Lumin
Reviews and Complaints

But Lumin, oh boy, it's a game changer. My skin has never looked better. I was skeptical at first, but after using their products for a few weeks, I noticed a significant difference. My pores are smaller, my skin is smoother, and my complexion is more even.

Their products are easy to use and smell great. I especially love their charcoal cleanser and moisturizer. The cleanser leaves my skin feeling refreshed and clean, while the moisturizer keeps my skin hydrated all day long.

The packaging is also sleek and modern, which is a nice touch. It makes me feel like I'm using a high-end product without breaking the bank.

Overall, I highly recommend Lumin to anyone looking for a skincare routine that actually works. Don't waste your money on other brands that promise the world but don't deliver. Give Lumin a try and see the difference for yourself.

Product smells good but shipping and customer service is terrible. Not worth the trouble. If you decide to purchase it, use PayPal to ensure you can get your money back if needed.

I ordered the Lumin skincare product from luminskin.com and was excited to try it out. The product itself smelled amazing and I was eager to see the results. However, my excitement quickly turned to frustration when I realized the shipping was taking much longer than expected.

When I reached out to customer service to inquire about the delay, I was met with unhelpful and rude responses. It was clear that they did not care about my satisfaction as a customer.

After finally receiving the product, I was disappointed to find that it did not work as well as I had hoped. I decided to return it and once again, the customer service was terrible. It took weeks to get a response and even longer to receive my refund.

Overall, I would not recommend purchasing from luminskin.com. While the product may smell good, the hassle of dealing with their shipping and customer service is not worth it. Look for a different skincare brand that values their customers and provides better service.

So, I recently tried out Lumin's skincare products from luminskin.com and I have to say, I was pretty disappointed with my experience. I decided to return the items I purchased, but unfortunately, I never received a refund. It's a total scam!

To make matters worse, I had only tried the trial version of their products and wasn't even ready to commit to a subscription yet. But they went ahead and shipped me the full-sized products anyways, and then had the nerve to contact me just two days later to try and take my money. It's like they didn't even care about my needs or preferences.

Overall, I would not recommend Lumin to anyone looking for quality skincare products. Their customer service is terrible and they clearly don't care about their customers. Save your money and look elsewhere for your skincare needs.

I gotta say, Lumin has been a game changer for me. I've been using their products for less than a year now and I'm absolutely loving it. The results I've seen from using their stuff are just amazing! My face used to be covered in pimple scars and dark circles, but thanks to Lumin, those blemishes have vanished. I can't thank them enough for helping me achieve clearer, healthier skin.

Their products are super easy to use and the packaging is sleek and modern. I love how everything is designed specifically for men's skin - it really makes a difference. Plus, their customer service is top notch. I had a question about one of their products and they got back to me right away with a helpful response.

Overall, I would highly recommend Lumin to any guy looking to up their skincare game. Trust me, your skin will thank you for it.

to Lumin for all my skincare needs.

Lumin skincare is the real deal, folks. I've been using face cleaning products for as long as I can remember, but nothing has ever worked as well as Lumin. I was a little hesitant at first, being a man and all, but I'm so glad I gave it a try. Lumin has everything I need to keep my skin looking and feeling great.

I've always struggled with oily skin, but Lumin's exfoliating, charcoal, and moisture lotion combo has been a game-changer. My skin has never looked so clean and clear. I can't believe I went so long without using Lumin.

I've tried a lot of different skincare products over the years, but Lumin is by far the best. It's easy to use, affordable, and it actually works. I love that I can subscribe and have my products delivered right to my door. It's so convenient.

If you're looking for a skincare brand that actually delivers results, look no further than Lumin. Trust me, your skin will thank you. I'll definitely be sticking with Lumin for all my skincare needs from now on.

After trying out the free trial of Lumin, I unfortunately had a negative experience with their subscription service. I was surprised to receive a text message stating that my order was ready to ship and that $84.31 CAD had been charged to my credit card without any prior notice. I immediately reached out to Lumin's customer support team to cancel the order and request a refund, but was met with disappointment.

The customer support representative informed me that they were unable to cancel the order and that I would have to ship the products back to California in order to receive a refund. As someone living in Toronto, this was a major inconvenience and added extra expenses to my already frustrating situation.

It's disappointing to have such a negative experience with a company that I had initially been excited to try out. It's important for companies to prioritize their customers and provide clear communication about subscription services and charges. Unfortunately, my experience with Lumin did not meet these expectations.

Overall, I would caution others who are considering trying out Lumin's subscription service to be aware of the potential difficulties in canceling and receiving refunds. While the products themselves may be of high quality, the customer service experience left much to be desired.

Lumin has been a disappointment to me lately. I have had a few orders that have gone wrong, and their customer service team has not been helpful. They take action without consulting me, assuming that what they do is what I want. For example, my latest order was lost in shipment, and after the first response, which was not satisfactory, they suggested that the shipping label may have been mis-scanned after 10 days of transit. When I tried again, they said that DHL lost the package and reordered my order, moving it up the queue, but still shipping it with the same standard shipping. It has now been 25 days, and I am still waiting for a simple cream.

I have been a loyal customer of Lumin for a while now, but this experience has left me feeling frustrated and disappointed. I understand that mistakes happen, but the way they handled this situation was not professional. I had to keep reaching out to them to get updates, and their responses were not helpful. It seems like they do not value their customers or their time.

I hope that Lumin can improve their customer service and shipping processes. I still believe that their products are of high quality, but the experience I had with them has left a bad taste in my mouth. I would recommend that they take a closer look at their customer service policies and make changes to ensure that their customers are satisfied.