Liftopia
Reviews and Complaints

I bought lift tickets from Liftopia two years ago for a ski resort in Colorado. Unfortunately, I had to cancel because the resort closed due to Covid. Liftopia offered me a credit to use the next season. However, when I returned to the resort the following year, they no longer accepted lift tickets from Liftopia because the resort had new ownership. This was frustrating because I had already spent money on hotel rooms for that weekend, which ended up being wasted. Liftopia assured me that the credit would not expire and could be used at various locations worldwide. However, for the past three years, I have been unable to use this credit as promised. Every time I try to purchase tickets using my Liftopia account, there is no option to use the credit, only to buy tickets with my personal credit card. I tried using the chat box for assistance, but the agent kept directing me to the same page I had already visited multiple times. She explained that if the option to use Liftopia credit was not available, it meant that it was not in their inventory at that time. She suggested other nearby resorts, but I encountered the same issue each time. The website shows deals for the date and location I want, but the Liftopia credit cannot be used. Liftopia provided me with an ID number for my credit, which confirms the credit. They keep reminding me that the credit does not expire, but if I can't use it, it's pointless to have it. I would like a refund as I have already wasted a significant amount of time and money dealing with this company. My Liftopia order number is [protected]. I hope this issue can be resolved and I appreciate your assistance, ComplaintsBoard.com!

So, my old lady got me some lift tickets from Liftopia, but I messed up my back at work and now I'm on Workman's Comp. I tried to get a refund or transfer, but their customer service was straight up garbage. They wouldn't help me out at all. I'm never using them again.

I had a terrible experience with Liftopia. I tried to purchase lift tickets for my ski trip, but the website kept crashing and giving me error messages. After several attempts, I finally managed to complete my purchase, but the tickets never arrived in my email. I tried contacting customer service, but they were unresponsive and unhelpful. It took me several days and multiple phone calls to finally get my tickets, and by then, my ski trip was already over.

I was extremely disappointed with the service I received from Liftopia. It's clear that they don't care about their customers and are only interested in making a profit. I would never recommend this company to anyone and will never use their services again. It's a shame that such a terrible company is still in business.

So, I was checking out Liftopia for some ski tickets, but I found out that the ski resort's website had a way better discount. Now, I'm trying to get a refund for my Liftopia tickets, but I'm not too hopeful about it. It would be great if they had a policy for refunds within 24 hours or matched the discount from the ski resort. Honestly, I wouldn't recommend using Liftopia.

So, me and my buddies decided to buy tickets for a race we were gonna watch using Liftopia. But, guess what? The race got postponed to the next day. And when we asked Liftopia to switch our tickets, they flat out refused! Can you believe that? But, here's the kicker - they actually switched the tickets for our friends who bought them the night before! What kind of nonsense is that? It's like they're punishing us for being responsible and buying our tickets in advance. And don't even get me started on their customer service. It stinks worse than a skunk's armpit!

Yo, so I got this gift certificate for Liftopia and I was pretty stoked to use it. But let me tell you, it's been a struggle. I've only been able to use it once in the past four years because Liftopia never seems to have lift tickets available. Like, what's the point of having a gift card if you can't even use it, you know what I mean?

And then, to make matters worse, they send you to these third party sites where you can't even use your gift card for a lot of purchases. Like, what kind of scam is that? You end up having to pay out of pocket and it's just not cool.

Overall, I'm pretty disappointed with Liftopia. I wouldn't recommend getting a gift card from them unless you want to deal with a bunch of hassle and frustration.

It is an awful company that doesn't stand behind anything at all. They care nothing about their reputation, customers, service and what they provide. It can be clearly seen from their attitude they give left and right.
I paid extra money for an opportunity to change the dates of my flight because I wasn't sure when exactly I had to arrive (it happens). When I eventually decided to change the dates, the website asked me to pay for that. I immediately called customer service and asked what I had to do with this. They said they can't help me with this, their system doesn't see my payment and I have to buy these tickets. Excuse me, but I paid one week ago and you haven't received my money yet?! What a nonsense!

Back in December I have purchased a ticket to a local resort from Liftopia. It was a Christmas present for my brother. He loves skiing so I thought it was a perfect gift. Later I received a message stating my ticket was cancelled. I immediately contacted Liftopia customer care and they offered me a refund. It is now April 21 and still no money! When I contact them I get only fake promises and nothing more! Don't deal with these clowns!