Metropolitan Group Home Exteriors’s earns a 5.0-star rating from 3 reviews, showing that the majority of homeowners are exceptionally satisfied with home improvement projects.
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Replied
took $24000 in insurance claim money
We hired Metropolitan Group Home Exteriors to repair our home. Mark was our rep. The assessed damage came out To $24000. We paid them and was told that our repairs would start the next day. Mark then told us it would happen in 48 hours. I called him after nothing happened and he didn't return my call. I called him two more times the following day in which he started to curse me out and hung up the phone. Our home is still damaged and we have no options to fix it.
The complaint has been investigated and resolved to the customer's satisfaction.
First of all, we've never had a sales person or an employee named Mark. Secondly, If we had collected $24, 000 from a customer and failed to do their job, the first place someone WITH A VALID COMPLAINT would post a complaint is the BBB and probably contact the police or FBI ?
TRUTH is, we have NEVER had a complaint from a real customer filed in 14 years let alone pocket money without doing the job.
Sites that do not verify the validity of a complaint shouldn't be trusted They do No FACT checking.
In fact ANYONE CAN POST ANYTHING ABOUT ANYONE ANONYMOUSLY WITHOUT RECOURSE!
This post is a fake claim probably from a competitor or perhaps one of the many companies offering to help us remove these derogatory posts for thousands of dollars!
Nonetheless, very frustrating for legitimate businesses with stellar reputations!
Daniel King
Vice President, Metropolitan Group Home Exteriors.
720-240-9389
Replied
the roof installed last spring has leaks and missing shingles
We hired metropolitan group home exteriors last spring to tear down and replace a roof on our garage and sheds. It feels like they are leaking more now than before they needed the repair. We called them and after 4 calls we finally got ahold of our project manager Troy King. It took 4 weeks to send someone out to look over everything. Even after they came out we still had leaks all over. Our wood under the shingles started to rot from all the water. I would never recommend metropolitan group home exteriors to my worst enemy.
This is terrible work
The complaint has been investigated and resolved to the customer's satisfaction.
Click link below to see where these fakers are getting their pictures.
https://apexext.com/circumstances-that-allow-for-roof-rot/
Replied
took over $5000 in insurance supplements and provided low quality work
Take warning that Metropolitan Group Home Exteriors from Denver Colorado should be avoided. We signed a contact to have them do our work. Part of the deceptive contract was that they were entitled to all overhead and profit and supplement money paid by our insurance. Our estimate was $20, 000 in damage to our home. Metropolitan Group Home Exteriors stated it would be $15000 in repairs, our insurance company sent a check for almost 21k. They used very low quality materials, the home was repaired in early March and with it being June, we see that the fresh paint is now peeling away from our home and every corner of our home. Our stain on our fence has also peeled.
We spoke to other contractors that stated that our repairs should have costed in the area of $10-12k. We brought this up to Troy King who overseen our work on our home he stated that we signed a contract and thats that. They fought with our insurance company to also raise the amount of money received as they said it wouldnt be enough to repair the home, this was only done to further line their pockets with insurance money. Avoid them at all cost. They had me sign this contract so they could act as a mediator of some sort to talk to the insurance company. This is a waste of time and only a way for them to sign a contract early to lock you in so they can be entitled to your overhead, profit, and supplement money. This in no way benefits you or helps your insurance claim. Signing a contract with them before work starts only screws you in the end. Stay away from Troy King and Daniel King.
The complaint has been investigated and resolved to the customer's satisfaction.
They ripped us off too. Mark really took us for a ride with his sweet talk.
They came to my neighborhood and left a card. Very unethical to do this to people right after a disaster happens. I agree with you, this is wrong. Will NOT consider them for work ever.
Hello. I am Daniel King, Vice President of Metropolitan Group Home Exteriors. You are not a customer of ours. First of all the description of work completed does not match the scope of work for any of the jobs we completed in March. Second, our Arvada customers have been very satisfied with our quality of work and this is reflected in their reviews on the BBB. Third, We never refer to our agreement as a contract. Lastly, we fully guarantee our work for 5 years and have never had a complaint with a customer or review that checks facts or background information. I invite you to give us a call to discuss the matter not anonymously. It is very common for competing companies to post negative reviews on boards about companies to deter potential customers. If you were a legitimate customer of ours we would happily come out and repair anything that was not done to your satisfaction. But at the end of the day this is the first negative review we have received in our 14 years of doing business, and it is from an anonymous person posting on a review board that does no fact checking whatsoever. I’m sure you know if you put your name on this review and posted things that are not factual you would be liable for slander. This appears to be a competing company trying to make a very reputable company look bad.
Daniel King
Metropolitan Group Home Exteriors
720-240-9389 ext 710
Is Metropolitan Group Home Exteriors Legit?
Metropolitan Group Home Exteriors earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Metropolitan Group Home Exteriors. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Metropolitan Group Home Exteriors resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Mgdenver.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mgdenver.com you are considering visiting, which is associated with Metropolitan Group Home Exteriors, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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Overview of Metropolitan Group Home Exteriors complaint handling
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Metropolitan Group Home Exteriors Contacts
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Metropolitan Group Home Exteriors phone numbers+1 (720) 240-9389+1 (720) 240-9389Click up if you have successfully reached Metropolitan Group Home Exteriors by calling +1 (720) 240-9389 phone number 0 0 users reported that they have successfully reached Metropolitan Group Home Exteriors by calling +1 (720) 240-9389 phone number Click down if you have unsuccessfully reached Metropolitan Group Home Exteriors by calling +1 (720) 240-9389 phone number 0 0 users reported that they have UNsuccessfully reached Metropolitan Group Home Exteriors by calling +1 (720) 240-9389 phone number
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Metropolitan Group Home Exteriors emailsDaniel@mgdenver.com100%Confidence score: 100%Supportinfo@mgdenver.com100%Confidence score: 100%Supporttroyk@mgdenver.com10%Confidence score: 10%
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Metropolitan Group Home Exteriors address12835 East Arapahoe Road Suite 600, Englewood, Colorado, 80112, United States
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Metropolitan Group Home Exteriors social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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took over $5000 in insurance supplements and provided low quality work
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