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ProBiller.com review: annual fee for a subscription service 47

J
Author of the review
1:43 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

On september 11, 2019 I entered a chat forum with a representative from either seancody or mbi-probiller. I wanted to renew a contract I had had for years - which I had paid on a monthly payment basis for years. It had expired. I saw that I could get a renewal on an annual contract basis that would be much less expensive. Speaking with the representative of either mbi-probiller or sean cody I signed on for an annual term of service from this company. I now see that I am being charged for two annual accounts ($162.53 and $135.38) and what appears to be a continuation bill from the old monthly account ($47.64), plus an incidental little charge for $1.35! A total of $346.90. I only wanted one contract. I have no idea why I am being charged for two. I have no idea why the $1.35 shows up, I have no idea why the $47.64 is in there. I thought that monthly contract had expired. I have attached an image of the visa bill that I have received. You will see that the transaction date is the same for three of these charges. I will willingly pay for one of the annual contracts - preferably the one at the lower rate - $135.38. You will see that the two annual contracts are on there: both dated september 11. What on earth is that third invoice charge for 1.35 us on sep 11? Why is that $47.64 charge on there, dated sept 14?

I would like an investigation into what is going on here and am willing to continue with the annual contract for sean cody at the $135.38 (cdn). I will be pleased if you can find out what is going on with mbi-probiller here.

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47 comments
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Vaibhav Singwala
US
Sep 28, 2019 6:33 pm EDT

Why do I see $65 in my visa statement. Why are you guys charging me for something I haven't bought at all.

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Patrikhammarback
SE
Sep 28, 2019 10:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged for about 35£ And i have not agreed to this, i want my money back or i will call my bank.

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bmo1015
KR
Sep 28, 2019 11:03 pm EDT

I can't explain because I'm not good at English

[protected] mastercard

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Damonk17
US
Oct 01, 2019 6:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've been looking at my bank for a but today and noticed this mbi probiller thing. At first I thought it was my bank, but now its popping up more and more frequently. I would like to get to the bottom of this and preferably get my money back if someone else got into my account and did something.

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Richard Lechner
US
Oct 02, 2019 1:39 am EDT

I have been charged 4 times today from whatever this is. I want my money back or I'm getting lawyers and pressing charges

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Becr253
US
Oct 07, 2019 7:58 am EDT

I have an unknown charge on my account listed as mbi.probiller.com [protected] Nu Can Card Xx8720 USD1.02
Wed 25th Sept. 2019 3.12am syd/Melb time

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Michelle M Davis
US
Oct 07, 2019 4:35 pm EDT

I would like to cancel any future orders or subscriptions that I have please. I don't know what company is doing this but I would very much appreciate it if you could stop asap!

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The Oracle of Truth
US
Oct 07, 2019 7:16 pm EDT

MBI*PROBILLER.COM/XT [protected] US
Posted on June 19, 2019 at 12:11PM

Memo: Debit: Signature purchase from [protected] MBI*PROBILLER.COM/XT [protected] US

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Corey Gavan
AU
Oct 07, 2019 8:42 pm EDT

My names Corey Gavan and I'm getting charged for something I don't know I'm paying for

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Natasha4477
US
Oct 12, 2019 8:02 am EDT

What am I being charged for?, i never authorized these charges, i keep track of everything i subscribe to

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Steven S. Airborne859
Erlanger, US
Oct 13, 2019 4:25 am EDT

They keep charging me unauthorized fees and will not cancel whatever account is tied to the card. This is a scam

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Qshotme7
US
Oct 13, 2019 9:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just received a unknown charge of $40 to my card i need my money back i dont know who yall are but nobody told yall to take my money please refund me my money thanks

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carleyjane13
US
Oct 15, 2019 11:35 pm EDT

I keep being charged on my debit card by my probiller and i have zero clue why. i have been charged several times and i have not bought anything with it. i want it to stop and i want my money back

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Savina Easton
US
Oct 16, 2019 8:45 pm EDT

i want my money back now! im not sure why but 34.97 was taken from my account but i want it back

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Qshotme7
US
Oct 19, 2019 4:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $40 to my card i need my money back i dont even know where this came from please give me my money back.

Please give me my refund i never even heard of probiller

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Cherri Farley
US
Oct 20, 2019 8:53 am EDT

Give me my money back, that was my bill money, I didn't authorize 39.99 or 34.99 to come off my card, , , where's my money

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Hpnokiller
US
Oct 20, 2019 6:22 pm EDT

Im being charged 40$ every week and its putting me in the negative i just want to cancel it because i dont like how they taking money from me and i don't understand why they are i would like to cancel and never go back to whatever i apparently purchased which i dont recall buying anything

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Harmony Moore
US
Oct 22, 2019 12:47 am EDT

i never signed up for anything and now money is being taken out of my account continuously. i would love to not be a part of this goddamn scam and i want you goddamn scammers to give me my f*cking money back. what a f*cking joke

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Juxinator2511
US
Oct 22, 2019 4:51 am EDT

I have never made an account, I would like everything to do with my card erased from your system and I would like every bit of money back that you have taken for the past 4 months. If not, I will take matters further.

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Aman Kidane
US
Oct 22, 2019 9:39 am EDT

I don't know anything I see that 400kr was taken from my acc acc by mbi I want it back

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Jooni
US
Oct 26, 2019 6:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I dont know what happened? Suddenly some money out from my bank account.
I dont use this,
All details on the picture that i uploading

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Emmmi
US
Oct 26, 2019 6:47 pm EDT

You are taking money from my account for a subscription I don't know anything about please cancel this

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The real god
SE
Nov 06, 2019 1:00 am EST

Hi dont have a clue im wondering why your taking money from my bank acount for no reason and I want it to stop and I want the damn money back u damn scamers

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Cameron Kessler
US
Nov 09, 2019 11:35 am EST

I do not know ur company or have used this site before an for some reason I am being charged money for nothing on a daily basis I would like use to cancel this as I have know I dear what I am being charged for thank U

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D.souls
US
Nov 18, 2019 3:54 am EST

Co miesiąc płace nie wiadomo za co.
żądam zwrotu pieniedzy za te miesiące.

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Vamshi Reddy
US
Nov 23, 2019 6:41 pm EST

Your transaction at MBI*PROBILLER.COM using Kotak Debit Card X7325 on 16-11-2019 IST could not be processed due to insufficient account balance. Balance in A/c XX8996 is Rs0.99. Kindly fund the account and try again. Charge for transaction failure due to insufficient account balance applicable as per GSFC.

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creekside99
NG
Nov 26, 2019 7:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

all i need is my money. MBI-PROBILLER.COM [protected] collected today

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Kirsti Matilainen
FI
Dec 01, 2019 10:30 pm EST

I have no idea what this is?
Dont even use this account!?
It's been taking 9.99 from my account for several months now.
I need a full info about this.
Urgently please!

-Kirsti Matilainen
kikke.matilainen@gmail.com

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BryanGadea
US
Dec 08, 2019 9:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I got a charge on my account for 37.55 and I would like to know for what.
My email is bryangadea85@gmail.com

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Manon nonma
US
Dec 08, 2019 10:44 pm EST

I am being charged twice in a month for unknown site or may be for site where I subscribe only for a trial but it is continuing to debit my money on my account

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Latrisha 123
US
Dec 14, 2019 11:53 am EST

I never got my refund from November 11

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mannix 17
US
Dec 15, 2019 12:42 am EST

I did not subcribe anything

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Tiffany Mawson
US
Dec 18, 2019 10:09 am EST

I have two charges on my account statement that I didn't authorize so I want to be refunded asap. One is $2.59 and the other is $11.49

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Eric Whitefoot
US
Dec 18, 2019 5:16 pm EST

I'm being charged for something and I don't know what id like to know in detail what it is and how to cancel and a refund

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Antwan jones
US
Dec 22, 2019 4:03 am EST

This site has been taking money from my account an i haven't gave them permission to do it so how do i get my money back

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Kristin25!
US
Jan 01, 2020 6:34 am EST

I just started seeing charges in my bank account and I never sighed up for anything with Mbi probiller in my life. I am getting charged for no reason at all and don't know where they are coming from at all! And I would like that Monday back ASAP no exceptions ! this is crazy I want to know why this is happening!

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Little_white01
US
Jan 05, 2020 3:51 am EST

i have two charges added to my account from you which i did not okay and have no clue what it could be for. one charge is for 84p and the other is for 34.97

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Aaronbauer17
US
Jan 05, 2020 6:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged a dollar then another one and then another one, and then you guys hit me with a 39 dollars charged, that I didnt authorized I demanded my account be deleted, and my credit card deleted off you're records, and I want my money back, before I get my lawyer involved ...

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Travisb9797
US
Jan 22, 2020 5:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

IDK what mbi probiller is an they charged me 39.99$ for something I didn't even know about. My money better be returned or I will get my lawyers involved. This was charged on my card not even 3 hours ago January 17 2020.

I just want my money back I don like being charged for something I don't know I even have I'm pretty sure no on does .

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Severus Tang
US
Jan 26, 2020 7:54 pm EST

Why is there a charge of 40 bucks that I do not know what have I bought? I want my money back

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ProBiller.com is ranked 4 among 24 companies in the Billing and Invoicing category