Liberty Power’s earns a 1.6-star rating from 29 reviews, showing that the majority of energy consumers are dissatisfied with service.
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Rediculous rates and fees
Do not ever get involved with Liberty Power for your electric provider. They are a complete ripoff. They are charging me 8.88 per kilowatt hour and Penelec's rate is
6.86, which is alot cheaper if I would have never switched. They quoted me $908
for an early termination fee, which is more than any other company that I know of.
I wanted to put in solar panels and now I cant unless I pay this termination fee. The
other companies will give you an automatic drop under these circumstances but not
liberty. Everybody I know who is under contract with Liberty Power is paying far more
than any other company that I know of. Stay completely clear of these ripoff artists.
Harassment
Liberty Power has called my parents, keeping my dad on the line for an hour. I had to physically hang up the phone. I called Liberty back, advising them to cease and desist. Guess what, the same guy called back the next night, after 8: 30 pm. I have registered a complaint with Pura, and advised CL&P to keep info private. They are also on the Do Not Call List. Please do something with these people!
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a fkin scam it sucks big time
I am on a do not call list yet this electric supplier calls me daily. I spent time calling their customer care line and asked to be removed and yet they still call me EVERYDAY... HELP!
They can call as often as they want. The only way to stop the calls is to ask them to put you on the do not call list. This is the most deceptive company out there. They are making millions of money by slamming. lying and causing people headaches. I feel sorry for those that sign iu with them. There are so many complaints on the internet about them. Beware of this company they will harrass you until the end. DO not sign with them or you'll never be able to get out
Tell them this "type in your computer there that if one more person calls I will answer with an air horn blaster to their ear. Consider this as your warning. Did you type that in there? Yes? Good." Now if they call guess what you will do? Blast an air horn from a $ store into the phone.
They call about renewing your contract months in advance. We too are being harassed by them and no matter how many times you tell them to stop calling you, they change to a number that doesnt show on caller id and continue to call, trying to force you to renew your contract. THAT'S PURE HARASSMENT TACTICS.
Fraud, Illegal Use of Personal Information
On July 23, 2012. Liberty Power Corp sales representative Samira Siedge (Rep# 8013) approached my mother at her residence and offered to sign-up for a special program that would allow her to receive a discount to electricity bill. Siedge said that Liberty Power Corp is an affiliate of PECO Energy and provides a discounted program to the residents of Philadelphia county on behalf of PECO.
After I carefully reviewed the copy of the contract I realized that Liberty Power Corp is not affiliated with PECO Energy and that they signed up my mother for a much higher rate than PECO provides. I have chased Siedge down and asked her to return the account agreement and the PECO energy bill that she took from my mother. Siedge refused to return the account agreement even though the contract specifies that it can be cancelled within 3 days without a penalty.
When I asked her to return the account agreement again and said that I am going to call police she called her partner (black male, did not have identifying badge) who had threatened to physically injure me if I will attempt to call police. Then they both left the apartment complex.
I have immediately called Liberty Power Corp customer service line and notified them not to process this account. Their customer service representative said that my request was processed and gave me confirmation number: 1-[protected]. After researching customer complaints on the web, I am pretty sure that my request will not be processed.
I strongly advise you not to provide any information to Liberty Power Corp representatives. THIS IS FRAUD.
For those who already suffered from Liberty Power, we should collaborate to file a collective complaint and report Liberty Power to the appropriate regulatory bodies.
Here is my contact information, if you want to get in touch:
Daniil Krivov
[protected]@yahoo.com
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Daniil, if you still want to talk, i have a lulu of a case in Texas.
Larry Heitman
lphetiman@comcast.net
YEAH THEYRE SCAMMERS!
Fraud
Hey guys so my dad didn't know about all this fraud he signed the agreement with them, they told him that we wouldn't pay for some extra taxes. I did some research because this look to suspicious and i found out is a fraud what should we do any help?
The complaint has been investigated and resolved to the customer’s satisfaction.
Cancellation
I just signed up a 1 year contract w. Liberty power. After one day, i want to cancel it. I called, one of rep. Told me that i can cancel it without any termination fee since the contract still not in effective. He transfer me to the cancel line, but one of rep. Told me that i need pay early termination fee, even the contract still not enter yet! Wow, what a bad company, they bind me up. They told me that in nj, even you just signed a contract after one minute, you need pay the cancellation fee. I told her, the sales rep. Is not state that the contract has early termination fee. I am very stupid signed the contract without read it. The liberty power doesn't care about it, just to bind you up, and charge you the cancellation fee. Beware of the liberty power sales rep.
Im pretty sure that NJ has a 3 Day Cancelation Period to Rescind on any contract that is signed. If its dated and signed and its within 3 days NJ 3 Day Rescinding Period Law will protect you from paying the early termination fee. It will be very helpfull if you contact the NJ Power Authority. They oversee all utility companies are following state laws and guidelines. They actually make and enforce the laws to protect you as a consumer of electric and gas.
Did you end up canceling it and how?
Not worth it, stay where you are
Companies I hope you are lucky enough to check out this company before signing on. They will lie thier way. Not worth it, stay where you are
Forgery
Sold me electric at a less expensive rate in a 2 year contract and it was actually more expensive. When I tried to change suppliers, they threatened a large fee, which obviously made it unwise to change. I stayed for the two year contract and then went to change and they called to say I signed a three year contract; which I did not. I asked for proff; they...
Read full review of Liberty Power and 5 commentsStay away
This is a branch office or franchise of a company based out of Ft, Lauderdale Florida that recruits manpower off of the internet with the inducement of an "hourly wage" to "network" with small business owners for them via telephone. Instead its a job dialing at-random as a cold calling telemarketer and you will be paid on a needs basis once or twice per month and the amount will be indiscriminate. At one point they may try to turn you into a door knocker and pay you on a rewards basis with no gas card, no mileage reimbursement, no support materials. They seem to have learned sales and marketing from listening to Howard Stern broadcasts because they give pep talks like they belong on Last Comic Standing. I kept expecting paper managers Jesse or Eric to yell "Ba-Ba-Booey" at the staff. My advice is to avoid contact with these unemployed car salesman both as a staffer and as a potential customer.
Beware
Liberty Power is an independent Electricity Supplier, serving the needs of tens of thousands of business customers in 12 states across the country where there is a choice of energy suppliers. This national coverage provides our customers with the benefits of a strong purchasing team and expertise in understanding the needs of a large base of busine...
Read full review of Liberty Power and 87 commentsLiberty Power Reviews 0
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Overview of Liberty Power complaint handling
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Liberty Power Contacts
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Liberty Power phone numbers+1 (866) 769-3799+1 (866) 769-3799Click up if you have successfully reached Liberty Power by calling +1 (866) 769-3799 phone number 0 0 users reported that they have successfully reached Liberty Power by calling +1 (866) 769-3799 phone number Click down if you have unsuccessfully reached Liberty Power by calling +1 (866) 769-3799 phone number 0 0 users reported that they have UNsuccessfully reached Liberty Power by calling +1 (866) 769-3799 phone number
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Liberty Power emailscomplaints@libertypowercorp.com100%Confidence score: 100%Supportswallace@libertypowercorp.com98%Confidence score: 98%communicationtlocascio@libertypowercorp.com97%Confidence score: 97%marketingautodebit_jfax@libertypowercorp.com96%Confidence score: 96%
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Liberty Power address2100 W. Cypress Creek Rd, Suite 130, Fort Lauderdale, Florida, 33309, United States
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Liberty Power social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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