Liftopia
Reviews and Complaints

As someone deeply passionate about skiing and snowboarding, I understand the excitement of planning a perfect trip to the mountains. Liftopia, a platform offering advance purchase of lift tickets, has garnered mixed reviews from customers. While some have praised the discounted prices and seamless ticketing process, others have expressed frustration with customer service and inflexible policies. It's essential to carefully review the terms and conditions before making a purchase to ensure a smooth experience. Despite some challenges, Liftopia remains a valuable resource for accessing ski resorts and enjoying the slopes at a discounted rate.

that it can happen. Overall, I've had a positive experience with Liftopia. The website is easy to navigate and the prices are unbeatable. I've used it to book ski trips for myself and my family and have never been disappointed. The only downside is that sometimes the selection of resorts can be limited, but that's to be expected with any discount booking website. I appreciate the timely updates when there are changes to the resort's hours or policies, it saves me a lot of hassle. One thing I do wish Liftopia would improve on is their customer service. I've had a few issues in the past and it can be difficult to get a hold of someone to help resolve the issue. But overall, I would definitely recommend Liftopia to anyone looking to save money on their next ski trip. Just be sure to double-check any links to the resort's website before booking.

So, I gotta say, I had a bit of a rough time with Liftopia. I made a mistake and bought some tickets that I couldn't use because I was all the way across the world. I tried to get a refund, but they wouldn't give it to me. I mean, come on, guys, cut me some slack! I'm just a regular person trying to have a good time on the slopes.

I even tried to dispute the charges with my credit card company, but Liftopia lied and said I never even contacted them. What kind of shady business practice is that? It's not cool, man. Not cool at all.

Honestly, I'm pretty disappointed with Liftopia. I thought they were supposed to be a good company, but it seems like they're just a bunch of liars. I wouldn't recommend using them if you can help it. There are plenty of other places to get your ski lift tickets from.

So, I tried out Liftopia for the first time to get some tickets for a day trip to Copper Mountain. I picked the date I wanted from their calendar and booked it. But when I got the confirmation, it said the tickets were for a whole week later! I was pretty bummed out about it, so I talked to their customer service people to try and fix it. But they just told me that they don't do day tickets and offered to give me a $200.00 credit for another trip instead. I mean, I guess that's better than nothing, but it still kinda sucks that they're holding onto my money until I can go skiing again.

Overall, I'm not super impressed with Liftopia. It seems like they're not very good at making sure their customers get what they actually want. And the fact that they don't do day tickets is kinda weird to me. I mean, isn't that the whole point of a site like this? To make it easy for people to get tickets for just one day of skiing? I don't know, maybe I'm missing something here.

Anyway, if you're thinking about using Liftopia, I'd say be careful. Make sure you double-check everything before you hit that "book" button. And don't expect them to be super helpful if something goes wrong.

So, I was trying to save some money on lift tickets for my kids at Grand Targhee Resort and decided to give Liftopia a try. I thought I could score a better deal there than at the resort itself. I ended up buying three two-day lift passes for a total of $552. But then, I went to the Grand Targhee website to check out their E-tickets for the same dates and number of tickets, and guess what? The total came out to be $531! I was pretty bummed out and called Liftopia to see if they could do anything about it. But, they basically told me to suck it up and deal with it. I felt like I got ripped off big time and I wouldn't recommend using Liftopia to anyone. They're just playing games and trying to make a quick buck off of unsuspecting customers. Stay away from them if you want to save some money!

I gotta say, I don't get all the hate for Liftopia. I've used their service a few times now and never had any issues. The way it works is pretty simple - you buy lift tickets at a discounted price, but you have to use them on the day you say you're going to. No refunds, no transfers. It's all spelled out pretty clearly when you make your purchase.

Now, I've seen some folks complaining about not being able to change the date on their tickets. But come on, people - that's not how this works. You're getting a good deal on lift tickets, but you have to commit to a specific day. If you're not sure when you're going to hit the slopes, then maybe Liftopia isn't the best option for you.

But if you know when you're going and you're willing to commit, then Liftopia can be a great way to save some cash. I've gotten some seriously good deals on lift tickets through their site. And hey, even if you end up not being able to use your tickets for some reason, you're not out any more money than you would have been if you'd bought them at full price.

So yeah, I don't really understand all the negativity towards Liftopia. If you're willing to play by their rules, you can save some serious dough on lift tickets. Just make sure you're committed to a specific day before you hit that "buy" button.

I gotta say, I had a pretty bad experience with Liftopia. Let me tell you a little story. So, I bought a ticket for Mammoth, but there was a gnarly blizzard going on. It was definitely not safe to ski, but Mammoth decided to keep a couple of the lower lifts open. When I contacted Liftopia about getting a refund, they told me that they only refund if the entire mountain is closed. And let me tell you, Mammoth ain't gonna close the whole mountain just for some refunds. Liftopia basically told me tough luck and that it was in the fine print. Like, come on man! I get it if I don't use the ticket for personal reasons, but when Mother Nature is being dangerous, I think a refund or raincheck is warranted. I'm never using Liftopia again, but if you do decide to use it, just know what you're getting into.

So, my dad was trying to do a nice thing for my kids and get them a gift card to a water park at a ski resort for Christmas. He went to buy it directly from the resort, but somehow ended up on Liftopia's website. When he called to confirm that the gift card would work at the water park, the person on the phone said they were from the resort and assured him that it would be fine.

Well, it turns out that the water park doesn't accept Liftopia gift cards. We've tried to get in touch with Liftopia multiple times to get a refund, but they're not being very helpful. It's frustrating because we're not exactly rolling in dough, and losing $350 to these scammers is a pretty big hit this time of year.

Honestly, I wouldn't recommend using Liftopia. They're clearly not a trustworthy company, and it's not worth the risk of getting ripped off. Stick with buying directly from the resort or finding another reputable source for your ski resort needs.

So, I was trying to buy a lift ticket for a local resort on Liftopia today. I found a great deal for a 1-Day ticket for only $27.99. I was excited to get on the slopes, but unfortunately, my transaction was declined. I had more than enough money in my account, so I was confused as to why this was happening. I tried to clean up my information and verify my card numbers, but it still didn't work. I even tried two more times, but it was still declined.

What's interesting is that Liftopia was able to put holds for those $27.99 on my banking account, but I still didn't get my lift ticket. I was frustrated and confused, so I called my bank twice and Liftopia twice to try to resolve the issue. Unfortunately, it's still unresolved, and I'm now broke because of the holds on my account. I'm also lift ticketless because of this website.

I spoke to a woman named Beth and a gentleman named Sigmund during my calls to Liftopia. I have to say, they were both very hostile and had very poor customer care. They didn't offer any help and were on the offensive throughout our conversation. It was really disappointing to experience such poor customer service.

I guess this is how Liftopia gets their return customers. But for me, I will not be using this website again. I will also continue to tell others about this incident. I'm very unhappy that I can't ski and have no money to buy a ticket from another outlet. I asked for a resolution multiple times, but none was offered.

Overall, my experience with Liftopia was not a good one. I hope they can improve their customer service and fix their technical issues so that others don't have to go through what I did.

I gotta say, I had a pretty frustrating experience with Liftopia. I was trying to get my son a lift ticket and rental combo for a day of skiing with his buddies, and I thought I had everything all set up. But when I hit the submit button, I got some kind of error message that basically said "oops, something went wrong." I tried again, but got the same message.

Then things got even worse. I got an email from my credit card company saying that I had been charged twice for the tickets! I didn't get any kind of receipt or confirmation from Liftopia, so I was totally confused and frustrated. And of course, there was no customer service available at the time to help me figure out what was going on.

The next day, I called the mountain to see if they could help me out, and they told me that I had to contact Liftopia. I didn't even realize that I had made the purchase through Liftopia - I thought I was on the mountain's website. But when I finally got through to a "customer service" person at Liftopia, they told me that the charges were just "requests" and that they would be removed in a day or so.

Now, here's the thing that really got me steamed. The reason why my order didn't go through in the first place was apparently because there was some tiny error in my billing address or zip code. But the error message that I got didn't say anything about that! If it had, I would have tried to fix it and get my order to go through. But instead, I was left in the dark and my son ended up having to pay full price for his lift ticket at the mountain.

I mean, come on, Liftopia! You're an online commerce company - you should have a better system than this! How about giving us a specific error message so we know what to fix? And how about having some actual customer service available when we need it? I was really disappointed with my experience, and I'm not sure if I'll be using Liftopia again in the future.

I gotta say, Liftopia is not the best. I got a gift card from my girl for Christmas, $250 worth, but I can't even use it because of my health condition. I got Deep Vein Thrombosis, which is a fancy way of saying I got blood clots in my calf. My doctor said I can't ski because of the blood thinners I gotta take all the time. So I wrote to customer service right away, but they didn't even read my message. They just sent me some generic response from Katie, saying they can't do anything about it. She even said something about my "travel situation," which is just plain wrong. I ain't got no travel situation, I got a medical condition. And they just took my money for a gift card that I can't even use. That's just greedy corporate BS, if you ask me. They try to act all friendly and human with their ads and games, but they're just like any other big internet company, all about the $$$$. Katie even suggested I give the gift card to someone else, like it's no big deal. But $250 is a lot of money, especially for regular folks like me. Liftopia just crapped on my Christmas, and I ain't gonna forget it. I heard someone else got screwed over by Liftopia too, but they got their money back by going straight to their credit card company. So that's what I'm gonna do. I ain't never gonna use Liftopia again, but I'm gonna tell everyone I know who can ski to stay away from them too. Don't buy gift cards for your friends on Liftopia, 'cause they don't care about you or your problems. These guys suck!

I bought lift tickets from Liftopia two years ago for a ski resort in Colorado. Unfortunately, I had to cancel because the resort closed due to Covid. Liftopia offered me a credit to use the next season. However, when I returned to the resort the following year, they no longer accepted lift tickets from Liftopia because the resort had new ownership. This was frustrating because I had already spent money on hotel rooms for that weekend, which ended up being wasted. Liftopia assured me that the credit would not expire and could be used at various locations worldwide. However, for the past three years, I have been unable to use this credit as promised. Every time I try to purchase tickets using my Liftopia account, there is no option to use the credit, only to buy tickets with my personal credit card. I tried using the chat box for assistance, but the agent kept directing me to the same page I had already visited multiple times. She explained that if the option to use Liftopia credit was not available, it meant that it was not in their inventory at that time. She suggested other nearby resorts, but I encountered the same issue each time. The website shows deals for the date and location I want, but the Liftopia credit cannot be used. Liftopia provided me with an ID number for my credit, which confirms the credit. They keep reminding me that the credit does not expire, but if I can't use it, it's pointless to have it. I would like a refund as I have already wasted a significant amount of time and money dealing with this company. My Liftopia order number is [protected]. I hope this issue can be resolved and I appreciate your assistance, ComplaintsBoard.com!

So, my old lady got me some lift tickets from Liftopia, but I messed up my back at work and now I'm on Workman's Comp. I tried to get a refund or transfer, but their customer service was straight up garbage. They wouldn't help me out at all. I'm never using them again.

I had a terrible experience with Liftopia. I tried to purchase lift tickets for my ski trip, but the website kept crashing and giving me error messages. After several attempts, I finally managed to complete my purchase, but the tickets never arrived in my email. I tried contacting customer service, but they were unresponsive and unhelpful. It took me several days and multiple phone calls to finally get my tickets, and by then, my ski trip was already over.

I was extremely disappointed with the service I received from Liftopia. It's clear that they don't care about their customers and are only interested in making a profit. I would never recommend this company to anyone and will never use their services again. It's a shame that such a terrible company is still in business.

So, I was checking out Liftopia for some ski tickets, but I found out that the ski resort's website had a way better discount. Now, I'm trying to get a refund for my Liftopia tickets, but I'm not too hopeful about it. It would be great if they had a policy for refunds within 24 hours or matched the discount from the ski resort. Honestly, I wouldn't recommend using Liftopia.

So, me and my buddies decided to buy tickets for a race we were gonna watch using Liftopia. But, guess what? The race got postponed to the next day. And when we asked Liftopia to switch our tickets, they flat out refused! Can you believe that? But, here's the kicker - they actually switched the tickets for our friends who bought them the night before! What kind of nonsense is that? It's like they're punishing us for being responsible and buying our tickets in advance. And don't even get me started on their customer service. It stinks worse than a skunk's armpit!

Yo, so I got this gift certificate for Liftopia and I was pretty stoked to use it. But let me tell you, it's been a struggle. I've only been able to use it once in the past four years because Liftopia never seems to have lift tickets available. Like, what's the point of having a gift card if you can't even use it, you know what I mean?

And then, to make matters worse, they send you to these third party sites where you can't even use your gift card for a lot of purchases. Like, what kind of scam is that? You end up having to pay out of pocket and it's just not cool.

Overall, I'm pretty disappointed with Liftopia. I wouldn't recommend getting a gift card from them unless you want to deal with a bunch of hassle and frustration.

It is an awful company that doesn't stand behind anything at all. They care nothing about their reputation, customers, service and what they provide. It can be clearly seen from their attitude they give left and right.
I paid extra money for an opportunity to change the dates of my flight because I wasn't sure when exactly I had to arrive (it happens). When I eventually decided to change the dates, the website asked me to pay for that. I immediately called customer service and asked what I had to do with this. They said they can't help me with this, their system doesn't see my payment and I have to buy these tickets. Excuse me, but I paid one week ago and you haven't received my money yet?! What a nonsense!

Back in December I have purchased a ticket to a local resort from Liftopia. It was a Christmas present for my brother. He loves skiing so I thought it was a perfect gift. Later I received a message stating my ticket was cancelled. I immediately contacted Liftopia customer care and they offered me a refund. It is now April 21 and still no money! When I contact them I get only fake promises and nothing more! Don't deal with these clowns!