Living Lean review: Product never received! 181

Today, June 20th, I was shocked to find this charge on my credit card account. I looked back and it had been charged 2 previous months. I cancelled the three charges with the credit card and then went on to call Living Lean. Spoke to Gian (in the Phillipines)who transferred me to some one named Rose who supposedly was a supervisor. Phone call was conveniently dropped. Called again, spoke with Carla again transferred me to Holly, who said my husband was told he would be billed for a website. Nooooooo... he never ordered it. He ordered the tea, within 30 minutesof his order, he cancelled the tea. I spent probably 2 hours getting this thing resolved. I am keeping my fingers crossed that it is trully resolved. I am going to keep track of it, daily! I am also going to contact better business bureau and fraud bureau locally.

I, unlike most of you, luckily noticed a small charge of 1.95 on my account from living lean. So I was able to cancel it BEFORE i got charged 19.95. The lady on the phone was very rude and kept telling me they didnt already charge my card and I should keep the program. I could barely understand what she was saying.

And I actually did read the agreement and saw nothing about it, so to the one out of 50 people who tried to make us all look like idiots, don't feel proud of yourself. Everyone got scammed the same way here and you're obviously the exception, not the rule.

So look out for the 1.95 charge! It can prevent you from getting charged further! and get the conf. number!

I got zapped by Living Lean also. I order the tea and after thinking about it decided to cancel the order. Guess what the number they provided a disconnected number was. I immediately contacted my credit card provider. I returned the tea when it arrived and initiated the paper work necessary to stop the charges. I got my tea money back minus the expense of sending the stuff back. Then these $19.95 charges started showing up and I thought my wife had enrolled in some program as she does from time to time. After a couple of months I asked her how it was working out. That is when I found out she did not know anything about Living Lean. This started me thinking about the tea business and what a scam I thought that was. The Living Lean name seemed familiar to me so I went to Google and searched Living Lean. Thanks to the comments I read on this web site, I discovered Leaving Lean was just another scam from the tea folks. I called customer support and got a confirmation number from someone who does not speak English very well for a return of 19.95. I also cancelled my membership. I am out two charges of 19.95 and not a happy camper. I am going to contact my credit card provider and turn up the heat.

Thanks to all you folks out there who wrote comments and good luck to those who have been scammed.

This company took $19.95 from my bank account on April21, 2008 ; May 21, 2008 and June 21, 2008. I don't know who they are nor what they sell!

Same old story as everyone else! Two months of charges for $19.95 from Living Lean.
Call [protected] which is the customer service line and raise hell. The first person I spoke to only offered to credit me for one month. NOT good enough! I spoke to her supervisor and I got my money back for both months. Don't let them get away with these ridiculous charges for a program that you're "automatically" signed up for!

MUST READ MUST READ MUST READ.

Living Lean #[protected], Eileen Schmidt, the only customer service rep, eileen@selfhelpsworks.com. Spoke with her few times now. Owner is Mr. Lou Ryan.

Raven Media, #[protected] ext 108 Laura, customer service rep who helped me. Her Manager Mr. Ryan Riddle #[protected] cell phone.

Supreme Brands #[protected], Judy Ito, account supervisor, who stopped returning my calls and would not help me. Never can get a live person for this company. Always have to leave a message and call you back and number will not show on caller ID.

I bought green tea from Supreme Brands back in april 2008. I used the tea and never noticed a difference and canceled with supreme brands. Then I received an invoice from Men's health magazine and cancled that without a problem. Then I noticed a charge for Living Lean at end of april for $19.95. I thought it was Supreme Brands charging me atfer I canceled and called them and they said it was a a different company for weight loss management I had signed up for and would have to call them. I called in April 08 and it went to a recording telling you what to do if you think there were fraudulent charges on your credit card. You had to do this and that and was not worth the hassel. No charge in may 08 and then one at end of June of 08. Now, I was angry and re-called Living Lean and someone actually answered. I spoke with Eileen schmidt and she refunded one month the first time I spoke with her at end of june 08 but would not refunded the 2nd charge of 19.95 saying I have to take responsibility for my actions and the I checked to sign up for free 21 day trial of living lean. I still was not happy. She gave me a number for her boss Mr. Ryan which I don't remenber what it was and left a message and he has yet to return my call. I spoke with Eileen yesterday 7-10-08, and she would sill no refund my 2nd charge and Mr. Ryan is a very busy businees man, ya busy scamming people. She insisted I checked a box for living lean ans sent me there ad and the box was unchecked. I went onto supreme brands and pretended I was ordering tea again and to see where there ad was. It was on the second page below where you enter you creidt card, which was not displayed unless you scrolled down just a bit.Depending how your computer monitor displays the page, you have to scroll down and hit submit for the green tea. Well the living lean box is automatically checked for you and til his day Eileen insists it is not checked.

I found the number to Raven media and saw it was some how connected to Living Lean. I called Ryan 'cell phone which I found on an ad he wrote and left a message just a few days ago. Laura called me back yesterday. Well Raven Media handles different products for different companys. It handels one product for living lean, but not the one that I was automatically signed up for. Laura was great, she said she would call Living Lean and talk to them, but didn't know if it would do anything.

As before Eileen Schmidt retured one charge for $19.95 and it did hit my account. I received an e-mail form her yesterday saying she is giving a full refund and sorry for any problems caused.

This is the new age for internet marketing for getting you trapped into things you never heard of when you go online to purchase a specific product.

Best weight loss program is BODY FOR LIFE BY BILL PHILLIPS. Buy the book at target or somewhere similiar. I personally did the 12 week program and went from 186 to 168 and 14% Body fat to 5.9%. Check out Bodyforlife.com.

Correction: Mr. Ryan Riddle's cell phone is [protected] with Raven Media which handles some customer service for Living Lean.

The same thing happened to me. I called the toll free number and insisted on a refund. They gave me a confirmation number and said I will get a refund. But I had to insist vigorously.

The company kept charging my account even after cancellation.

Same thing has been happening to me. I signed up for the tea, canceled after the first shipment. Never was aware that somehow it included this Living Lean stuff. Called to cancel that too. Got the out of service number. Got ahold of Wu Yi and they said they would cancel LL for me but I should call also and gave me the same out of service number. There was yet another charge this month on my checking account. Has anyone actually gotten this to stop or gotten any refund?

I was paying for my wife's package that she ordered not knowing that it was a scam, when we finally discussed it figured out that it was a scam and cancelled. I cancelled and was offered one months worth, insisted on sspeaking with a manager who offered three months worth of charges. Be persistent.

I SEE THIS HAPPENS ALOT TO THIS COMPANY. DO NOT ORDER FROM HERE

I had 4 unauthorized charges for $19.95 taken out of my checking account. They are hooked up with wu ti diet tea. If you order the tea you get access to some sort of web site that helps you lose weight. I never knew anything about this web site. I did not choose this program. I called and they are returning 3 of the 4 charges. One I let them have due to my ignorance for ordering something like wu ti to begin with. Here is a number that I used. [protected] Hopefully this will be helpful to others that have had this happen. If you have not ordered Wu ti yet DON'T. I will never order anything like this again. I now have to go after the wu ti people. I stopped this in April and they are still sending me tea.

I AGREE WITH EVERYTHING THAT WAS SUBMITTED, I HAVE HAD THE SAME PROBLEM WITH LIVINGLEAN BEING CHARGED TO MY MASTERCARD AND I DON, T EVEN KNOW WHAT IT IS, THEY REFUSE TO CANCEL IT, TELLING ME TO CALL BACK ON THE 19TH OF SEPT. I REALLY DON, T KNOW WHAT TO DO, THIS COMPANY IS A BIG RIP-OFF.

I am having the same problem, but to make matters worse I am in Australia and am having difficultly even being able to ring them, I can't work the exact area codes. Can anybody help me with this? I have [protected]

Cant believe that they have still have been taken money out of my account when it was canceled not only was it canceled but l also had sent the item back unopened and l never received a refund what a scam they had stated that you would get a full refund with any unopened item which l did not and then they say cancel any time thats ok l don't get an item but they take my money out of my account for something l don't even get would not recommend this company to any one have emailed them but to no reply guess of to the bank to have them stop taken my money thanks alot.

I just called the toll free number and after complaining for quite some time I got them to agree to refund my money - here's hoping it really happens. My advice to all is to get a manager on the phone and be persistent about getting a REFUND.

I just checked my bank account for the past 3 months, and my account has been charged for this living lean deal after i cancelled more than 3 months ago!

want to stopp oreder aand get reimbursed

The parent company of Living Lean is:
Iworks, 249 East Tabernacle, St. George, UTAH 84770,
Tel [protected],
Email ryanriddle@iworks.com

You can report them to www.ic3.gov and file a complaint at www.FTC.gov

CPA Upsell
Google Money Profit
Fit Factory
Network Agenda
Grant Resource Center
Living Lean
Everyday Legal Forms
Funding Accelerator
Rebate Millionaire
Express Business Funding
http://iworks.com/products.html

Raven Media companies:

Express Business Funding
Grant Search Assistant
Grant Writer Pro
Grant Master
Easy Google Profit
IWORKS
http://www.linkedin.com/pub/raven-media/3/977/528

I just called an got a refund from this company, we had ordered tea over 1 year ago if not more and then all of a sudden we notice this living lean charge on our account. they had a phone number on our accont next to the charge so I called and they said they are giving me a refund, I reported this to the better business bureau.. Please do the same! The phone number I had for living lean was [protected]...Stay on them and Be FIRM.. But PLEASE TURN them in..DON'T LET THEM GET AWAY WITH THIS...

http://ftc.gov/opa/2010/12/iworks.shtm

Jeremy Johnson FTC lawsuit is valued over 500 Million dollars.
- Jeremy Johnson and Todd Vowel are actively involved in money laundering. Jeremy Johnson, Todd Vowel, Jason Vowels, Bryce Payne, Jason Peterson, Paul Ford, Duane Fielding, Ryan Riddle are all MAIN TARGETS in a criminal investigation from the FDIC for money laundering and processing casino games.
- Jeremy Johnson has over 10 million hidden in the mountains of St George
- When Jeremy Johnson is finished scamming his victims from millions, he than sells the consumers credit card information to Jason Peterson in Tampa Florida.
- Jeremy Johnson has illegally paid Mark Shurtleff thousands of dollars through various “ shell companies” along with Cory Pulsipher the active sheriff.
- Jeremy Johnson has lost over 15 million gambling at Wynn Las Vegas.

Contact: Jeremy Johnson directly: [protected]
FTC Contact: Collot Guerard: [protected]
AG Contact: Mark Shurtleff [protected], [protected]
Senate Contact Bob Bennett: [protected]

For Release: 12/22/2010
FTC Charges Massive Internet Enterprise with Scamming Consumers Out of Millions Billing Month-After-Month for Products and Services They Never Ordered
Defendants Allegedly Created 51 Shell Companies to Carry Out Deception
The Federal Trade Commission is taking legal action against a far-reaching Internet enterprise that allegedly has made millions of dollars by luring consumers into “trial” memberships for bogus government-grant and money-making schemes, and then repeatedly charging them monthly fees for these and other memberships that they never signed up for. The FTC seeks to stop the illegal practices and make the defendants pay redress to consumers and give up their ill-gotten gains.
“No consumer should be sucker-punched into making payments for products they don’t know about and don’t want, ” said FTC Chairman Jon Leibowitz.
The FTC’s complaint alleges that the defendants offer consumers bogus money-making and government-grant opportunities. They claim that the offers are “free” or “risk-free, ” and that they will charge customers only a small shipping and handling fee.
According to the FTC’s complaint, the operation, doing business under the name I Works and controlled by Jeremy Johnson and nine other individuals, uses websites that tout the availability of government grants to pay personal expenses or pitch various money-making programs. The websites offer “free” information at no risk and ask consumers to provide their credit or debit card numbers to pay for a small shipping and handling fee such as $1.99. When consumers provide their billing information, though, I Works proceeds to charge them hefty one-time fees of up to $129.95 and monthly recurring fees of up to $59.95 for the grant or money-making programs. I Works charges them additional monthly fees for one or more unrelated programs that consumers did not agree to.
The FTC’s complaint alleges that this scheme has caused hundreds of thousands of consumers to seek chargebacks – reversals of charges to their credit cards or debits to their banks accounts. The high number of chargebacks has landed the defendants in VISA’s and MasterCard’s chargeback monitoring programs, resulted in millions of dollars in fines for excessive chargebacks, and prevented the defendants from getting access to the credit card and debit card billing systems using their own names. To keep the scam going, the defendants tricked banks into giving them continued access to these billing systems by creating 51shell companies with figurehead officers, and by providing the banks with phony “clean” versions of their websites.
The FTC has charged the defendants with violating the FTC Act by misrepresenting that government grants are available for paying personal expenses, that consumers are likely to obtain grants by using the defendants’ program, that users of their money-making products will earn substantial income, and that their offers are free or risk-free. The complaint also alleges that defendants failed to disclose that consumers who pay a nominal shipping and handling fee will be enrolled in expensive plans that charge consumers fees until they cancel, and that the defendants charged consumers’ credit cards and debited their bank accounts without their consent.
In addition, the FTC alleges that defendants posted deceptive positive reviews and used deceptive testimonials that misrepresented the benefits of their grant services. Finally, the FTC has charged the defendants with violating the Electronic Fund Transfer Act and Regulation E by debiting consumers’ bank accounts without their signed written consent and without providing consumers with a copy of the written authorization.
As alleged in the complaint, the defendants gained access to the Visa and MasterCard systems through many entities. The banks included Wells Fargo, N.A., HSBC Bank USA, First Regional Bank, Harris National Association, and Columbus Bank and Trust Company. The payment processors the defendants used included First Data, ECHO, Global Payment Systems, Litle & Co., Moneris, Payment Tech, Trident, and Vital, as well as independent sales organizations, including CardFlex, RDK Inc., Merchant eSolutions, Pivotal Payments, PowerPay, and Swipe Merchant Solutions.

The FTC complaint names 10 individuals, 10 corporations, and 51 shell companies as defendants. As alleged in the complaint, the lynchpin of the enterprise is Jeremy Johnson, the sole owner and officer of I Works Inc., which has done business under numerous names. The FTC’s complaint names Johnson and nine other individual defendants: Duane Fielding; Andy Johnson; Loyd Johnston; Scott Leavitt; Scott Muir; Bryce Payne; Kevin Pilon; Ryan Riddle; and Terrason Spinks. In addition, the 10 corporate defendants are: I Works Inc.; Anthon Holdings Corp.; Cloud Nine Marketing Inc.; CPA Upsell Inc.; Elite Debit Inc.; Employee Plus Inc.; Internet Economy Inc.; Market Funding Solutions Inc.; Network Agenda LLC; and Success Marketing Inc.
The 51 shell companies named in the complaint are Big Bucks Pro Inc., Blue Net Progress Inc., Blue Streak Processing Inc., Bolt Marketing Inc., Bottom Dollar Inc., doing business as BadCustomer.com, Bumble Marketing Inc., Business First Inc., Business Loan Success Inc., Cold Bay Media Inc., Costnet Discounts Inc., CS Processing Inc., Cutting Edge Processing Inc., Diamond J. Media Inc., Ebusiness First Inc., Ebusiness Success Inc., Ecom Success Inc., Excess Net Success Inc., Fiscal Fidelity Inc., Fitness Processing Inc., Funding Search Success Inc., Funding Success Inc., GG Processing Inc., GGL Rewards Inc., Highlight Marketing Inc., Hooper Processing Inc., Internet Business Source Inc., Internet Fitness Inc., Jet Processing Inc., JRB Media Inc., Lifestyles For Fitness Inc., Mist Marketing Inc., Money Harvest Inc., Monroe Processing Inc., Net Business Success Inc., Net Commerce Inc., Net Discounts Inc., Net Fit Trends Inc., Optimum Assistance Inc., Power Processing Inc., Premier Performance Inc., Pro Internet Services Inc., Razor Processing Inc., Rebate Deals Inc., Revive Marketing Inc., Simcor Marketing Inc., Summit Processing Inc., The Net Success Inc., Tranfirst Inc., Tran Voyage Inc., Unlimited Processing Inc., and Xcel Processing Inc.
The Commission vote to file the complaint was 5-0. The complaint was filed in the U.S. District Court for the District of Nevada.
NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe”
that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendants have actually violated the law.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP [protected]). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1, 800 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.
MEDIA CONTACT:
Office of Public Affairs
[protected]
STAFF CONTACT:
Collot Guerard
Bureau of Consumer Protection
[protected]
(FTC File No. 1023015)
(I Works)

I too am a subject of this scam that was perputrated through the WuYi Tea website -- silly me thought I was dealing with Wu Long tea, with whom I have had a great prior experience, by taking a short cut through an advertisement, claiming that oprah endorsed the product.
I have not authorized this sale and constant calls have not resulted in any success. I am disabled and take 32 pills per day, I do live lean every day financially --- I don't need any one ripping me off! This company should not be allowed on the internet -- call the internet police -- they are committing a serious crime!

I had the same thing happen to me. I contacted Wu-Yu and told them I googled the Living Lean company and saw similar complaints of unathaurized charges associated with people who bought wu-yi tea. Their response was that the Living Lean thing is part of their program? What am I getting for the $19.99? Nothing! And they already charged me $29.99 a month after I ordered their tea which they trick you into thinking is a free same as long as you pay shipping. I contacted them about that too and they said its in the agreement that you get billed for the tea after a month. DONT BUY FROM WU-YI! Its not worth the headache, or the money, and you can get oolong tea at plenty of other places that wont try to scam you.

I have had a similar experience the company is conected to a diet tea that you purchase on the intenet. During the purchase of the tea a pop up box comes up about an offer of on line support. when you close the box it automatically signs you up for the online support whether you accept the deal or not. You have to call [protected] to have your order cancelled and a refund to your credit card. Ask for an email confirmation and send it to the fraud department for your credit card. If they continue to charge your card the credit company will go after the merchant. It is a pain but they can still charge your card and you are responsible until you can confirm that you have cancelled this purchase to your credit card company. When you speak with the agent it is a customer service call center that does not even mention Living lean in Las Vegas until you ask the service agent what company they work for. It is a hassel.

The same thing happened to me. I ordered a free sample and agreed to pay the shipping charges and used my card. A couple of weeks later, I noticed a bank entry from this company for $19.95. I immediately called my bank and told them it was unauthorized, whereupon I called the company and told them I did not authorize the $19.95 and to cancel and credit back my account. Today I check my bank statement and another entry has been made deducting this same amount.

Call [protected] immediately during business hours to cancel the membership FIRST so that you do not get any more charges. The operator will not help you get your money back, but they will stop them.

Getting money back will not be easy and you will need to start at your bank.

The same thing just happened to me. I was checking my bank statement on line and I noticed two charges. One for the tea, which I thought was free. They charged me $34.90 and then for this Living Lean in Las Vegas. What the heck is that? I called Wu-Yi and I cancelled and I just called this Las Vegas company to cancel. They can be reached at [protected]. They do a good job in trying to keep you as a member without giving you a refund. You have to be really firm with them and tell them that you a full refund. They want you to look at the site and try it. Just tell them NO and give you a refund. It is crazy. I told him that I never authorized this charge and he said that it is on the site when you ordered the tea. I don't remember seeing that and I will tell you one thing. I am going to be more careful about ordering anything on line unless it is from a reputable company.

I didn't even sign up for wu-ti! They just took money out of my account and now i already have two charges from this living lean place. They say it's not a scam because the fcc approves their methods but the problem is, i never authorized anything to begin with. They say i authorized it through wu-tea, but if i didn't even authorize wu-tea, then i never authorized that. This is theft.

I do want to say this though. the way i treated the man on the phone at living lean, he was extremely patient with me and my swearing. asked for a supervisor, he stayed on the phone with me through the whole time. I talked to sup and got my refund. I wish customer service was like this everywhere aside from the theft thing.

How would living lean get hold of my bank details and how do I get my money back. PLEASE advise. susie

Bob, what you need to do is cancel your card and get a new one. Inform your credit card company or bank of what is heppening and get a hard copy statement of the unauthorized charges. Once these hacks have your three-digit security code, they can take as much from your account as they want unless you get your card cancelled right away. OK?

i got 4 charges from same company, so i called my credit card company and told me to contact living lean first, and so i did.Apparently, when i ordered a trial of wu-yi tea, this living lean comes as a package, which i wasnt aware. So when i cancelled wu-yi tea, living lean keep on charging me because they are different company, anyways i called this number [protected] a customer service of living lean, so after putting me on long holds and yelling conversation, they finally said to cancel it and give me a refund, so i will wait for that and change my credit card.goodluck to everybody who have same problem as mine

Their telephone number is [protected], everyone should call them and complain like hell, after several times of raising hell with them, they agreed to give me back the two payments. however, you have to keep insisting on getting your money back. Another way to stop them is to get another bank card from your bank. good luck!

They told me that living lean was a subsidiary of WuYi Tea and that when you agreed to try the tea you agreed to taking living lean although no one seems to know where this company came from nor have received anything from them. After I raised hell with WuYI, and I do mean hell, (no more nice guy) so far I have not had another deduction from them, I notified better business bureau, notify your bank, and change your bank card number, it may be an inconvenience, but it will stop them from deducting money from your card acccount. I also notified Oprah Winfrey, that they were using her as advertising for their company. Also, complain to your bank and put in a dispute of payment, the bank will tire of you calling and also stop charges. If Everyone, keep calling and complaining to them, they will leave old customers alone and move on to someone new.
THE NUMBER FOR LIVING LEAN IS: [protected]

Close your credit card.

I CALLED IN APRIL AND CANCELLED THIS MEMBERSHIP. TWO $19.95 AMOUNTS HAVE BEEN SINCE TAKEN FROM MY BANKING ACCOUNT THROUGH MY CREDIT CARD ON 4/14 AND 5/14. SINCE THIS ACCOUNT HAS BEEN CANCELLED AND NO PRODUCTS (TEA), YOU SHOULD NOT BE CHARGING MY CHECKING ACCOUNT. I WOULD LIKE THIS ALL STOPPED IMMEDIATELY. OF COURSE, I WOULD LIKE TWO REFUNDS OF $19.95, BUT MORE IMPORTANT TO ME IS THAT YOU STOP WITHDRAWING MONEY FROM MY ACCOUNT. THANK YOU.
ELIZABETH A. TROLLEN

The correct phone # is [protected] for wu ti.

The # for living lean is [protected]

good luck

I have NOT ordered the product "Living Lean." I have been charged for three months directly to my credit card. I have phoned my bank...and they are issuing another credit.
I too ordered a one time shippment of tea from "WuYi." "Living Lean" was never mentioned...what is the product?
Other than that one time order I do not order online unless it is directly with a dept store and then that is rare.
Thank you.

Living Lean's Customer service phone number is [protected]

I also have been charged $19.95 at least twice that I noticed. I called my credit card Company & they credited my account & then the charge showed up again. I have tried to call the phone number listed & it will not connect. The Living Lean is from the Wu-Yi Weight L0ss Tea. I refused the 2nd box of tea of received an email from Wu-Yi saying that they had received the tea & the cancellation, but had to charge me a portion since it is a food item & they cannot reuse it.