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MAC Heat Pumps Customer Service Phone, Email, Contacts

MAC Heat Pumps
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4.9 16 Reviews
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MAC Heat Pumps Reviews 16

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MAC Heat Pumps Great yearly maintenance as usual

Great yearly maintenance as usual. The technicians and staff were efficient, clean and prompt. Thank you again, and a thank you from our 'ginger', referring to our beloved pet.

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M. O'Conner
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Scheduling was easy. Two people cleaned 5 inside and 3 outside units in about 4 hours. Throughout that time they were professional, quiet and on task. I would highly recommend MAC Heating Pumps to anyone. We will definitely use their service again.

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A. Wiegand
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Annual service technician was on time, polite, efficient, and thorough.

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A. Reilly
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fantastic yearly maintenance today . *** with wonderful friendly attitude and friendly

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M. Kuhic
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Great yearly maintenance as usual. *** and *** were efficient, clean and prompt. Thank you again, and a thank you from our 'ginger'

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MAC Heat Pumps Dustin arrived on time and got started right away

Dustin arrived on time and got started right away. He did an excellent job and was very polite and courteous. MAC has always been excellent to work with.

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J. Quigley
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friendly, efficient and early (on time)the office boss was good too.

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D. Howell
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They provided outstanding service and the technician that came out to clean my heat pump was absolutely wonderful and professional.

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S. Satterfield
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The office staff was very polite and helpful; *** the technician, was professional, polite, thorough and skilled at his job. We felt their fee was very reasonable and we really appreciated their service.

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M. Hoppe
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Great company all around from office staff to technicians. I would recommend them to anyone in need of any heat pump work.

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MAC Heat Pumps Great group of folks in all departments

Great group of folks in all departments. Pleasant, efficient, accommodating and considerate. Cant say enough good things about this company. Highly recommend them.

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I. Bernhard
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MAC Heat Pumps is the best. First, it turns out a technician came to clean and I was out to lunch in both senses of the phrase and MAC Heat Pumps did not charge or reprimand me.Instead and on another date, they sent the most personable, efficient and considerate technician I have met to clean my two heat pumps. Her name is *** and she was on time, on budget and on top of everything.Very impressive staff and very consumer friendly business.

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N. Hammes
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We went with MAC Heat pumps years ago when we decided that it was time for a Heat pump. I sure am glad we did! It works just like they said it would. We are so happy with the way it heats in the winter and cools in the summer. Its been running flawlessly. We just had it professionally cleaned throughout by ***. She was a real delight to have in our home. She was very professional and knowledgeable and happy with her work. My neighbors are getting there heat pump installed soon by MAC Heat pumps and I'm sure they will be very happy with there decision as well. I definitely recommended MAC to them and anybody else that would be interested. And by the way, I just received a phone from them checking up and making sure everything was all good from the cleaning ( 2 weeks ago). Now that's some customer service right there!

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J. Collier
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This is a great company. They explained how the heat pumps work, how much they cost, where the installation would be best and gave me an estimate on the spot. Other companies did not do that. They arrived exactly on time for the installation, even though they were 2 hours away. They were very neat and respectful of my things and house and worked efficiently. I later called two times with questions that were answered directly and thoroughly. This year I scheduled maintenance and again, the technician arrived on time (even a little early and he called first to make sure that was okay), and was quick and efficient. I have nothing detrimental to say about this company - they are great!

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P. Hackett
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I'm very pleased with MAC heat pumps. I've had them install two heat pumps, and they show up on time and get the job done. I might add that their prices are reasonable and they work with Efficiency Maine so that the rebate is substracted from the price I pay MAC, so that I don't have to wait for the rebate, which can take a couple of months. By the way, for those people in southern Maine, it seems that dealers in southern Maine are charging outrageously high prices (like double!) based on the experience of my friends down there. I don't know how far MAC will travel, but ask around about pricing.Re service, the techs from MAC have always showed up on time and been knowledgeable. I might add, since I do a radio show on energy topics, that when I've reached out to the owner, he has promptly replied to my questions. My only issue is that their annual service is a bit pricey, especially for two heat pumps. I would think that there might be a discount for two since they have to travel whether there is one or more.

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MAC Heat Pumps The man arrived on time, was pleasant to chat with, did a thorough cleaning in a professional manner

The man arrived on time, was pleasant to chat with, did a thorough cleaning in a professional manner. He did a great job cleaning up afterward. I am very pleased with his work!

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E. Hauck
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During the cleaning of our three heat pumps it was found that one was unresponsive to the remote and the cover of another was broken. The repair of the unresponsive unit was scheduled in three days and the cover was replaced for free. Now THAT'S customer service. The tech doing the cleaning was fastidious in his attention to detail as well.

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D. Jones
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Great service very efficient polite gentleman that came to clean the units

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B. Johnston
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The staff are great and excellent service. I love the heat pumps.

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G. Swaniawski
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Technician was pleasant and knowledgeable. Job well done. Unit is now six years old and going strong.

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MAC Heat Pumps The office staff was very polite and helpful; John, the technician, was professional, polite, thorough and skilled at

The office staff was very polite and helpful; John, the technician, was professional, polite, thorough and skilled at his job. We felt their fee was very reasonable and we really appreciated their service.

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MAC Heat Pumps Great customer service!

Great customer service! I love my heat pump and the best part is the service that MAC Heat pumps provides! Thank you and I think I am leaning towards a second heat pump soon! Will definitely be using MAC Heat pumps to purchase.

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MAC Heat Pumps Scheduling was easy

Scheduling was easy. Two people cleaned 5 inside and 3 outside units in about 4 hours. Throughout that time they were professional, quiet and on task. I would highly recommend MAC Heating Pumps to anyone. We will definitely use their service again.

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MAC Heat Pumps MAC Heat Pumps are great to deal with

MAC Heat Pumps are great to deal with. They are professional, knowledgeable, friendly and reliable. Our sales rep spent a lot of time with us answering questions and explaining anything we wanted more information on. They have great follow up and annual maintenance. The heat pump itself is excellent.

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MAC Heat Pumps During the cleaning of our three heat pumps it was found that one was unresponsive to the remote and the cover of

During the cleaning of our three heat pumps it was found that one was unresponsive to the remote and the cover of another was broken. The repair of the unresponsive unit was scheduled in three days and the cover was replaced for free. Now THAT'S customer service. The tech doing the cleaning was fastidious in his attention to detail as well.

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MAC Heat Pumps Since the first call through the install and follow-up, MAC is nothing but excellent

Since the first call through the install and follow-up, MAC is nothing but excellent. I scheduled my first 2 yr cleaning in February, but COVID slowed that down. When I called again to schedule it, no problems, and I even got my promised $10.00 discount. The tech was prompt, quiet, efficient, and wore a mask at all times. Nothing to cleanup after the service, and he tested the unit before he left to verify its operation. Use MAC heat pumps... Highly recommended!

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MAC Heat Pumps Just had our heat pump cleaned

Just had our heat pump cleaned. Sarah was the tech who came. She was very knowledgeable, personable and proficient. The customer service from this company is beyond top notch. From the initial consultation through our service today, we have been nothing but extremely happy with this company. I would not hesitate recommending them to anyone (in fact I did, my sister!). They sell top quality systems and truly care about their customers after the sale. Buy from MAC Heat Pumps!

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MAC Heat Pumps MAC Heat Pumps is the best

MAC Heat Pumps is the best. First, it turns out a technician came to clean and I was out to lunch in both senses of the phrase and MAC Heat Pumps did not charge or reprimand me. Instead and on another date, they sent the most personable, efficient and considerate technician I have met to clean my two heat pumps. Her name is [Technician's Name] and she was on time, on budget and on top of everything. Very impressive staff and very consumer friendly business. [Technician's Name], you rock!

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MAC Heat Pumps I really liked this technician

I really liked this technician. She showed up right on time and was very considerate about treating my home carefully. She was friendly and efficient. She left everything in very good shape and gave clear instructions for leaving the machine on for half an hour. I would give her a 5 star rating except that the service seems to be lacking an important company policy: COVID consideration. Please consider having your techs arrive with a mask on and then ask if the home owner would prefer for it to stay on.

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MAC Heat Pumps This is a great company

This is a great company. They explained how the heat pumps work, how much they cost, where the installation would be best and gave me an estimate on the spot. Other companies did not do that. They arrived exactly on time for the installation, even though they were 2 hours away. They were very neat and respectful of my things and house and worked efficiently. I later called two times with questions that were answered directly and thoroughly. This year I scheduled maintenance and again, the technician arrived on time (even a little early and he called first to make sure that was okay), and was quick and efficient. I have nothing detrimental to say about this company - they are great!

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MAC Heat Pumps We went with MAC Heat pumps years ago when we decided that it was time for a Heat pump

We went with MAC Heat pumps years ago when we decided that it was time for a Heat pump. I sure am glad we did! It works just like they said it would. We are so happy with the way it heats in the winter and cools in the summer. Its been running flawlessly. We just had it professionally cleaned throughout by their technician. She was a real delight to have in our home. She was very professional and knowledgeable and happy with her work. My neighbors are getting their heat pump installed soon by MAC Heat pumps and I'm sure they will be very happy with their decision as well. I definitely recommended MAC to them and anybody else that would be interested. And by the way, I just received a phone call from them checking up and making sure everything was all good from the cleaning (2 weeks ago). Now that's some customer service right there!

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MAC Heat Pumps I'm very pleased with MAC heat pumps

I'm very pleased with MAC heat pumps. I've had them install two heat pumps, and they show up on time and get the job done. I might add that their prices are reasonable and they work with Efficiency Maine so that the rebate is substracted from the price I pay MAC, so that I don't have to wait for the rebate, which can take a couple of months. By the way, for those people in southern Maine, it seems that dealers in southern Maine are charging outrageously high prices (like double!) based on the experience of my friends down there. I don't know how far MAC will travel, but ask around about pricing.Re service, the techs from MAC have always showed up on time and been knowledgeable. I might add, since I do a radio show on energy topics, that when I've reached out to the owner, he has promptly replied to my questions. My only issue is that their annual service is a bit pricey, especially for two heat pumps. I would think that there might be a discount for two since they have to travel whether there is one or more.

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MAC Heat Pumps Complaints 0

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Is MAC Heat Pumps Legit?

MAC Heat Pumps earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: MAC Heat Pumps stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights MAC Heat Pumps's reputation as a trustworthy leader in their field. Customers can rely on MAC Heat Pumps's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for MAC Heat Pumps. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MAC Heat Pumps has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of MAC Heat Pumps's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Macheatpumps.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Macheatpumps.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a macheatpumps.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Macheatpumps.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About MAC Heat Pumps

MAC Heat Pumps, found at macheatpumps.com, is a reputable company specializing in heat pump solutions. With their extensive experience in the industry, they offer a wide range of services to cater to various heating and cooling needs. From installation and maintenance to repairs and replacements, MAC Heat Pumps ensures top-notch service quality. Their team of skilled professionals is dedicated to providing efficient and reliable solutions for both residential and commercial clients. With a focus on customer satisfaction, MAC Heat Pumps strives to deliver cost-effective and energy-efficient solutions tailored to meet individual requirements. Visit their website to learn more about their services and how they can assist you with your heat pump needs.
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  1. MAC Heat Pumps Contacts

  2. MAC Heat Pumps phone numbers
    +1 (207) 947-3851
    +1 (207) 947-3851
    Click up if you have successfully reached MAC Heat Pumps by calling +1 (207) 947-3851 phone number 0 0 users reported that they have successfully reached MAC Heat Pumps by calling +1 (207) 947-3851 phone number Click down if you have unsuccessfully reached MAC Heat Pumps by calling +1 (207) 947-3851 phone number 0 0 users reported that they have UNsuccessfully reached MAC Heat Pumps by calling +1 (207) 947-3851 phone number
  3. MAC Heat Pumps emails
  4. MAC Heat Pumps address
    87 Hillside Ave Ste 3, Bangor, Maine, 04401-3379, United States
  5. MAC Heat Pumps social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

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