Midstate Mitsubishi’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with purchases.
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I bought a car from Midstate Mitsubishi on April 29th and I gave them the money to handle registering the car
I bought a car from Midstate Mitsubishi on April 29th and I gave them the money to handle registering the car. It's been twelve days now and they still haven't sent the registration. They can't even tell me when they will do it. I told them I would register it myself, but they say I can't do that. I can't drive the car because it's not registered and doesn't have a sticker. They're not being very helpful in resolving this issue.
I keep getting letters from Midstate Auto Group in the mail
I keep getting letters from Midstate Auto Group in the mail. I told them many times to stop sending me stuff, but they keep sending it anyway. Today (01/27/2022), I called them and asked to talk to someone about getting off their mailing list. They put me on hold without saying anything, and I waited for more than 15 minutes before I gave up because they weren't helping me.
I bought a 2019 Nissan Rogue from Midstate Mitsubishi in Aug 2020 and got an extended warranty
I bought a 2019 Nissan Rogue from Midstate Mitsubishi in Aug 2020 and got an extended warranty. In Sept 2020, I asked them in writing and in person to cancel the contract. I also contacted the warranty company, who told me that the dealership hadn't processed the extended warranty yet, so it couldn't be canceled at that time. Can you believe it? A whole month later! I gave Portfolio warranty company a copy of the canceled request that I personally handed to the dealership, so they both have it on record. But now it's November, and I still haven't received a refund for my extended warranty! It's been almost 3 months since I bought my Rogue. This is just ridiculous!
Is Midstate Mitsubishi Legit?
Midstate Mitsubishi earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
Midstatemitsu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Midstate Mitsubishi's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- The website belonging to Midstate Mitsubishi has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I bought a car from Midstate Mitsubishi on 04/09/2022
I bought a car from Midstate Mitsubishi on 04/09/2022. I paid $14,350. The service contract warranty cost me $1950. I didn't drive the car off the lot until April 20. The inspection didn't pass the first time. They told me to schedule another inspection for the following week. I went back, but the car failed inspection again. It failed three times in less than 30 days. I went for inspection three times, and then my transmission had a problem. I asked the dealership for a refund under the lemon law because of the three failed inspections. They refused to give me a refund. They made me use my warranty but wouldn't give me the warranty company's phone number. They threatened to call the police if we didn't leave the dealership. I don't understand why they're giving me a hard time. I'm reaching out to the ComplaintsBoard.com for help because my next step is to file a complaint with the Massachusetts Used Vehicle Warranty Law Application for Arbitration.
I bought a used Dodge Ram 1500 from Midstate Mitsubishi on April 16th, 2022
I bought a used Dodge Ram 1500 from Midstate Mitsubishi on April 16th, 2022. I put down a $10,000 cash deposit when I made the purchase. After having the vehicle for 3 weeks, the check engine light came on and it was running very rough at idle on May 6th. I reached out to the dealership and brought it to them on May 9th for them to take a look. Since then, they have informed me about 3-5 issues they found, including problems with the ignition coil, fuel injectors, and now a faulty camshaft.
I called them this morning and they said they are still waiting for an engine specialist to come in and check the amount of metal in the engine by dropping the oil pan. They mentioned that they might have an answer for me by the end of business tomorrow. However, it's been 11 days since they've had the vehicle, and it seems like they haven't made any progress in solving the problem. I've told them multiple times that I would prefer a refund of my deposit so I can find another vehicle elsewhere. I'm worried that the engine might be beyond repair, and I don't want to be responsible for 60 months of payments if the engine is irreparable.
Unfortunately, all my requests have been met with resistance, and the dealership owner hasn't even answered my calls. I would greatly appreciate any assistance in resolving this matter.
I been with Mistate Auto Mitsubishi for over 6 years now, and this my third car from them
I been with Mistate Auto Mitsubishi for over 6 years now, and this my third car from them. My current ride is a 2022 Mitsubishi Outlander that I got on October 30th, 2022. Had a little trouble with it though. A few months back, on February 3, 2022, at 8:46 in the morning, the darn thing wouldn't start. Tried jumpin' it, but nothin' happened. Ended up gettin' it towed to Midstate Mitsubishi, and wouldn't ya know it, they just charged it up and it worked fine. Then, about a month and a half later, on April 12, same thing happened again. Car wouldn't start, tried jumpin' it again, nothin'. So, back to Midstate Mitsubishi it went. They charged it up on their fancy machine and said there's somethin' in the car that's drainin' the battery, but they didn't know what. Sent me home with it again. Fast forward to May 23rd, I come back from a family vacation for my birthday, ready to head to work, and guess what? Car won't start again. Jumped it, but the engine light stayed on. Had to get it towed to Midstate Mitsubishi for the third time. Now they're tellin' me they still don't know what's causin' the battery drain. They said they gotta wait for it to happen again to diagnose it. Sent me home with the car again and said they gotta contact a Mitsubishi specialist and the manufacturer. Nobody knows what's wrong, and they keep makin' me wait longer and longer. I've missed a bunch of work 'cause of this, and they ain't gettin' back to me. I've been reachin' out to 'em through emails and messages, but no response. I've been a loyal customer for 6 years and recommended 'em to others, but all I want now is a fair trade or my money back so I can get a reliable car.
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About Midstate Mitsubishi
![Screenshot Midstate Mitsubishi](/images/business-screenshot/752x348/164724/164724-0.jpg)
One of the key factors that sets Midstate Mitsubishi apart is their extensive inventory of new and pre-owned Mitsubishi vehicles. Whether you are in the market for a sleek sedan like the Mitsubishi Mirage or a versatile SUV like the Mitsubishi Outlander, you can find a diverse selection of models to choose from. The dealership takes pride in offering vehicles that are not only stylish and technologically advanced but also built to deliver exceptional performance and reliability.
In addition to their impressive inventory, Midstate Mitsubishi is committed to providing a seamless and enjoyable car-buying experience. Their knowledgeable and friendly sales team is dedicated to helping customers find the perfect vehicle that suits their needs and preferences. They take the time to understand your requirements and guide you through the entire process, ensuring that you make an informed decision.
Midstate Mitsubishi also offers a range of financing options to make your purchase more affordable and convenient. Their finance experts work closely with various lenders to secure competitive rates and flexible terms that fit your budget. Whether you have good credit, bad credit, or no credit, they strive to find a financing solution that works for you.
Furthermore, Midstate Mitsubishi has a state-of-the-art service center staffed with highly trained technicians who are well-versed in Mitsubishi vehicles. From routine maintenance to complex repairs, their service team uses the latest diagnostic tools and genuine Mitsubishi parts to ensure your vehicle receives top-notch care. With their commitment to excellence, you can trust that your Mitsubishi will be in good hands.
As a customer-centric dealership, Midstate Mitsubishi values your satisfaction above all else. They prioritize building long-lasting relationships with their customers by providing exceptional service even after the sale. Whether you need assistance with maintenance, repairs, or simply have questions about your vehicle, their dedicated team is always ready to assist you.
In conclusion, Midstate Mitsubishi is a reputable dealership that offers a wide range of high-quality Mitsubishi vehicles, exceptional customer service, and a commitment to customer satisfaction. With their extensive inventory, knowledgeable staff, flexible financing options, and top-notch service center, Midstate Mitsubishi is the ideal destination for all your Mitsubishi needs. Visit midstatemitsu.com today and experience the difference for yourself.
Overview of Midstate Mitsubishi complaint handling
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Midstate Mitsubishi Contacts
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Midstate Mitsubishi phone numbers+1 (508) 832-8886+1 (508) 832-8886Click up if you have successfully reached Midstate Mitsubishi by calling +1 (508) 832-8886 phone number 0 0 users reported that they have successfully reached Midstate Mitsubishi by calling +1 (508) 832-8886 phone number Click down if you have unsuccessfully reached Midstate Mitsubishi by calling +1 (508) 832-8886 phone number 0 0 users reported that they have UNsuccessfully reached Midstate Mitsubishi by calling +1 (508) 832-8886 phone number
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Midstate Mitsubishi address810 Washington St, Auburn, Massachusetts, 01501-1326, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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