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CB Make-Up and Cosmetics L'Oreal International lipstick "color riche" 362 cristal cappuccino
L'Oreal International

L'Oreal International review: lipstick "color riche" 362 cristal cappuccino 34

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Author of the review
6:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Alla Levi.
I like very much this lipstick and use it for years. The 2 last purchases have been very disappointed, not a quality of the lipstick (it's still good) but its packing.
A barcode sticker has an extremely strong adhesive and put directly on the item instead to be put on the shrink wrap.
Once I remove the sticker, it leaves a huge ugly and sticky stain.
Any cosmetic item should be aesthetic during its use, but the ugly sticky stain hardly damages the aesthetics and convenience of use.

34 comments
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Salwa YK
US
Jun 28, 2018 8:39 am EDT

made*

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Sandra Bixel
US
Aug 15, 2018 1:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been using L'Oreal true match blush, color Precious Peach. Recently I purchased a replacement. Upon arrival from Amazon, I discovered that the tone/color had changed even though the information on both lids were the same.
The older one was a deeper color. How does this happen?

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navasha
AE
Aug 15, 2018 2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good day

I cannot find the above product anywhere not even on amazon USA, kindly advse as i live in saudi arabia and this is the only way for me to retrieve the product, needed urgently

Kindly email me on nvshsingh62@gmail.com

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anonymous1299
US
Aug 15, 2018 11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought the hair spa and it turned out terrible because after i applied it on my hair and washed it off, I had severe headaches which lasted 4-5 days.
Not worth money
Terrible

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Ehr
GB
Aug 16, 2018 12:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i bought a waterproof eyeliner from your company on the 10th of june and it is nearly empty already! unfortunately i threw out the reciept already. i would really like to be reimbursed thank you.

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Salwa YK
US
Aug 16, 2018 4:10 am EDT

After wearing loreal nail polish for less that 4 hours it make my nail super YELLOW! it looks disgusting!

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Geo mathers
GB
Aug 20, 2018 7:44 am EDT

New tin only sprays a little then stops

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Courtney Perl
US
Aug 21, 2018 2:19 am EDT

I bought a aerosol can of root touch up because I have black hair and blonde roots. The product then continually come off on my fingers, face, clothes, but did not come out when I shampooed my hair. Mind you that I did this almost a week ago. I have shampooed my hair on multiple occasions but it is still coming off on my fingers and clothes.

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Beth Bailey
US
Aug 21, 2018 4:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been using L'Oreal gel liner for several years, and loved it.
The latest ones I have purchased, I have noticed the package has changed, but
also the product is not the same. It does not have the same pigment. It smears.
Is there any way to go back to the old formula?

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Melody1122
Live oak, US
Aug 28, 2018 11:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been using your hair color for years and every time I dye my hair I use the champagne blonde and it works great the last bottle i used did nothing its like I didn't even put it in my hair I use it to cover gray but every gray is still there. I just bought and used it last night

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Shifa009
PK
Sep 01, 2018 11:01 pm EDT

Hi
I m sumera from Karachi Pakistan I have used loreal casting cream gloss 426 Auburn but after use my hairs color turned to black why?
Plz inquire and worked for it as soon as possible other wise I will post it to my Facebook group and spread it all over as I can

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MoniqueG Morgan
US
Sep 02, 2018 2:14 am EDT

As soon as i applied the product under my eyes it started to burn bad when i saw i had a bad burn on both sides of my face and all area that i applied the produt... i took a close picture of one side of my face and as u can see is bad...i am afraid to use Loreal products now

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Foxfire777
US
Sep 04, 2018 8:02 am EDT

I love the color and the texture is absolutely perfect, not drying at all but I'm lucky if I get 4 hours without reapplying. I am not eating during that time or doing anything.
Please make a lipstick that does what your advertising, "Lasts all day"

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Elaine diener
US
Sep 05, 2018 11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Purchased this and I am only about 1/4 into the use and the pump doesn't work very unhappy I have always purchased Laurel products but this one is very disappointing make up is very expensive and I really expect to get my full use out of a bottle

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Lstearns314
US
Sep 10, 2018 2:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Horrible bitter taste in my mouth within 5 mins of using this product. Felt like was going to throw up literally.

Hadn't eaten, drank or licked lips and within minutes had a sick feeling with this bitter toxic taste in my mouth.

Immediately washed face and brushed teeth. Never had anything so horrible before happen like this !

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BeckiiAlaniz
US
Sep 11, 2018 12:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It turned my light brown hair red! I have always used your products but this time it really let me down! 😢

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LDanser
US
Sep 11, 2018 4:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just bought this eyeliner, took it out of its packaging, gently started to apply and the whole tip broke off and is unusable. So disappointing. This is a terrible product. Waste of $!

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Meghan Lemery-Olsen
US
Sep 18, 2018 7:36 pm EDT

When there is 1/4 of the bottle left the pump doesn't work to bring any product up. 2nd bottle, same thing happened. Very disappointing.

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Lynnenc
US
Oct 02, 2018 6:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been purchasing this product for yrars. The wrong haircolor was in the box! It had loreal ferria color in it! It turned my hair dark brown! I have a light brown/red!
I tried to take a video/pictures. I am very upset! Contact me immediately

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Maria syed
US
Oct 21, 2018 11:46 am EDT

It smells bad and doesnt stay as expected ..maybe the product is expired. .I bought it from heb...disappoined and wish that u look after it ...coz I love products from loreal and huge fan of it as I recommend it to my friends and everyone out there but I didnt get satisfied by this lip gloss..thanks

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Cathy Egilo
US
Oct 21, 2018 3:10 pm EDT

I just bought this product at Shoppers Drug Mart in Kitchener Ontario.
It was only 12.00 but i am not satisfied at all.
I have the receipt from Oct. 4, 2018.
i would really like to be re-emberssed for this and try maybe a light shade!
ty

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Renataca
CA
Oct 21, 2018 3:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I first used the product Brass banisher today and the result was none. Nothing changed. I bought two boxes as my hair is long and used both together. The colour of my hair didn't change a thing. It was a waste of money and time.

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cheyenneee
US
Oct 22, 2018 12:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have used this before to cover my roots and this time it turned them brown! Obviously the wrong color was out in the box I bought. Will not be buying from this company again unless something is resolved! This is absurd. Please contact me back at my email @ nilahsmomma15@gmail.com

Thank you.

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Shankar Shrestha
US
Oct 22, 2018 12:29 pm EDT

I found some suspicion different on that production( the photo submitted in below). Is that both products are original?
The first one I purchased in Nepal before three month, other 15 days before in Qatar.

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andrea62
US
Oct 22, 2018 6:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I applied the product to my face and my eyes started itching and watering. I washed it off, to be sure the next day I applied it again and the same thing happened. Obviously, I am allergic to some of the ingredients in this product. I wont buy it anymore.

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Jennifer Coetzee
US
Oct 22, 2018 8:54 pm EDT

I purchased Féria smoky lavender followed all directions applied to medium blonde hair and waited the time instructed no color change to my hair it was as if I just wet my hair

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Cyclistmc
US
Oct 27, 2018 11:59 am EDT

I bought this product twice because I love the thicket outline. However, I am EXTREMELY disappointed with the product results, not enticing the price as I invested close to $9 US.

The top DRIES OUT after the 2nd application AND I MADE SURE TO CLOSE THE CAP ALL the way.

What a WASTE of money...and to think my money was thrown down the drain.

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sualeha
AE
Oct 27, 2018 10:44 pm EDT

two days agao i bought a new garnier light radiant cream from union cooperative barsha mall dubai.. yesterday when i opened it i found a small hair inside a cap... that cream is with me untouched as i coudnt use it on my face after seeing that hair .. i would request the concerned authorities to look into this poor quality control issue

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Aftab9090
US
Oct 28, 2018 2:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi
I am your regular customer
I purchased your shampoo product loreal 6 oil nourish from a big chain store
After using this shampoo
I feel itching in my head skin
Same feel by my wife
This shampoo is for all hair type
While i contact from retail chain they said we puchase it from company
Batch number
66r124
Please check and assist

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Lorraine ellner
US
Oct 28, 2018 8:35 am EDT

June 13 2017

We used this product on a patient and instead of her hair coming out close to the brown shade shown on the box, it came out blue. Please advise how this can be corrected.

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Vipul91
US
Nov 04, 2018 9:45 am EST

We bought loreal paris color no 400. When we opened its tube to use it, it starts leaking with brown liquid. we went to shopkeeper Nd he said he can't do anything about it.we frequently use this product.but this time it really disappointed us.we wanna refund our money..I am hoping for getting best result of my complaint.
Thanks

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Cheryl Macdonald
US
Nov 12, 2018 2:26 pm EST

I started using your product and before I was half way through tube, the entire side split open. I like the conditioner but right now it's all over the bottom of my tub! I would like a replacement. (Blue tube)

Thanks,

Cheryl Macdonald
11 Catawba Lane
East Falmouth MA. 02536

cheryl62350@comcast.net

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Cheryl Macdonald
US
Nov 12, 2018 5:00 pm EST

I started using your product and before I was half way through tube, the entire side split open. I like the conditioner but right now it's all over the bottom of my tub! I would like a replacement. (Blue tube)

Thanks,

Cheryl Macdonald
11 Catawba Lane
East Falmouth MA. 02536

cheryl62350@comcast.net

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Zephyrhills
US
Apr 06, 2022 1:25 pm EDT

For lipsticks, number 185 is both MISS MAGENTA and PROSPEROUS RED. What [censored] at l'oreal would use the "same" number for two different products. People remember their "number" not a stupid name give by the manufacturer.

  1. L'Oreal International Contacts

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    Mexico
    More phone numbers
  3. L'Oreal International emails
  4. L'Oreal International address
    41, Rue Martre, Clichy Cedex, 92117, France
  5. L'Oreal International social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
L'Oreal International Category
L'Oreal International is ranked 6 among 152 companies in the Make-Up and Cosmetics category