BornPrettyStore / Born Pretty Company
Reviews and Complaints

BornPrettyStore, how long can you keep up this mess?
I am tired of an endless waiting and I want my money back. I guess I have the full right to ask for it.
I have been waiting for my order for five months and there's no sign of it. Maybe it's the right time for me to give up on this and get a refund?
Here's my problem: I let BornPrettyStore know that I want a refund. They refused. No reason for this. They just want it, that's all.
It's so unfair. But it's also very stupid to think I will give up.

You will refund my money and I will do anything for this. Be prepared for the war.

Lol. After dealing with them I will surely say that everything they promise in their ads is no more than just a fantasy of a sick donkey.
If they promise to ship within twenty-four hours it doesn't mean absolutely anything. They will not be even working on your order in 24 hours.
It's been two weeks and my order still hasn't been shipped. They tried to find excuses, but unfortunately, they sound too lame.
I think they don't keep heir words and don't stand behind their products. So if you don't want someone to get on your nerves, then just refuse to deal with them. And you won't regret.

When I made an order I had no idea these guys were located in China! If I would have known that I would never order anything! I don't trust these Chinese sites. Anyways, my order was placed back in February, but I never received a confirmation email and no tracking number. I emailed them many times and never heard anything back. So I have contacted PayPal and I hope they will be able to help me. www.bornprettystore.com is a scam website, avoid at all costs!

When I made my order I had no idea these guys were from China! Well, I placed my order and nothing arrived. Two months later I finally received a message saying my items were out of stock, so I have to wait few more weeks. That was the only message I got from them. Several weeks passed and I've decided to contact PayPal. They were not able to contact Bornprettystore either. So I basically lost my money, they are ignoring me, PayPal is useless too. I'm so disappointed! Never again!

I ordered several items from BornPrettyStore back in December. I also paid extra for rush shipping and little extra to be able to track my order. Well, there is no point in doing that because their tracking doesn't even work and shipping is extremely slow. I haven't received anything yet and it is almost February! I sent them many messages and even tried contacting them via phone, but heard nothing from them. I am very disappointed and upset! Save your money and time. Don't trust this company, all they need is your money! Those thieves stole my money, delivered nothing and now they are ignoring me!

i work for a company where we're always talking about great customer service. unfortunately i had to give them 1 star. if it were up to me, i wouldn't have given them that 1. they don't deserve it.
i ordered my items back in october 2013. it is NOW march 2014 and nothing. the little contact i've had with them.. they said they have "re shipped" a new package to me. and when they asked if they could "re ship" they asked if they could charge me for shipping AGAIN! Unbelievable! i can NOT voice my frustration! its to the point where they are now completely ignoring me. NO ITEMS, NO REIMBURSEMENT, NO COMMUNICATION. IT'S FRAUD. A SCAM
TERRIBLE CUSTOMER SERVICE, COMMUNICATION, AND JUST SERVICE IN GENERAL. DO NOT PURCHASE FROM THIS COMPANY. PERIOD