Mike Erdman Auto Group’s earns a 5.0-star rating from 4 reviews, showing that the majority of customers are exceptionally satisfied with their vehicle purchases.
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The Dealership agreed to give me a certain dollar amount for for my trade but scammed me instead
The Dealership agreed to give me a certain dollar amount for for my trade but scammed me instead. See Attached
The complaint has been investigated and resolved to the customer’s satisfaction.
I have told them repeatedly to stop emailing me and they keep sending them
I have told them repeatedly to stop emailing me and they keep sending them. I contacted them regarding a car, which i found out they had sold. They continued to send emails even after i told them to stop.
The complaint has been investigated and resolved to the customer’s satisfaction.
I submitted a deposit on a car and the deal fell through
I submitted a deposit on a car and the deal fell through. Almost a month later, still no refund. I placed a deposit on a vehicle on May 9th. I live in MI and car is in FL. iw as trying to fly down but the covid issues made that very difficult and we decided I needed to cancel the car purchase at that time. The dealer agreed and i thought I would be getting a refund for the deposit. It is now almost a month later, Ive messaged them several times and asked to no avail. My only recourse is to file a dispute with my credit card company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Mike Erdman Auto Group Legit?
Mike Erdman Auto Group earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Mike Erdman Auto Group. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mike Erdman Auto Group resolved 100% of 4 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Mikeerdmantoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mikeerdmantoyota.com you are considering visiting, which is associated with Mike Erdman Auto Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Mikeerdmantoyota.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Mike Erdman Auto Group.
However ComplaintsBoard has detected that:
- Mikeerdmantoyota.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mikeerdmantoyota.com may offer a niche product or service that is only of interest to a smaller audience.
I took my car to the dealership for an airbag recall service
I took my car to the dealership for an airbag recall service.There was more car servicing to be done and it ended up being shoddy. I took the car into the dealership for the airbag recall on 4/22 and was told that I also needed battery terminal service and automatic transmission fluid exchange, which I consented to because I knew that it was overdue. This costed $410.53. On 7/1, I took my car for a routine to a lube shop for the engine oil change. I was shown the dirty fluid and was told it was supposed to be a pinkish color, being relatively recently changed. The lube shop said/wrote that they suspected that the transmission oil fluid had not been changed and "clearly was not done". I also spoke with a male friend who knows car engines to see why the fluid was a greyish color only a little over 2 months later and he said it should not be, that the inside of the pan was probably not cleaned out (sludge left in) and that was indeed supposed to be a part of the maintenance fluid exchange procedure. I then took it to the dealership asap on July 6 to have this issue checked and they did nothing to rectify the situation, saying that it was alright to be that way and that it would not hurt anything. They also tried to blame the lubrication center saying that they must have showed me some other discolored fluid, but did say that the fluid was indeed a greyish color, not pink. They also denied that it was not a poor procedure to not clean out the pan before adding the fresh auto transmission fluid.
The complaint has been investigated and resolved to the customer’s satisfaction.
Mike Erdman Auto Group Reviews 0
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About Mike Erdman Auto Group
At Mike Erdman Auto Group, the goal is to provide a one-stop-shop experience for all automotive needs and desires. The dealership features a vast inventory of new and pre-owned vehicles from top brands like Toyota, Honda, and Hyundai. Additionally, their team of highly trained professionals in the sales department, service center, and finance office work diligently to provide an easy and hassle-free experience for their customers.
One of the unique aspects of Mike Erdman Auto Group is their commitment to putting their customers first. The dealership's team takes pride in going above and beyond the norm to ensure customers are satisfied with their purchases, service appointments, and overall experience. A testament to their efforts is the numerous positive reviews from previous customers who have praised the dealership for their professionalism, honesty, and friendly demeanor.
Mike Erdman Auto Group has also cemented their place in the community through their philanthropic efforts. The dealership actively participates in charity events and fundraisers that support local schools, organizations, and community projects. Giving back to the community that has given so much to them is something Mike Erdman Auto Group is passionate about.
In conclusion, Mike Erdman Auto Group is a trustworthy, well-rounded dealership that provides a world-class experience for their customers. From their impressive inventory to their outstanding customer service, this dealership sets the standard of excellence in the automotive industry. If you are in the area and in need of a new vehicle, service appointment, or just want to experience the Mike Erdman Auto Group difference, stop by today and see for yourself why they are considered one of the best in the business.
Overview of Mike Erdman Auto Group complaint handling
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Mike Erdman Auto Group Contacts
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Mike Erdman Auto Group phone numbers+1 (321) 453-2050+1 (321) 453-2050Click up if you have successfully reached Mike Erdman Auto Group by calling +1 (321) 453-2050 phone number 0 0 users reported that they have successfully reached Mike Erdman Auto Group by calling +1 (321) 453-2050 phone number Click down if you have unsuccessfully reached Mike Erdman Auto Group by calling +1 (321) 453-2050 phone number 0 0 users reported that they have UNsuccessfully reached Mike Erdman Auto Group by calling +1 (321) 453-2050 phone number
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Mike Erdman Auto Group address4650 Highway 520, Cocoa, Florida, 32926-2333, United States
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Mike Erdman Auto Group social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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