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CB Airlines and Air Travel Lufthansa German Airlines Refund voucher & new purchase
Lufthansa German Airlines

Lufthansa German Airlines review: Refund voucher & new purchase

B
Author of the review
8:34 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Balarama Avadhuta. I was promised by Lufthansa a refund of 600 EUR, for a missed flight, BUCHUNGSNR.: 3CH83R, on 20 October 2022, and since almost one year now, I still have not got my money back. I want to use this voucher, FB ID [protected], to book another flight from Munich to Merida, Mexico. I addressed an email to Lufthansa Customer Relations, but Lufthansa does not even reply anymore to my requests and complaints.

I also asked Customer Relations to write to me in English because I am American; I do not speak German, and Google Translator is unprecise with translation, yet Lufthansa employees write me only in German.

I want to fly from Munich to Merida, Mexico on the most affordable flight, on or about 1/10/2023 and return on or about 1/5/2024, and I want to use my voucher to pay part of the deal, but it seems Lufthansa is not responsive. Please, let me know how I can use my voucher to purchase a ticket? And please provide me with a Customer Service contact number hence it seems emails are often disregarded for longer periods.

Desired outcome: Buy a ticket by using my voucher FB ID [protected].

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  1. Lufthansa German Airlines Contacts

  2. Lufthansa German Airlines phone numbers
    800 440 7031
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    60%
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    India
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    100%
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    Mexico
    More phone numbers
  3. Lufthansa German Airlines address
    Lufthansa Aviation Center, Airportring 21, Frankfurt am Main, New York, 60546, Germany
  4. Lufthansa German Airlines social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Lufthansa German Airlines Category
Lufthansa German Airlines is ranked 9 among 221 companies in the Airlines and Air Travel category
#07 EasyJet EasyJet #08 Aeroflot Aeroflot #09 Lufthansa German Airlines Lufthansa German Airlines #10 WIZZ Air WIZZ Air #11 Emirates Emirates
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