LabCorp review: Violate their own written online policy

Today I tried to view my lab results. As per LabCorps written online policy and the law, test results are to be made available at the same time the doctor gets them. This was how it was in the past. However, the last two times I had tests done, I was not given my results in a timely manner. This is what I saw on my results page: Upcoming 08/01/2024 Available on: 08/07/2024, 10:08 AM This report has already been sent to your physician.

Right above all that is their written policy: Results are delivered to your Labcorp Patient account at the same time they are reported to the ordering healthcare provider.

If you contact them via online link (there's no way to talk to a person), you'll get a canned response about results will be available when finalized. LIE! The results have already been released to the doctor, so those are the results, they aren't going to be changed.

What can a patient do? They just continue to violate laws, and abuse customers. Check online about the violation of privacy they've done, releasing personal information to others.