LaCrosse Footwear’s earns a 1.0-star rating from 1 reviews, showing that the majority of outdoor enthusiasts are dissatisfied with their boots.
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Steel toe men's utility winter work boots
A pair of expensive men's winter boots (steel toe, leather uppers/rubber foot last) purchased years back were rarely used and stored in my closet. Upon needing to wear them during a severe winter snow storm in Colorado, the right boot rubber disintegrated within minutes and utterly beyond repair. This occurred while I was in the field and I was hours away from my home with no replacement boot w/me.
While these boots were admittedly beyond the specified warranty period, it was completely bizarre that only the right boot had this issue... the left boot was as serviceable as the day it was purchased.
In contacting LaCrosse Footwear customer service, a professional and courteous representative offered as the only remedy a 40% discount on another pair of LaCrosse footwear. I found this offer to be less than satisfactory and so my remedy is to notify the consumer public that warranty period or not... LaCrosse Footwear does NOT STAND BY their products.
Unless satisfactorily resolved I will never purchase another LaCrosse Footwear product and I encourage potential customers to be aware that the company HIDES behind an anemic warranty period as their defense for not appropriately addressing customer concerns.
UPDATE: The remedy has since been increased to 50% discount on another pair of LaCrosse boots... plus some socks and/or a T-shirt. Not satisfactory!
It is my honor-bound obligation to retract my acidic review of LaCrosse Footwear. While the account of my experience and the photos of one of my LaCrosse boots is accurate, I must state that I prematurely launched into my ‘dis-satisfaction tour’ before the company offered its’ final response and remedy. And what a fine response it was… a remedy that overwhelmed me and caused me to reverse the negative opinion that I had harbored and one which simply requires that I voluntarily undo my criticism of LaCrosse Footwear. Please trust that in purchasing a LaCrosse Footwear product, not only is the footwear second-to-none in the industry, they stand behind their design, materials and quality workmanship 100%. Please buy with confidence from this fine company. Respectfully, ~rich
Is LaCrosse Footwear Legit?
LaCrosse Footwear earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for LaCrosse Footwear. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for lacrossefootwear.com can be seen as a positive aspect for LaCrosse Footwear as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of LaCrosse Footwear's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lacrossefootwear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lacrossefootwear.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several users have reported concerns about the legitimacy of LaCrosse Footwear as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.
LaCrosse Footwear as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up LaCrosse Footwear and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Lacrossefootwear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
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LaCrosse Footwear Reviews 0
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Overview of LaCrosse Footwear complaint handling
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LaCrosse Footwear Contacts
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LaCrosse Footwear phone numbers+1 (800) 323-2668+1 (800) 323-2668Click up if you have successfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number 0 0 users reported that they have successfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number Click down if you have unsuccessfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number 0 0 users reported that they have UNsuccessfully reached LaCrosse Footwear by calling +1 (800) 323-2668 phone number+1 (503) 262-0110+1 (503) 262-0110Click up if you have successfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number 0 0 users reported that they have successfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number Click down if you have unsuccessfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number 0 0 users reported that they have UNsuccessfully reached LaCrosse Footwear by calling +1 (503) 262-0110 phone number
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LaCrosse Footwear emailscustomerservice@lacrossefootwear.com100%Confidence score: 100%Support
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LaCrosse Footwear address17634 NE Airport Way, Portland, Oregon, 97230, United States
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LaCrosse Footwear social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all LaCrosse Footwear contacts
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