Lush Cosmetics’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of beauty enthusiasts are dissatisfied with their products.
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Hassle and Expense: My Experience Returning Items to Lush Cosmetics Online
Returning stuff to Lush Cosmetics online is a bit of a hassle. You gotta write a letter explaining why you don't want the thing you bought, and then you gotta pay to ship it all the way to Canada. That's a lot of work and money just to get your money back. It's a bummer, man.
Disappointing Changes in Lush Cosmetics: A Review of Their New Formulas and Products
Lush Cosmetics used to be my go-to for all my beauty needs. However, lately I've noticed some changes in their products that have left me feeling disappointed. It seems like they've changed the formulas for many of their products, and not for the better.
One of the biggest changes I've noticed is with their shower gels. They used to be strongly scented and lathered up nicely on the skin. But now, the scent is much weaker and the texture just slides off the skin instead of creating a nice lather. It's not the same quality that I used to expect from Lush.
It's really sad to see a company that I used to love disappoint their long-time customers like this. I used to be willing to pay top dollar for top quality, but now I'm not so sure. I hope that Lush takes notice of these changes and goes back to their old formulas that made them so great in the first place.
Is Lush Cosmetics Legit?
Lush Cosmetics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for lushusa.com can be seen as a positive aspect for Lush Cosmetics as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Lush Cosmetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lushusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Lush Cosmetics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We detected that lushusa.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- We conducted a search on social media and found several negative reviews related to Lush Cosmetics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Lush Cosmetics complaint handling
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Lush Cosmetics Contacts
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Lush Cosmetics phone numbers+1 (703) 442-0598+1 (703) 442-0598Click up if you have successfully reached Lush Cosmetics by calling +1 (703) 442-0598 phone number 0 0 users reported that they have successfully reached Lush Cosmetics by calling +1 (703) 442-0598 phone number Click down if you have unsuccessfully reached Lush Cosmetics by calling +1 (703) 442-0598 phone number 0 0 users reported that they have UNsuccessfully reached Lush Cosmetics by calling +1 (703) 442-0598 phone number
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Lush Cosmetics social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all Lush Cosmetics contacts




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