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CB Consumer Electronics LG Electronics LG Refrigerator 33 In SS Model LRTLS2403S
LG Electronics

LG Electronics review: LG Refrigerator 33 In SS Model LRTLS2403S

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11:29 am EDT
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WE NEED HELP! I purchased an LG refrigerator in July 2022 from Home Depot. It wasn't delivered until a month after that. I have an elderly lady in my apartment who has been complaining since the beginning of 2023 of it not keeping cold and not making ice. We are now 1000.00 into repairs. After replacing everything possible, it is registering 85 degrees in the fridge and has one piece of ice in the freezer. We are now advised to purchase a new one. We are extremely concerned about her health in that she has been eating food not properly maintained. Warranty/No warranty, this unit should not be failing. Home Depot suggested that we only had 90 days warranty, so we hired our own service person to be able to service it QUICKLY due to the woman's age. The repairs started in early 2023 before the 1 year manufacturer warranty expired. This is NOT my first LG appliance to fail. However, I do know that LG customer service was very good to us on the first appliance and because of that, we have continued to purchase LG. I am now rethinking that decision. but for NOW, praying that they will honor this refrigerator as well. I really can't afford to keep buying LG Appliances.

Desired outcome: Reimburse the repair expenses and REPLACE this refrigerator. There is nothing that is going to make it work. Our repair person is very competent.

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