Miracle Skin Transformer’s earns a 3.7-star rating from 3 reviews, showing that the majority of skincare enthusiasts are satisfied with their products.
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Invoice for $139.90
I ordered a free trial of the skin transformer on line from this company. I called and cancelled so I would not get any future orders.
I received an invoice in the mail for $139.90. I called and spoke to Zach at extension #241. I told him I should not of been billed $139.90 for this product and I did not want any orders. He said it was too late and too bad. I had to pay it. He offered to take $100 from me and stop future billings. I said no and would be happy to send the product back. I don't like it and didn't use it. He then said I could pay $69.95 for the product and he would stop billings. This was a very deceptive way to do business. He said I received information in my box that was mailed to me and I did not have anything. I was shocked when I got a bill for $139.90 when I was lead to believe it was a free trial and I pay for shipping which I did. This company needs to be investigated and they should not be in business. They are in the business of ripping people off. I am not paying this invoice he even threatened to send it to collections. He was not helpful at all just wanted money. I want this company to stop threatening me and get rid of this invoice.
I would be happy to return their product.
Unauthorized charge
When I first ordered Miracle Skin Transformer, I did see that if I did not cancel within 30 days I would receive more product and this would be recurring until cancelled. On October 18, 2013 I saw a debit charge for $52.41. I immediately called the company, spoke to someone named Dave and asked that all further orders and charges be cancelled. I accepted the $52.41 charge because that was my mistake, but was clear that no further charges be made. I was given the cancellation number of 7634972. I checked my debit account this morning and I was charged an additional $42.79 by Miracle Skin Transformer. They charged my account after I cancelled all further charges and after they gave me a cancellation number. I don't even know what this charge is for. DO NOT order from this company! They are shady at best!
The complaint has been investigated and resolved to the customer’s satisfaction.
Return policy
Product was misrepresented. When I received and tried it for a couple days, it did perform up to their marketing--it actually looked pretty awful on my skin. I replied to the email I received that contained my receipt that I wanted to return the product. It cost over &50.
I received no reply for two days and emailed them again. Finally received a response to find out that the product had to be returned within 5 days! I spent two using the product and 4 trying to correspond with them on the return. How handy for them-they refused my return.
Do not purchase from them unless you know and are prepared for their punitive, restrictive and unusual return policy.
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAM: Yea I just got the mirical skin and canceled it right away to not avoid the repeat payments three months later. Was told I still owe the $84.78 on top of the first payment of $42.39.
When ordering these product initially they said nothing about the additional payments for the first shipment. But in order to cancel the future shipments I had to pay the balance of $84.78. After I said no way should I have to pay that, because was never told about additional payments when initially ordering the product. Then the operator kept lower the balance. After multiple offer she offered me a final balance of $47.68. And I thought ok fine five dollar more ok, even though I felt reaped off. It might be cheaper than sending it back. The ol bait and switch. Once they have your card number they can say what ever they want. I'm really shocked that this bait and switch scam is still successful and legal.
Bottom line don't order unless you like scams. I'm mailing it back right away. It's a principal thing.
I'm glad I read about your experiences--I hope you can get your money back!
I didn't actually purchase the product, fortunately for me. I was curious about it, though, so I looked up the online offer. What a joke...
I just LOVE the way they throw these small prices out there, with the qualifier of "today"! In the online offer, you only pay "$3.95 today" (the shipping charge). This makes it look like a FREE trial instead of that wonderfully ambiguous "RISK-FREE" type of “trial”. But in reality, if you confirm your purchase, you’re authorizing two charges for $69.95 to be billed to your credit card.
How many people will take the time to scroll down to see the "Satisfaction Guarantee & Offer Terms Info", which is sort of hidden in plain sight, in a shaded box, with more ambiguous info in a VERY small font.
If you’re wary enough to scroll down, and maybe zoom in (I needed to zoom to 125% to read it), you see that although you're only being charged $3, 95 TODAY, 30 days after receipt of the product, you'll be billed $69.95 “if you’ve kept the kit”. Then, 60 days later, you’ll be charged another $69.95.
Now, about what it means to “keep the kit”, I really love this line: " I just have to call within 30 days of receipt and return the Kit within 2 weeks to avoid being billed any additional amount."
Wait, what? Return the kit within 2 weeks of receipt, or within 2 weeks of calling?
I'm guessing that it means two weeks after receipt, so prospective customers (marks?) think they have 30 days, instead of 14, to get the charges cancelled, because that's how much time they say you have to call. My guess is that if a customer called within the second half of that 30-day period, they MIGHT cancel the second $69.95 charge, but I’m pretty sure they’d say it's too late to reverse the first charge, because two weeks have already gone by.
What a scam!
Sorry about the rant, but this type of thing REALLY PISSES ME OFF!
I also bought the Miracle Skin Transformer. I bought 2 different shades because I wasn't sure which would match exactly (I'm medium skin toned African American)...when I ordered it, in the comments, I added that I plan to return the one that didn't match my skin toned. Unfortunately neither color worked.. I emailed them the next day and no response. I've emailed them 5 times within the specified 5 days and still no answer. I called and left messages, still nothing. I'm currently disputing the charge with American Express... I find it ridiculous that they've sent me several emails since to promote their products, but still no one's responded. Now I'm stuck with 2 items that I don't want.. at $98 total I refuse to keep them so I plan to fight this one out.. Purely on the grounds of principle!
Is Miracle Skin Transformer Legit?
Miracle Skin Transformer earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Miracle Skin Transformer. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Miracleskintransformer.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Miracleskintransformer.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Miracle Skin Transformer.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the miracleskintransformer.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Miracle Skin Transformer has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Miracle Skin Transformer. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Miracle Skin Transformer Reviews 0
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Overview of Miracle Skin Transformer complaint handling
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Miracle Skin Transformer Contacts
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Miracle Skin Transformer phone numbers+1 (800) 845-1645+1 (800) 845-1645Click up if you have successfully reached Miracle Skin Transformer by calling +1 (800) 845-1645 phone number 0 0 users reported that they have successfully reached Miracle Skin Transformer by calling +1 (800) 845-1645 phone number Click down if you have unsuccessfully reached Miracle Skin Transformer by calling +1 (800) 845-1645 phone number 0 0 users reported that they have UNsuccessfully reached Miracle Skin Transformer by calling +1 (800) 845-1645 phone numberUnited States1800 845 6171800 845 617Click up if you have successfully reached Miracle Skin Transformer by calling 1800 845 617 phone number 1 1 users reported that they have successfully reached Miracle Skin Transformer by calling 1800 845 617 phone number Click down if you have unsuccessfully reached Miracle Skin Transformer by calling 1800 845 617 phone number 0 0 users reported that they have UNsuccessfully reached Miracle Skin Transformer by calling 1800 845 617 phone number100%Confidence scoreAustralia800 443 713800 443 713Click up if you have successfully reached Miracle Skin Transformer by calling 800 443 713 phone number 1 1 users reported that they have successfully reached Miracle Skin Transformer by calling 800 443 713 phone number Click down if you have unsuccessfully reached Miracle Skin Transformer by calling 800 443 713 phone number 0 0 users reported that they have UNsuccessfully reached Miracle Skin Transformer by calling 800 443 713 phone number100%Confidence scoreNew Zealand+61 280 735 005+61 280 735 005Click up if you have successfully reached Miracle Skin Transformer by calling +61 280 735 005 phone number 1 1 users reported that they have successfully reached Miracle Skin Transformer by calling +61 280 735 005 phone number Click down if you have unsuccessfully reached Miracle Skin Transformer by calling +61 280 735 005 phone number 0 0 users reported that they have UNsuccessfully reached Miracle Skin Transformer by calling +61 280 735 005 phone number100%Confidence scoreAustralia+64 99 508 809+64 99 508 809Click up if you have successfully reached Miracle Skin Transformer by calling +64 99 508 809 phone number 1 1 users reported that they have successfully reached Miracle Skin Transformer by calling +64 99 508 809 phone number Click down if you have unsuccessfully reached Miracle Skin Transformer by calling +64 99 508 809 phone number 0 0 users reported that they have UNsuccessfully reached Miracle Skin Transformer by calling +64 99 508 809 phone number100%Confidence scoreNew Zealand
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Miracle Skin Transformer emailsinfo@miracleskintransformer.com100%Confidence score: 100%Support
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Miracle Skin Transformer addressP.O. Box 1366, Hoboken, New Jersey, 07030, United States
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Miracle Skin Transformer social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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