Metropolitan Credit Adjusters
Reviews and Complaints

I received a text on Jan 9th from Rica at met credit telling me I owed them $5995. I messaged back and said, I don't have anything on my credit file showing that. And to please not contact me again. Then I awake this morning Jan 15th, to find 5995 on my credit report as in collections. But for what? How? I was never sent a letter, a bill, a breakdown of charges. I haven't been a Telus customer since 2015.

My husband had been receiving daily phone calls and texts from Met Credit with a debt that he's not even remotely financially or legally responsible or connected to.

Our friend, Douglas Middleton, passed away 23 months ago. We think his parting gift was to give these creditors my husband's number before he died. He was an alcoholic and died because of the disease.

My husband found him DEAD on the floor of his cabin!

No one from his family took on his estate and it was rendered to the district of Parry Sound because he had no assets, will or life insurance that we know about.

We have no relation to Douglas Middleton and HE'S DEAD! My husband was receiving calls from Met Credit even before he passed.

We have both spoken to employees at Met Credit, multiple times, explaining everything yet daily calls and texts continue. It disrupts my husband's working day, everyday. It's not only annoying and frustrating but also reminds my husband, daily, of finding him dead on the floor which is traumatic. It sounds, looks and feels like overt harassment.

My husband and I has explained OVER AND OVER that Doug is dead and we have no relation to him.

This is beyond ridiculous.

Perhaps this review will get someone's attention as we are ready to pursue further steps and legal action if possible.

Solve this issue now. It's been over 2 years. This is ridiculous.

Daily calls, for a debt I don't even have.. iv asked twice to be taken off the call list and continue to receive calls. Even when they are on my blocked list they still continue to call never leaving a voicemail or anything just daily calls. Super annoying.

I literally arrived in Canada a month ago, and very little I've done so far has been in my name. I have not had time to owe ANYONE money, let alone for it to go to collections -- this is how I know that whatever these guys are calling me for, it is NOT MINE. They're obviously just trolling whatever phone numbers they can come up with.

This company must go through old files and harass people there a joke , they seem to think that is only one person they don't know what mistaken identity is there are a joke throw out the papers they give you and even if you pay them they still don't renew your credit they tell you it is and no more but 6 months it starts all over again

Most disrespectful company- I was client with *** My account was fully paid I have release letter and all the details- This crazy company wrote in my credit that amount was forfit and just becuase of this company my dream house just get disappear like that. don't go to *** or this company for any thing. ' this guys play with your dreams

They are trying to charge me $506 for a phone bill of $158. First they offered me a settlement of $375. When I said I would make payments, it was raised to $506 with no pre-amble nor warning. For a $158 phone bill. I am calling the phone company directly to get this sorted directly and will not speak with this collection company. The interest of $348 on a $158 bill is laughable and should be illegal.

i've been getting nearly daily calls and texts from metcredit for over a year now for someone else ( a stephanie m***?) Not me. Told them this I don't know how many times, some reps tell me I wont get any calls anymore, that they've removed my number, some just hang up on me when I tell them i keep getting calls/texts and my name is not stephanie m***. But they just keep on coming. So flipping SICK of this! Nearly every day, texts, calls, from different numbers, some outright say they are metcredit on the display, some just from random numbers. This is ridiculous, I am not stephanie m***, I keep telling them, like what in the hell do I need to do to stop getting these harassing phone calls?!

Just found out I have an *** bill in collections. After I got denied for credit help to pay it off I called the collections agency to let them know. What was her name... ***? Anyway, she became very rude asking when my next pay day was, I told her and told her I couldn't make a payment for at least another month. She asked me what my bills were on my next pay day. *** She berated me and me feel worthless. I get that you're in collections but that is NOT the way to go about it. I even promised her full payment by the end of february and that was not good enough for her. Terrible customer service. Next time I call them it will be for the methods of payment they accept. I'm a single mom, you don't berate me for such a small amount in collections that I didn't even know was in my name. Shame on you!

A collection agency pursued payment for an account that was already paid in full and closed. When I informed them of the mistake in the file and credit report, they insisted on a settlement instead of acknowledging the debt was nonexistent. Their staff were uncooperative and adamant about collecting an erroneous amount. My credit score suffered a 50-point decrease. Fortunately, the originating company acknowledged the error and reversed the charges. I've allowed 40 days for my credit history to be corrected. Failure to restore my 50 points will lead me to initiate legal action for the damage done to my credit. All communications have been recorded, and I have meticulously documented the entire ordeal.

Metcredit will not stop calling me saying i owe *** over 700$ for when I had them for a month back in 2019, i did not recieve an email, a letter/bill in mail nor a phone call from *** telling me I owe them money. I came across this problem with them when they called my little brothers cell demanding payment NOTE my little brother has autism and I never once in my life put his name down on any kind of form. He called me saying these people are trying to collect owing money. I called Metcredit to figure out whats going on and they told me i owe money. A red flag is when the agent told me if I pay it now, that he will give me 50% off of what i owed so from over 700 to 350. Which i found odd and told him i would like to call *** first to see whats going on. He told me if you hang up I cant guarentee you another agent will give you the same deal. Another red flag is method of payment, i asked what their mothed of payment was and he said you can pay by credit card or by Email transfer, ODD I know. I hung up, checked my credit score and nothing about ***. Recently I had to block them 3 times, they are using different numbers to call every time. Yesterday I told the agent I didnt owe anything and I refuse to give them money, He questioned every single word that came out of my mouth, upsetting me ***, I told him I'm not the first to have problems with them about a so called *** bill and he told me they have a A+ rating on ***. I said yeah right, that anybody can get a fake rating, it was on 20/20 he began to laugh at me. I want them to stop.

Met Credit have been calling my cell number non stop multiple times daily for a reason that is not directly associated with me. They are looking for collections involving someone I know. I have asked them in multiple occasions to stop calling as I have no idea where this person is & I have nothing to do with this debt they are trying to collect. I have file a formal complaint with consumer protection. I have MetCredit to remove my number from their system. They call from different numbers day & night. I have blocked them but now blocked calls are even ringing in my phone. If this does not cease, I will contact a lawyer & have a formal harassment suit filed.

I have two credit collection companies harassing and threatening me about a debt. I have been trying to get them to confirm who is supposed to actually be collecting my account so I know who to pay. I tried to ask the original company who it was (***) they basically told me they don't know (which you guys accepted as an acceptable response somehow by the way) and now this second company is threatening legal action but how is it not fault that they can't figure *** out and give me a simple answer as to who is actually supposed to hold my account ? They are trying to charge me interest for me not paying while they are a mess trying to sort it. I'm not paying a debt twice, it doesn't seem unreasonable to want a simple answer of who my money should be going to !

I have been getting phone calls daily from Met Credit. When I answered, the person didn't realize they had been the ones to call me, asked for the phone number(which they had called!), and went on to ask other information of me. At that point I told them *** that I would not give them further information *** and to stop calling me. They have continued to call multiple times per day, to the point that I had to block the number, but they are still leaving voicemail messages that are just silence. *** I know for a fact that I do not owe any money to anybody and would like to stop being harassed for no reason.

I have repeatedly informed MetCredit of my disagreement with the charges on a particular case. This involves a contractor claiming I owe money for a completed fence, which I have fully paid for. I've made it clear to MetCredit that any further disputes should be settled in court. I will not let my credit suffer due to another's claims without a fair defense. I insist on my right to have this issue resolved legally and removed from credit or collection agencies pending judgement. MetCredit's failure to comply with this request infringes on my rights. I demand the case be closed and all communication from the company cease. Should the contractor seek legal recourse, they may do so. Thank you.

In June I filed a consumer proposal. In July I completed the proposal and received a discharge. In my proposal I included *** as a creditor. They reported over $6500 via a collection agency for the past 5.5 years on my credit report. Most recently Met Credit has been trying to collect this. Over many phone calls and complaints, *** reduced the amount to $555.00 plus over $700 in interest. I have requested a copy clearly stating what they claim I owe. All that Met Credit has provided is one invoice dated July 27,2017 for $1100.00. They stated I used the phone after the proposal was filed. The proposal was filed on June 30,2016. I have requested proof of phone usage and the associated bills after that date, and they will not provide. Met Credit recently changed the amount owed on my credit report to the reduced amount, but I still have no information on what I owe. I am willing to pay a legitimate bill, but I am not paying interest for almost 6 years.

They refuse to give details regarding a debt, are very rude in emails and on the phone, yet demand you send money to an account number with no other information. They wouldn't send a bill for me to see the debt and arrange a proper payment plan. My account was held for over three years; they contacted me once in 2020. I requested proof of their identity and the debt, which they never provided. I will not pay a penny until I receive this information and can verify everything. I expect an apology, a balance adjustment, and a proper bill with complete details on the amount owed and a payment plan.

We received a notice from MetCredit about arrears with a hotel in British Columbia. We owned a timeshare and completed its cancellation in late 2019. All fees were paid by March , evidenced by emails and cancelled cheques. Despite this, MetCredit initiated collections for $1629.07 in May . We have not received any invoice for such an amount and the hotel has no record of it. MetCredit has not provided any invoice or evidence of debt, yet proceeded with collections. Despite our ability to settle any claims, there is no actual bill to pay. MetCredit has failed to conduct due diligence to verify the debt and is unresponsive to our communications.

We have been receiving harassing phone calls for the last 3-4 years if not longer. They keep asking for other people not us.. I keep telling them they have the wrong number and to remove my number and stop calling and harassing us. There is myself and my wife *** here. No one else lives here. I have been told over and over that they would place our number on their "DO NOT CALL LIST" and the calls would stop. They haven't. I have already had 2 this month so far and I told them the same thing! I have had it with this company! I warned them last year that I would file this complaint right after I talked on the phone with an individual at the local Complaintsboard.com in Calgary. If this continues I will seek financial compensation for this harassment. We are not in collections for anything so they need to quit harassing us. *** Please try and set them straight so this stops. I really don't need the hassle of changing my phone number and the aggravation of notifying ALL necessary contacts to update their records. Met Credit needs to LOSE my phone number PERIOD!

I have received multiple phone calls to my phone number (that I've had for more than 20 years). Since I started keeping track I've received 9 phone calls since September 25th. I'm unable to go back and search for more without some serious effort. I've spoken to 2 different individuals asking them please stop calling for someone named *** (please note the spelling will not be correct as I have no idea who this person is). They are clearly trying to collect money from them on behalf of ***. I've explained each time I've spoken to someone that I am not *** nor do I know them and they need to stop contacting me as it will not get them anywhere. I was told that they would continue to call and that this person must have had this phone number before me - not possible. And that they could not remove my phone number from his account without some number that I should be able to get when they autocall me. *** Calls received - Sept 25 12:17p, Sep 27 11:37a, Sep 29 4:29p, Oct 6 1:48p, Oct 13 11:41a, Oct 18 10:56a, 2:17p (spoke to a person on the 10:56a call), Oct 21, 2:19p, Oct 22 1:24p - attempted to press 1 as directed to speak with someone but I have a job and couldn't wait on hold for the length of time I was on hold.

In 2020, my credit was damaged due to a wrongful debt collection for a music festival issue. The festival was run by a corporate entity, yet the debt was attributed to me personally. Despite the client owing me money, evidenced by an unpaid invoice, my credit report still reflects this error over a year later. I have submitted proof that the client has misrepresented the situation, and that they actually owe me. This dispute is a civil matter, yet my personal credit report shows a collection account. I've provided all necessary documentation to Metropolitan Credit Adjusters Ltd. The client has been dishonest, impacting my credit, while the credit agency failed to investigate properly. The information I've provided online clearly shows the involvement of multiple companies, not just myself. Despite numerous communications, the client's misunderstanding of the situation persists. I've had to initiate legal action and continue to address the matter post-COVID. Promotional materials and hotel bookings confirm the involvement of corporate entities, not just me, which should have precluded any impact on my personal credit alone.

My daugher asked if I could be her guarantor for a small student loan through my bank. I agreed and the application was made on October 6th. The application was declined on October 22nd. My bank cited an unusual debt that has appeared on my credit bureau with ***. The amount of debt placed onto my credit bureau without my knowledge was in February by 'MetCredit' for $2,351.00 I was extremely alaremed because I have no idea whatsoever what the debt is for? I managed to contact 'MetCredit' on Friday, October 22nd at 4:33pm. I was informed that the debt was given to them by their client in June . I was told that the amount of debt at that time was a little over $900.00. I am further alarmed because this debt seems to have come from a past cellular account with *** that was closed in April , I have no idea whatsoever where the amount of $900.00 comes from and most certainly not $2, 351.00 placed on my credit bureau without notifying me. I have never received any e-mail, phone call nor letters from 'MetCredit'. The only information that I have on file is from *** cellular service dating back to April when the account was cancelled. On cancelling the account with ***,I explained that I was laid-off, without a job and could not afford the cellular service. On speaking with MetCredit on October 22nd, they didn't have any correct information on myself. The e-mail address that she gave is incorrect. The telephone number that she gave is incorrect. The only information that was correct was my home address. I asked why I haven't received any letter nor information from MetCredit? I wasn't given an answer. I have received no notifications whatsoever from MetCredit. I only realized that a debt was placed on my credit bureau by MetCredit for $2,351.00 is by coincidence as I was being a guarantor for my daughters student loan.

The mentioned account has been reported to credit bureaus as a re-opened collection account with a balance owing. This notice requests METROPOLITAN CREDIT ADJUSTERS LTD to provide documentation regarding the account: A final written payment request, breakdowns of the debt both prior to and after agency placement, and payment histories before and after the final payment request. All future communications should be in writing via postal mail. It is requested that METROPOLITAN CREDIT ADJUSTERS LTD stop further collection actions and the reporting of incorrect information. The reported balance on this re-aged account is a tactic to extend its activity, which is misleading and hinders resolution. Local and federal laws prohibit debt collection based on fabricated, inaccurate credit file information. Non-compliance may lead to legal action against METROPOLITAN CREDIT ADJUSTERS LTD. Note: During force majeure events like Covid-19, aggressive debt collection may be deemed harassment due to the lack of effective preventative measures by authorities, causing undue hardship.