Shiseido’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of beauty enthusiasts are dissatisfied with their skincare and cosmetic products.
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Disappointing Shipping Experience with Shiseido: Delayed Delivery and Subpar Carrier
Shiseido's shipping management is not the best. My skin product took more than 10 days to arrive, which is quite a long time. The shipment company they use is not one of the big ones like UPS or Fedex, which is a bit of a shame. I don't think I'll be buying online from them again.
Shiseido's Animal Testing Policy: A Disappointing Reality in Modern Times
I gotta say, I'm pretty bummed about shiseido. Like, seriously? They still test on animals? In this day and age? That's just not cool, man. I mean, I was thinking about buying some of their stuff, but now I'm definitely not gonna. And I'm gonna tell all my friends not to either. It's just not right, you know? Come on, shiseido, get with the program.
Is Shiseido Legit?
Shiseido earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Shiseido.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shiseido.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Shiseido as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Shiseido and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Shiseido.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Shiseido. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Shiseido complaint handling
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Shiseido Contacts
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Shiseido phone numbers+1 (866) 758-5966+1 (866) 758-5966Click up if you have successfully reached Shiseido by calling +1 (866) 758-5966 phone number 0 0 users reported that they have successfully reached Shiseido by calling +1 (866) 758-5966 phone number Click down if you have unsuccessfully reached Shiseido by calling +1 (866) 758-5966 phone number 0 0 users reported that they have UNsuccessfully reached Shiseido by calling +1 (866) 758-5966 phone number
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Shiseido social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Shiseido contacts
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