Credit Karma
reviews and complaints

I was in a lot of debt and feeling lost about what to do with my life until I came across these credit specialists (METRONET CREDIT SOLUTION) online. I read some great reviews about their credit repair services on various blogs. After discussing it with my spouse, I decided to reach out to them for help. They promised to fix my credit within 7 days, but it actually took 9 days. However, they were able to remove all the negative items from my credit report, such as late payments, inquiries, collections, judgments, garnishments, and credit card debts. They also managed to increase my credit score from a poor score to *** and 812. Thanks to their assistance, I have been approved for car loans and home loans with low interest rates. If you want to get your credit fixed quickly, I recommend contacting them at METRONETCREDITSOLUTION @ GMAIL . COM or calling ***.

As an expert in the category of Credit Karma, I've delved into various customer reviews to provide you with a comprehensive meta-review. Credit Karma, Inc. has garnered a mix of feedback from users. Some customers express dissatisfaction with issues related to frozen accounts, unresponsive customer service, and challenges with account verification. On the other hand, there are positive aspects highlighted, such as the ability to track credit history and net worth. It's evident that while some users appreciate the service, others have faced significant hurdles, leading to frustration and disappointment. When considering Credit Karma, it's essential to weigh these contrasting experiences to make an informed decision that aligns with your financial needs and expectations.

As an expert in the category of Credit Karma, I've delved into various customer reviews to provide you with a comprehensive meta-review. Credit Karma, Inc. seems to evoke mixed sentiments among its users. While some customers appreciate the free credit scores and insights provided, others express dissatisfaction with inaccuracies in credit scores, poor customer service, and issues with account security. It's evident that Credit Karma's transition under Intuit has led to changes that have not been well-received by all users. The platform's shift from Mint has left some feeling disappointed, especially with the loss of certain features and the focus on credit card offers. Overall, it appears that Credit Karma's recent changes have polarized its user base, with some finding value in its services while others feel let down by the alterations. When considering Credit Karma for your financial needs, it's essential to weigh these varied experiences to make an informed decision.

I decided to buy a house here in Denmark, we agreed to do the transaction via bitcoin. The home owner sent me the wrong wallet address which I made a payment of $485,000 worth of Bitcoin to, we later realized the mistake after the payment had been made. All my friends told me to forget about the money and that it can't be recovered again, I refused to accept that and went into a thorough search online to see if anything can be done about it. Luckily for me i saw reviews about this recovery expert, i contacted him on BACKEND RECOVER at RESCUETEAM dot com, explained what happened to him, sent him the wallet address and the hash, i can happily tell the whole world today that he has recovered my lost Bitcoin back to my Blockchain and Trustwallet account. I have not met someone as sincere as him before

I recently decided to buy a house here in Australia, we agreed to do the transaction via bitcoin. The home owner sent me the wrong wallet address which i made a payment of $485,000 worth of Bitcoin to, we later realized the mistake after the payment have been made. All my friends told me to forget about the money that it cant be recovered again, i refused to accept that and went into a thorough search online to see if anything can be done about it. Luckily for me i saw reviews about this recovery expert, i contacted him on Hackingprofessional3 At g m a i l dot com, explained what happened to him, sent him the wallet address and the hash, i can happily tell the whole world today that he has recovered my lost Bitcoin back to my Blockchain and Trustwallet account. I have not met someone as sincere as him before

I was in desperate need of dealing with credit karma's spend account. As of February 6,2022 my account was frozen due to my mothers income taxes been deposited into my into my account. I provided all the documents requested, and once I did that they completely disabled and deactivated my account. I got nowhere with customer service and they don't let you speak to anyone else. I became worried because my income taxes were scheduled to be deposited next week into the same account as well. I called the MVB bank affiliated with them but they were no help either. I had bills to pay and a family to support so I researched on google for help. I Want to thank you "[protected]@ Webname. Com" for everything you have done for me and my mom. You don't know how happy my mom was when she got the news that you have successfully recovered her income taxes from karma. I will keep recommending you.

Since I reached adulthood my credit has been poor due to having a serious medical condition and being raised in a struggling family without proper medical insurance. Even though I've worked hard my whole life I could never get a handle on my credit situation and never had the opportunity to prove my credit worthiness. Desperate to have good credit I've been taken by scams promising to clean my credit up and after thousands of dollars I never see change. Reluctantly I made a reach to youdoneedgreatcredit (at) g. M. a. I. l (dot) com to help me as i had no other option with their promise to clean my credit up and they did just that! In just a couple of days they proved they stand by their word! I wish i found them earlier. They are professionals and are relentless to get things straightened out. I highly recommend them to anyone who does not have the time or wherewithal to stay with a very tedious process.

Finally, there is a totally free credit monitoring agency which allows you to access your credit scores anytime and instantly. They make their money through advertising and offer tempting products ranging from low interest car and house loans to low interest rates on credit cards, some with an introductory rate of 0% interest for a year. Yes, you can migrate your other cards to this no interest 1 year card.
-You can consolidate all your cards on this site so that you can see balances, graphs, and other useful information.
-There are so many features to this free service that I cannot begin to tell you all of them. I urge you to at least visit the site and play around.

GREAT ARTICLE ABOUT IT
http://finance.fortune.cnn.com/2012/01/03/the-end-of-paid-credit-report-monitoring/

Video For Phone App:
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Truth is Credit Karma has helped me balanced my credit by keeping me alert to make my on time payments and by alert me of any due bills I might have that's upcoming.When I started this journey with Credit Karma my credit was in a very bad place and was terrible! My score then was in the 300 range very very poor. Credit Karma helped me to get rid of my negative debt and resolve with many creditors any outstanding balances. I love Credit Karma for helping me maintain all my good statue's I worked on to keep all my asset's in great shape. For the record I've been approved for many credits cards through the Credit Karma App saying my approval odds are good or great for certain cards and loans but Credit Karma bases your score of what you could be approved for and doesn't guarantee that a bank will approve you because there are certain credentials you have to have to get that credit or loan. These words are my words that I say and I stand behind Credit Karma 150%

A friend recommended this site. At first I was skeptical. I signed up and had to admit that my friend was right. The site has allowed me to view my TransUnion and Equifax credit reports at no cost! Registration was easy and I was able to view my accounts and my credit score. The only negative is that the information listed is not as detailed as an actual credit report and Experian Credit Reporting is not listed on the site. Also, the site had links for consumers to view loan offers and the site seems to make money if a consumer is approved for one of the loan products. Seems like this could be a conflict of interest but the site does list a disclaimer that they receive money from loan companies listed in the links on the site. All in all I have found that the site is a good option to view a FREE copy of my TransUnion and Equifax credit reports. Also, I listed a link where consumers can receive a free copy of their credit report as authorized by federal law: www.annualcreditreport.com. Hope that helps everyone!

I used to have no problem using Credit Karma for tax filing. I did it for three years consecutively with absolutely no problems, it's what I was recommending to people. This year their taxes are done through Cashapp. I have not yet been able to do my taxes because It claims my social security number doesn't match my cashapp account. Cashapp's help desk has been completley unhelpful. There is no way to see your own social security number to see if you maybe inputted it incorrectly. They took a simple process and made it complicated probably to make money.

I've been with Credit Karma for a couple of years now. According to this company, my score is 700s with Equifax, and high 600s with TransUnion. So i was "pre-approved for a Discover credit card. In large text they told me, "don't worry about the hassle of thinking if you're pre-approved, we've done the work for you. " So, upon their statement, I applied for the card. In the very fine print, what they don't tell you is they are affiliated with Discover. Not only did I get a hard inquiry, I also did not get approved. Had it not been for the misleading information of Credit Karma, I would have never signed up. I would have went to another site and applied for a credit card that I know I can get.

I'm st*** right in the middle of a mess. CK used to be an amazing resource, been a member for years. But I have not been able to log into my account for about six months now and it's starting to get both very annoying and concerning at this point. No matter if I change my password I keep getting this idiotic message after my login attempt has failed: "Oops, something went wrong while trying to perform your request. Try again later. We appreciate your feedback." I do try again later, and same thing! I've messaged them before about this many months ago and the issue wasn't resolved then either. So today I thought I'd give it another go. Changed the password and even used another browser to attempt login. Nope, FAIL again. I feel like they have stolen my information at this point. I've been receiving many fake phishing emails from Paypal and Amazon lately and it's starting to make me wonder "Just who is Credit Karma? And what are they doing with my personal info?" My credit has been getting slammed to the ground lately too and I have no idea why? I have not missed one single payment within about 8 years (with exception of this current Corona bs, but those missed payments were approved -yet I still got slammed with derogatory marks). Maybe I will just say F my credit score because it isn't doing me a d*** bit of good anyway! Cheers from Pittsburgh

I initially started using credit Karma for improving my credit score. I'm satisfied with that aspect. Then, upon advise by numerous urging on my account site, credit Karma began advising me to apply to certain credit cards with an" Outstanding " ability to get approved. They stated it would raise my credit score by raising the limits of my credit. I applied and received one through credit karma site and another through Apple directly. Received. I then got numerous statements on my credit Karma account stating that opening the new cards would LOWER my credit score for usually 3 months since they were both Hard Inquiries. They again started urging me to b apply for additional cards of which I had " Outstanding " approval. This was in direct conflict that getting additional cards would further raise my score. I understand marketing and that getting approval couldvresult in additional monies/revenue to Credit Karma. This is a falsely made statement. In trying to contact credit Karma either by phone or email there is a screening process for emails and as far as calling them, they have camouflaged their number by once called, they state that number no longer in use and directed me to their screening website. Back to the beginning and dishonest conflicting statements. Who sponsors ( credit Karma " since there's an apparent conflict and misleading business practices while being " shielded "? Please help to rectify these practices. Thank you.

I very rarely opened up my Credit Karma app to review my credit status because I know where I stand and not really worried about it. This past weekend the wife and I were talking about our finances and we both tried to open our accounts. The wife had no issues on her app. I tried and unfortunately I set up the 2 factor authorization for added security (Remember this when reading below - Added Security). about 3 months ago I ended up changing jobs and unfortunately the work cell I used for 8 years was handed in and no longer able to use the cell number. I totally forgot about this when changing to a new cell phone. So I tried to get on to *** and unfortunately was unable because the 2 factor was connected to my old phone number and no way to get the sign on security code number. I search the *** website up and down and back and forth and to me surprise there was not one phone number to call. I went through the step by step instructions and answered all the questions asked on their website. No this gets a bit funny, when you select the option that you no longer have your old phone number they provide a link to the next step and the instruction tell you to sign on to your account to change your phone number. LOL! Great, I can't get on my account because I don't have the phone that will get the security code to actually sign on to my account. LOL! So I go back to the question and answer section and after several tries with different answers I get to an area where I can email my issue with . Ok perfect, I received an email back from *** saying that they received my request and will be getting in touch with me via email.Well the email comes and in the email they instruct me to upload a photo of two proofs of identification. I figured a copy of my drivers license and a copy of a utility *** will work just fine. NOPE, got an email back stating that you have to send a photo of your actual utility *** not a copy from a copy machine. I sent an email back and explained I do not get paper bills mailed to me because I'm saving trees (so they say). They advised I would have to send another type of identification and provided a list which had SS card, Passport, Birth Certificate. By this time I'm questioning, who is it that I'm sending this info to and how do I know this information is being protected from the outside? I don't know this person and I certainly do not know where they are or if they even work for . I didn't receive any credentials from this person telling me who they are, just a title at the end of each email "Credit Karma Member Support". I sent an email back stating that I am not comfortable sending any more information until I can speak with a manager or someone higher up the ladder at . I received an email back stating this (exact words): "We don't currently offer phone support, but I'm happy to help you using email". "We send a verification code to your phone to help verify your identity. You will need a valid *** phone number to receive the code". "We only ask for your phone number to help verify your identity. For security purposes, there can only be one Credit Karma Tax account associated with a given phone number". No s...t Sherlock, I already know this because I couldn't get signed in to begin with. "If you'd like to cancel online, you can log in to your account and click or tap the Cancel account button". LMAO! Wait, What? What in the heck am I dealing with here? I can not sign on to my account because my phone number changed. What the heck don't you get here?This whole email transaction did not sit well with me at all and finally told whoever this was I was emailing with to cancel my account immediately. I did receive an email back stating that they did cancel my account, but how do I know this? What happened to all the info they had about me? Was I really emailing someone at Credit Karma? Have I just been set up to be thoroughly violated by someone from the dark underground? In today's world there is no protection or security or privacy against fraud. This right here is proof of that. Security would have been having multiple ways to replace a phone number with a new number during the time you set up the 2 factor authentication. Several companies I deal with that I have 2 factor authentication they ask for a second email address that a verification code can be sent to and several security questions as well. Some even ask for a 4 to 6 digit security code when setting up the 2 factor in the event your phone number changes. I would expect these options and more from a company like Credit Karma that has some really serious information about you. Unfortunately they do not and need to step up their game 10 fold.

I can understand that they need sales to operate, but this year when I went to file my taxes through them, they kept redirecting me to the page where you give permission for them to sell all of your tax information to marketers. And right on that page it says that it's illegal for them to force you to give that information away in exchange for them doing your taxes! But there's no way to file without doing it, apparently. I did the support chat thing, but they finally told me they would email me instead. Then they emailed me and told me that I should just consent to give away my information. I complained back to them, but never heard back from them. They probably figure that the government is too busy to do anything about it right now. Uncool.

Most of my experience with Credit Karma has been simply as a credit monitoring service and has been positive. I have also used their free tax filing service for several years and was quite satisfied, until this year. While nothing in my very simple taxes has changed, when I try to file in the exact same manner as previous years, AFTER the process (and a couple hours), I'm told it will cost $168 to file. NOTHING is mentioned anywhere beforehand or during the indicate the service is no longer free. A wasted night of a bait and switch that really changed my opinion of Credit Karma. And their customer service, which initially responded to me saying they still had a version that was free, has stopped responding when I asked for guidance to the free version. I liked Credit Karma, but I guess I'll be trying some other actual free service this year.

Beware of applying for an UPGRADE card on credit karma because it actually a loan listed under credit card option and the payoff is 36 months which make the payment outrageous. I thought this was a credit card since it also has the word *** listed on the front of the card. Now thanks to credit karma misrepresentation of the credit type I have a monthly payment that I cant afford. UPGRADE will not reset the payment terms to go beyond 36 months repayment options until the loan is closer to being paid off. I would not have accepted and used this credit it I clearly understood it as a Loan not a credit card. This is really serious and can ruin your credit not help it.

Putting a value on my home of $411,000 is totally wrong. My home is a free standing 2 bed 2 bath 2 car garage large 14X20 deck overlooking a pond with complete privacy. The exact home built at the same time as mine was on the market last month for $700,000. They received multiple offers the same day as the house was listed for well over $800,000. Mind you that their hose in on a Main Street with plenty traffic. No deck and plenty steps to the main entrance whereas mine has no steps a greatly desired featured in this mostly adult community. I would suggest a reappraisal of my home and an equity of over $400,000 at the very least. I hate to think that because I am not selecting a credit card and you not getting a commission from it has nothing to do with my rating which also should be greatly increased. Every *** I get is paid on the same day received and it has been my lifetime promise to myself to maintain the highest level of confidence of my 90 year old reputation. Please correct these items soon as I would like to go to my demise in better standing which will be real soon. Thank you for your impending consideration I remain. *** Korean War vet and still working to maintain my dexterity.

Here's a quick hint on how to avoid scams, DON'T SHARE YOUR PERSONAL INFORMATION WITH ANYONE. few years ago i was a victim and i almost lost over $4000 but thanks to Credit Tycoon, i was able to recover all my lost funds within 5 days. I recommend anyone who is a victim should contact. XPRESS.CREDIT.TYCOON @ GMAIL. COM

I have been using Credit Karma for about 10 years and initially they proved to been a great resource for improving your credit rating. It's true as others have noted that the credit score is far from accurate but it does provide an indication of any negative or positive changes to your score. Sadly it seems that things have changed as I recently decided to apply for a line of credit using their LendingTree link. Within minutes of filling in my name address phone # I received a number of phone calls. I selected a broker and went through their list of questions, at the end of this they said they would pull my credit report and asked if that was ok? I asked them how are you able to do that as I had not given you my SS#. The reply was we have it, it was sent with the initial inquiry! How was that even possible, I had never ever had any dealings with LendingTree in the past and I never supply my SS# online to anyone for any reason, even in the initial application to Lending Tree they do not ask for a social#. So how could all these brokers get my SS#? Obviously CreditKarma has my SS# to enable them to do regular soft pulls on my credit etc but I have never given them permission to distribute that # to anyone.

I sent CK an email asking if they gave out my SS# to all of these brokers and they replied with a cut and paste paragraph stating they never give out my info to anyone they are not affiliated with. This implies that they gave it to LendingTree as they make commissions on every successful refi, mortgage, therefore affiliated? I sent two follow up email to CK asking if they gave out my SS# without my permission and received zero response. So my question and warning to you is has anyone else had this happen to them? It's very strange that a company that is supposed to help you improve your credit would give out sensitive information that could actually harm your credit.

Now before you say that mortgage company need your SS#, I fully understand that but isn't that my decision to make? After all I want to vet the companies that I give my personal details to instead of just giving out my SS# to half a dozen unknown entities. I would seriously be interested in hearing if anyone else has had this happen to them.

Very disappointing! I have to wonder if this is a ploy by Credit Karma to get people to check their account, update their information CK can pass on to other companies and possibly sign up with one of their affiliates where they can get a kickback? I mean really, a company I provided my email address to gets hacked, and that's the best you can do?
I have never had credit where, if in good standing, and upon request, that I have not been provided with a lower APR, until obtaining credit from one of your affiliates! Not to mention, they damaged my credit rating and caused a creditor to cancel an account!
Until I read an email from Credit Karma stating, I was named in company breaches, I hadn't been to this site in at least a year. Why would I depend on a site that provided me with anything that might cause me potential damage?
The company in question lied to me straight out, wouldn't change the preferences I never agreed to until a problem happened - that they created. They sai marked off, auto payments for the full amount of the bill each month. I never did that. When I requested, numerous times, for proof, they would not supply it, they said, there was no paper trail. I sent my preferences in, by mail! And even after I informed them two dozen plus times, that was not the preference I chose and requested it be changed to the minimum, they never complied, until after the fact! When they did, I spoke with a manager with e serious attitude problem. The only reason I accepted auto payments for the minimum amount was to be covered in the event I didn't make a payment prior to the deadline. Month after month I'd call to make an additional payment against my account and I would hear about what a good customer I was for paying my account in full. Then when I attempted to speak with customer service to make a payment for a lesser amount, the Rep refused insisting, I could pay using the automated system and my account wold be fine. It wasn't. They held my request, took the full payment out of my bank then sent my bank the payment I made prior to the deadline and it bounce. Then we were off and running! It went from bad to worse, caused me all sorts of grief for months. Nope. Don't want to use a site that eventually was the result of months to my current aggravation. I suggest, if you find the need to use a site like Credit Karma, DON'T!

I have contacted Credit Karma four times (on March 1st, 2nd, 4th, and 5th) requesting that they close the Credit Karma account opened under a fraudulent email account. I have received three case numbers confirming that Credit Karma has received my requests. I will include an abbreviated/edited copy of Case *** to summarize the complaint I have repeatedly issued with Credit Karma: "I contacted Credit Karma on March 1 and 2nd with notice that a Credit Karma account had been created in my name, using my birthday and social security number, without my consent or knowledge, using an email address that does not belong to me. This is a result of identity theft, as my first and last name, birthday, and social security number have been stolen and used to open fraudulent credit cards. Additionally, I believe, that as a direct result of the people impersonating me being able to open a Credit Karma account in my name, and gain direct access to all my personal financial and credit history, they have also been able to open *** accounts without my consent or knowledge, adding false names and addresses to my credit reports. I have already contacted *** to terminate this false email address that has been used to create a *** Yahoo immediately responded and resolved my concerns within 48 hours. *** both deleted these falsely created accounts immediately upon my report. However, your company, Credit Karma, has yet to respond to Case #:_______ (which I began on March 1st). If your company fails to respond to my concern in the next 24 hours, by informing me of pending actions to remedy this situation or of a deletion of the fraudulent account in question, then I can only presume that you either have no concern for the financial and personal safety of individuals that trust and use your business, or that you are intentionally avoiding your responsibility to uphold federal laws that protect the rights of consumers that have experienced identity theft. I, in good faith, reported the fraud to your company, and I feel I have given you plenty of time to respond to my concern (about 72 hours), especially seeing as all other companies for which I have reported this exact same issue have already resolved my concern. Should you continue to allow the individuals impersonating me to use a Credit Karma account in my name and with my identifying information (i.e. my birthday and social security number), then I will report your company to the appropriate law enforcement agencies. I have already issued an identity theft report with the federal government. I would appreciate a prompt response concerning this matter." As of 3/5/2020, Credit Karma has yet to respond to even one of my four emails regarding this situation.

I have spoken more with Turbo Tax. They had stated all of the refund documents have been transmitted to Credit Karma. Including but not limited to the Refund Advance Anticipation Amount, the Refund Advance Disclosures, expected refund date, *** acceptance. As well as triple checked my routing and checking account numbers that I have previously created with Credit Karma's Money Spend account while finalizing my Federal Tax return on Turbo Tax on 1/28/2023. Verified Routing And Checking numbers were identical. In which was advertised that A Credit Karma Refund Advance would be Approved as soon as the *** sends an acceptance to Turbo Tax/Credit Karma. The *** had received my Federal Tax Return on 1/28/2023. The *** accepted my Federal Tax Return On 1/28/2023. Between 1/28/2023 and 2/1/2023. I have compiled countless time and research into the mishandling of My Families and My Extremely *** Information. Not One of the Bank Names on the disclosures (MVB BANK Phone: *** & FT CENTURY BANK Phone: ***.) know where my *** Information whereabouts are, nor Does Credit Karma, Nor Does Turbo Tax. I have Spoken with the *** multiple times and each conversation the *** stated "THEY DO NOT HAVE ANY AFFILIATION WITH CREDIT KARMA nor TURBO TAX nor INTUIT in any way, Including but not limited to The Credit Karma Refund Advance Misrepresented Loan". When I speak with every Credit Karma *** Representative I am receiving the run around, Not one Individual can explain to me where my *** Information is located. Instead The Credit Karma *** Representatives advise me to contact the *** with Information regarding my funds. Then advising me to contact Turbo Tax, in which I state once again that I have contacted Turbo Tax on multiple occasions and Turbo Tax verifies that all of the appropriate documents have been forwarded to Credit Karma. As well As Turbo Tax verifies that I am Approved for the Credit Karma Refund Advance, as it was forwarded to Credit Karma as well. This service provided by Credit Karma/Turbo Tax/ Intuit, appears to be deceptive in nature. With Misleading facts that lead to the majority of consumers to make an unfair decision. Interfering with an individuals Subjective and Objective Opinion.Once Obtained Please Send Confirmation upon Receiving My *** Information, As the Matter Of Credit Karma/Turbo Tax/Intuit's Obligation to secure and protect my *** Information is in question. Improperly Safeguarding Personally Identifiable Information (PII) could lead to an Unauthorized disclosure of Confidential Information.I would like to verify my 2023 *** Refund is received and fully funded as well as the stated refund advance. In Solidarity

I had two money accounts open and utilizing with Credit Karma. They have offered to all Turbo Tax consumers this tax season a loan of up to 50% of your tax refund immediately after you file electronically, with no interest or fee if you would set your refund up to be deposited into their banking account they provide their consumers. I was a bit nervous about it, but being Turbo Tax backed them and that it was Credit Karma, I trusted it. The account had been previously opened by me using their app but never used it. Money was transferred and I received the interest and fee free loan of $2,000. They never got a debit card to me to spend the money. I re-ordered a card again over 3 weeks ago. I was able to link another money account to it and transfer money out in order to spend my tax refund money. It was very inconvenient but I got through the very stressful ordeal. Today I got a notification that my two Credit Karma money accounts were closed with no explanation or direction to get any information. In fact, I found the customer care phone number had been removed off of their app. My only outlet to contact ANYONE with this account was to do an online chat. I did so only to be told they couldn't tell me anything about my account or offer me any insight as to why my accounts were closed. I was denied the ability to speak with a supervisor. When I insisted on a phone number, they provided one. I called it only to find it was not a phone number for Credit Karma at all. It was a phone number for Turbo Tax. Upon speaking with *** from Turbo Tax, she was appalled at the customer service and actions I was receiving from Credit Karma. She immediately went to her supervisor and team mates who actively searched for solutions. They provided me with a phone number for Credit Karma in which she advised they would probably give me the same horrible customer help as before this morning and also provided me with the banking information Credit Karma partners with to provide these money accounts. (When Credit Karma shut my account down it also took away my ability to see my transactions and the banking institution. Because I had never gotten any debit card or mail I did not have the banking institutions information and had no way to know who to call. MVB Bank is the said bank. I have now been on hold for 5 hours and 13 minutes with MVB Bank and still no customer service rep has taken my call. I was to leave on a trip out of state today, because of this I couldn't. I had reservations and taken off work to go on this trip. Im now out money and vacation from work. I also had someone coming to replace a window at my home that I am now unable to pay. Also, I was due to pay my license plates fees for my vehicle and cannot now, so now my car's license plates are expired as of midnight. This is seriously inappropriate business and financial institution behavior. Obviously, by my wait time and Credit Karma's refusal to allow me to speak with a supervisor or their refusal to tell me what happened and why to my account today screams out the logically conclusion that they had a huge system failure today. I contacted Credit Karma again moments ago via their online chat (the only customer service help portal they are offering currently), supposedly was given to a supervisor who again refused any information, apology or explanation for what has happened to my accounts and money today. They refused to give me a phone number, employee id number, address or any way to contact any supervisor of theirs. To my knowledge, if I ask for the contact information to the company, it must be given. It was not. I was told it was a pleasure speaking with me today and to have a good day and they ended our chat while I was still writing them back in the chat.

I received an email from Credit Karma today, Wednesday, November 29, 2023, stating my entire credit report was avaliable. Although I have no need of credit, I logged on and was immediately brought to new credit card offers, with "Outstanding Odds" of approval. This with a strong recommendation that I could increase my credit score by increasing my line of available credit. Bottom line, I applied, was rejected, my credit was hit with a hard inquiry and a credit rejection is now on my credit report. How unscrupulous, dishonest and criminal can you be?

I will zealously broadcast this story all over the internet. Credit Karma is an abomination.

I opened a claim because my spend account was charged multiple times by one merchant. Starting at $49.99 to $9.99 till my funds were depleted. Totaling $389.88z I opened a claim on 8/5/23 and on 8/8/23 received a email. Stating my claim was denied. Saying these charges were authorized. Who would make a purchase to the same merchant for different amounts in the same day.

Check issued from Closed Account was lost. Customer Services refused to understand and kept saying they already sent it. I originally felt there was a language barrier but after many attempts to get a new check sent to me on the closed Checking Account, I started to have my doubts on they were illegitimately trying to keep my funds. (228.87). Later I ended up contracting covid and had to recoup for almost a month when I had forgotten and started to almost give up on getting the money from the closed account. Then recently my old roommate got ahold of me and had found the check/mail. This is obviously now a outdated check and when I called them again revitalized to get my cash back they tried the same double talk a pretending to not understand they sent the check nonsense. I double checked with my other bank, and they said they must issue me a new check and that was not uncommon, mail misshapes and what not. I was told some banks will sometimes charge a small check printing fee deducted from the amount but this usually not very much if they even require that. But after all the drama and stress I've decided that I may want to check with my Federal policy commissions' office here and contact them. This is one of my last recourses before I do. I have very little respect and word mouth in favorable sense with this establishment. We trust them with so much and they act like they don't have to be responsible and can laugh at any banking laws because they are not a official Bank. What I'm asking for is more than fair and what is by right mine and taxed. I have been very very humble and patient on this owed money. But enough is enough. I see that bank that issued this check was MVB BANK INC. I will have to contact them very soon as well.

I have turned several people I know away now from this NotBank and do so more and more. This needs to be fixed and should teach me not to be so trusting, even if it's a big corporation. — VictorRivera

I had some problems with Credit Karma when I was doing my NYS tax return. The software made me take a college tuition credit instead of a college tuition deduction, which would have been better for me. I sent a few messages to their support team, but they didn't get back to me for two whole weeks! It was really frustrating because they don't have a phone number you can call. I ended up doing the state return myself and sending it in. Looking back, I wish I had just done it myself from the start.

I thought the federal return was okay, but then I realized that the software had put my NY state solar panel carryover credit on my federal return instead of my state return. This means I have to file an amended 2016 federal return, which is a huge hassle. I'm really disappointed that I used Credit Karma because it caused me so much trouble.

Overall, I wouldn't recommend Credit Karma to anyone. Their software is glitchy and their support team is slow to respond. It's better to just do your taxes yourself or use a different service that's more reliable.

My experience with Credit Karma has been quite frustrating. I was excited to use their service to keep track of my credit score, but it turns out that the score they show me is not accurate. According to Credit Karma, my score is 650, but when I applied for a car loan, I found out that my actual score is only 552. This was a huge shock to me, as I had been relying on Credit Karma's score to make financial decisions.

When I went to buy a car, I thought I had a fair credit score and would be able to get a loan with reasonable interest rates. However, when I sat down to sign the contract, I was told that I didn't qualify for credit and would have to pay off half the vehicle as a down payment. The interest rates were ridiculous, and I ended up paying much more than I had anticipated.

I also tried using Credit Karma's credit card offer to help raise my score, but it didn't seem to make a difference. All it did was put more money in my hand that I didn't have, and the interest rate was just as ridiculous as the car loan.

I did have some success with Credit Karma's income tax service, which was fairly easy to use. However, I found it nearly impossible to access my money once it was loaded onto the card they provided. The card was not accepted anywhere near me, which was a huge inconvenience.

Overall, I think Credit Karma should come with a warning when they advertise their services. They may be helpful for some people, but for me, they have been nothing but trouble. I would caution anyone considering using their services to do their research and make sure they understand the limitations and potential pitfalls.

I have been using Credit Karma for a while now and I have to say, it's been a bit of a rollercoaster ride. At first, I was really impressed with the site's ability to give me a free credit score and report. It was great to be able to keep an eye on my credit without having to pay for it.

However, things took a turn for the worse when Credit Karma lowered my credit score by 9 points. According to them, this was based on information they received from Trans Union. But what really got me was that they also changed all of my credit limits to zero. This was obviously a mistake, as I knew for a fact that my credit limits were still intact.

I decided to contact a couple of my credit card issuers to see what was going on. They assured me that my credit limits were fine and that I was in good standing with them. So, I reached out to Credit Karma to see if they could explain what was happening. They told me that their records were based on what Trans Union gave them and suggested that I contact Trans Union directly.

I did just that and was pleasantly surprised by how helpful Trans Union was. They showed me that all of my credit card limits were indeed okay and in good standing. They also suggested that I contact Credit Karma again to see if they could sort things out.

Overall, I have mixed feelings about Credit Karma. On the one hand, it's great to have access to a free credit score and report. On the other hand, the site's accuracy can be questionable at times. It's frustrating to have to deal with mistakes like the one I experienced, but I suppose that's just part of the game when it comes to credit monitoring.

In conclusion, I would recommend Credit Karma with a grain of salt. It's a useful tool, but don't rely on it completely. Always double-check the information you receive and don't be afraid to reach out to your credit card issuers or credit bureaus if something seems off.

So, I gotta tell ya, I had a bit of a rough time with Credit Karma. I signed up for their Money Spend account and everything was going fine for about a month. But then, out of nowhere, they froze my account because they thought there was some shady stuff going on. I mean, come on, I'm just a regular guy trying to manage my money here.

Anyway, I called them up to try and get it sorted out and they kept giving me the same old line: "it's been escalated to a higher team but they only do things by email." I mean, seriously? It's been over 10 days and I still haven't heard anything from them. And I know it's not just me, because my wife had the same issue with them.

The worst part is, I was in the middle of moving when this happened and I needed access to my money to pay the deposit and first month's rent on my new place. But because Credit Karma had frozen my account, I had to borrow over $5000 just to make ends meet. I mean, that's just not right.

Honestly, I don't think I'll be keeping my account with Credit Karma if they haven't closed it already. The lack of urgency to fix the issue is just really disappointing and frustrating. And to top it all off, it's pretty obvious that their customer service reps are just reading from a script. I mean, they say the same thing every time I call.

All in all, I'd say that Credit Karma has some serious work to do if they want to keep their customers happy. I mean, I get that they're trying to protect people from fraud and all that, but freezing someone's account without any warning or explanation is just not cool. So, if you're thinking about signing up with Credit Karma, just be aware that you might run into some issues down the line.

So, I had a bit of a problem with Credit Karma. I was disputing a transaction that left me in the negative, and then my account got closed. I was pretty upset about it, so I called Credit Karma to see what was going on. They told me to talk to the company that claimed I owed them money, but I still couldn't access the app. I called Credit Karma back, and they told me to delete the app and add it back, which seemed to fix the problem.

But then, I found out that a rebate check had been sent to Credit Karma. I got a notification about it, but I still couldn't access my account. I called them up and asked about my money, and they said they would send it to me after they took their cut. I didn't think that was fair, so I disputed it with them. But they just gave me the same scripted response and said they would send it to a specialist.

Then, I got an email from them asking for my ID and a full utility bill in order to receive my money. But the email was so small that I could barely read it! I'm still waiting for my money, and it's been a whole month now. I keep getting the runaround from Credit Karma, and it's really frustrating. I don't think it's legal for them to refuse to mail me my money just because my account is closed. It's not fair!

Credit Karma is a website that can be helpful in showing you what factors are affecting your credit report. However, it's important to note that their system for calculating your credit score may not be accurate. For example, when my score was below 600, Credit Karma told me it was 660. This can be misleading and cause confusion for those trying to improve their credit.

Despite this, Credit Karma can still be useful in showing you what old loans and credit checks are still being reported to TransUnion and Equifax. It's important to keep track of this information to ensure that your credit report is accurate.

One issue with Credit Karma is that they do not have a real customer service department. Instead, they only offer computerized responses via email. When I tried to contact them, I received the same exact reply to every one of my messages, which was frustrating.

Overall, while Credit Karma can be helpful in some ways, it's important to take their credit score estimates with a grain of salt and not rely solely on their information. It's always a good idea to go to your bank and get a real credit score to ensure accuracy.

So, I was on Credit Karma last week to check my credit score. It was 748, which is pretty good, I think. Anyway, I saw this AutoPay teaser that said I could save $660 a year if I refinanced my car loan with them. I have a $6800 car loan with CapOne, and my monthly payment is $179. The interest rate is 4.37%, and I have about 36 months left on the loan.

I thought, "Wow, that sounds like a great deal!" So, I applied for the refinancing. I gave AutoPay all my information, and they said my new payment would be $124 a month for 60 months at 2.49% interest. I was so excited! I thought I was going to save so much money!

But then, after I applied, AutoPay switched the interest rate to 5.99% and my new payment was $194 a month! I couldn't believe it! I was so angry! I mean, why would they do that? It's like they were trying to trick me or something.

And then, when I tried to customize the options to get a lower payment, the interest rate went up to 6.74%! That's crazy! I would have ended up paying $2,347 in interest on top of my $6800 loan! That's not saving money at all!

So, I decided not to go through with the refinancing. I don't want to pay more money than I have to. Plus, now I have a credit inquiry on my record for the next two years. That's not good either.

I was so upset about the whole thing that I decided to write a review on Credit Karma. I posted it five days ago, but it still hasn't been posted. I guess Credit Karma doesn't want people to know the truth about AutoPay. That's why I came to this site to share my experience.

Overall, I'm not happy with Credit Karma. They shouldn't be promoting something that's not true. It's not fair to their customers. I hope they do something about it soon.