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ProBiller.com review: annual fee for a subscription service 47

J
Author of the review
1:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On september 11, 2019 I entered a chat forum with a representative from either seancody or mbi-probiller. I wanted to renew a contract I had had for years - which I had paid on a monthly payment basis for years. It had expired. I saw that I could get a renewal on an annual contract basis that would be much less expensive. Speaking with the representative of either mbi-probiller or sean cody I signed on for an annual term of service from this company. I now see that I am being charged for two annual accounts ($162.53 and $135.38) and what appears to be a continuation bill from the old monthly account ($47.64), plus an incidental little charge for $1.35! A total of $346.90. I only wanted one contract. I have no idea why I am being charged for two. I have no idea why the $1.35 shows up, I have no idea why the $47.64 is in there. I thought that monthly contract had expired. I have attached an image of the visa bill that I have received. You will see that the transaction date is the same for three of these charges. I will willingly pay for one of the annual contracts - preferably the one at the lower rate - $135.38. You will see that the two annual contracts are on there: both dated september 11. What on earth is that third invoice charge for 1.35 us on sep 11? Why is that $47.64 charge on there, dated sept 14?

I would like an investigation into what is going on here and am willing to continue with the annual contract for sean cody at the $135.38 (cdn). I will be pleased if you can find out what is going on with mbi-probiller here.

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47 comments
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J
J
jeff odin
US
Feb 01, 2020 12:16 pm EST

I'm not sure what this charge is for as I've cx all my monthly subs at 1st of the yr. I'm positive I didn't forget one here I used true bill and was very thourough just want refund and end to automatic debit of my act

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King Always
US
Feb 01, 2020 5:52 pm EST

I want my money back with interest

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K
Krista Teasdale
US
Feb 02, 2020 5:31 am EST

Pro biller you dogs you took 56.30 from my [censored]ing account what the [censored] for? [censored] you wanna refund I have [censored]ing kids to feed ya mother [censored]ing dogs. How do I contact these dogs

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Pietro Chiummo
US
Feb 05, 2020 11:32 am EST

Hi there. Today going through my bank account details I've noticed you have been charging me monthly. What is that for? I'd like an explanation for it. My card number ends 0414 and it's a Visa debit. I'd like an answer asap please. Thank you

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Shawnté
US
Feb 15, 2020 2:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Today February 7th, I checked my back account and realized that I was over charged for a subscription I previously subscribed to for $2. I'm being over charged for an average of $80-85 on my debit card. I had subsequently cancelled this subscription. I'm wondering if I can have my money refunded being that I was not made aware of these charges.

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mickey0404
CA
Feb 29, 2020 6:37 am EST

i just want to no why are you charging me for becose it's concern me and begin to cost me to much 1.49 5 or 6 time on same day i thing somebody try to still from me if no answer i will talk to lawyer with that if is legal

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Shianna Jones
US
Jun 20, 2020 12:14 pm EDT

Hi something keeps taking money from me I literally had to cancel all my bills just because what ever it is taking my money unknown it’s making me pissed I don’t like the fact it’s taking my money without my knowledge

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