I am very disappointed with this company.
I've tried several times to get in contact with their customer service which the phone number does not work.
I purchase a pair of boots as a Christmas gift was given the wrong size try to get in contact with customer service to see if I can exchange them for a different size.
I had just purchased two different pairs of shoes from you guys and this is my third pair and all I wanted to do is just exchange for a different size.
I'm very shocked that there's no way to contact anyone I desperately try several attempts.
You have a return policy that you are not going by several attempts to go by the return policy and I still haven't gotten any response no email nothing bad business
The only thing I see on your website is people complaining about bad customer service and they're telling people do not purchase anything from you guys me personally I do not like spending a lot of money on the item if I cannot get in contact the company.
Please respond urgently
Desired outcome: I receive is a size 11 in women's and I need a size 10.You have a return policy that you are not following yourself I submitted and did what needs to be done and what your policy requires and no one got in contact with me several times