Kraft Heinz
Reviews and Complaints

Have you changed the "receipt" for your Pimento Cheese Spread?

I have not been able to find or purchase it in local grocery stores for quite a long time and use to buy it often. When shopping last week I saw it back in the dairy case and purchased 3 of the 5oz containers.

That night I opened a jar to make a pimento cheese sandwich, tasted it and it was completely different from what I was use to. It did not have the pimento cheese taste and tasted more like cream cheese? Do no what happened but not what I expected or would purchase again.

Kraft Foods - [protected]

[protected]

Thanks for the opportunity to ask the question.

Benn Bullock

This has NOTHING to do with the pandemic. This is the Heinz family and their cronies pumping up the price of Bread crumbs. Let me say that again. FREAKING BREAD CRUMBS! Corporate GREED. And the sad thing is, You [censored]s don't give a rat's [censored]. You can't take the money with you when you're rotting in the coffin. Eat crap and die MF. 9.59 a 10 oz box in Stop and Shop.

Oops! Try again... More than half my ORIGIONAL submissions for the contest SauceAmerica denied as as a potentially shared image

This is getting ridiculous!

Every single submission I have made is mine, original, and, sitting on my kitchen table (except for one or two sitting on my cabin kitchen counter from this weekends).

What ridicoulously poor software are they using to look for duplicates and who sold them the junk. They took all the fun out of this. And a 3 day limit even with re-submissions. RESUBMISSION should NOT count agains you daily limit, especially when it is Their SOFTWARES or whatever means falsely claim my submissions are duplicate photos is at fault.

Or is this their master scam to make sure no one collects enough to get to thet $100,000 entry level (or insider way of assuring a already determined winner) Makes you wonder.

Jello instant, sugar free, lemon pudding is no longer available to buy anywhere. It can be bought online for outrageous prices, $40-$60 for four boxes. People on Weight Watchers are losing a staple product.

Try this: Mix one box of the pudding with 40 oz of plain greek, fat free yogurt and crunch up a granola bar and sprinke on top. SOOOO good, and it fits in nicely with the Weight Watcher point system, 5 points.

Please, Please, Please bring back this product to all of the people trying stay healthy and happy.

We all thank you!

Jan Sutherland

I have used shake and bake for many years and now every box does NOT contain the shaking pouches anymore. This is so inconvenient and annoying that I will No LONGER purchase. Not only has the price increased now I have to use storage bags that the seasoning sticks to when shaking. This is now a poor consumer product that I will not use again until the pouches are included. I have several friends who feel the same way. This is so ridiculous and petty for Kraft to even box and package without pouches after all these years.

I purchased a 32-oz. package of Ore-Ida Diced Hash Brown Potatoes July 7, 2023, at my local Food Lion. I chose Ore-Ida over a store brand, wanting the best-quality product since I was preparing a casserole for a dinner with friends.

Attached is a photo of the pieces I cut off the diced potatoes. I had to examine each diced potato to be sure no dark pieces were included in my casserole. This was time-intensive and also disappointing, as I expect better quality control from your company.

My name is Troy Wilkie

I Just opened the box today, of Shake and Bake Extra Crispy purchased from Save On Foods, and bb is 24 JL 26 14:14DB02 The Quality control is non-existant as the bag i poured the first pouch into was open on both ends, and it went all over the floor, the 2nd bag that came in the box was sealed on both ends. Step it up please Kraft. my email is [protected]@yahoo.ca

I'm writing to complain about the plastic wrapping on these candies, it is almost impossible to open these candies, the folded part is not on the large side of the candy anymore and is a challenge to find where to open them, one must keep crushing or pressing the candy to you finally see a piece of the cellophane stick up to crab to pull and hopefully can peel paper off, im a big man and body builder and I have the hardest time and no telling what others must go through to get to the candy. Your ceo needs to see this problem and correct this, in the olden days it was on the larger side but since you have made the candy smaller the machine is off on putting the opening on the candy the correct way like it use to be. Im surprise no one has complained about this problem before unless you decided not to do anything about it

I always buy ShakeNBake Original my family loves it! But the last 5 boxes of the net wt. 4.5oz boxes and 2 family sized boxes have not had the baggies with them. Even though it says on the box that there is supposed to be. What gives? If I'm gonna pay the same at least give me what I'm supposed to have! Especially, now since the price has been raised.

Very unhappy!

Raised prices and stopped supplying shaker bags. I didn't know about no bags until I was preparing meal. Why was packaging not clearly marked "no shaker bags". Instructions should have been changed, if company truly cares about reducing plastic in landfills. Instructions still call for using shaker bags, just not theirs. Would have been a good time to follow thru and suggest using a reusable container. Makes me wonder if company is more worried about cutting corners and raising prices then they are about plastic waste.

when did you start making Alpha-getti in water?I bought 2 cans of Alpha-getti in Tomato sauce at Superstore ([protected] bar code)in Chilliwack bc two weeks ago 'cause grandkids were coming to visit .opened first can ,emptied it into a pot there were some noodles in a watery reddy orange -I threw it out after I tasted it -not edible -thinking I just got a bad can - I opened the second ,It was just as bad

We cooked 2 individual cartons of mrs grass soup mix. They’re connected together. The soup tasted like moldy cardboard. We’re thinking it was the noodles. We could not eat it. It was horrible. We threw both of the soups out. We cooked a separate box that we had and it tasted good. The pkgs. we’re best by 13-sep-2023/93V06142. The bar code is [protected]

Hello,

Few months ago I called and complained about your Maple Baked Beans. You changed the recipe and it does not taste the same nor close to it. You added mustard and onion which does not go well with maple. Seems you added some of the tomato flavor sauce to this maple as well cause that's all I taste and smell🤢🤮. You ruined it😡and same goes for Bushes Maple Baked Beans. They added almost the same ingredients. You have onion powder as their's does not. Their's is just as nasty as yours. Wondering who thought this nonsense up in your kitchen. I will never buy your product again. You gave me coupons but why bother using if your beans taste like tomatoes, onion and mustard... and in this order too. WHERES THE MAPLE!? Taste no maple sweetness at all. Whomever you have that comes up with your recipes needs to think Canadian not Redneck. Use real Canadian maple syrup from Quebec, not processed crap either dumass. Go back to the way it was and the way it was was awesome.

Jeff Baird

I complained once before about no shake bags. Your answer was I should use a plastic container with a lid. Well, that would be going against your plastic issue, and I would never put raw pork in a plastic container and use it again. I don’t know if you’re trying to save $, since your box still says I should use the enclosed bags, or you’re on Biden’s green new deal bs. Looking at the complaints, I’m not the only one. You’re losing customers. Wake up!

I bought a box of Original Pork Shake n bake in February and the box had no plastic shake bags in the box, just bought another box this month March 2023 and no plastic shake bags in the box again. For the price of the product there should be bags in the box.

Please check with your packaging department and find out why this issue keeps happening. The SKU # on the bottom of the box is [protected]

Adele Ireland

11:55 AM (18 minutes ago)

to me

Good morning

Find attached the box top of one from a case of your product to evidence the lot and date of the product. Picture one - "May-22 10 MIT [protected] 05/15/2022" Picture two - "23/AL/09 07:53CP45"

We purchased 2 cases of the Kraft dinner Super size boxes from costco. The first case had hard pasta (20%) that would not cook in each of the boxes we used. We threw away the last 4 boxes as it was "gross" to eat. The second case was as bad as the first with the same hard pasta that did not cook mixed throughout the box. We again threw away, this time 6 boxes.

We have never had a problem with the single serving size boxes we purchase at any general grocery store, only the super sized boxes from Costco. We feel it is important to let you know as we don't know if this is a problem with just the specific lot we had purchased or if you have an ongoing problem.

I would like to hear back from someone so that I know this email has been read.

Thank you for your time and I look forward to hearing from you.

Truly

Adele Ireland

John Davey

and family

You have to be kidding me, you're not supplying the plastic bags any longer? You better fire the board of directors that made that stupid decision. Certain things in life are required even if there is some waste, and plastic bags to shake the crumbs onto the chicken is one of them. If you are going to make a poor decision like removing the bags from the box, at least have the decency to remove the "bags included" from the box.

I purchased Breakston cottage doubles mango at the Giant this week. I could not see the small dates you have on the top, but after tasting it at home I got the magnifying glass and the date was Feb 20 2023 10:20. Today's date is March 15. It is unfair to try to hide dates among the dark printing on the top of the package. Should be put on the bottom along with the upc code. code ia 0 21000 07559 1 and the numbers on top are 04050034620200. I purchased 4 of these and I would like a coupon to replace these. Now I guess I have to take the large magnifying glass to the store. Always something!

I own a full line grocery store in the state of Illinois and has contacted Kraft Heinz Company over a dozen times to buy wholesale, however I keep getting the runaround. Each time I've called the representative says they will collect my information and forward it to the sales department. Each time I've called, they make up another issue saying that they need to update my email address, the product codes, there was a mistake or miscommunication. This has happened over the course of 3 months without an solution to my concerns. My most recent call to the company was 3/3/23 between 10am-11:30am. My colleagues also contacted the company several times and has received the same response. This is unacceptable!