Shiseido
Reviews and Complaints

but it works wonders. I decided to try it out for myself and I gotta say, I'm impressed. The packaging is sleek and the product itself feels luxurious on my skin. I've noticed a difference in the texture and brightness of my skin since using it. The website is easy to navigate and they have a wide range of products for different skin concerns. The prices are a bit steep, but I think it's worth it for the quality. Overall, I would definitely recommend giving Shiseido a try if you're looking for high-end skincare.

I recently tried out some of the products from Shiseido, specifically the Maquillage lip line. Let me tell you, these products are top-notch! The lipsticks are super moisturizing and don't contain any harmful lead. I feel safe using them all the time and don't have to worry about any negative effects on my lips. Plus, the colors are beautiful and give my lips a natural, subtle look that I absolutely love. Overall, I highly recommend Shiseido's Maquillage lip line to anyone looking for high-quality, safe, and beautiful lip products.

Shiseido is a great website to find all your skincare needs. They have a wide range of products that can help you achieve healthy and glowing skin. If you choose your products wisely, you can get the best results. I have been using their products for a while now, and I must say that my skin has never looked better. It's clean, smooth, and healthy.

One of my favourite products from Shiseido is the Night Moisture Enriched Cream. It's perfect for my skin, and I use it even during the day because it's pretty light. It doesn't make my skin oily, and it keeps it hydrated all day long. Another product that I love is the Shiseido Facial Cotton. It's soft and gentle on my skin, and it doesn't irritate it like some other cotton pads do.

The Purifying Cleansing Foam is also great. It removes all the dirt and impurities from my skin, leaving it clean and fresh. It doesn't dry out my skin like some other cleansers do, and it doesn't leave any residue behind.

Overall, I would highly recommend Shiseido to anyone who wants to take care of their skin. Their products are of high quality, and they really work. Just make sure to choose the right products for your skin type, and you'll be amazed at the results.

I gotta say, I'm a big fan of Shiseido. Yeah, it's pricey, but sometimes you gotta splurge a little to get the good stuff, ya know? And let me tell you, their products are definitely the good stuff.

I've been using their face wash, serum, eye cream, day cream, and night cream for a while now, and my skin has never looked better. Seriously, it's like a superfood for my face. Even my fianc? and family have noticed how fresh and invigorated my skin looks. And let me tell you, that's not something they would say lightly.

Now, I will say that these products are pretty rich. Like, really rich. So if you're prone to breakouts, you might want to steer clear. But if you're looking for some high-quality skincare that will leave your skin looking and feeling amazing, I highly recommend giving Shiseido a try. Trust me, your face will thank you.

I wanted to snag a good deal with a coupon I had for Shiseido, so I decided to order online from their website. But let me tell you, it was a bit of a hassle. The website kept telling me that my order couldn't go through, not once, not twice, but four times! I was about to give up, but I persisted and finally, my order went through.

However, my troubles didn't end there. A few days later, I noticed that there were four charges on my credit card from Shiseido. I was a bit worried, but thankfully, they were eventually taken off. But then, to my surprise, I received an email saying that my order had been canceled. What gives?

When I contacted customer service, they told me that it was because of my credit card. But that didn't make sense to me, as I use my credit card for online purchases all the time. I asked them if they could still honor the coupon, but they said they couldn't. I was disappointed, to say the least.

Overall, I don't think the Shiseido website is very well run. If you're looking to buy their products, I would suggest looking elsewhere. It's a shame, because I really like their products, but the hassle just isn't worth it.

I recently had an experience with Shiseido that left me feeling disappointed. I had placed an order for an eyelash curler a full week before it was set to arrive, but unfortunately it ended up being delivered to the wrong person in the middle of the pandemic in NYC. When I called customer service to explain the situation, I was put on hold multiple times and had to spend over an hour trying to get through to someone who could help me.

Eventually, I asked for a refund and was surprised when they offered to send me a complimentary overnight shipment of a new order instead. However, when I checked the status of the new order, I found that it had never left the warehouse. When I called customer service back to inquire about this, I was given a lecture about how orders and processes were being delayed due to the pandemic.

While I understand that this is true for essential items like food and paper products, I don't think it's an excuse for poor customer service. Shiseido needs to train their representatives to be more truthful and transparent with their customers. Unfortunately, this experience has made me lose confidence in the brand and I will be looking for other options in the future.

So, I was pretty excited to use my referral code with my friend on Shiseido's website. They said we'd both get a $20 off reward, which sounded like a pretty sweet deal to me. But when I didn't receive my reward code and my friend had already received her package, I tried to contact customer service to figure out what was going on.

Let me tell you, it was not a pleasant experience. They kept telling me to call back later or wait a few more days, and sometimes they'd even hang up on me mid-conversation. I mean, come on, that's just rude. It's like they don't even care about their customers.

Honestly, this whole ordeal has made me question whether I even want to continue using Shiseido's products. I mean, there are plenty of other good brands out there that actually value their customers and provide decent customer service. It's just not worth the hassle and frustration.

So, if you're thinking about using Shiseido's referral code thing, just be warned that it might not be worth it. They might not even give you the reward they promised, and you'll just end up wasting your time and money. Save yourself the trouble and go with a different brand that actually cares about its customers.

I've been a loyal user of Shiseido's Zen perfume for years, always opting for the classic black bottle. However, when I saw that they had released a new version in a square gold bottle, I was intrigued. As someone with a high sensitivity to smells, I wanted to make sure that the formula was still the same before making the purchase. So, I decided to give Shiseido a call to confirm.

The representative I spoke with assured me that there had been no changes to the formula and that it was still the same scent that I knew and loved. With this reassurance, my husband bought me a bottle for Christmas. However, due to the pandemic, I haven't been going out much and didn't have the chance to wear the perfume until recently.

To my dismay, as soon as I put on the new perfume, I started getting a terrible headache. Confused and disappointed, I decided to do some research online and discovered that the new perfume actually had a different formula than the old one I was used to. I was frustrated and upset that I had been given incorrect information by the Shiseido representative.

Unfortunately, by the time I realized the mistake, it had been over 30 days since my husband had purchased the perfume and I was unable to return it. I decided to give Shiseido a call once again, hoping that they would be willing to assist me in some way since they had given me incorrect information. However, to my disappointment, they took no responsibility for the mistake and refused to do anything to help.

Overall, I am extremely disappointed with my experience with Shiseido. As a loyal customer, I expected better from them. It's frustrating to feel like I was misled and then left to deal with the consequences on my own. I hope that in the future, they will take more responsibility for their mistakes and work to make things right for their customers.

I gotta say, I'm pretty disappointed with Shiseido. I ordered some stuff from them on the 11th of October, and it's now the 21st and I still haven't gotten my stuff. I emailed them on the 19th to ask what was up, and all they told me was to check the order status online. Like, come on, I already did that and it's not helpful. So I called them today because I'm running out of my serum and I need it, and the person I talked to, Eliza, was no help at all. She said they don't know when it's going to be shipped, they can't cancel the order, and all I can do is wait. What kind of customer service is that? I can't even cancel my order so I can buy something else. And to top it off, they don't even include the processing time in their delivery estimate.

I tried to leave a review on their website to warn other people, but they wouldn't let me. They only want positive reviews, even if they're not true. So I'm telling you, don't buy from Shiseido. They'll just stress you out and waste your time and money.

Shiseido Benefiance Wrinkle Soothing Cream from the Benefiance Line is the real deal! I've been on the hunt for the best Beauty Skincare Products for what seems like ages now. I've tried out so many Anti-Aging Wrinkle Products from so many Brands trying to find the perfect products for My Skin. I have really sensitive combination skin and I'm so happy to have discovered the Shiseido Benefiance Wrinkle Smoothing Cream Line!

This cream is beyond amazing! Not only does it smell great, but it truly works and dries quickly leaving My Face hydrated and moisturized! I've been using this cream morning and night for a week and I'm absolutely loving it! My face is getting firmer and feeling better than ever! Shiseido has really outdone themselves by reformulating and relaunching their phenomenal Benefiance Line.

I can't wait to see what My results will be in the future as I'm going to be continuously using this amazing wrinkle cream! I highly recommend this high end, high quality Skincare, this moisturizer is targeted towards anyone with normal to oily skin types.

If you're like me and have been searching for the perfect skincare product, look no further! Shiseido Benefiance Wrinkle Soothing Cream from the Benefiance Line is the answer to all your skincare needs. Trust me, you won't be disappointed!

Shiseido's shipping management is not the best. My skin product took more than 10 days to arrive, which is quite a long time. The shipment company they use is not one of the big ones like UPS or Fedex, which is a bit of a shame. I don't think I'll be buying online from them again.

I gotta say, I'm pretty bummed about shiseido. Like, seriously? They still test on animals? In this day and age? That's just not cool, man. I mean, I was thinking about buying some of their stuff, but now I'm definitely not gonna. And I'm gonna tell all my friends not to either. It's just not right, you know? Come on, shiseido, get with the program.