This is not the same as your great katsup. I have stopped buying Heinz yellow Mustard.
Bad competition for Frenches.

Thanks for listening.
Jim Chapman

I have been buying the 30 pod size boxes of Maxwell House Dark Roast recyclable Keurig cups for quite a while but with the last two boxes have had a problem with recycling the pod.

The foil tops are glued on so tightly that they are almost impossible to remove in order to recycle the remainder of the pod. My city has a green-box program so normally I can recycle the coffee grinds and filter in the green bin and the bottom piece in the hard-recycling bin so the only garbage I have is the foil piece from the top. Now it is glued so tightly that I cannot separate the pieces to recycle. Please return to your previous glue.

My alternate coffee choice is Nabob which also has recyclable K-cups and I plan to start buying them regularly now.

I have submitted a receipts to get the rewards at least 3 times and nothing is happening- just a blank page after I download my receipt. Please fix so I can get my $13.50 Amazon reward which I am saving up to use for Christmas since we are on a tight budget. Also If you want to send me some coupons thru snail mail to help out that would be great also:
Annaliese Turner
634 Dimmocks Mill RD
Hillsborough, NC 27278

Thank you for your time!

Dear Kraft - I'd like to know what is going on with this cool whip? Please see my photo. I just opened a fresh container last night, and I found the contents all shrunken down and it barely filled half the container! I purchased this item at my Giant Food store located in Coplay, PA, Is this just a fluke, or like everything else these days are we now getting half the product when we make purchases? I am highly disappointed!

I know I am nobody important y but I feel I must voice my opinion on the NEW product. are you out of your mind? miracle whip salad dressing was the best, now your have made it ; zesty; sorry it SUCKS!. my mac salad and cole slaw are terrible. are you still making regular good dressing? some twisted people at a recent picnic I attended like the new junk, a lot of us did not that's my story and I`m sticking to it thank for at least hearing me out [protected]@gmail.com .

I have purchased these cheese sticks for years, but lately it has been impossible to open them by the "peel here" tab. It is very frustrating to have to get out a pair of scissors to open the packet.

Please work with your suppliers to develop packaging that works as expected. I will try a few more times, but then I am going to look for a brand that has an easy open packet.

I would think it would be very important for children who like to take these sticks to school as a snack.

Ore-Ida Just Crack an Egg
UPC [protected]
Sep 26 18 XIS 17:49
I bought the item on August 23 and opened it on August 26. Potato package was slightly open, juice in bottom of container and potatoes were discolored! Did not notice until I had already cracked the egg!
I have purchased this item before, however I am very concerned that I see there are other complaints about issues concerning opened/ moldy product due to poor manufacturing.

Upon opening a can of zoodles for my 4 year old granddaughter a scummy black substance oozed out the top as I used the can opener. First I checked the date and it is June 17 2020. I continued to open the can and the black scum was around the top edge of the can. I took pictures to show. I have no receipt to return it to the store as it was purchased approximately 2 weeks ago. After taking pictures I discarded the zoodles and then tried to reason with a 4 year old why she would then be having a sandwich for lunch. I normally do not buy products of this nature but thought it would be a treat for my granddaughter. I guess I will continue to not purchase these items if they cannot be trusted. Thanks for your timely response.

Hi, I bought several of the Just Crack an Egg containers a few days ago, which are actually pretty expensive given that you still have to add food to it. I opened up one yesterday (8/23/2018) that does not expire until 9/3/2018 and the turkey sausage was moldy so I had to throw the whole thing out. The store won't take it back so I would like to either get a replacement or money to replace the item. I'm sorry, I didn't think to take any pictures. I'm not sure what information you need from me to refund or replace but my email address is [protected]@yahoo.com. Thank you.

I cannot purchase the Geuine While Dill Pickles in any jar larger than 24 oz. in the Middlesex county NJ area. Additionally the 24 oz. jars on occasion have mushy bad tasting pickles. I just had 2 in a row, when I purchased 3 jars and in the part 2 months - 3 other jars were bad too. These pickles along with the Dill hamburger Slices are very hard to find even in the small jars. These pickles were purchased at ACME

hi, wow you guys get lots of complaints :( by and large love most if not all products at any rate i been buying your peach mango koolaid as i do like the stuff, i buy four 50 ct boxes at a time last approx a year im on my second box and i noticed that i been finding perfectly sealed packets but empty of product :( now have found six total in two boxes batch is D12B13:58 far as i can tell and all boxes are same not sure if its just this flavor or you were having issues with product line thought i should report as the price of koolaid has gone up since the 70s :)

Love the coffee...Hate the pods
Coffee grounds in cup EVERY TIME.
Waste of money if I am throwing out 1/2 a cup of coffee for each one I brew.
At least a teaspoon or more of coffee grounds at the bottom of each serving not to mention my kerig needs to be cleaned out after each use as the "prong" inside gets clogged with coffee grounds.Very poor design

Is Kraft looking into this problem? I found over 300 complaints online regarding this issue.
I will not be purchasing this product again

I just opened a new box of Easy Mac, Not one of the small packets of Noodles was sealed. When I tried to pick up a pak out of the box
they dumped out in the box...
I will not be serving this to my grandkids
as I am not sure about the contents.
The box was not cut at all, as sometimes happens when stock people
put these items on shelf in grocery store. It was also sealed properly from the distributor.
I have pictures on my phone but don't know how to send them to my computer so that you can see this

Please just check your product better before shipping...
I would like to be reimbursed for the box I purchased at my local Walmart.
Thank you!
Emily