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CB Home Decor and Furnishing Miracle Brand Customer service regarding their sheets
Miracle Brand

Miracle Brand review: Customer service regarding their sheets

J
Author of the review
7:29 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

On Christmas I purchased sheets for my wife. I was not asked when they needed to be delivered. I ordered early based on delivery delays and to ensure on time arrival.

When opened on Christmas it was determined these sheets were the wrong size. California King instead of regular King. When trying to exchange I was told it had been 32 days since delivery, the company refuses to exchange. The product has never been opened, but it doesn't matter.

This is probably the worst customer service I have seen from a company particularly around the holiday season.

Desired outcome: A simple exchange for sheets I can use

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Miracle Brand Category
Miracle Brand is ranked 675 among 771 companies in the Home Decor and Furnishing category