Mini Pocket Rockets review: I believe this may be a scam! 58

MiniPocketRockets.com is a scam. They are thieves. I am in the middle of a dispute with them at the moment and I only hope my credit card company understands what's really happening. DO NOT BUY FROM MINIPOCKETROCKETS! Just check out Better Business Bureau for further information.

We are also having a negative experience with this company.
We bought a bike for my son's birthday, naturally he was v. excited, opened it, put the required fuel in and the thing would not start. The pull start was very stiff so we called tech support at the 1 800 number and they seemed very helpful. They said the pull would be stiff at first and not to worry. I was worried that the pull start handle would come off and sure enough it did. I phoned back, "no problem, we will send a new handle..." meanwhile we tried starting it again and the pull start string came off entirely.
When I called the company to ask for a refund or new bike they said they could not give a refund because "now that the bike has had fuel in it it cannot be shipped back to us.."
I have just asked to speak to a manager and been put through to voice mail.

Just a piece of advice for the company - once the Better Business Bureau complaints become too numerous your company will go under and you will all be out of a job. It pays to be honest.

Ok i just got my gp mx3 from www.minipocketrockets.com i didn't even put fuel in it and i noticed that the clutch drum was broke so i called their number like 100 times then they finally answered i told this girl (she was very nice) then she put me on hold from like 30 minutes then this guy answered and he was very rod and mean i told him everything and ask him a question and he answered my question with one of his question and had no clue what he ment so i sayed what and he sayed just answer my qustion (he yelled that)so i did and the sent my a new clutch (it took them 3 weeks to send it to me then i had to wate on shipping)then i got here so i was really happy and so ready to ride my mini bike so i put it on and everything looked right did the mixture of 25:1 becuase it was new after a lot of pulls i finaly got it to start and the engine was making a wired noise so i called got the same girl and told her it was making that noise and if it was O.K. and she sayed it was so im like what ever so i started riding and smelt a very bad smell and saw smoke coming from the engine not the exshust the engine so i when to stop with my front brake and the front disk bent and then the caliper broke in peaices and the cable snaped and it ripped the kill swich out when the cable snaped and now then engine makes a really bad noise when it runs and doest even let me go it dosent even go now (it was new and that was the first time it was riddin so i called back talked to that girl agin she told me to take pictures of it and email it to them so i did and then got a reply telling me to call them back so i did and talked to her then she gave that guy (i was on hold for almost 1 hr) so i talked to him i was being very nice calling him sir and please and saying thank even know i was so pissed i was about to start scream ok so he tells that their is no way that the kill swich could of came undune and that i broke it and he was sort of yelling telling me to listen to him and that the cable would of broken be for the brake broke and i broke and and their is no way no way that would of happend then he wanted to listen to my engine so i turned it on and he's like i just the engine running that im lying and im not telling the truth and telling me to be quit and listen to him and telling me he is looking at the pictures and that i broke it and im was just about to go crazy and start scream at him and cussing at him because a person can only take so much of someone yelling at them telling their wrong and that they dont know anything and to shut up listen to him but i just had to hang up on him i could say anything else because i know that if i go crazy on him he will proble puss out and call the cop well im trying to help DO NOT BUY FROM WWW.MINIPOCKETROCKETS.COM ITS A SCAM and i also bought a 60 day warnty DONT BUY FROM THEM PLEASE IT WILL HELP YOU AND YOU WONT HAVE TO GO THRU ALL THIS STRESS

uh oh! i just bought a bike from that cite?!?

same thing just happeed except i ordered the bike the charges appeared on my card already the next day well 2 weeks later still no bike so i told them to screw i dont want the bike they havent shipped it so they can keep it they still havent sent it and they say they are gonna even though i cancelled it like 10 times because they say i still have to pay the shipping and the 25 percent restock fee so i am disputing it with my card company which is great and have reported them to the better business bureau i just dont understand they have over 160 complaints why are they still in business... they are scammers and yet they have not been closed down, ...
BEWARE DO NOT BUY FROM THEM

i dont no but i ordered a 47 cc $169 pocket bike so i hope i get it soon and running good i didnt look at these reviews or i wouldnt of got it there so someone please contact my my email:koolcali209@aol.com...

This company is doomed. We received a pocket rocket bike with a flat tire and after fixing that used the bike for a couple days before a clutch blew out. I called Jay and told him we wanted to return it- he advised that your company is only responsible for replacement parts during the warranty period.

I have been trying since early August to get this part and as of 10/8/08 I still dont have it. If I call to ask where my part is they have NO idea- all they say is it must be on its way- I have been waiting since August and it is mid September- my son wasted $330 of his hard earned summer

they suck

im a 14 year old boy and my birthday was the 13th of october.its now the 17th of November and i still havent recieved my bike.i ordered a raptor from minipocketrockets.com on the 9th of october and they called back the 23rd saying they don't have it so they will send me a GPR-SR. i have been waithing ever since.i called vthem today and they said the finally shipped it and it will be here by wednesday or thursday of this week. ( the 19th or 20th). If u live in california order from them. if u love far like i do in new york dont! Have a nice day. :)

I ordered a bike from these guys. They swapped it for a different bike. It came 3 weeks later than they said it would. Took my bike mechanic friend hours to get it started the first time. Only ran a total of 3 times and is totally dead. I wish I read all the reviews about this place before I ordered.

son ordered a bike from them, it took 2 months to get it after several calls. the bike we recived is a totaly difrent and lower modle than what was paid for and it is a peice of crap. foot pegs broke on the first ride. would not recomend buing from theese idots. they are rip offs.

I had this same problem. i Received my bike and it didnt have a float for the carburator. it then took about a month for me to get the little part i needed. it was running good for about to days but then i went to pull the started and it broke. the things from minipocketrockets.com are junk! do not buy from there and i dont recommend it!

today is 04/02/2009, these people has caused me so much anger it is mind blowing! I have been trying to get (2) parts from them since 12/30/2008. to make a long story short I paid for a X7 in Dec 2008, it arrived with busted flarings (headlight, left and right) these idiots have been giving me the run arounds for 3 months! your parts are stuck in customs, I have a Yellow flaring (my bike is red) you can paint, I told them fools I am not painting anything! I want what I paid! DO NOT ORDER ANYTHING FROM THESE PEOPLE! They should be Prosecuted!

I agree that this company is a piece of work. We ordered this for my son for his excellent school record and when the bike came it was busted. Needless to say the said they would send a tracking confirmation and never did. Lol and behold the bike just shows up. I noticed my cc was hit with the charge so I called the company and said that it was strange that my cc was hit before I got the tracking confirmation. They said that it wasnt shipped. Well what did I have in front of me then? Needless to say the bike didnt work. Called and called and called. Got people go the phone that sounded like they were BOTHERED by us. We did what any person would do and did the RMA form. Months went by and never got the parts. Finally we just went to the local repair shop and they fixed it, but MPR wouldnt step up to the plate and say they messed up. I am in an ongoing dispute with them and ANYONE reading this.. DO NOT BUY FROM THIS COMPANY. They are frauds and dont know the first thing about customer service and doing the right thing.

### I just ordered from these ###s hope ecerything goes good

What is wrong with these people? I gave them a call concerning one of their products but instead found company workers that were very rude and would not answer my questions. YOU SHOULD NOT BUY!

I completely agree with the above comments! We are currently going through the dispute process with this company as well regarding a pocket rocket & the teen safety gear set that they have advertised, shipping took over 3 weeks even though they claim it is 2 - 3 business days, then the bike turned out to be nothing more than junk & the safety gear set we just received (Dec 02-2009) was missing the pads (all 4) wrong style & color. I found 2 profiles listed on the BBB sites for this company over 200 complaints ... Buyer Beware! Here's the link in hopes this may save you from going through this process.

http://www.la.bbb.org/Business-Report/Accessories-Online-Inc-100050969

http://www.la.bbb.org/Business-Report/Minipocketrocketscom-13219805

** Just to also show how much of a pleasure it is to deal with this Company, I thought I would paste a letter they sent me today via email in reference to the beginning stages of dispute filing ...

Dear Valued Customer,

Thank you for contacting us.

We understand that you are considering contacting your Credit Card Company and opening a dispute on the charges. Before you proceed, we would like to be upfront with you on what a dispute entails.

When you decide to dispute the charges with your card company instead of working with us to resolve your issue, you card company will issue you a "Temporary Credit." This means that the Credit you are receiving from them is conditional, and can be reversed.

When we receive paperwork that you are doing a dispute, we have our team fight that dispute with data and evidence on why we feel that your case is not valid. Without going into detail, just know that our win rate on disputes is extremely high. And if we do win (which is the vast majority of the time), that "Temp Credit" you received will be reversed and the charge will be taken out again. And by the time the case settles in our favor (usually within 2 months from dispute date), the return window (30 days) and our limited warranty period (60 days) is usually passed, and we can no longer help you, the customer.

Now, if you are in the minority and actually do win your dispute, you will still be beyond the warranty period, so we will not be able to help you. But it is not over at that point. We work with a very effective Collections Agency which we forward all of your personal information to. They will then research your background and use their methods to help collect funds which we feel are rightfully due to us, if applicable. The methods they use, we have no control over, since we contract those cases out. We can tell you, however, that their methods have shown huge success rates in a very short period of time. For more information on their collections methods and the consequences, you will have to contact them directly when they correspond with you.

Also, if you file the Dispute with your Credit Card Issuing Bank, they will require you to fill out and sign paperwork, which will be legally binding. If you choose to state that the charge was somehow unauthorized, we will also be perusing Criminal and Legal Actions against the Cardholder. With our data collection from the order, we are very likely able to prove that the order was placed by the Cardholder (via personal information, IP Address, Computer Identity, etc) and this case will be considered Federal Mail Order Fraud, which carries a severe monetary fine along with possible prison time, if convicted.

We hope this helps and we look forward to serving you in the near future.
If you need further assistance, please do not hesitate to contact us again.

www.MiniPocketRockets.com

Best Regards,
MPR Customer Care Dept.
Toll Free 1-877-MPR-BIKES
[protected]

MiniPocketRockets
PO Box 130
Temple City, CA [protected]

sales@minipocketrockets.com

Ypu people are liers they are the best place to buy pocket bikes i ordered and got it the next day and they only charged me once so HAHAHA they must not like you.

Wow. These guys are on a roll. Just was about to put my credit card on their site... then I decided to Google 'minipocketrockets.com scam" ... good thing I did.

minpocketrockets.com is the worst company i have ever dealt with. The story I have is too long to post, but trust me they are the rudest and most unorganized bunch I have ever seen. They have almost ruined christmas by giving false info.

We recieved the bike and put gas into it, in order to start it. The gas leaked out from the tank all over the floor and of course the bike won't start! When contacted company for a refund they stated NO REFUND because it had gas put in it! They want to send us parts to fix a defective product instead. We are also disputing the charge with our credit card company and mimipocket rockets sent us a very threatening letter via email (the same one someone else pasted on this website). This company should have been shut down a year ago!

I ordered two pocket bikes from two different check cards from this company, and received the products on time. Not to mention, my son and nephew had been waiting for these bikes for about five months for their birthdays. A day before their birthday party, my brother and I put gas in the bikes as instructed by the website and owner manual. The bikes simply did not start. We tried pull-starting the bikes for about an hour straight before calling their customer service line. This company with no argument has the worst customer service I have ever had. From the get go, the service rep figured me out to be a mechanic by suggesting such things as removing and greasing the spark plug, then later suggesting that i should have never greased the spark plug. I could not help but think of all the women and men out there that bought these products and have never fixed a motorcycle before. After calling the company multiple times about how to get the bike started, they simply told me that their product is not guaranteed to work. with that in mind, i asked the gentleman what the odds were that two bikes of different prices and make, can have the same problem. The man had no answer. I asked if i could simply return the bike, and the man said that since i had already put gas in it, it would be non- refundable. I asked him how a buyer can see if their product worked without fuel, and the man had no answer. Now the two bikes are at a certified motorcycle mechanic, and if he is not able to fix them, i will certainly sue them for false advertisement, knowingly selling defective products, and having unfair refund policies to mention a few. Please do not buy from this company, it is beyond a fraud, it's theft. This compamy is only 65 miles away from my home, but would still not allow me to take them the two bikes. they would not also disclose their last names and compnay location when I threatened to sue them.

MINIPOCKETROCKETS IS THE WORST COMPANY I HAVE EVER DEALT WITH. DON'T ORDER FROM THIS COMPANY EVER ! THEY ARE THE RUDEST AND MOST UNORGANIZED COMPANY I EVER SEEN, ASKED TO SPEAK TO A MANAGER AND BEEN PUT THROUGH TO A VOICE MAIL AND NEVER GOT A CALL BACK .

I was about to order from these people and thought that the prices were to good to br true. I came upon this site and it turnes out that they are. I am so pissed off just reading about what they have done to people. Has anybody considered sueing the company?

THIS COMPANY IS HORRIBLE! They are not to be trusted. I was sent a defective product with the ignition wires cut. They stated that if gasoline was put into the bike then I was unable to return it. What company does not allow you to return a defective item? I was then transferred to the technician who hung up the phone on me after asking me my age. What company asks you for your age? I had to recall again, transferred to the same rude technician who would not speak with me and would only speak with the male who called earlier and was hung up on. They then instructed him to put starting oil on the spark plugs. As a consumer, I should NOT have to purchase extra materials to help a supposedly BRAND NEW product from working. If it’s defective I should be able to receive a refund or AT LEAST a new product. This company is unprofessional and just rude. I would recommend to NOT PURCHASE ANY PRODUCTS FROM www.minipocketrockets.com!

is this RELY TRUE

I wanted to get my son a motorcycle for his birthday. I went through many sites and discovered minipocketrocket.com. I was interested, due to the fact of the low cost of the bikes. I am on a budget, so it seem to be the best solution. I reviewed the web page, and love the fact it says delivered within 24 hrs... I discussed it with my fiancee and we decided to go for it. We made the order and they stated the ordering process goes as follows: After payment it will be reviewed and process within 24 hrs. Then it will be shipped out within 3 to 5 business days. I was upset of the false advertising! However, I decided it is what it is, as long as it will be here by the birthday. We call a few days later to get the tracking number. They stated, it will be delivered on Tuesday in which is 8 days out from delivery. I was irrate at this time.

Okay, I remained patient and explained the delay to my son! The bike arrives...We tighten all the screws as instructed. We then get to starting it and it won't start. We call and realize the "choke" was not in between as the technician explained. We made the changes and the bike did not start for nothing. We tried several times. The onething, that made me upset was the fact that the tech department was rude and unfriendly. As if we were a burden to them. I then realize this site probally is a fraud. I looked into it, as I should have from the beginning, and came across this site. I feel stupid, I hope that they will pay for their lack of professionality and honesty!

Ordered bike two weeks ago, they keep making excuses. So glad to have found these reviews, I cancelled the order in time before it was charged. Customer Service is SO rude they wouldn't hear me out and hung up on me. I am reporting them to the BBB.

I have been screwed over by this company so much. they do what they can to let your 60days past then say get lost. Im taking them to court!

RUDE RUDE RUDE they expect me to fix the bike over the phone. i had missing bolts wires hanging down they told me JAY was his name well you should have inspected in wtf thats your job QUALITY CONTROLL

omg! i wish i wouldve found this sight before i ordered! im turning them in to the better business bereau. all of these stories ive read are exactly what i experienced. i think it is something a boyfriend and girlfriend must run out of their garage or basement. this is not a legitimate business. they only care abouth the money. not the customer. here's my story so i can warn other people NOT TO BUY FROM THESE PEOPLE! if this review prevents even 1 person from buying these piece of [censor] bikes then i will feel vindicated. i ordered the callgari bike for my 11 yr old for xmas. its not a real expensive bike so i honestly didnt expect much from it in the way of quality etc. which was ok. i figured as long as my son could get six mos or so out of it id be happy. well. he got 1 ride. literally 1, 10 minute ride! we pulled on the pull starter to go for our second ride and low and behold the whole component snapped in half, and completely off of the bike. then we had another nice suprise. the foot peg bold snapped completely in half. how does a 3/8 " bolt snap in half with the weight of an 11 yr old? apparently this company found a way b/c other people on this sight have had the same thing happen. wow, where do they get their parts. crap.com. o.k so xmas is on sat. i call first thing monday a.m. and my husband says they probly dont answer their phone after xmas with a smug smile. guess what, they don't. i got their recording ALL day long, which says over and over again "their experiencing unusually high call volumes". i bet they were, or they are sitting around in their basement snorting lines celebrating all the money they raked in over xmas and all of us uninformed parents just trying to make our kids happy. so, i finally get thru on wed. the guy answers the phone in a rushed voice, "pocketrocket". which was my first red flag. i explained my situation, he asked no questions and said "send a picture". then hung up! im like, ok, thinking to myself, what kind of picture? where do i send it? do i send the parts back? etc. i had many questions to ask but didnt have an opportunity. after taking two days to get thru, i didnt want to call back. so i thought, ok, maybe this will be pretty easy then. i took a picure of the broken parts send it via email. i get a email back that says to fill out an "rmi" form and to send the parts in. they initially said they only needed pictures. i filled the form out the best i could but they wanted the order number off of the box. the box was thrown away. they said they also needed the order #. i didnt have an order # they didnt provide one. they then said they needed my credit card # to look up my order. this was suspitious to me. i asked if they can look it up by my name and address but they couldnt. they rudely said to call back when i can give them my cc # and hung up on me again. i was absolutely dumbfounded! ive never had a business hang up on me EVER let alone twice. by the way all these times i called back i dealt with the same two people, a man and woman. the woman is VERY rude! thats how i know this isnt a reputable business, she wouldnt have a job. theres no way in hell! anyhoo, so i give the credit card # she looks it up, and cant find it. she said when did you order it. i said i think the 6th or 8th. she said, "which is it the 6th OR 8th! like a total bi@%*h. "call back when you know the exact date". "click". son of a bi@@h! im so mad i cant see straight at this point. after all the emails calls etc. so i go online and get the date call back and get the guy this time. i give him the cc# he seems to have no problem looking up the order. then he proceeds to tell me i need to send in a picture. what the f@%&k? i told him i did, he says he cant find it. now im getting the run around. i send in three more emails back to back to their website, call them back immediately (but waited forever again) to see if they received it and the same guy said quote! "you need to wait for us to contact you back". click. at this point theyve made the return process so difficult that i was ready to throw in the towel and just purchase the parts. then i realized this is what they do. they make it so difficult and frustrating to get these parts, most people would just give up and order the $20-30 part. i thought hell would freeze over before i give this bogus scam any more of my $. so, after probably 20-30 phone calls, and now it is the 15th of jan. i have jumped through all of their hoops and they said they will ship the parts. this remains to be seen. so, if your thinking of ordering from them, take this as a warning and don't! im contacting the bbb and hopefully they can shut these guys down if they get enough complaints.

I completely agree! I purchased a pocket bike for my Son for his birthday in November 2010. It was shipped all broken. minipocketrockets.com said they would send the parts. It is now February 2011, even with calling them weekly, not parts. they cant tell me when they will get them. (I think never). I told them it is ridicules how long this is taking. What was their response? Its not my bike Sir. That is Jay, their charming customer service person. Jay also loves using colorful language . Don't buy from minipocketrockets.com. BIG, BIG mistake.

My son saved over $500 (includes shipping) to pay for his Pocket Rocket. 31 days after placing the order, we noticed smoke and plastic burning smell from under the seat. We removed the seat and discovered a small hole in the muffler. A plastic part between the seat and muffler had started to melt.

My son took a photo and emailed the company with a description of what had happened. We were emailed back to call. We called they told us we needed a photo. After 30 minutes they found the photo, and asked where the Heat Shield was. I told them we removed the seat and that is what we saw and if the heat shield was missing, it either vibrated off or was not included when they shipped the Pocket Rocket. I was told without the shield it would have been very dangerous so it would have to have been there at one point. BUT without the shield they denied me a new muffler and heat shield.

We again emailed the company and comlained of the Customer Service and got a response that this part was not under warranty and they were looking forward to doing busines with us in the future. The Cusomer service man, who said his name was Jay was rude and antagonistic. The company did not acknowledge my complaint with Jay. It was a generic email that I was denied.

I have placed a disupute on my credit card. But I am sure I will lose. I also have contacted BB in California.

Stay away from this company.

The complanianters are telling the TRUTH! PLEASE DO NOT BUY FROM MINIPOCKETROCKET. It's a waste of your money and your kids will be very disappointed because their bikes that you purchased doesn't work. I purchase a 4wheeler from MINIPOCKETROCKETS.COM the same day I got the 4wheeler put gas in it under good faith that it was going to work, but it DIDN'T work at all. So I called MINIPOCKETROCKETS [protected]) spoke to one rep I told HIM what all I did to the bike and that it wouldn't start HE told me that it didn't said right for the bike not to start HE preceeded on to ask me what was the bike doing and I told him IT DON'T START so HE wanted me to take the bike to a mechanic so I did the mechanic told him what all he did to the bike but it still wouldn't work. Now MINIPOCKETROCKET wants me to come out of pocket and send them the motor when I feel it is their responsibility to refund or foot the bill since the bike is not working. THEY ARE VERY RUDE, NASTY ATTITDE AND UNPROFESSIONAL! I CALLED TWO WEEKS STRAIGHT THEY KEPT HANGING UP THE PHONE IN MY FACE. I ASKED TO SPEAK TO A MANAGER THEY DID, BUT I GOT AN ANSWERING MACHING WHICH SAID "SOMEONE WILL GET BACK IN TOUCH WITH ME WITHIN 24 HOURS IT HAS BEEN THREE WEEKS NOW AND I HAVEN'T HEARD FROM A MANAGER TO THIS DAY (4/6/11)!

MINIPOCKETROCKETS IS A SCAM! DO NOT DEAL WITH THIS COMPANY...I'M REPORTING TO THE BBB.THEY NEED TO BE SHUT DOWN ASAP I HAVE NEVER BEEN TREATED SO RUDE FROM A COMPANY BEFORE. I CALLED ASKED A QUESTION AND THE LADY ON THE PHONE ACTUALLY TOLD ME TO GO F*** MYSELF WHEN I SAID I WAS THINKING OF ORDERING FROM ANOTHER COMPANY, SO AFTER SHE HUNG UP ON ME I CALLED BACK SAT ON HOLD FOR 15 MIN I ASKED TO SPEAK TO THE MANAGER A MAN SAID SPEAKING I ASKED HIM HIS NAME HE SAID CANT GIVE YOU THAT INFO AND CLICK...DONT GIVE THESE PEOPLE YOUR HARD EARNED MONEY

This company is a scam. We order a bike for my son at christmas. The bike was delivered via UPS, and the box had a hole in it and one of the handle bars was broken, so we placed a claim w/UPS. They determined the damage was due to poor packaging and sent the bike back to minipocketrockets. When I called the company to find out what I need to do, I got a VERY RUDE man on the phone who yelled at me and would not even listen to me, let alone try to help me. I hung up. Two days later I received a email from them stating that since I was contesting this charge w/my CC they would cease to correspond w/me from this point on. I then put a fraud claim in w/my CC, they took the money back from minipocketrockets and now minipocketrockets has totally bypassed the cc company and placed my account w/a collection agency. I DON"T HAVE THE BIKE. IT WAS DELIVERED BACK TO THEM, but they will not talk to me and now I'm being sued. DO NOT BUY FROM THIS COMPANY!

Yea i it took a week to get mine and the day i got it had no stickers and it said it comes with like 1000 stickers and the first time i tryed to start it wouldnt start so i had to take it to a mechanic and he fixed it and the second time i started it it broke again. I had to fix it like 5 times then the motor broke now i have to buy a new one it sucks!

i have made the mistake of not looking at reviews of this site before buying my x19. so in 1 week the bike gets here. everything is good but we notice the seat has a rip, there are scratches all over the bike, THE BIKE CAME WITH THE WRONG CARBURETOR!, ect... we call the company and they redeemed themselves and said they will send us a new on with all the other parts. they waited 30 days so they can say the warranty ran out. now that they have our money they don't answer calls or anything. i had to pay $40 for a new carburetor. it has been 2 months and it still has not come. i actually got this bike for my birthday on NOVEMBER 19th ! now its june 18th and i haven't even used my own present. :(

OMG I THOUGHT I WAS THE ONLY ONE TO HAVE PROBLEMS WITH THIS COMPANY! I ORDERED A GP MX3 POCKET BIKE, THE MONEY WAS WITHDRAWN FROM MY ACCT THEN THE NEXT DAY I GET AN EMAIL STATING I HAD PLACED A COMMPLAINT ABOUT MISSING/DAMAGED ITEMS..I CALLED TO SEE WHAT WAS GOING ON I SPOKE TO LISA WHICH WAS VERY RUDE AND TOLD ME TO "THERE WAS NEVER SUCH EMAIL" I CHECKED MY BANK ACCT AND THE MONEY WAS CREDITED BACK SO I FIGURED OK BETTER FOR ME...WELL THE FOLLOWING DAY I LOOKED UP MY BANK STATMENT AND THEY HAD WITHDRAWN THE MONEY AGAIN AND SENT ME AN EMAIL OF "CANCELATION" WHEN I TRIED STRAIGHTING THIS OUT I SPOKE TO JAY AT EXTENTION 105 I TRIED EXPLAINING MY SITUATION AND HE TOLD ME TO "BE QUIT AND LISTEN" I TOLD HIM HOW I WAS THE CUSTOMER AND HE SHOULD HAVE BETTER CUSTOMER SERVICE AND HE SAID "YOUR NOT A CUSTOMER YOU CANCELED YOUR ORDER!" THIS COMPANY IS THE WORST DO NOT BUY FROM THEM YOU WILL HAVE PROBLEMS !

I ordered the Cagllari Daytona, 2011 model...ordered in January after my birthday. The shipping was fine because I live in Washington, only 2 states away. But the bike has so many issues. After FINALLY getting it started, the pegs broke first ride. And it went like 10mph. Then out of no where it was working and could do maybe 30, NOT 47MPH+. So they pretty much lie to all of us. So i broke it in for like a week, then I decided its been enough time to start going full throttle and riding hella fast. Well I did the on my street for the first time and the ###ing clutch like snapped, completely broke. So I order a new one under warranty and it gets here, I didn't install it wrong because I got it installed at a damn auto shop. And to find out that the clutch snapped I had to call like 100 times before I got to a customer service employee that had any general knowledge of how the bike worked. So its installed, the same exact thing ###ing happens again. So i spend 43.99 on a performance clutch. Install that. Then the spark plug is shot. Order a 10.00 performance one of those. Get that installed. Then I'm good riding faster than ever, probably doing around high 30's possibly 40mph and the chain snaps. I order a new one not under warranty and put it on. Then I go down a hill with a speedometer app on my phone that really works, I've tested it on several other vehicles. And I got 47mph and it snapped again. So this bike was clearly NOT made to go 47mph+ and is made by under paid Asian employees who have no idea what they're doing! Then I get ANOTHER chain, 3rd one! And the fuel line rips out of no where! So my next move is to replace the fuel line and sell the thing while I can! I wanna see a god damn pocket bike company who's bikes are made in ###ing America!