Equifax Information Services review: took money without consent! 28

I absolutely agree with you Amy. For the past three month those jackholes, have been taking $9.95 from my account with out my consent. I haven't been to their site in just over 2 months now and I am very peeved that there seems to be no way, on this earth to contact them, or to confront them, without being charged again, about their fraudulent charges.

[protected], is the number to contact. I had the same problems with them charging my accounts.

That [protected] is not a working number it is ringing busy. The number is [protected]. Them people is some thief. They also took money from me unauthorize. I will never deal with them again. I will deal with the real equifax.

I also went on-line for their so called "Free Credit Report". My credit card has been charged twice. Once before I realized they were going to charge me monthly and once after I called and told them I wanted it canceled. I had to fax them a statement saying I wanted this account canceled. Between my call and the time I was able to fax the required statement, I was charged again. This is a big ripoff!

GOOD NEWS, GOOD NEWS,

For everyone who is trying to get resolution to this ongoing barrage of being charged without your knowledge or consent. Let me start by saying that I was a victim to the onslaught of unapproved charges every month. I too, was unable to get any results on this matter and was obviously very peeved. I took action today, by writing an email to the "Support Team" at: www.creditreport.com. I gave them my full name, and told them that I wanted the service that they were charging me for deactivated. I gave them an Order ID # that had been emailed to me some time last year. (If you don't have this #, I am sure that you can use the Phone #s included below to talk to an operator who will have some kind of personal account, or card# to reference the order by.) I also requested them to send an email confirmation for the deactivation, (so that I could keep it for my records, pending any further charges). I received afore mentioned request for email confirmation today as well:

Thank you for contacting Creditreport.com:

We have gone ahead and processed your request for the cancellation of your credit monitoring service. If you have any further questions please contact our customer service department at 800-720.4420 or [protected] Monday- Friday 6:00 a.m. - 5:00 p.m., Saturday 8:00 a.m - 4:00 p.m and Sundays 8:00 a.m - 1:00 p.m PST.

Thank you, CreditReport.com.

Hopefully this will be helpful for those of you who have found yourself in this unfortunate situation.

Correction to the email address I mentioned before. It is: support@creditreport.com.

This place has charged my acct. a charge of $9.95 without my consent. I ran online credit check on Experian and it was suppose to be FREE or so I thought and I see they also charged me $12.95. The number on my bank statement is only partial and I have been unsuccessful in finding a number to contact them. Both Experian and MNI Creditrpt Serv., but am disputing the charges with my bank as I absolutely did not give these companies consent to charge my account. I am extremely upset over this situation and warn anyone about using an online credit service even though they say they are FREE and are supposedly trustworthy like Experian. Experian I guess is susceptible to fraud as well as any other company in the world and I find cannot be trusted with your account information. All the more reason why you should NEVER give out your information on the internet.

I called the customer service line and they canceled my credit monitoring service that comes with the free credit report. when you sign up for the free credit report it also signs you up for a credit monitor. That is where the charges are coming from. Thank you Harley Hildenbrand for the information.

they took money out of my account , I thought that it was free. I would like to get my money back

Getting charged for something that was suppose to be free.

For all those you that have been defrauded by this company, go to the CA BBB website and file a complaint. The URL is http://www.labbb.org.

My husband bought something and this company every month is charging 9.95 twice.

I got my free credit report on 11/16/2007, which contanded nothing. I canceled it on 11/18/2007. I HOPE I HAVE NO PROBLEMS WITH THEM.

I got charged twice a month. Apearently someone else had my credit card number too. There is a 1-800 number to call. it's busy most of the time when you call but if you keep trying they'll answer. I just canceled both acounts. the number is [protected]. Good Luck.

CANCEL THIS CCOUNT

I ordered this service in an effort to improve my credit score and while they were supposedly monitoring my credit I had my account info stolen and fraudulent charges to my accounts and they did not even notify me. They also charge me twice one month and said they were unable to process the next month but my account shows that they did get paid. I called and canceled my account with the number above. The agent on the phone was not very helpful. Don't use these people, they s*ck.

Stay away from this company! Do not give them any information! They are thieves! We actually used them for a year and paid over $160.00 It took them months to report any changes in our accounts, they were useless. When they sent us emails to renew we just let it slide. Well don't do that! They charged us for another year without our authorization! They told us if you don't respond to renewals they automatically renew and charge you! What a scam! Just try to cancel, forget it, they assure you all accounts are closed then send you another email about your membership! We tried to be nice, it doesn't work! Where can I find a lawyer to sue these jerks? HOW ABOUT ALL GETTING TOGETHER AND FILING A CLASS ACTION SUIT? What a mistake getting involved with this terrible company! AVOID AT ALL COSTS! As for the free report, wise up, nothing is ever free!

Please help me with any information on how to get my money back. I went to the atm and took money out to find out that this company took money off my card. I didn't give them permission to charge my account. I don't even remeber doing any buisness with this company. I called the number to be put on hold over and over for long periods of time. I am so very pissed that they think they can just take money from me without permission. I have not any idea who they are and I would like my money back. I am looking at my statement to see that they plan on taking money from my account tomorrow...today is 3/27/08 and it says 3/28/08. I don't think this is legal and like I said I am very upset that people think they can play with others money.
Any help would be appricated...

THIS IS BS. I HAVE BEEN CHARGED 9.95 ATLEAST TWICE, THAT I KNOW OF. IT IS TO BAD THERE ARE COMPANIES OUT THERE LIKE THIS. ISN'T THE MONEY WE HAVE TO SPEND TIGHT ENOUGH.

I want my money back. this is not fair. I just wanted that one time.

I was also a charged 9.95 from this company two times in one month, without my consent, I am very upset about the charges that was made to my account, by reading some of the complaints, I also called [protected] which is a working #, to have them stop charging my accout.

They gave me a notice on their web site that they needed more info before they could get my credit rpt so I got suspicious and exited. A few days later on my credit card was a $12.95 charge which I did NOT authorize.
I am protesting this charge and will send info to credit card.com. Maybe that will help

The first complaint is no longer listed on my credit report, so far. This tax lien is listed. I don't understand why.

L071549 is the reference number. The date filled is listed as 02/01/2007. amount $1, 794.00 this is listed as a tax lien. I don't understand why this is on my credit report.

I have tried numerous times to apply a security freeze on my credit report, online and verbally. When calling every service rep I have spoken with avoids my request with all kind of stalls including trying to sell me their services. After 15 to 20 minutes I get tired of playing their games and hang up.

I have notified Equifax a number of times about a derogatory mark on my credit report and it is still there. I had supplied proof of the information to them and it was not apparently investigated. It is affecting my credit score. There is a charge listed from a collection agency. It was paid in full months ago. It should be removed.
Mark Tuzik

I enter a new password today and when I recently tried to entered it. I couldn't log in and now I maybe lock out. I don't want to go back to my previous employer.I even know the new password and I it work before .Now it doesn't. I just want to know if all my info is in Equfax and other.Please I need help. Sorry for the grammer.
zachmmm15@gmail.com

They do not give you the correct info, nor do they understand what you are trying to discuss with them. We have called 3 times and explained the same situation to the agent but they told us it was a log in issue which is not the case because i was logged in. My report has not updated since 2020 on their end