Life Time Fitness
Reviews and Complaints

It will all catch up with LIFETIME FITNESS. I think it is already, I have had two mailers "$0 to join". They don't care how it is ran! It is the numbers!

The people running this place have a long way to go. Sadly, like all corporate run companies, they only care about the money to keep running. All the employees are disposable, if the bottom dollar isn't met or exceeded.

They claim member loyalty is most important but it's the dollar that fuels the beast.

Money makes the world go round.

Idiots are the ones NOT speaking out against this company. As an employee, I'm doing everything I can to break free from this horribly misrepresented company. Better way of life my ###!

These people are not idiots! They are consumers who were scammed through loop holes! The people at Lifetime really need a business ethics class. Nobody deserves to be deceived out of their money.

Whoever wrote that we are idiots for not reading our contracts must work for Lifetime.
My husband went to Lifetime to purchase a membership for the family but told the sales representative that he was going to pay up for three months. Once the three months was over it would be up to me to continue. The rep told him that was fine. Never said anything about the cancellation policy. Never said anything about charging his credit card once the three month period was up. When my husband saw the charges that were not approved by him he called and said he no longer wants this. He again said please cancel. The customer service rep never said anything to him again about the cancellatoin policy. He was then charged again the next month. Finally after calling every name he was given a rep told him about the policy. Now, I understand that he should have read the contract better but isn't there such a thing as ethical business practice. Lifetime has obviously proven over and over that they are not interested in good business. STAY AWAY FROM LIFETIME FITNESS! The only thing they are working out is your wallett.

All the sales people at Lifetime Fitness blow crap out of their mouth to make people buy into their story. Unfortunately, when you realized the stuff isn't true you get mad and realize Lifetime Fitness does not value the customer nor the prospect. It is a churn and burn operation and consumers should avoid this organization.

Before I signed the paperwork in Michigan location the salesman kept mistalking himself so I asked for a manager. The manager came in and apologized and said that most of what the sales rep was saying was not the current "special and mispoke". So I walked away and as I was leaving I heard him say thanks for wasting my time.

When I complained all I received was a half ### apology from the sales manager. Again, no customer attention here...all staff and company profits first.

I came back with a buddy two weeks later as a guest and I saw the same guy lying to another prospect about all the benefits and low fees. Amazing how Lifetime Fitness did not take any actions for this guys behavior.

Save your time and find some other facility to work out at.

Lifetime Fitness loves to workout your wallet.
The customer comes last.
Every contract is designed to milk every ounce of money out of the customer.
Contracts are designed to make quitting the club nearly impossible (you must send a certified letter or show up in the club). Red tape = more lifetime money
@ lifetime fitness we make you pay for a lifetime!
aka lifecrime fitness

Dagny Taggert - you show your ignorance of MN law. MN IS a state where an employer can discharge an employee at will - just as an employee can leave at will. Go look up the law.

Don't let it get you down - most of these people that work at clubs are of very limited intelligence. Believe me, I've worked for Northwest and Lifetime and they are not the sharpest blades in the drawer.

I worked for FCA construction, a subsidiary of LTF in charge of architecture and construction. I interacted with Braham on a weekly basis - he was often loud and somewhat aggressive, but at the end of the day this is his life's passion and he takes it very seriously.

In response to the way LTF treats workers - I think the "Wiser than the average Bear" is a disgruntled ex-employee that is not in any way representing the experience most people had at LifeTime. I can say that everyone in our department was paid above industry standard wages and we were given numerous perks like flexible PTO, Free Family Gym Membership, Stock Purchase, 401K, insurance... I don't think that I was taken advantage of, and I don't think anyone in my department (50+ people) would argue that sentiment.

Additionally, they will not fire you on the spot. I am well aware of the hiring/firing process as I was partly responsible for both in my department - you are written up formally several times before the firing process even begins. Furthermore, in MN you can't be fired without cause, we are not an at-will state...

Regardless, I haven't worked there in over 2 years. I left willingly to pursue a different career path, but LTF was an amazing place to work. The motto "Healthy way of Life" was something that I do believe that they took seriously and I do believe that they treated their employees with a great amount of respect. I would also like to add that I am a female - and while you will always encounter misogyny in construction - I believe I was treated with ample respect in the clubs and at the corporate office.

LifeTime Fitness is owned by the biggest piece of [censor] known as Brahm Akradi. One might think he would be a tad bit humbled coming from where he did...cleaning up [censor] and washing your towels at a previous workout facility; it's true...he makes sure you know his story (part of the hiring requirment). Anyway, do not feel bad that you were not hired; the new policy is to only hire idiots so they can get the most out of you, take everything from you, while giving nothing in return. One thing to know is that they will fire you on the spot wthout warning only to fill positions with their friends. The men in power at that facility hate the female species especially if you hold any power. Everyone is disposable at that club. I know any employee that gave his/her all for well over a decade and that job was lifted rigth from under his/her feet...YOU are DISPOSABLE at LTF. You neither want to work there nor be a member because that whole Organization sucks and they do NOT stand behind what that teach/preach. Also, BA has a penis implant...

Most fitness club (especcially Lifetime) hiring managers are very discriminating, if they don't think of you as someone they would have sex with or that would boost their sales they usually will not even think of hiring you, yes they are jerks especcially this guy that interviewed you, they think they are better than everyone else and try to cut people down, don't let it get to you.

I have been a fitness trainer in Dallas, TX since the late 80's, it used to be that fitness clubs were not so discriminating, now they discriminate against, gender, race, length of hair/ hair style and especcially against age, sex and disabilities, they violate the whole discrimination laws of the EEOC,
I am degreed, have several certifications, positive attitude, very well built and still get discriminated against at Lifetime and other facilities because I am over 45.
I suggest that you get on Lifetime's job email list and apply again, record all they say, if you cannot do this over the phone ask for personal interview, find an employment attorney, file a complaint with EEOC and file a law suit against life time (for at least a years pay). they will be forced to hire you plus you will be awarded a years pay, the hiring manager will be fired and it will go on his record, he will never work in fitness clubs again. I suggest talking to an employment attorney first to find your best plan of action.
I plan on doing this also.

Andrenalyn, If you swear at them they will cancel your membership immediately and refund any prepaid activity!

That sucks. There Customer Service and sales guys could care less about you too! Lifetime Fitness is a joke! Well whatever you do, make sure you cancel by the 5th, or the charge you for 2 whole months if you don't! I've got my own issues with them, which you can read about in comments section of the 30 day cancellation policy thread. To anyone thinking about Lifetime Fitness, do yourselves a favor and run. Run as far as you can! If you don't, be prepared to be screwed over by them. Lifetime Fitness is a rip off.