LabCorp review: blood work

My appt date was 9/22/18 at 10:15am. Upon my arrival at 10:05am I noticed a moble checking in station. Since I've never been to that particular LabCorp 47 Kent rd in Howell Nj or any labcorp in years. I wasn't aware of how to use their new checking system. So I was confused and asked if I can manually check in. The front desk person responded that I couldn't manually check in and I had to use the mobile check in. So I then explained that I've never been there before and I've never used one and what was it I needed to do. She then proceeded to cut me off during my explaining I don't know what to do and said I need my license and pointed towards the mobile check in. So I again proceed to tell her again since I was cut off and not allowed to finish what I was saying. That I've never been there and never use one before and don't know what to do. She then responded with annoyance that I had to use my license and scan it to the mobile checking device. So I then said to the receptionist. That's what I was asking her how I needed to use my license and she explainstion wasn't clear. She then threatened me and said if I did t stop talking back that she would have to ask me to leave becuz made there was a child in our presences. Now at that point I felt she was out of line. And responded to her and said. I am not using profanity nor am I yelling or fighting. I was simply trying to explain to her how her response to me in how to use the device wasn't clear. She just kept saying use my license. But not how to use it. And she was annoyed at the fact that I was telling her how she's treating and responding to me isn't proper customer service and unprofessional. I can only think that had I sent my elderly mother to any LabCorp facilities. That she would be treated the same way just for asking for assistance. And be threatened to not be serviced. There was also another employee there sitting on top of the desk and not in a chair next to the receptionist just looking at her and not even bothering to intervene or assist me as a patient was also unprofessional and lacked customer service skills. Also the fact that they both proceeded to talk about me while my back was turned & while I was trying to figure out the mobile check in. Was unprofessional both speaking loudly enough for me to her them. The receptionist proceed to say WOW! It's an IPAD and talk about me. And when I turned around to say again your lack of professionalism and customer service she interrupted me again and proceeded to threatened to not service me. As if it's ok for her to talk about me and provoke me to respond so she can justify why I should be refused service. I don't believe this is the policies and proceed of this corporation. I've worked for a hospital for 10 years and also worked in customer service for 15 years. Hospitals and any medical serviceing patient holds professionalism and customer service to patients as a high standard. The experience I had was nothing as such and was quite upsetting for an early Saturday appointment and really don't know if I should ever frequent another LabCorp due to my experience today. I would like a formal phone call regarding this matter. Please fill free to contact me at [protected] Dhalia Valle