Laguna Motors’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I bought a car from this dealer and paid in full, but they didn't give me the pink slip
I bought a car from this dealer and paid in full, but they didn't give me the pink slip. I've been trying to fix my registration issue for 8 months now, but every time I call them, they just pass me around or send me to voicemail. They lied to me and said they couldn't submit my registration because of the missing paperwork. As a result, I've been pulled over by the police multiple times for not having a license plate and the right documents.
On March 30, 2022, I bought a 2012 Audi A4 2.0T from Laguna Motors for $10,000 in cash
On March 30, 2022, I bought a 2012 Audi A4 2.0T from Laguna Motors for $10,000 in cash. I got all the paperwork to prove it. Then, on April 4, 2022, I got locked up and they impounded my car. I was stuck in there for 9 days, and when I finally got out, the new owner contacted me and made me buy my own car back for $2,000.00. When I got my car back, there was a check engine light on that wasn't there before, and it had a bunch of other serious mechanical problems. Laguna Motors told me to take it to Inner-City Auto Repair & Tires (*** (***1). So, I did that, but they kept my car for over a month and didn't fix anything. I called them so many times, but all they said was they were waiting to hear from *** (the owner of Laguna Motors). But *** never got in touch with them, so I had to go pick up my car, and it still had all these major mechanical issues. And guess what? I still haven't gotten the title or license plates for my car. So, on Saturday, June 11, 2022, I drove over to Laguna Motors to get some answers. I wanted to know why my car wasn't in my name, where the DMV paperwork was, and I needed help with the mechanical problems that weren't there when I bought it and got locked up. But all they told me was that they would pay for a new engine for my car and give me new paper plates and registration in my name. But honestly, my car should have never been taken out of my name in the first place.
Is Laguna Motors Legit?
Laguna Motors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Laguna Motors. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lagunamotorsoc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lagunamotorsoc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Lagunamotorsoc.com you are considering visiting, which is associated with Laguna Motors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Lagunamotorsoc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lagunamotorsoc.com may offer a niche product or service that is only of interest to a smaller audience.
Laguna Motors Reviews 0
If you represent Laguna Motors, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Laguna Motors
One of the key factors that sets Laguna Motors apart from its competitors is its extensive inventory of vehicles. The dealership offers a wide range of makes and models, ensuring that customers have a diverse selection to choose from. Whether you are in the market for a sleek sedan, a spacious SUV, or a powerful truck, Laguna Motors has options to suit every preference and budget.
In addition to its impressive inventory, Laguna Motors prides itself on the quality of its vehicles. Each car on their lot undergoes a rigorous inspection process to ensure that it meets the highest standards of performance and reliability. This commitment to quality gives customers peace of mind knowing that they are purchasing a vehicle that has been thoroughly vetted and is in excellent condition.
Furthermore, Laguna Motors understands the importance of providing exceptional customer service. The dealership's knowledgeable and friendly sales team is dedicated to assisting customers throughout the entire car-buying process. They take the time to understand each customer's unique needs and preferences, offering personalized recommendations and guidance to help them make an informed decision.
Laguna Motors also offers a range of financing options to make the purchasing process as seamless as possible. Their finance department works closely with customers to find the best loan or lease terms that fit their individual financial situations. This commitment to customer satisfaction extends beyond the initial purchase, as Laguna Motors also provides reliable after-sales service and maintenance to keep their customers' vehicles running smoothly.
Overall, Laguna Motors is a trusted and reputable automotive dealership that offers a wide selection of high-quality vehicles, exceptional customer service, and competitive financing options. With their commitment to excellence, Laguna Motors has become a go-to destination for individuals in Orange County and beyond who are in search of a reliable and enjoyable car-buying experience.
Overview of Laguna Motors complaint handling
-
Laguna Motors Contacts
-
Laguna Motors phone numbers+1 (844) 566-8671+1 (844) 566-8671Click up if you have successfully reached Laguna Motors by calling +1 (844) 566-8671 phone number 0 0 users reported that they have successfully reached Laguna Motors by calling +1 (844) 566-8671 phone number Click down if you have unsuccessfully reached Laguna Motors by calling +1 (844) 566-8671 phone number 0 0 users reported that they have UNsuccessfully reached Laguna Motors by calling +1 (844) 566-8671 phone number
-
Laguna Motors emailsinfo@lagunamotorsoc.com81%Confidence score: 81%Support
-
Laguna Motors address30012 Ivy Glenn Dr Ste 290, Laguna Niguel, California, 92677-5005, United States
-
Laguna Motors social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Laguna Motors contacts
Recent comments about Laguna Motors company
I bought a car from this dealer and paid in full, but they didn't give me the pink slip
CarMax
346 reviews
Auto Pedigree
48 reviews
Penske West Cars
1 review
Carter Subaru Ballard
1 review
Monroe Nissan
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Please call us as soon as possible so we can resolve this issue. I don’t see your name in any call log. [protected]. I’m here to help. We can’t always control dmv delays but if there is a clerical oversight then we are here to help.