Maruti Suzuki India / Maruti Udyog
Reviews and Complaints

Including sales Manager (Jayasankar) & Sales Executive (Bipin Raj) are cheating to Customer, Don’t buy from Sarathy Auto cars .
Booking time they agree one thing and car delivery time doing other some thing
They giving old car 🚗

on 20/12/15 i had given my alto 800 for service and washing in Thiruvalla Sarathy service centre. After washing body of car there is still black dots of dirts on the body and also in the glass. After that when i checked i had noticed a scratch on the front glass of my car. I thought sarathy is best and there service of washing car it is very very very poor. After i called in sarathy thiruvalla they said that let them check and i am not satisfied in there washing process. It's very very very bad and poor performance

Not a sarathy sarvice center . it is Truevally, one mr. abhilash and other one Mr.subbin is a sales ex:they cheat me before one month. i exange with my alto car with a maruthi swifft LXI they get the prize 3.10000 rs.but the car totaly dameged . when i call them they didinot any answer .aslo they get some commision also . is the truevally exicuteves are very very bad. i have to go to complaint the manager.and medias.

It is about Sarathy, kollam's service...Their Dealing was good. But they didn't inform when is the next service.Most problem am suffering is I lost the mileage.Before service I got a mileage of 18 km and more.Now it is 13 km something only.Surprisingly in the last service I changed air filter, oil filter, oil etc.When I had given the vehicle for service on sep 27 the mileage was 18. After service in the evening it decreased to13. What a service !

Sarathy Kollam Maruti car dealer staffs of accounts and cashier very bad dealing. I paid Rs. 271000 for an Alto car they provide me the invoice for only Rs. 261000. Unfortunately I checked the invoice in my home found the Rs.10000 difference then I contact them they refused to return the mony or the invocie for Rs.271000. If any innocent people work there it is very good for customers and the company.

The Sarathy Autos ini Thiruvalla also same. There is no responsibility for any staff there. They are working only for salary and not ready to serve and provide good customer service. When I baught one new Maruthi from them they took additional 2500 from me telliing that they will give free maintanance for extra two years. But even in the company warrenty they are not ready to free service my car. Always they are taking charges for service. I never propose any of my friends to go to Sarathy Autos for any new purchase.

Never buy Cars from Sarathy

Known for bad service

Assured Saving of almost Rs. 25000 over a span of two years on service maintenance & repair of all Maruti models. For details contact: Maruti Authorized, Qutab Service Station, New Delhi (SOUTH)

Ask us HOW @
[protected]
[protected]

Services offered by Qutab Service Station

1. Maruti Authorized Service Station.
2. ICICI Lombard Insurance Agents
3. Car Insurance
4. Auto Car Wash
5. Cashless facility from TATA AIG, Reliance, ICICI.
6. Convenio Store
7. Dealers of Exide Battery
8. Dealers of Bridgestone and J.K.Tyres.
9. Pollution check for Petrol and Diesel vehicle.
10. ATM I.C.I.C.I Bank
11. Insurance of cars and repair of accidental jobs.
12. Body repair and painting of all cars.
13. Computerized Alignment & Balancing of all cars.
14. Mechanical and Electrical repairs.
15. A.C. Repair and maintenance.

To,

APRA MOTORS

Subject: - VEHICLE SERVICING ISSUE.

Sir,

As discuss with you regarding of Company “DL 9C L 6705

Maruti Van”. My vehicle has a Blocked Damaged since

22-08-2010 and I was Submit my car to your Mahipalpur

Apra Motors. After submit of Car your Mahipalpur Apra

Motors gave a promise to me that your Car will be recovering

From the blocked damaged in only 15 days. Now, after 1 month

5 days your company not giving me a good Response. Your

Company facilities has not good and also you’re Mahipalpur

Apra Motors Member’s Mr. Rahul and Service Advisor

Mr. Gaurav Tayegi I am not satisfied with both of them.

I am not satisfied for your product and service.

“If you will not take a serious action against this matter then I will

Inform to consumer court to make a case against company”.

Regards

Ramniwas Malik

[protected]

S/o Late. Karan Singh Malik

Dear Sir,

First I would like to introduce myself; I am Kailash Mudliar working with well known electronic retail company as commercial head for m.p.

I have purchased Maruti omni one year back on 31.07.07 from your dealer Patel Motors and felt very proud to become a member of MARUTI FAMILY; now I am forced to make complaint, since I am not satisfied with the service provided by the Dealer in last one month; they are well in reminding to the customer for the due dates for servicing & insurance. But the service which they are providing is very pathetic.

Since my third servicing was due so I had given my vehicle to Patel motors on 26.07.08 for just routine servicing. When I had taken the delivery of the vehicle I noticed that the door of driver side is not locking properly which I informed to the dealer, to rectify the problem the dealer had sent there technician to my residence; he has bent the door with hands and informed me that the problem has been rectified and I also felt that time the door was looking properly, but when I went for drive I noticed that the problem is still there which once again I informed to the dealer.

Again on 13.08.08 when I had given vehicle for washing, I informed the service supervisor to check the problem, but when I went to service center in the evening to take the delivery of the vehicle I found that the problem was not rectified and even not attended, when I enquired with the service supervisor then only he called a mechanic to rectify the problem, immediately mechanic brought hammer and started hammering on small iron rod provided on body of the vehicle to look the door without observing what is the actual problem, PLEASE TELL ME CAN CUSTOMER WILL TOLERATE THIS, when he could not rectify the problem I had been told to take the vehicle to body shop.

When I refused to go to body shop alone, the service supervisor accompanied with me, again there also the person who was attending my vehicle started twisting / bending the door without observing the reason, when he was just trying all this I observed that the driver seat was getting jerks when the door is pushed to lock, this I have informed to the person and very surprised that driver seat was not properly fixed due to which the door was not getting properly locked. Since so many experiments have been made with the door still the door is not getting properly locked.

Further on 31.08.08 when I have inserted the key to start the vehicle, I shocked when I noticed that the battery was totally discharged, immediately I called the authorized Exide service center to check the battery and he informed me that the cell of the battery is totally dry and might not be recovered. I GOT SURPRISED HOW THE CELLS CAN BE DRY WHITHIN A MONTH AS THE LAST SERVICING WAS DONE ON 26.07.08., when I confirmed with the dealer whether they do the inspection of the battery in routine free service as per the free service book or not, he confirmed me that the same is being inspected and in the counter of the third service coupon it is marked as checked, when it is checked on 26.07.08 how it can be dry in 36 days.

DUE TO THE NEGLIGENCE OF THE DEALER THE BATTERY GOT DAMAGED AND COULD NOT BE RECOVERED EVEN AFTER 24 HOURS PUTTING IT ON PROPER CHARGING, IS THIS TYPE OF FREE SERVICE BEING PROVIDED BY MARUTI UDYOG LTD, CAN YOU TELL ME WHO WILL BEAR THE LOSS?

Now I have doubt whether the dealer has changed / filled or not the engine oil, Break oil, front wheel bush for which they have charged amount from me during the free service check up.

This I had informed on your help line [protected] on 31.08.08 itself but not received any response from Maruti Udyog ltd.

Since I am also from service company I know very well how important is single customer also & how we can satisfy the loyal customer.

Thanks,

Kailash Mudliar
Shri – Niwas
4 Ravindra Nagar
Indore
Mob.No. [protected]

Hello,

I took the delivery of Swift Vxi on 20/06/08, from 22/07/08. It generates a noise when I try to put the reverse gear. I spoke to service engineer the next day in khivraj motors Pvt. Ltd. mount road, Chennai regarding that. He said it was a minor problem and it will be resolved in first service. Please note that on 24/07/08, it was declared by a service advisor from ABT adyar that it was a manufacturing defect after a thorough inspection. They wanted me to leave the car for 2 days with them to investigate on the clutch and the gear box. I am not happy and am highly disappointed because a big brand like Maruti has made me question my purchasing decision. A new car doesn't require such kind of repairs in the initial stage itself. I would like to have answers to these questions:

How will a new car have a problem in the clutch even before it reaches 1000 km or before it is given to first service?
What kind of PDI was done by the dealer?
Why did maruti sell the defective car?
Why maruti is investigating after the sale of the defective car?

As I am not satisfied with Maruti’s delivery, I urge Maruti to take the car back and return my money.

Regards,
Murli Subramanian

THIS

is to bring into your kind attention that i purchase alto lxi from pasco old gurgaon road . the car had got pathetic avg 8km/ltr

which is not acceptable by its standard . and customer service of pasco is so bad that they are arrogant and rude no body listens

even i tried to speak wid manager cust service but she was not available.i am highly disappointed by their behaviour.the

ENGINE NUMBER IS 4444655 and chasis number is 1686027.plz help me resolving the issue.and i want to share my

nightmarish customer care experience wid pasco gurgaon .they jussssss not care at all . maruti car image is goin for a toss because

the dealer like pasco.gear lock and rear door have manufacturing defects. wid an age of intensive competition it is hard to believe that behaviour.

THIS

is to bring into your kind attention that i purchase alto lxi from pasco old gurgaon road . the car had got pathetic avg 8km/ltr

which is not acceptable by its standard . and customer service of pasco is so bad that they are arrogant and rude no body listens

even i tried to speak wid manager cust service but she was not available.i am highly disappointed by their behaviour.the

ENGINE NUMBER IS 4444655 and chasis number is 1686027.plz help me resolving the issue.and i want to share my

nightmarish customer care experience wid pasco gurgaon .they jussssss not care at all . maruti car image is goin for a toss because

the dealer like pasco.gear lock and rear door have manufacturing defects. wid an age of intensive competition it is hard to believe that behaviour.

Is somebody listening here ?

Great information! Thanks for your wonderful informative blog.

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To: Date:27.08.09
The Managing Director
MARUTI UDYOG LIMITED
Gurgaon, (Haryana State).

INDIA

Sub: Grievance about Ownership Experience-Maruti Swift DZIRE ZDi-MH-43-X-6146

Dear Sir,

I, N Ramnath Iyer residing in Navi Mumbai do hereby solicit for your kind attention about the horrible experience of my Swift Dzire vehicle (Chassis no.:MA3FKEB2S00176145, Engine No.:D13A1228140, Colour MC BIEGE) purchased from your authorized dealer, M/s. AUTOMOTIVE MANUFACTURERS Pvt. Ltd. on June 6th 2009.

The list of following grievances needs to be addressed immediately:

a) At the time of delivery, some scratches were observed in the rear hood at their showroom which was duly brought to their notice but they took it casually and assured me that the same would be rectified while I deliver the vehicle for 1st Service, which was never done.
b) Secondly based on their pursuance for value added service, I accepted and gave the vehicle for under chassis coating and Teflon/paint protection care for which they quoted a sum of Rs.3000/- only. In the evening when I went to take delivery I found that only under chassis coating was done and the teflon/paint protection care on outer body was not done. On enquiry they started defending as job being done but the same was not attended at all. Also the scratches were also not rectified as promised then.
c) Off late the visibility during driving was found quite blurred from front and rear windshield glasses especially when it rained. On close scrutiny, I found the surface of the glasses very rough and there were thick deposition of some foreign material causing the blur.
d) Last but not the least, I was shocked to observe the paint defect on the roof panel, (painting has been done over the adhesive material and the roof panel has been repaired and repainted). The finish clearly indicates the difference between two panels. This has left me in doubts whether I have been saddled with an accident repaired vehicle by the said dealer.

As a privileged Maruti Car owner I feel cheated and bereft of the trust I had in the Brand called SUZUKI-MARUTI.

I am even more worried and frightened to either inform about or take the vehicle to the said dealer (AUTOMOTIVE) as I do not have any trust in their customer/product services or their competitiveness.

I put forth to you these grievances as a disturbed customer for your immediate action as I am worried and fear whether these people have given damaged/defective vehicle and my confidence on this vehicle has gone down very badly and I am worried about safety of myself and my family by using this vehicle any more.

I would request you to take up this matter with the dealer and help me in getting a new undamaged vehicle wherein I could restore all my confidence and trust on this trusted Brand in which I had a blindfolded faith and Belief as this is my 3rd car.

Thanking you,

Sincerely yours,

Your aggrieved customer

N Ramnath Iyer
Head-Agency Sales
Future Generali India Insurance Co.Ltd.
#001, Ground Floor, Trade Plaza
Veer Savarkar Marg
Prabhadevi
Mumbai-400025
Mobile;[protected], [protected].

Try Automotive insted. Very professional.

This seems to be a standard problem area for Swifts bought in Nov Dec 2005. My swift Vxi has rust in the same areas mentioned by you. I am following up with mAruti to get this addressed.

Maruti's after sales service is superb and that is why i bought this car. SX4 is a good luxury car giving me consistent mileage of 12 kmpl. the interiors have good space and boot is also big for my family luggages.

Bimal is only interested in the feedback for some kind of quality audit . They haunt you until you give a good feedback . Nothing else !

@Praveen Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to marutisuzukisx4@gmail.com...

Hey Praveen,
The list of complaints is endless. Thanks you reported the problem I will keep distancy from ther dealer.

After reading so many complains better to rethink.

I purchased the vehicle just couple of months before and observed some quality faults in the vehicle i.e. tremendous noise from back seat & boot lifting handle alignement. After consultation with dealer came to know that the seats needs to be replaced and they have no solution for boot lifting handle so they informed manufacturer.

I am also facing the problem because I had bought a Wagon R LXI duo for the past 18 month from Bimal Automobile Bangalore but the mileage complaint has not been rectified. I think only 8km when I run on gas and 10km on petrol. I think they from maruti co. cheat anyone for money.

The Body of the car has started rusting at different places. The rust is flowing rather. I had a word with Painting expert and in his opinion the car is noty painted as per specification.

To,
the general manager,
maruti services ltd.
SUBJECT-Complaint regarding Check Engine light blinked in my New Maruti dzire Car.Purchased from your dealer Gulzar Motors Ludhiana

sir,
I have purchased Maruti D'zire Car from Gulzar Motors, Ludhiana, Cars Engine No.D13A1976276, CHASIS NO.MA3FJEB1S00217622 MAKE DATE 10/2012 MAKE :- SWIFT D'ZIRE VDI .

FROM LAST 5 DAYS A LIGHT OF CHECK ENGINE IS ON.

GULZAR PEOPLE CAN'T DO IT FROM LAST 5 DAYS CAR IS WITH THEM AND THEY ARE UNABLE TO SOLVE THIS PROBLEM, THEY SAID ITS A COMPANY DEFECT.

PLS. HELP ME TO SOLVE THIS PROBLEM AND CHANGE MY CAR .
THANKING YOU,

SANDEEP JUNEJA S/O SH. SUNDER LAL JUNEJA
S.K.JUNEJA HOSIERY
PLOT-NO.611, STREET-4, NEW SHAKTI NAGAR,
LUDHIANA-141007
PUNJAB
MOBILE # [protected]

SIR.
I PURCHASED NEW MARUTI WAGON R LXI AT DATED 24/10/2011 AND MY CAR RUNNING 3325 KM. DATED 17/03/2012 I WAS WENT TO LUCKNOW IN ASSOCITIO MEETING BUT MY CAR UNABLE TO RUN THEN I CONTACT TO ONE A MOTORS WHICH IS YOURS AUTH. DEALERS THEY SAY THAT CARS CLUCH PLATE NOT WORKING I HAVE TEN YEARS MARUTI CAR NEVER FEEL AS PROBLEM NOW I AM OUT OF UNDERSTANT HOW FAILLED CLUCH PLATE AS SOON INSTEAD OF I AM DRIOVE MY CAR SMOOTHLY. DEALER CHARGED Rs 3400/ AND CHANGED CLUCH PLATE.KINDLY LOOK MATTER BECAUSE THIS IS COMPANY & MANUFACTURING FAULT PLEASE REPLY US .www. Ram.K.Suman@nic.co.in

KANKARIYA MOTORS AHMEDNAGAR DOING FRAUD IN VEHICLES.SELLING USED ACCESORIES IN THE NAME OF MARUTI GENUINE ACCESSORIES.

To,
the general manager,
maruti services ltd.
SUBJECT-complain regarding bluff and false billing by KTL Maruti service station, ramadevi, kanpur
sir,
i have six maruti vehicles with us, one of them maruti zen no. UP 78 AZ 1473 was running in good condition, i am senior manager in bank of india and have a drive of 100km per day..when i was coming back from office i dropped my colleague at ramadevi kanpur, when i again started to drive it was not starting, ktl service station ramadevi service station was near to that place so i contacted immediately to the service station manager, he told me there is some problem in engine so please leave the vehicle, i left the vehicle there on 09-07-11, they informed on 22-08-11 that your vehicle is ready and bill amount is rs.55, 000, on 26-08-11 i went to that service station and taken test drive, the vehicle was not fully repaired..it was making lots of noise.there were so many problems in car on test drive and i found that they were cheating and false billing was being done so i did not collect the vehicle, i request to look into the matter and get the enquiry by top engineers pannel.
thank you,
rajesh kumar srivastava
[protected]
srivastavamohit7033@gmail.com
26-08-11

Dear Sir/Madam,

I have booked “SWIFT VDI, White” on 16th November at Popular Vehicles & Services Ltd, Kochi. The agent was saying the duration of 3months which is quite frustrating as the Christmas is ahead. I have offered to my kids a trip in Swift on their Xmas vacation which now looks on shaded part as the agent is not leaning without huge accessories.

I had enough time to go through your website which inspired me to wrote to you, who has the reputation of winning the best Customer service 10 times in a row

I believe you will lend a hand to fulfill a Dad’s promise and my kid’s aspiration. I hope the Santa close won’t forget to get back to me before the Xmas Eve with the gift.

Order Booking form No: 2506
Merry Xmas

Regards,
Rajan M. V

dear sir,
m rohan chand frm panipat ..m having a maruti Sx4 car..i got it serviced frm harisons automobiles panipat...nd the car was serviced hopeless...the alignment of the car checkd was worst .nd the staring of the car is nt in the straigth position .the pickup of the car is nt checked properly nd the staring is working vry rough... nt satisfied with the service ...

Introduction Of Navjivan Foundation, Delhi, India up to 30th April 2009

Sir/Madam,
“Navjivan Foundation” is an NGO formed on 16th September 2003, in Delhi, having received a registration on 09th March 2004 with Registration No.-7402/04. It is operated by a group of concerned individual who are willing to undertake, promote, assist, or aid in development programmers and in setting up camps for awareness, vocational guidance, relief work, welfare work, etc. In other words, for helping the under privileged, who are victims social, physical, economic, or any other from of abuse, in any way which can directly or indirectly benefit mankind.

Our members, who come from various walks of life are very dedicated and have, in a short span of time, have held various camps in places not just in Delhi. The short list of our camps is attached along with this letter below:-

We are on same time also in the process on helping the needy in solving legal, medical, social and any other problems through the various concerned ministries in the areas where they are affected. We have been successful in this effort. This organization already appreciated by White House of USA and in country - National Human Right Commission and State Human Rights Commission, State Governors, Chief Ministers of States, Dist Collectors, State High Courts and Supreme Court Of India, States Legal Rights, and the various Embassies in India. Most of the NRI from different part of World appreciate to the workings of this Foundation.

On very soon we wanted to reach on grass-root level and for which we are on process of all India Network .So on such way, we are collecting the list of NGO, Superintendent of Police, Block Development Officer and District Welfare Extn. Officers in all India basis with consult with all district collectors. As a concern NGO we have try to solve international case like as Cuba (free 5 Cubans) and Indian Pakistan (on Sarvajit Singh) to write Office Of The High Commissioner For Human Rights. This organization has already informed to 238 Member of Parliament about its detail information and requests them for helping hand.

This organization have an first franchise computer institution running in Begusarai, Bihar named with Lord Buddha Institute Of Computer Science and the institution has given franchise for six month and after if its development (public awareness for education) made renew in six months interval and if the institution not show the development, stop our franchise system and in this connection we have communicate Hon’ble Governor Bihar, Distt. Collector of Begusarai and Ministry of Human Resource Development, “Department of Secondary and Higher Education” on dated 05th January 2009 for their comments. This organization is working from the date specified. In second franchise we have importance on education and in this connection our partner hand goes to Shree Ram Shiksha Peeth (Regd.) an institution from nursery to twelve class standard at address to 994 B.Shanti Bhavan, Madanpur Khadar Extn., New Delhi-110076 on dated 16th March 2009 with one year and after renewal and condition apply to after one year of the institution will send it’s details report to Trust and if this not fulfilled with in one month in end of the twelve months a show causes notice will send for the institution and if till not submitted report on favor of the notice than after one month to first notice sent to stop franchise system and if for first show causes notice and correspondence received from institution than it will decide by the board of members to extension time limit. In this connection we have informed Education-Delhi, Hon’ble President and Prime minister, Hon’ble Chief Justice Of Supreme Court Of India, Hon’ble Chairperson National Human Rights Commission, Hon’ble Joint Secretary Ministry of Human Resource Development-“Department Of Elementary & Literacy”, Hon’ble Delhi Governor, Hon’ble Chief Minister, Hon’ble Mayor-MCD Of Delhi and Medias NDTV, Aajtak, Prasar Bharati and India TV as the well wisher for their valuable comment.

We collect public grievances and try to give proper justice to the people by reaching their application to concern ministry/ies either state or center or both with Human Rights commission and if the court related to the court likely.

We are in same time on the process of World Wide Net Work and in this connection we are trying to communicate different international NGOs the person working in international law, World Banks in different countries along with Belgium, Islamic banks and renounwed persons in the different part of World. This organization on the way of information to International Court of Justice, Netherlands, UNO and its departments and Rotary International, U.S.A. and England. All worlds advocate association of USA welcome this organization for its supporting.

There are thousands of issues and problems relating to violations of Human Rights and dignity which people are facing and are being unable to voice out their grievances. It is here that we feel that we can and we are making a difference in trying to help resolve these issues by way of awareness, guidance and actions. We would be glad to be able to help out any organization which is interested and dedicated in working towards the common goals of uplifting of Human Rights, values and raising awareness in this region.

Since the long time Navjivan Foundation by request of people and target to reaching near general people on door to door service and asking about their condition for the significant of social, legal and medical with keeping concentration on the spot of corruption this organization start operation by its open members and near about more than fifteen members starting their working in between public specially in Delhi and this organization have great desire to work across the country. Because the motto of this organization to see this world like as another heaven where the peace and integrity. So our motto tries to stop corruption.

On current year among the main all the activities this organization add another two activities in the day of Earth Day –plantation five plant and donate to local people for keeping good idea on environment and on believe love on bird and animal, organizing a camp on dated 03rd May by the help of open members.

We have the main power and most of all the willingness and desire to work towards our common goals with interest and commitment.

For your kind information we can say that please visit under google search like as-Navjivan Foundation Delhi.

Have a nice day! May you continue to able to support lives just like you always have!

Thanking you,

Yours faithfully.

SASHI KANTA PANDA
(President)
CAMPS ATTACHMENTS
*Widows, welfare camp (financial Aid).
*Awareness on HIV – AIDS & Sex education.
*Medicine distribution (Health Camp).
*Awareness -Legal rights.
*Adult education camp.
*Awareness-population control (family planning).
*Child welfare & development camp-Awareness-Avoid early marriage (not less than-18).
*Medical check-up camp for child & food distribution to orphan.
*Awareness on religion & human rights.
*Child welfare camp.
*Awareness on child death camp.
*Camp programme to old people.
*Eradication on dowry camp.
*Awareness for the eradication on sexual discrimination camp.
*Training Programme on youth.
*Camp on child Laboure.
*Camp on child abuse.
*Medical check-up camp.
*Camp for retained to mentally disorders.
*Child education camp.
*Camp on physical handicapped persons.
*Leprosy eradication camp.
*Awareness on ladies education camp.
*Awareness camp on women rights.
*Vocational training camp for widow.
*Self Help Camp For Ladies.
*Free Water Supply Programme By Navjivan Foundation.
*Clothes Distribution Camp To Ladies By Navjivan Foundation.
*Awareness For Ladies To Make Friend Club-Save Water-Good Behave.
*Awareness-Ladies-Spend Time-In Music-Dance-Laugh-Keep Fit.
*Camp On Ladies-To Be Self Depend-Be Cattle Man.
*Camp On-Women To-Breastfeeding.
*Awareness Camp For Women To Save Child Life.
*Ladies Awareness-Protest Against Sex Test.
*Awareness On “TB” For Ladies Camp.
*Ladies Awareness Camp On Refusing To Tobacco.
*For Good &Healthy Family Awareness Camp On “Diabetes” For Ladies.
*Special Vision-Navjivan Foundation Camera-Move To Ali Gaon/Vihar On Dengue In Delhi & Collect Some Photograph.
*Begging And Giving Alms Are Offences, Stop Begging-Help Beggers Self Depend “Camp On Stop Begging & Alms”.
*Awareness Camp-For Public On Trafic Rule.
*Awareness Camp On Follow Help Line For Ambulance & Dial-10-For It’s Service.
*Awareness To Farmer On Modern Technology “Scientifically Cultivation Get More Product”.
*Camp On Solar Energy.
*Camp On Save Energy (Electricity).
*Awareness Camp On Asthmatic (Medical Awareness Camp).
*Awareness Camp For Pregnant Women On Spines.
*Awareness Camp On Air Pollution, (Avoid Air Pollution & Save Human Life).
*Awareness Camp On Water Pollution, (Don’t Through Garbage To Water).
*Love on birds and Animals.
OUR CORRESPONDANCE ADDRESS
NAVJIVAN FOUNDATION
252. NAZAR SINGH PLACE
2ND FLOOR, PLOT NO.-S-11
SANT NAGAR, NEW DELHI-110065
Tele-011-[protected]: Fax-011-[protected]
Email: info@ navjivanfoundation.org
Web: www.navjivanfoundation.org
Exempted from Income Tax U/S 80G of I.T. Act vide Director of Income Tax, Income Tax Officer, New Delhi. FCRA NO.-[protected].

I had booked the VXi car on 19/10/2007. I was suppose to get the delivery in the first week of November as per promise from the delaer. I am yet to receive the delivery. Every time, dealer says that there are some delivery issues from Maruti and it will delivered in a week's time. Its pathetic that country's leading car company and its dealer fail to inform the possible delivery period to customer.

I expect at least, inform the customer the possible time of delivery sothat the customer can plan accordingly. Already my festive celebration and subsequent leave plan went in disarray. If such kind of service is delivered at the time buying, I can't even imagine what will happen once I receive the car. It seems that "Count on us" motto needs to be modified where different kind of counting is required (days to delivery).

Regards,
Ganesh

My car has undergone repair more then twenty times within warranty but still same problem persists. The problem is the wheel assembly on front left side. Never buy Wagon R or rather ant Maruti car. They sell inferior products in India. Like old Esteem engine is Swift and Balenco chasis/engine in SX 4. They cannot afford to do this nonsense anywhere in the world except India.

I have complaint about unsatisfied service from ABT Maruthi, Tirupur Service centre, from initial service itself
every 5000kms i was serviced my car at ABT Maruthi at Tirupur, even if it s small issue i could preferred solve with them.But recently my 65000kms service i have a steering tight and brake drums creech...sound, i was already informed them but nobody get corrected, then i went to them direcly, no response and not solved ..Since i have a problem stll now, i am crossed now 70000kms.So pls take a necessary steps to clear the same and I will request to you, pls instruct them to give a good customer service.Thanking you.

i bought maruti zen lx model m/s maurya motors chennai during oct 2003 and i have encounterd two peculiar problems with my vehicle
1.the wind shield had cracked for three times probably due to faulty front suspension/strut
2.when there is a heavy rains water stagnates inside the car-in the front side below left side seat
both these problems have only reduced faith on maruti products and deep mental disturbance will the people concernd look in the matter to give me peace of mind up keep the reputation of maruti

ethirajgopinath
b-1/ff, vijay court,
no;2 balfour road,
kellys,
chennai-6000010
tamilnadu

An Appeal - Pls. Guys Stop Purchasing Maruti

Now a Days Maruti is worst company, which i have seen inmy life more over i will not hesitate to say it as worst than public sector org.

1) This company always talk about Customer satisfaction but don't Know its definition actually.

2) Sure Maruti is Enjoying its 13% + Growth, that is why it doesn’t effect if 2/3 % customers cat. they loose .

3) Dealers are worst than local (can’t write here) as they have no prob. to retain customers as demand is very high. (Always ready to say lena hai to nahi to jao)

4) Dealer made their own rules.(Like sahookars)

5) Any time Maruti not respond any time or not in whole life for aam aadmi problems./RO nobody presents on seats either they are always busy in meetings or dealer visits .
(Sorry it’s a use less effort)

6) Powerful persons can buy any time maruti even without advance booking even directly from maruti factory . (Same Day any model)

More over its is begg. even after spend lakhs of ruppes .

If this happens this company will be shut down in 10 years.

But we are common person like a dog who always bark..

Atleast I’ll not buy my next car from maruti in future (Rest depends on other ppls. But no doubt soon they will realize ) Hindustan me bheed chal hai)

(I wish I can publish it in news paper as I have community of ppls. With me of similar problems ) but it’ll take time as papers deny as maruti is biggest advertised with them/// wht a myth

Cheers ...

Best Regars,
Mamuli Aadmi

Pls note following is the detail of my Vehicle purchased from Pasco-Peeragarhi, New Delhi. I received the RC for the above mentioned vehicle on 15th of june and it was returned back as the HP / lease bank was written wrongly as ICICI instead of Unit Trust Bank. UTI Bank provided the loan for the purchase of the vehicle. Till date i have not received my RC or any satisfactory reply.

Beware people!

I have booked the car, Swift Dzire VDI in Kalyani Motors, B.G.Bangalore on 29th januvary 2011.They were commited several times, we belive it is quite difficult to get the vehicle in time.We'ld like to know, what is the problem for this much of delay which is happening too.If it get more than the commited time to required the delivery means, we are very much sorry to say going for other company cars.

My name is Alok kumar i am district transport officer (DTO) in supoul district. I have to deliver a serious feedback against maruti sales standard.

I bought m-800 last year from Vau's Automobiles, during delivery I was kept sitting for more than 4hrs only because I wanted to pay for vehicle & insurance only, and dealer was not ready to deliver vehicle without getting registration charge in their hand. When I asked them how much I need to pay for the registration they shown me the pricelist which holds rs.2200/- extra than govt. registration tax. I refused to pay as I myself was DTO and told them very clearly to deliver my vehicle without registration then I was told boldly its Maruti's norm that you will get company discount only if you will buy the car on road price. I felt like cheated because I was waiting in the showroom with my family since last two hrs. Despite of that when I told them that I am going they said in special case they will try to talk to their boss regarding this. Believe me they took more than an hour just contacting their boss or owner whatever... several time I asked each of right from representative to their managers, and them what happened? But there was same answer we are trying to proceed your request lets see what happens? Finally I was asked to pay Rs.750/-, as a charge of temporary registration, which is, must for delivery, without this they can’t deliver any Maruti Vehicle. I paid Rs.750/- even after knowing that I am paying Rs.500/- extra than govt. fixed tax for temp. reg. I was not in condition that I can tolerate their practice of money making.I was out with my new maruti 800 and trying to forget all those harassments, my got car stopped after running few hundred meters because there was not a single drop of petrol left in the petrol tank. I sent one of my friend to bring petrol by autorikshaw. I went back to Vau’s Automobiles instead of temple and gave a nice feedback and a written complaint against delivering vehicle without petrol.

It was not just end of my sufferings, next day when I called up Vau’s Automobiles, to get my temporary reg, no. I was said “Sir you will get it tomorrow” and till today I am waiting for that “TOMORROW” I have not received my temporary no yet, while I have successfully registered my vehicle in supoul without Tempo Registration, because of my designation. In stead of returning Rs.750- they asked me to give an application requesting to refund while according to their manager it depends upon the maruti’s consideration.

Mean while I have visited the Dealership more than 20times almost whenever I visit Patna. My representative said he has given my file for refund along with my complaint & refund application & manager says it will take time. Its going to be more than one year but I have not received any call/temporary reg doc/ or REFUND from your so called dealer Vau’s automobiles. When ever I call up, they say -yes yes just next week, you will get it. Whenever I visit they say next Monday or if its Monday then Fryday. After few months there are new faces who don’t know anything about me or mycase- ready with a excuse that- sir last that staff left the job I am sorry on his behalf, you please come next week, and again there is a new face next week.

But these all are not the reason of my complaint after one year of delivery I decided to send this mail when visited Vau’s Automobiles, this time where I was informed that the representative left the job and its almost impossible to get back Rs.750/-. In a whispered voice comment -“Look! how people buy a car, they run to get their Rs.750/- back even after one year of delivery.” Followed by a laughter all among the staffs standing few meters away from me and watching me with the corners of their eyes.

Thanks to Maruti for giving this much of respect to your customer.

Yours truly,

Alok Kumar

dear sir i booked ritz in tr sahni motors gokulpur.deale commit me four times for delivery but they dont deliver me rits.they tell me lie always.they dont recive my phone call.i concern firstly mr saroj and secondly mr mohit chabra but both are fraud.bank payment is also completad.when i call to mr chabra he dont reccive my phone and send me massege i am busy now i will call you later but they dont call me any time.mr chabra is busy and we are not busy we dont have any work.i am very distrbe from the dealer please take action immediatly.(nishant goyal)[protected]

This is in regard to the probelm i have faced from the service advisors at avnash automobiles vishakapatnam.
I own a maruti suziki swift vdi 2008 make car, and the performance of my vehicle is satisfactory. But due to regular service sechudle the vehicle was given for service at the above mentioned service station. As per the service book instructions all oil changes, filter changes, are said to be changed at every 10000km as per my best knowledge. The common probelm here is the service advisors at those service stations recommend changes at every 5000km charging around Rs 3500-Rs 4500...making the running maintaince cost of the vechile around Re 1/km which is more on the higher side. so i due request you to make a note in this regard and take necessary action aganist them.

Dear Sir,
I booked WagonR Lxi through your dealer Jamkesh automobiles some ten days ago. The salesman of the company had given me the assurance that the vehicle will be delivered to me within ten days. And now when i make calls to them they seem to play hide and seek with me and just now one of their officials told me that it will still take them 15 days. You tel me for heaven's sake is it in this way that you dupe your customers. I am a university teacher in Kmr univesity and do my duty efficientlybecause the conscience is alive in me. I donot know whether it is alive in your teammates. But my sincere suggestion to you is that you should deliver the vehicle to your customers oin time you have promised, otherwise your company will lose its reputation and will certainly go to dogs one day. I am sure that if you morally upright in your dealings, you will definitely lash out at the people of Jamkesh Automibiles, Hyderpora for causing this unnecessary dealy and thus disturbing me.
Thanking you.

Maruti Dealer are Big Thief.

I suggest you and every body to take video/picture of your vehicle before giving it to workshop.It will work.With this you can naked them.

Hey why dont u get in touch with maruthi regional head? their details and number will be on the service book.
For me a similar thing happened with my bajaj pulsar wherein i just called up bajaj headquarters and complaint straight to them. within no time the service centre guy was on my feet.

and one more thing, do not get impressed with the SMS that you get from SK Wheels . It shows that the message is from the CEO Mr Gopalan. But when you try to reach him on the same number, it wil be impossible for you to reach him. All I can say is MARUTI wake up and kick these dealers out of your bucket and people wake up and understand the power of customers. Its we because of whom they are doing business. If we nuckle them properly, atleast it will save pains to others like us.

regards
vickram

Hi kiran,
I strongly agree to you.
I have also been dealing with S K wheels. I also had booked the vehicle around 25 nov. facing same irresponsive behaviour from S K Wheels. The person named Arvind, who started the deal, has gone for 1 month leave..Before going he wanted everything to be clear in terms of money . He is quite rude and has no manners how to talk to customers. They feel that they are the leaders and we are followers. They should understand that we have plenty of options . I dontknow if maruti takes any action against this dealer or not, but I would like others to wake up and be assured not to take vehicles from such dealers just for a few thousand rupees discount, otherwise you will find yourself standing at my and kiran's place. I know we have money stuck in S K wheels so dont have much option, but I would seriously suggest everyone , BE VERY CAREFULL from false commitments made by these people..

if the vehcile is gonna go at a speed of 80kmph it has a poor braking...